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The Flame Tree Madeira

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Beco da Amoreira, 26, Funchal, Madeira 9000-086, Portugal (Formerly Residencial Vila Camacho)
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The Flame Tree Madeira
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208 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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    (208)
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Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Having booked at this hotel for 3 nights, we arrived at reception to be told immediately that there was a problem with three rooms (no explanation offered) and we would be taken by taxi to their partner hotel in central Funchal. As my husband was somewhat unwell that day we didn't question the receptionist further other than ask if there... More 

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middle england
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We have been here many times in the past, but this time we found new management (same owner), who are bringing the hotel, (guest house), up to speed. The public areas are currently undergoing extensive renovation and will be excellent when finished shortly. The rooms are tired, but function and will be next on the list for improvement. Food is... More 

Was this review helpful? Yes 2
FlameTree1, Manager at The Flame Tree Madeira, responded to this review

Dear Guest, Thank you for taking the time to share your kind review - it was a pleasure to welcome you back to The Flame Tree Madeira and we are delighted that you were so pleased with the improvements that you found. Your compliments have been passed on to the staff and your informative description of the facilities will be... More 

Raeren, Belgium
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 28, 2015

We stayed at the hotel for 2 weeks and had a lovely time. The staff was very friendly and helpful. They arranged a rental car for us which was delivered and picked up at the hotel. Our room was a bit too dark, but the new management is working hard at improving things. The food was lovely. It was like... More 

Was this review helpful? Yes 2
FlameTree1, Manager at The Flame Tree Madeira, responded to this review

Dear Pearl, Thank you for sharing your views of your recent visit to The Flame Tree Madeira. We are pleased that you appreciated the improvements that are being made by the new team and that you enjoyed the food so much - your kind comments have been passed on to all concerned. We look forward to welcoming you to The... More 

Bedford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 28, 2015

A charming hotel, ideal for a relaxing break. The food is excellent and the staff are all extremely friendly and helpful. Beautiful sea views from the room. Ana makes some superb drinks, the highlight being "El Presidente"! The hotel is quiet and Funchal and the beaches are easily accessible by taxi.

Was this review helpful? Yes 3
FlameTree1, Manager at The Flame Tree Madeira, responded to this review

Dear Robert, Thank you for your recent review, we are pleased that you were happy with every aspect of your stay at The Flame Tree Madeira. We look forward to welcoming you again in the future. Best wishes, The Flame Tree Madeira Management Team More 

St. Neots, United Kingdom
1 review
5 of 5 stars Reviewed June 27, 2015

A most enjoyable break, lovely friendly staff . Fantastic food would not be out of place at a top London restaurant. Clean and tidy room, great view . A new cocktail bar has been opened, my friends and I try most of them , most delicious. A lovely place to take your partner for a relaxing break. I can't wait... More 

Was this review helpful? Yes 1
FlameTree1, Manager at The Flame Tree Madeira, responded to this review

Dear Guest, Thank you for taking the time to share your review of The Flame Tree Madeira, it was a pleasure to welcome you back for the third time! We are delighted that you enjoyed your stay and appreciated the improvements that the new team are making. We look forward to extending a warm Flame Tree Madeira welcome to you... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 25, 2015 via mobile

Lovely hotel, with extremely polite and helpful staff, the view from my room was breathtaking to wake up to, the food was always superb, I would highly recommend the flame tree to any one looking for a five star stay

Was this review helpful? Yes 3
FlameTree1, Manager at The Flame Tree Madeira, responded to this review

Dear Jonathan, Thank you for sharing your recent experience at The Flame Tree Madeira, we are pleased that you were so happy with your choice. We look forward to welcoming you again in the future. Best regards, The Flame Tree Madeira Management Team More 

UK
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 24, 2015

A great location, close enough to the town and far enough away for peace and quiet. Very helpful and friendly staff, excellent food and a very suave cocktail bar that is well stocked - Anna was very friendly and made some great drinks for us! The hotel has made great connections with excursion providers and all you have to do... More 

Was this review helpful? Yes 2
FlameTree1, Manager at The Flame Tree Madeira, responded to this review

Dear Guest, Thank you for reviewing your recent visit to The Flame Tree Madeira. We are all delighted that you were so happy with your stay and enjoyed the new bar and free WiFi. We hope to welcome you back to The Flame Tree Madeira in the future. Kind regards, The Flame Tree Madeira Management Team More 

Bedfordshire, UK
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 23, 2015

This was my third visit but the first under new management. A lot of work is being carried out to improve the hotel and it all looks good. Nothing is too much trouble for the staff and the change in management is very apparent. Menu is short but the food is excellent and very good value (3 courses for €17.50).... More 

Was this review helpful? Yes 2
FlameTree1, Manager at The Flame Tree Madeira, responded to this review

Dear Neil, Thank you for sharing your views about your recent stay at The Flame Tree Madeira, we were delighted that you chose us for the third time! We are pleased that you appreciated the improvements being made - our new garden terrace will be fully open shortly. We look forward to welcoming you to The Flame Tree Madeira in... More 

Bedfordshire
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed June 23, 2015 via mobile

We stayed here as a base for our recent veterans football club fixture and not only was it a good base for the city but the food and service were exceptional. The rooms were good, the value was excellent and the service was first class. Nothing was too much trouble, they organised a cycle tour with a local events company... More 

Was this review helpful? Yes 1
FlameTree1, Manager at The Flame Tree Madeira, responded to this review

Dear Keith, Thank you for reviewing your recent visit to The Flame Tree Madeira, it was a pleasure to welcome you back! We are so pleased that you enjoyed your stay with us and look forward to extending The Flame Tree Madeira's hospitality to you in the future. Best wishes, The Flame Tree Madeira Management Team More 

Watford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 20, 2015

The room was very nice, tidy, it had a little patio outside but thus is standard nowadays to have a kettle in the room. We travel with a small girl who drinks milk before bedtime and there was no other way to get boiling water then to go downstairs to bar. TV would also be nice.

Review collected in partnership with Amoma.com

Was this review helpful? Yes 2
FlameTree1, Manager at The Flame Tree Madeira, responded to this review

Dear Guest, Thank you for taking the time to review your visit to The Flame Tree Madeira, we are pleased that the staff were attentive to your family's needs. We value your feedback, which helps us to provide the best service for our guests. We hope to welcome you to The Flame Tree Madeira in the future. Best wishes The... More 

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