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Porto Mare Hotel (Porto Bay)

#10 of 88 Hotels in Funchal
Certificate of Excellence
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Rua Simplicio Passos Gouveia, 21, Funchal, Madeira 9004-532, Portugal
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Porto Mare Hotel (Porto Bay)
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Porto Mare Hotel (Porto Bay)
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1,245 Reviews from our TripAdvisor Community

Traveler rating
    943
    259
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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Hampshire
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have just returned from a delightful stay at the Porto Mare. Our room had both garden and sea view and an enormous balcony. The breakfast buffet was outstanding, it is hard to think of anything that was missing ! We ate in on a couple of occasions and the buffet was again extensive and varied. It was my wife's... More 

Was this review helpful? Yes 3
Scarborough, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Beautiful hotel, lovely room (Junior Suite), high standard of cleanliness in well appointed public areas. Staff are very helpful. Gardens are superb. We stayed B&B and found the breakfast buffet excellent. Would happily stay again, and probably will.

Was this review helpful? Yes 3
Leeds, United Kingdom
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful hotel and grounds staff are very helpful. Food is excellent though we only had B&B the choice is amazing. I would recommend this hotel if you want to get away to relax and be looked after. The cleanliness is excellent never stayed anywhere where they offer to change your bedlinen everyday. The gardens are manicured to perfection and the... More 

Was this review helpful? Yes 3
Glasgow, United Kingdom
Level Contributor
123 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 242 helpful votes
5 of 5 stars Reviewed 1 week ago

I visit the Porto Mare Complex on my visits to Madeira.Allways stay at The Cliff Bay but as a gold card holder pop in for a snack or drink. Lovely grounds facilities are good food seems excellent cant speak for rooms etc but knowing this hotel group will be very good.Staff friendly and efficent unfair to compare with The Cliff... More 

Was this review helpful? Yes 3
Middlesbrough, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Just returned from a holiday in the Porto Mare.We booked this holiday for 7 nights.However when we arrived they informed us that they had over booked our room.We had no choice but to be transferred to another hotel.Finally on the 3rd day of our holiday we where given a room in the hotel we had booked. The Porto Mare is... More 

Was this review helpful? Yes 5
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Our second stay at a hotel within the Porto Bay Group. We booked the Porto Mare because of our wonderful experience of their hotel on the Algarve and it didn't disappoint. Excellent room, facilities and very helpful staff. Would definitely stay again

Was this review helpful? Yes 2
Birmingham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned from another excellent holiday in Madeira at the Porto Mare Hotel. This 5th visit to the Hotel was partly to celebrate a special birthday and a wedding anniversary. We had a lovely surprise when we arrived, our bed and table had been decorated with rose petals, we had a bottle of champagne and a beautiful flower arrangement. During... More 

Was this review helpful? Yes 3
northampton uk
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This was as good as many 5 star hotels,beautifully clean and very good food. Our room was spacious and it is worth paying extra for a sea view. My only negative was the hotel allowed people to smoke while sun bathing round the pool. The sun beds are very close to each other and one day a couple came and... More 

Was this review helpful? Yes 2
AndreCaldeira, Gerente geral at Porto Mare Hotel (Porto Bay), responded to this review

Dear Guest, We are happy to read that you have enjoyed your stay with us and have read with attention your suggestion regarding smoking and will discuss that matter internally. We hope to see you soon. Best Regards, André Caldeira More 

london
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel was very good. The pools were great, and the indoor pools were really nice and warm, such a shame that one of the indoor pools was out of action for 3 days of my holiday. In fact there seemed to be a lot of knocking, banging and drilling throughout my stay. I know this has to be done... More 

Was this review helpful? Yes 1
AndreCaldeira, Gerente geral at Porto Mare Hotel (Porto Bay), responded to this review

Dear Guest, Thank you for sharing your stay with others, we are sorry for the indoor pool but in order to keep up the standards we must sometimes do repairs and renovations. Since we offer another indoor pool and the weather is good to use the other two outdoor pools this seamed the best time to do so. We are... More 

Kingsteignton
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

While I cannot fault the overall level of its standards the Porto Mare complex lets itself down in two distinct areas. Firstly,it has a policy (and a Rule) of not allowing the "Reservation of Sunbeds",but unfortunately this is blatantly ignored by a few greedy and selfish people and more annoyingly the hotel management just bury their heads in the sand... More 

Was this review helpful? Yes 1
AndreCaldeira, Gerente geral at Porto Mare Hotel (Porto Bay), responded to this review

Dear guest, We are glad that you had and overall enjoyable stay. We kindly ask guest not to reserve sunbeds and we do remove towels and belongings two since it does not seam fair to us that sunbeds can be reserved. Regarding the smoking we will discuss that matter internally. We hope to see you again soon. Best Regards, André... More 

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