We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Porto Santa Maria Hotel (Porto Bay)

Travelers' Choice award winner
Hotel website
Avda do Mar e das Comunidades Madeirenses 50, Funchal, Madeira 9050-029, Portugal
Offers & Announcements
Holiday Package
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Porto Santa Maria Hotel (Porto Bay)
View Map
Add Photo Write a Review

1,276 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Norwich, United Kingdom
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed yesterday NEW

Just returned from my third visit to PSM - with two more booked for May and August. Same friendly greeting and further assistance from young Marko, reception, restaurant and bar staff all very friendly and professional. Wi-Fi is now free in all areas including rooms, but there is a small charge to access the -'super fast' network in-rooms - excellent... More 

Helpful?
Thank IanHandey
Winsford, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

This was our third visit to the Porto Santa Maria and it certainly won't be our last! When we arrived we were disapointed not to have been given a room in the part of the hotel we usually stay in and the reception staff were wonderful in ensuring that we could move as soon as 'our' room became available. The... More 

Helpful?
Thank Chris P
Ely, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently returned from our second stay at this hotel and are planning our third holiday again in January 2017. We want to say a big thank you to Odilia Pedras on reception. Our luggage that was sent ahead by DHL did not arrive due to a strike in Lisbon. We have used these courier services in the past and... More 

Helpful?
Thank marilyn_807
Winsford, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

When we returned in September, we were upgraded to a suite with private roof terrace. We were welcomed with 'open arms'. The staff and service wonderful, Everyone is so friendly, and nothing too much trouble. The only problem is that the food is tooooo moreish. Can't wait to return in June.

Helpful?
Thank W7NDH
Glasgow, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is the fourth new year holiday at this wonderful hotel. We are always welcomed into the hotel with the wonderful staff . We are booked up to go back for next new year celebrations and will also have a holiday sometime in August. Slightly addicted I think !

Helpful?
Thank Evelyn S
Shoreham-by-Sea, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Four couples,some having known each other since childhood and all celebrating our Golden Weddings in 2015,We decided to all have a weeks holiday together and how welcome we were made ! This lovely hotel provided us with a free bottle of champagne in each of our rooms and treated us very well indeed. We loved all the staff and our... More 

Helpful?
4 Thank Peter H
Worcestershire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

An amazingly beautiful modern hotel in the heart of the Old Town, of Funchal Madeira - with access to markets and restaurants all on flat, cobbled streets. ( no children under 16 ) This modern hotel, set in attractive gardens with outdoor / indoor pool, fitness / beauty centre, daytime bar and snack meals in the garden overlooking the ocean,... More 

Helpful?
4 Thank Simmsy41
Chester, United Kingdom
Level Contributor
69 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Super location, very well appointed public rooms and bedrooms. Staff mainly helpful and some outstanding, but there were some who were less welcoming. Buffet food as good as anywhere else and much better than some places. My personal preference is for shower screens rather than curtains and the tile grout in our bathroom (138) could have done with a refresh,... More 

Helpful?
1 Thank Traveller_B33
Wrexham, United Kingdom
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 4 weeks ago

lovely hotel and food a bit dissappointed with indoor pool - very cold and definitely NOT heated. Outdoor pool was just as warm! And it was late November ! I think more people would have used the indoor pool if it had been heated as it is a good size.

Helpful?
Thank rary
Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We have just had our third visit to this fabulous hotel this time celebrating new year. Wonderful gala dinner and the fireworks viewed from the hotel's Harbour Terrace were the best we have seen. Have already booked to go again in June for our silver wedding anniversary, can't wait!!

Helpful?
1 Thank Marion D
Questions? Get answers from hotel staff and past guests. Ask a question

902 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (601)
Viewed
Pool/beach area (55)
Viewed
View from room (74)
Viewed
Dining (21)
Viewed
Hotel & grounds (203)
Viewed
Room/suite (53)
Viewed
Bathroom (5)
Viewed
Business center/function rooms (1)
Viewed
1:11
Videos (1)
Viewed
Other (188)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (275)
Viewed
Amenities (71)
Viewed
Beach (6)
Viewed
Pool (15)
Viewed
Restaurants and Bars (54)
Viewed
Standard Garden View Room (32)
Viewed
Suite (39)
Viewed
The Hotel (58)

Management photos: Courtesy of the property manager

Viewed
All management photos (26)
Viewed
Hotel & grounds (9)
Viewed
Room/suite (3)
Viewed
Dining (6)
Viewed
Pool/beach area (2)
Viewed
View from room (2)
Viewed
Other (4)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Funchal hotels
1.6 mi away
The Cliff Bay (Porto Bay)
2.0 mi away
Porto Mare Hotel (Porto Bay)
1.2 mi away
Quinta Jardins do Lago
Quinta Jardins do Lago
#3 of 87 in Funchal
5.0 of 5 stars 881 reviews
Show Prices
Show Prices
Show Prices
2.1 mi away
The Residence Porto Mare Porto Bay
1.6 mi away
Quinta da Casa Branca
Quinta da Casa Branca
#4 of 87 in Funchal
5.0 of 5 stars 608 reviews
2.7 mi away
Lti Pestana Grand
Lti Pestana Grand
#10 of 87 in Funchal
4.5 of 5 stars 1,368 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay