An excellent location for a relaxing week in Madeira. Hotel staff were attentive, helpful, polite and there when needed. Room and public spaces were very well maintained with a mix of modern facilities and traditional decor. A complimentary bottle of Madeira wine and local cake in the room were a nice touch. The Adega and Bacchus restaurants gave a good... More

We had a lovely time in Madeira and want to thank the whole staff of the Hotel for their kindness and friendly service. The dinner in the Bacchus restaurant is a fine experience both in flavour and presentation. The room was very fine and the roomservice excellent. Fine swimmingpool and lovely terrace with a magnificent view over the bay and... More

We stayed here for a week in early December - the hotel was quiet, the rooms spotless, the food excellent (breakfast and evening meal alike), the swimming pool and sauna a welcome treat after a day out in the countryside, and the staff were friendly and helpful - the receptionist went the extra mile when at the end of the... More

This was a peaceful and excellent hotel with friendly staff. Although we found the Bacchus restaurant a bit pricey and fancy the Adega was reasonable, room service meals also reasonably priced. Breakfast was excellent.Bit tricky to find in the dark partly cus there is a diversion currently in Camara de Lobos but someone at a local garage drew us a... More

Very nice hotel, clean rooms, with nice swimingpool, two very good restaurants with delicious meals and very kind hotel stuff. The only trick is that it is so far from the sea, that you have to drive at least 20minutes to get there. On the other hand, there is beautiful view from the rooms.

Stayed in this hotel in March and was quite lucky with the weather. Unfortunately the hotel didn't live upto the standards we expected for a 5 star hotel. Although the old building with Bacchus Restaurant looked nice in photos and from distance, on closer inspection it was tired, paint peeling, wooden window frames cracked and in need of repair. We... More

We stayed here for 9 nights towards the end of March. The bedrooms are all housed in a modern building with the old quinta, which is quite charming, being used for the Bacchus restaurant (where you also have breakfast) and it also houses a bar. The bedrooms are a good size with a small balcony and a spotlessly clean bathroom... More

One should be very cautious when booking with this hotel. We have a voucher for this hotel where the only terms of use are that rooms must be available. So we booked rooms and were then informed that the voucher could only be used OUTSIDE the high season. This was not mentioned in the voucher terms. Quit understandable as such... More

Stayed here with my daughter for a week's walking the lavadas. I had been to Madeira before and stayed at the Quinta Jardim da Serra which is further up the hill from Camara de Lobo. The rooms are average in size and decor for an ordinary 4 star hotel (in Madeira the star system seems to have been inflated by... More