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Porto Santa Maria Hotel (Porto Bay)

Travelers' Choice award winner
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Avda do Mar e das Comunidades Madeirenses 50, Funchal, Madeira 9050-029, Portugal
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Porto Santa Maria Hotel (Porto Bay)
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Porto Santa Maria Hotel (Porto Bay)
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1,034 reviews from our community

Traveler rating
    760
    228
    32
    9
    5
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808
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3
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Bexhill-on-Sea, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Revisit after 6 years . The hotel is as good as we remembered . Staff very helpful and friendly nothing too much trouble ,rooms and public spaces kept immaculate and nice touches like fresh flowers around..great breakfast if it's not on the buffet you can order it . Noticed one lady having porridge seemed strange outside in the sunshine .... More 

Was this review helpful? Yes 3
Nottinghamshire, United Kingdom
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed here with the view to being able to access local amenities, bus service, the gardens, local restaurants etc... with ease - as well as have a nice room with a view - we were not disappointed! The rooms have a little kitchenette which is well serviced and useful. The spar shop 2 mins away sells home made bread and... More 

Was this review helpful? Yes 5
Paisley
Reviewer
4 reviews 4 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just returned from my first visit to the Santa Maria hotel in Funchal. Our room was a studio apartment with a sea view. The room was spacious and had a fridge,two ring hob and kettle. The hotel is located in the old town close to the cable car. All the staff were friendly and helpful especially Nina, who... More 

Was this review helpful? Yes 4
Clare, sUffolk,England
Top Contributor
106 reviews 106 reviews
38 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed 1 week ago

Most of the character and charm of Funchal is in the old town, whilst almost all of the hotels are a mile or so distant in the hotel zone. We have now stayed here 8 times, and were very pleased that the high standards of service and rooms has been maintained. Breakfasts are excellent, and other meals are adequate, but... More 

Was this review helpful? Yes 1
Ikaalinen, Western Finland, Finland
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is quite small, not too large, quiet, locating in the city centre of Funchal, close to the old town and evening activities. We had a smallish, but nice room for one night. Staff was friendly, food delicious.

Was this review helpful? Yes 2
ENGLAND
Senior Contributor
45 reviews 45 reviews
18 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is our 4th visit to this hotel,which we actually found by accident..we cannot say enough about the hospitality of the staff,who remember most of the returning guests.Nina in the dining room is the star of this resort,she has a really great smile for everyone 1st thing in the morning. It is situated right on the edge of Old Tosn,which... More 

Was this review helpful? Yes 6
Hayle
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Amazing hotel kept in immaculate condition by some of the most pleasant staff one would ever encounter, especially Lea their Customer Service manager, what a ball of fire! Rooms are immaculate and kept that way and do try toget a sea view room it makes a lot of difference. So why the "almost"? Our first visit and we got an... More 

Was this review helpful? Yes 2
Milton Keynes
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our 1st stay in this hotel and in Funchal will definitely return in the future. Our room no 206 overlooked the sea, small kitchenette with fridge. Spacious, very comfortable beds, shower and bath, absolutely fabulous. Our package included three evening meals and we chose the buffet evenings. Food was delicious, plenty of everything, breakfasts fantastic. Could not recommend this hotel... More 

Was this review helpful? Yes 5
Driffield, United Kingdom
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Our 2nd visit to the superb Santa Maria hotel. We work 7 days a week, exhausting. Compleat chill out on arrival, the staff seam to know what you need before you do, sooo professional. Local restaurants producing the freshest sea food meals, amazing. Every one on the island incredibly friendly. Looking forward to our next visit, sitting on the balcony,... More 

Was this review helpful? Yes 3
Haworth, United Kingdom
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is our 6th visit to this hotel and our 10th visit to Funchal. We have tried other hotels and types of accommodation but none have managed to deliver all of what we have consistently enjoyed at the Porto Santa Maria. That is; the relaxed and happy atmosphere, the well thought out spaces, the high standards of cleanliness and service,... More 

Was this review helpful? Yes 2
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