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Choupana Hills Resort & Spa

#11 of 88 Hotels in Funchal
Certificate of Excellence
Travessa do Largo da Choupana, Funchal, Madeira 9060-348, Portugal
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Choupana Hills Resort & Spa
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606 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Istanbul, Turkey
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

The hotel was of a level expected at this price point. However, I didn't think it was worth almost double as some of the other places we stayed. It is definitely not within walking distance of funchal center as we are young and active and gave up after 45 minutes of steep downhill and took the chairlift. The shuttle runs... More 

Was this review helpful? Yes 1
Bucharest, Romania
1 review
5 of 5 stars Reviewed 5 days ago NEW

I decided to write this review due to the fact that it were the reviews that initially made me chose Choupana Hills as my holiday destination. I will only enlist below the aspects that are worth mentioning. Accommodation: the rooms are at the level presented in the pictures. However, it is the amazing view that makes the entire bungalow as... More 

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chills, Gerente de relações públicas at Choupana Hills Resort & Spa, responded to this review

Dear Guest, Thank you so much for your comment following your stay at Choupana Hills Resort & SPA. Our staff is grateful for the recognition of his professionalism, availability and sympathy. The satisfaction of our guests is what drives us every day, trying to do even better. Yes, you're right, the view over Funchal and its Bay, with the perspective... More 

northumberland
Level Contributor
35 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 1 week ago

Hubby treated us to 3 days here at the start of our madeira holiday. It was lovely room 30 had a stunning view, room was large spotless with all the extras you would expect from a hotel of this standard. Food was excellent and one at least one occasion such a work of art I did not want to eat... More 

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chills, Gerente de relações públicas at Choupana Hills Resort & Spa, responded to this review

Dear Guest, Thank you so much for your comment following your stay at Choupana Hills Resort & SPA. This is our call: provide to the ones who visit us a memorable stay, with all the quality of service with maximum discretion. Our chef de cuisine is, as you said, an artist and his dishes, true works of art. We look... More 

Sittingbourne, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

we stayed here for 6 nights in july,such a lovely resort,the staff were all friendly and very helpful,especially Marta.the individual bungalows were beautiful with stunning views over Funchal.The service in the restaurant was a little slow at times but the food was delicious and well worth the wait.the walks around the resort and along the levadas were breathtaking,not a good... More 

Was this review helpful? Yes 2
chills, Gerente de relações públicas at Choupana Hills Resort & Spa, responded to this review

Dear Guest, Thank you for your comment following your stay at choupana hills resort. Yes, we believe to have one of the best views over funchal and its Bay, Our staff is always attentive to the needs of guests and has pleasure in their work. We will transmit to Marta your compliment, thank you We look forward for your next... More 

Scotland, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

Staff friendly and always helpful. The courtesy bus into Funchal was great and always on time which made the holiday even more enjoyable and laid back. The room was very comfortable and cleaning standards good, but some of the furnishing and fixtures could do with updating or refurbishment. Evening Meals in the restaurant were of a high standard and always... More 

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chills, Gerente de relações públicas at Choupana Hills Resort & Spa, responded to this review

Dear Guest, Thank you for your comment following your stay at Choupana Hills resort, and your kind words. Yes, our shuttle bus is important to take guests to Funchal and the city activity. So, you can enjoy the best of both worlds: the calm and the fresh mountain air and the bustling city life We look forward for your next... More 

Berlin, Germany
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Went there for a week and came back wanting more! Since having been there, every other hotel has to compare to that! This hotel is the opposite of a tourist bunker, you feel exclusive staying in one of the bungalows, though they are divided in the middle, but its a treat sitting on the deck and marvelling at the view.... More 

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chills, Gerente de relações públicas at Choupana Hills Resort & Spa, responded to this review

Dear Guest, Thank you for your comment following your stay at Choupana Hills resort What more can we say, if no thanks! You said it all! we loved your summary: "A Haven in the Clouds" Each positive comment makes the team of Choupana Hills Resort & Spa feel more and more motivated and willing to do even better. We look... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We visited choupana for 2 nights before staying in funchal. The hotel and grounds are beautiful, the rooms are lovely and the staff friendly. A few things didn't make this a 5 star experience for us though. Like other reviewers we experienced very slow service during the day. Trying to locate a member of staff to get a drink by... More 

Was this review helpful? Yes 1
chills, Gerente de relações públicas at Choupana Hills Resort & Spa, responded to this review

Dear Guest, Thank you for your comment following your stay at Choupana Hills resort. We regret that your expectations have not been fulfilled. We launched you the challenge to come back so you can change your opinion We look forward to your next visit. with our best regards Choupana Hills, resort & Spa More 

Aberdeenshire, United Kingdom
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We've just returned from a 4 night break at Choupana Hills. From the moment we arrived the staff were friendly and helpful, and greeted us with a glass of complimentary prosecco. Check in was fuss free and the reception area has a luxurious feel to it. We were taken by golf buggy to our sea view bungalow which saved us... More 

Was this review helpful? Yes 2
chills, Gerente de relações públicas at Choupana Hills Resort & Spa, responded to this review

Dear Guest, Thank you for your comment following your stay at Choupana Hills resort. In fact, we take the utmost care with the comfort of our guests, keeping the bungalows always very clean and cared. The pool area is without doubt one of our ex libris, where our guests can rest and relax. We look forward to your next visit.... More 

Stirling, United Kingdom
Level Contributor
39 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed July 22, 2015

Sitting way up in the hills above Madeira the Choupana resort offers something gloriously different with a feel more akin to a far eastern spa resort. Standard rooms in bungalows scattered across the hillside are private ( your terrace is not overlooked) big, well equipped and with a luxurious feel think hardwood and granite finished and nespresso machines. Staff could... More 

Was this review helpful? Yes
chills, Gerente de relações públicas at Choupana Hills Resort & Spa, responded to this review

Dear Guest, Thank you for your comment following your stay at choupana hills resort. On behalf of our General Manager, Ricardo Rodrigues, we thank you for your compliment. A team of excellence, has necessarily a remarkable director. We want to believe that this is how our guests see us. We look forward for your next visit. with our best regards... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 20, 2015

As frequent travellers this is one of the best places we have ever stayed. Choupana Hills is set in an extremely tranquil location at c600m above sea level, it is a 15min bus/taxi ride to the port. The rooms are very zen, lovely comfortable bed that can be walked around completely, spacious balconies with sun Lounges and stunning views SE... More 

Was this review helpful? Yes 2
chills, Gerente de relações públicas at Choupana Hills Resort & Spa, responded to this review

Dear Guest, What more can we say, if no thanks! You said it all! Each positive comment makes the team of Choupana Hills Resort & Spa feel more and more motivated and willing to do even better. We look forward to your next visit. With our best regards Choupana Hills Resort & Spa More 

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