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All 90 Funchal hotels

Porto Santa Maria Hotel (Porto Bay)

4.0 of 5 Hotel   |   Avda do Mar e das Comunidades Madeirenses 50, Funchal, Madeira 9050-029, Portugal
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Ranked #9 of 90 Hotels in Funchal
A recent review
5 of 5 stars Reviewed October 12, 2011
Basil033 London, United Kingdom
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939 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Porto Santa Maria Hotel (Porto Bay)
See the most recent reviews
London, United Kingdom
Reviewer
4 reviews 4 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 12, 2011

I can't recommend this Hotel enough. Great location 100mtrs from sea and backs on to the old town. Staff friendly and attentive and cleanliness unsurpassed. Great for a 'chill out' or to explore the beautiful island of Madeira. Great restaurants and very friendly people.

Was this review helpful? Yes 10
Virgilio_Silva, General Manager at Porto Santa Maria Hotel (Porto Bay), responded to this review

Thank you very much for the double reward: your sixth visit and writing such nice words our favourite hotel. Porto Santa Maria's team, whom I am fortunate to lead, works hard to level with guests expectations. For return guests such as yourself, it gets harder, since standards have to be kept and, wherever possible, even raised. So it will be... More

Swindon
Reviewer
5 reviews 5 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 11, 2011

I read the previous reviews of this Hotel and was impressed to see the management of the Hotel answered many of the reviews. The Hotel Porto Santa Maria is situated close to the sea about 5 minutes walk from the Cable cars externally the pool area is excellent, the pool bar gives good service and the food is excellent (we... More

Was this review helpful? Yes 7
Virgilio_Silva, General Manager at Porto Santa Maria Hotel (Porto Bay), responded to this review

Dear Guest, Thank you for writing such a positive review about our Hotel and highlighting some of its key features. At Porto Porto Santa Maria we try to provide a faultless service and although there is always room for improvement and the slight chance for something not to work as planned, it is quite rewarding to find from your words... More

London
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 11, 2011

We have recently returned from a two week holiday to Funchal staying in the Hotel Porto Santa Maria. We are a couple in our early 30's and whilst we did bring down the average age, we cannot say that it mattered! We still had a fantastic time and would definitely return to the area and the hotel. The best thing... More

Was this review helpful? Yes 14
Chester, United Kingdom
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 8, 2011

Two words are sufficient to describe this hotel........ ABSOLUTELY FAULTLESS! Excellent location, facilities, staff etc, etc Would recommend without hesitation.

Was this review helpful? Yes 6
Lorenskog Municipality, Norway
Contributor
13 reviews 13 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 8, 2011

My wife and I and another couple have just returned from a fantastic week at Porto Santa Maria Hotel in Funchal. The hotel was great with a stunning seawiev from our room and the location can`t be better - right in the middle of the old town. The staff were nice and helpsom, the breakfast was just top class and... More

Was this review helpful? Yes 5
Cornwall UK
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed October 4, 2011

This was our second visit, and we would not consider going to any other hotel in Funchal. The location is ideal, right by the sea front and old town, with the cable car to Monte just a few steps away. It is a very friendly hotel, with extremely efficient staff, who all seem very happy in their work (which must... More

Was this review helpful? Yes 7
Norwich, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed September 26, 2011

We were made to feel welcome from the moment we arrived until we left. The staff were all very polite and helpful at all times. The food was very good, with plenty of choice, if you went away hungry, it was your own fault. Our room was always kept spotless, we had plenty of room and found the kitchen useful.... More

Was this review helpful? Yes 8
Leigh, United Kingdom
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 25, 2011

Excellent hotel in all departments. Staff treat you like friends, always very helpful. Food, especially breakfast, is top class. Just arrived back after 11nights holiday with friends who have been to this hotel 5 times. Position of hotel is perfect especially for all the restaurants in the old town, but if you want to eat in the hotel it is... More

Was this review helpful? Yes 6
West Yorkshire England
Senior Contributor
32 reviews 32 reviews
19 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed September 23, 2011

We stayed at this lovely hotel last year and were so impressed have been again if it is possible it was even better.Mainly I think because of the appreciation shown to return visitors just the little extras that make you feel welcome ,fruit basket maintained with lovely fresh fruit, bottled water each day,tea,coffee and sugar always topped up .Plus the... More

Was this review helpful? Yes 5
Rustington
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 23, 2011

Just returned from here after a break of 3 years. So relaxing and staff great, rooms fantastically clean and large. Little tweaks to make it even better have been done e.g Your tea and coffee are served to you now at breakfast and more sun loungers.

Was this review helpful? Yes 8
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Additional Information about Porto Santa Maria Hotel (Porto Bay)

Address: Avda do Mar e das Comunidades Madeirenses 50, Funchal, Madeira 9050-029, Portugal
Phone Number:
Location: Portugal > Madeira Islands > Madeira > Funchal
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Porto Santa Maria Hotel (Porto Bay) 4*
Number of rooms: 146
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Also Known As:
Porto Santa Maria Funchal
Porto Santa Maria Hotel (Porto Bay) Madeira/Funchal

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