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All 91 Funchal hotels

Porto Santa Maria Hotel (Porto Bay)

4.0 of 5 Hotel   |   Avda do Mar e das Comunidades Madeirenses 50, Funchal, Madeira 9050-029, Portugal
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96%
Ranked #11 of 91 hotels in Funchal
A recent review
5 of 5 stars reviewed 3 days ago
scotbt26 Scotland
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787 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Scotland
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Returned for the 5th time, 1st time in April. If anything the hotel staff are even better at making you feel at home. You have a request it gets dealt with there and then, even if it has nothing to do with the hotel. Bar and restaurant staff attentive and quick to fulfil your requests. Cleaners do their rounds with... More

Was this review helpful? Yes 2
bristol, UK
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is a very good hotel, with friendly and helpful staff, but the best bit was its location, it is the only hotel on the seafront in the old town. Yes the sea defence works are a bit noisy but to be able to walk to the market and loads of restaurants is fab. We took a bus up around... More

Was this review helpful? Yes 4
England
Senior Contributor
34 reviews 34 reviews
26 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I stayed here on a B&B basis for 2 weeks. I thoroughly enjoyed the hotel. I had a large sea view room with all mod cons.I only had the evening meal on one occasion and to be honest I thought it was expensive compared to nearby restaurants Staff were without fail pleasant and helpful. This was my first visit to... More

Was this review helpful? Yes 1
AndreCaldeira, General Manager at Porto Santa Maria Hotel (Porto Bay), responded to this review

Dear Guest, thank you for sharing your experience at our hotel, we are glad that you enjoyed your stay and hope that you will visit us again despite your less positive experience at the airport. Best Regards, André Caldeira More

Exeter, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our first visit to the Porto Santa Maria and it will not be our last! It has wonderful comfort and style without being pretentious, spacious, cosy, well designed and furnished rooms, very good facilities with plenty of space so that you never feel crowded, but the service is without equal! All of the staff are extremely courteous, friendly,... More

Was this review helpful? Yes 4
AndreCaldeira, General Manager at Porto Santa Maria Hotel (Porto Bay), responded to this review

Dear Guest, thank you for your kind review on our hotel and team, we are in fact very proud of our hotel, which is not of course flawless, but we do our best every day in order to provide our guests with the best experience possible. We will be waiting your second visit. Best Regards, André Caldeira More

Ipswich, United Kingdom
Senior Contributor
40 reviews 40 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed after our timeshare week was completed at The Residence, another Portobay hotel. I loved our room 262, it wasn't the largest but well thought out and the views were spectacular. It was great watching the cruise ships leave port at night all light up like Christmas trees. The breakfast was okay but why oh why can't they give... More

Was this review helpful? Yes 4
AndreCaldeira, General Manager at Porto Santa Maria Hotel (Porto Bay), responded to this review

Dear Guest, thank you for your review we are glad to have lived up to the Porto Bay expectations that you already knew from our other hotels. We will consider your suggestion on the tea pots. Hope to see you again soon. Best Regards, André Caldeira More

Birmingham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed on a B&B basis for 7 nights. Located just in old town with about a 10 min walk into Funchal centre. Staff very nice and very helpful. We weren't keen on the location of our room but once I spoke with reception we were allocated another room which was fab overlooking the sea and great for watching the... More

Was this review helpful? Yes 2
AndreCaldeira, General Manager at Porto Santa Maria Hotel (Porto Bay), responded to this review

Dear Guest, thank you for sharing your experience at TripAdvisor, we are glad that you enjoyed your stay and have carefully read your suggestions. I would recommend a visit to our restaurant on your next visit as I am convinced that you will enjoy it. Best Regards, André Caldeira More

Glasgow, Scotland
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was our second stay at this hotel (last time was 2 years ago) and - again - the room, service and breakfasts were all you could hope they would be. The Porto Bay group of hotels operate a loyalty scheme that gives you a card entitling you to discounts on future visits. This made it cheaper for us to... More

Was this review helpful? Yes 1
AndreCaldeira, General Manager at Porto Santa Maria Hotel (Porto Bay), responded to this review

Dear Guest, we were happy t have you for a second visit and hope that a third one won't take long. The works in the sea front are moving on and away from the hotel. We hope that they will be don on your next visit. Best Regards. André Caldeira More

wass
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is fantastic. Overall the standard of hotels in Madeira is very high and others can match this one for quality. However the Porto Santa Maria wins over them all for the following reasons:- 1. This hotel has the best location in Funchal, right on the sea front and in the middle of the old town surrounded by excellent... More

Was this review helpful? Yes 2
AndreCaldeira, General Manager at Porto Santa Maria Hotel (Porto Bay), responded to this review

Dear Guest, thank you for your review, we are glad that you enjoyed your stay with us and hope that you will enjoy your next visit although I must inform you that we don't have BBC1, 2 and ITV anymore because those channels have stopped their international broadcasting. If they ever do broadcast them again we will of course do... More

North Wales
Top Contributor
54 reviews 54 reviews
15 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is perfect for anyone looking to explore Funchal. It is clean, the staff are friendly, the manager is welcoming, the food is brilliant - well worth a stay. We had previously stayed at the Cliff Bay, and chose to locate more in the centre of town this time, and whereas it was different, it was a great hotel... More

Was this review helpful? Yes 1
AndreCaldeira, General Manager at Porto Santa Maria Hotel (Porto Bay), responded to this review

Dear Guest, thank you so much for your kind review, makes us all feel happy and proud. I will pass your review to the other members of the team as I am sure they too will be happy to read it. See you soon Best Regards, André Caldeira More

Worthing, United Kingdom
Senior Contributor
49 reviews 49 reviews
9 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a great time at this hotel. We wanted to be close to a range of restaurants and we certainly were. Probably thirty within three hundred metres from the front door. The hotel facilities were first class with an excellent indoor pool (needed for winter) and attractive outdoor pool area. Bar and food service on the terrace were great.... More

Was this review helpful? Yes 2
AndreCaldeira, General Manager at Porto Santa Maria Hotel (Porto Bay), responded to this review

Dear Guest, thank you for reviewing Porto Santa Maria on TripAdvisor, we are happy that you enjoyed your stay and thank you for the nice pictures of the hotel room view. Best Regards André Caldeira More

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Additional Information about Porto Santa Maria Hotel (Porto Bay)

Also Known As:
Porto Santa Maria
Porto Santa Maria Funchal
Hotel Porto Santa Maria
Porto Santa Maria Hotel (Porto Bay) Madeira/Funchal
Address: Avda do Mar e das Comunidades Madeirenses 50, Funchal, Madeira 9050-029, Portugal
Phone Number:
Location: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Luxury Hotel in Funchal
#25 Family Hotel in Funchal
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Porto Santa Maria Hotel (Porto Bay) 4*
Official Description (provided by the hotel):
Porto Santa Maria lies at the water's edge in the very heart of Funchal's old centre. Its close relationship to the sea, the outstanding and exclusive views over the harbour where the cruise ships dock, its picturesque surroundings and the unique flavours of its cuisine result in genuine urban tranquility. A congenial hotel offering 146 rooms, restaurant, bars, direct access to the promenade, outdoor pool, indoor pool, SPA, gym, parking...all in the heart of the city. ... more   less 
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