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All 90 Funchal hotels

Porto Santa Maria Hotel (Porto Bay)

4.0 of 5 Hotel   |   Avda do Mar e das Comunidades Madeirenses 50, Funchal, Madeira 9050-029, Portugal
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Ranked #10 of 90 Hotels in Funchal
A recent review
5 of 5 stars Reviewed May 13, 2012
davdor peterborough
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953 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Porto Santa Maria Hotel (Porto Bay)
See the most recent reviews
peterborough
Top Contributor
68 reviews 68 reviews
16 hotel reviews
101 helpful votes 101 helpful votes
5 of 5 stars Reviewed May 13, 2012

This was our first visit to Madeira and we were so glad we chose this hotel. The hotel is very conveniently located in the old town of Funchal and next to the cable car station. On arrival at the hotel we were greeted by friendly reception staff,but unfortunately had to wait an hour for our room,even though other guests who... More 

Was this review helpful? Yes 4
AndreCaldeira, Manager at Porto Santa Maria Hotel (Porto Bay), responded to this review

Dear Guest, thank you very much for reviewing Porto Santa Maria. We are very glad you enjoyed your stay with us and consider us for a next visit to Madeira. Regarding the points you mentioned about waiting for your room while others that arrived after went straight up. We have three room types in the hotel and I suppose on... More 

Hull
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 28, 2012

My parents and I had a lovely week at this hotel. There was a bit of a confusion when we first arrived as we had paid for a sea view and were given a room with barely a sea view but excellent disabled facilities (I am disabled). However, we decided that we could manage without these facilities and asked to... More 

Was this review helpful? Yes 4
AndreCaldeira, Manager at Porto Santa Maria Hotel (Porto Bay), responded to this review

Dear Guest, On behalf of the Porto Santa Maria Team we thank you for your nice review. We have duly noted the points that you refer that could be done in a better way, we are glad you pointed them out in order for us to improve in the future. We do provide rooms with disabled facilities both with garden... More 

Birmingham, United Kingdom
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed April 25, 2012

Recommended by trusted friends, we checked out the Trip Advisor reviews and booked up. The Reception area was done out beautifully for Easter, with a giant Easter egg with live chicks in it! The reception staff were friendly and efficient, our room was overlooking the gardens, which were beautifully maintained, we asked if a sea view room was available, but... More 

Was this review helpful? Yes 5
AndreCaldeira, Manager at Porto Santa Maria Hotel (Porto Bay), responded to this review

Dear Guest, On behalf of the Porto Santa Maria Team I would like to thank you for your review, I will pass your special reference to Lina. We hope we'll have the pleasure of welcoming you back in our hotel. Best Regards, André Caldeira More 

Hampshire
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed April 18, 2012

This was the first holiday in Madeira for a long time and found it lovely although not so I want to visit every year. Friends however rave over Madeira. The Hotel Porto Santa Maria was excellent, pleasant spacious rooms, ours having a kitchette and with balcony. View from balcony was over park along the street which was quite noisy late... More 

Was this review helpful? Yes 5
AndreCaldeira, Manager at Porto Santa Maria Hotel (Porto Bay), responded to this review

Dear Guest, Thank your for your review, we hope we have the pleasure of welcoming you back in Porto Santa Maria when you return to Madeira. Best Regards, André Caldeira More 

Hinckley, England, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 10, 2012

Just got back this Hotel is brilliant but its best feature is its location, it is positioned right where it is all happening near the best restaurants and the port and by the cable car, How good is that? Every thing is at hand you can watch all the cruise ships go by.

Was this review helpful? Yes 5
AndreCaldeira, Manager at Porto Santa Maria Hotel (Porto Bay), responded to this review

Dear Guest, On behalf of all the Porto Santa Maria Team we would like to thank your review and hope to welcome you back to a Porto Bay Hotel. Best Regards, André Caldeira More 

Liverpool United
Senior Contributor
36 reviews 36 reviews
23 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed March 29, 2012

We have just returned from a week's stay at this hotel. From the moment we arrived until we left we were given first class service from the friendly staff on all levels. This is truly one of the best hotels we have stayed in, we had a sea view room (a must) it was spacious, tastefully furnished, a spacious bathroom... More 

Was this review helpful? Yes 17
AndreCaldeira, Manager at Porto Santa Maria Hotel (Porto Bay), responded to this review

Dear Guest, thank you very much for your review, we are always more than happy to receive kind complements like the one wrote. We hope to welcome you again at the Hotel Porto Santa Maria. Best Regards, Andre Caldeira More 

Edinburgh, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 23, 2012

We stayed at Porto Santa Maria for 2 weeks and it was amazing. Located in the Ol Town of Funchal is very nice... there are a lot of restaurants, stores... that's awesome. Rhe staff are very pleasant. It's a really tranquil hotel for a perfect holidays. Thank you very much.

Was this review helpful? Yes 3
AndreCaldeira, Manager at Porto Santa Maria Hotel (Porto Bay), responded to this review

Dear Guest, thank you for your review, we are glad you enjoyed your holidays at the Hotel Porto Santa Maria and hope to have you back at our hotel any time soon. Best regards, André Caldeira More 

Rutherglen, United Kingdom
Contributor
18 reviews 18 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed March 19, 2012

For once the holiday reality exceeded the expectation. This hotel stands comparison with any I have stayed at ,either on holiday or business. The staff at all levels are outstanding,helpful and attentive without being intrusive. The hotel is tranquil,despite being right in the heart of the old town with it's busy restaurants. Cruise liners almost join you in the dining... More 

Was this review helpful? Yes 9
St. Petersburg, Russia
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed March 19, 2012

We stayed at Porto Santa Maria for 5 days and we were totally satisfied with everything (we even forgot that we spent our first night at the room we didn't like much (we requested the room on the upper floor, we know it's not guaranteed but still a nice bonus if the hotel can offer it..) as it was on... More 

Was this review helpful? Yes 5
edinburgh
Contributor
17 reviews 17 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 14, 2012

Location in the Old Town is great, right by the flat walkway along the shore. Hotel itself is relatively compact, not huge and impersonal, while its lovely indoor pool is bigger than those of many larger hotels. The whole place is well maintained and the staff are very pleasant. Small but well-equipped kitchen area in the bedroom is a wonderful... More 

Was this review helpful? Yes 5
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Additional Information about Porto Santa Maria Hotel (Porto Bay)

Address: Avda do Mar e das Comunidades Madeirenses 50, Funchal, Madeira 9050-029, Portugal
Phone Number:
Location: Portugal > Madeira Islands > Madeira > Funchal
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Porto Santa Maria Hotel (Porto Bay) 4*
Number of rooms: 146
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Also Known As:
Porto Santa Maria Funchal
Porto Santa Maria Hotel (Porto Bay) Madeira/Funchal
Hotel Style:
#8 Spa Hotel in Funchal
#9 Luxury Hotel in Funchal
#10 Romantic Hotel in Funchal
#26 Family Hotel in Funchal

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