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Pestana Miramar Garden Resort Aparthotel

Estrada Monumental 182-184, Funchal, Madeira 9000-098, Portugal
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Pestana Miramar Garden Resort Aparthotel
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296 Reviews from our TripAdvisor Community

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Cardiff, United Kingdom
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We went to Madeira for the first time in February 2016 and was not disappointed .we stayed at the Miramar lovely hotel apartment .very nice gardens pool and very clean.there are lots of walking tours bus is cheap.the cable car ride up to Monte is well going up .lt cost 15 euro return. Well worth a visit.

Helpful?
1 Thank william s
PVMH, Gerente at Pestana Miramar Garden Resort Aparthotel, responded to this review

Dear Guest, Thank you for posting your review on tripadvisor regarding your recent stay . We are glad to know that your experience at Pestana Miramar was excellent and we look forward to welcoming you back to Pestana Hotels & Resorts. Kind regards. Tiago Gouveia | Unit Supervisor More 

Harrogate, England, United Kingdom
Level Contributor
38 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The Miramar as stated in my headline is fine for a quiet uncomplicated sort of break. A 15 minute walk into Funchal and 5 minutes the other way to a large selection of restaurants. My room was fine for the price but my main issue was paying 14 euros just for a room safe key, which I find quite ridiculous... More 

Helpful?
Thank JohnKB
PVMH, Gerente at Pestana Miramar Garden Resort Aparthotel, responded to this review

Dear Guest, We appreciate your comments regarding your stay at Pestana Miramar. It is always a pleasure to receive positive feedback. We would like to take this opportunity to invite you to join our loyalty program Pestana Priority Guest which is available at our website. Looking forward to welcome you in Madeira in a near future, Tiago Gouveia | Unit... More 

Inverness, United Kingdom
Level Contributor
151 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed 1 week ago

We decided on booking at last minute 10 days in Madeira and chose the Pestana Mirimar Resort in Funchal. The Reception and staff were very polite and made the check in easy. The Hotel is very nice with some lovely features, that being said some of the Hotel is a bit dated in comparison to other Pestana Hotels on the... More 

Helpful?
Thank Highlander17
PVMH, Gerente at Pestana Miramar Garden Resort Aparthotel, responded to this review

Dear Guests, Thank you very much for sharing your feedback regarding your recent stay at the Pestana Miramar. We are delighted to hear you had a great time with us and enjoyed our location, restaurants and staff. We are glad you enjoyed the quality of service we provide. We are looking forward to welcoming you back very soon during your... More 

London, UK
Level Contributor
51 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

The hotel looked majestic in the pictures but we missed it twice as you cannot read the small sign in Estrada Monumental in the dark. It is has a poky cobbled driveway and you are asked to pay 5 euro a day for parking although they advertise free parking. The car park is small and dark. We booked a double... More 

Helpful?
Thank Marzia E
PVMH, Gerente at Pestana Miramar Garden Resort Aparthotel, responded to this review

Dear Guest, Thank you for your feedback. We apologize for your disappointment in the Pestana Miramar. This is certainly not the impression that the majority of our guests receive. We apologize that the options for change the room were not to your liking. We do hope that you may return in the future, so that we may reaffirm your faith... More 

Helsinki, Finland
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Miramar is a nice hotel with a beautiful sight to the harbour and to city on the rising mountain. We have been guests in an appartment with a separate bedroom, which is nice and cosy for 2 people. Have visited this hotel now three times in January, but this will be the last time. The hotel begins to be a... More 

Helpful?
Thank Iliar2013
PVMH, Gerente at Pestana Miramar Garden Resort Aparthotel, responded to this review

Dear Guest, Your feedback is very important for us and future Guests. It´s through guest feedback such as yours, that we are able to confirm our strong points, as well as identify any area that may require improvement. Therefore your participation has been extremely important and gratifying to us. It was real pleasure having you as our Guest and to... More 

UK
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Silvino made this an evening to remember. His impeccable service was brilliant. Food was exquisite and presentation was second to none. We always dine here as our first choice and have never been disappointed. we have brought several friends to dine here over the years and all have been impressed with both the food and the service. sadly the receptionist... More 

Helpful?
Thank CarolAnnUK46
PVMH, Gerente at Pestana Miramar Garden Resort Aparthotel, responded to this review

Dear Guest, We appreciate your comments regarding your stay at Pestana Miramar. It is always a pleasure to receive positive and constructive feedback and we hope to have the opportunity in the near future to welcome you and your family again. I will share your comments with our team, who I am certain will be encouraged by your remarks. Pestana... More 

Greater London, United Kingdom
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We have now stayed here 3 times at the Christmas/New Year fortnight since 2008 using a friends time share.From the start there has always been a repetitive mechanical type noise heard at night,boom-boom,boom, which seems to come from the services tunnel. My friend has complained about his noise but nothing seems to be done.This year it was particularity bad, both... More 

Helpful?
1 Thank roxy h
PVMH, Gerente at Pestana Miramar Garden Resort Aparthotel, responded to this review

Dear Guest, Firstly I would like to thank you for choosing to stay at the Pestana Miramar, and please be assured that we do appreciate your loyalty and confidence in our product. However, from your feedback, I also understand that you are disappoint with us. On this occasion we certainly did not meet your expectations. I do hope that you... More 

Livingston, United Kingdom
Level Contributor
41 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Members of the vacation club on first visit to the Miramar. Room was okay but would never get the sun as in between two other angled verandahs. Shared with The Village which we weren't aware of so found it a bit confusing. The room number started seven something but you had to press six in the lift hence the confusion... More 

Helpful?
1 Thank Catherine W
PVMH, Gerente at Pestana Miramar Garden Resort Aparthotel, responded to this review

Dear Guest, Thank you for taking the time to tell us about your stay at the Pestana Miramar. I am sorry that your experience at the room did not meet your expectations; please allow me to express my sincerest apologies. At Pestana Miramar we continuously strive to meet your needs and expectations; therefore your feedback is very important to us.... More 

York, United Kingdom
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We have been to Madeira many times and are time share owners (RCI). This hotel is well placed both for town and the LIDO etc. Most places are only a walk away if you have no mobility difficulties.We were very pleased with our one bedroom apartment. Very clean comfortable and everything worked (could do with a new TV). We also... More 

Helpful?
1 Thank jannie804
PVMH, Gerente at Pestana Miramar Garden Resort Aparthotel, responded to this review

Dear Guest, Your feedback is very important for us and future Guests. It´s through guest feedback such as yours, that we are able to confirm our strong points, as well as identify any area that may require improvement. Therefore your participation has been extremely important and gratifying to us. We would like to take this opportunity to invite you to... More 

Amsterdam, The Netherlands
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed January 2, 2016 via mobile

We arrived in the afternoon and got a room at the ground floor , which has a constant noise. We would like to change the room but were told that we had to wait until the next day when the office was open. After a sleepless night, we went to the office. The lady asked us to wait until afternoon.... More 

Helpful?
1 Thank z7788
PVMH, Gerente at Pestana Miramar Garden Resort Aparthotel, responded to this review

Dear Guest, Thank you for your feedback. We apologize for your disappointment in the Pestana Miramar. This is certainly not the impression that the majority of our guests receive. We apologize that the options for change the room were not to your liking. We do hope that you may return in the future, so that we may reaffirm your faith... More 

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