My wife and I arrived mid May and were warmly welcomed at the reception and given room 502, this room was spacious with a good sized bathroom and was cleaned on a daily basis. We were lucky to have a nice view of the Monte Palace tropical gardens from our window. The twin beds were comfortable, but the pillows were... More

Very central place to discover the old Funchal. The room was nice and clean. The staff was friendly. There is a place for parking the car which is not negligible in Funchal. The breakfats buffet was very good.

Arrived in Funchal on the 29th April.The original hotel I was booked into was a complete disaster,I refused to stay and immediately checked out..Which left me with a problem ! where was I going to go ? I walked around the corner and saw The Hotel Do Carmo along a side street.I enquired if they had any rooms for a... More

Good things: + Service was really good. + even though we had 2 beds, it wasn't very uncomfortable to sleep in them when we pulled them next to each other (they stayed close to each other very well unlike some we've used). Neutral: * Neighbourhood: close to many dining places, but in the middle of many buildings that look bad... More

What a fabulous hotel tucked away in the backstreets of Funchal's old centre! I was greeted by name before I'd barely entered the lobby, never mind got to the desk. While I checked in, I was offered a complimentary glass of sparkling wine. I had a lovely room and the staff were both courteous and extremely helpful arranging trips for... More

The staff make this a very enjoyable place to stay, very helpful and pleasant happy to help with any thing and knowledgeable. Very much enjoyed our stay here comfortable and clean, the room maids were exceptional. Didn't eat here as we wanted to visit various restaurants so unable to comment on quality of food. Clean and basic but with a... More

This is the second visit to this hotel which is ideally situated near the old part of Funchal and within easy walking distance of the main shopping area and port. The Hotel is clean and comfortable providing an adequate buffet style breakfast. We love staying at this hotel as we are made to feel very special. The staff do everything... More

The hotel is ideally located within walking distance to downtown, old town and marina. The staff is very nice and helpful. Rooms are clean. The breakfast is okay, simple but perfectly adequate. There are several different planes of the sundeck with lounge chairs just like on a ferry :) We gladly return to the same hotel. We were not disappointed.... More

The staff is helpful and sympathetic. the hotel is very clean but is very old and needs urgent reform. Do not sew fooled by the photos. 'll be disappointed when you get inside the hotel. Not a real hotel.is cheap but expensive for what it's worth