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Pestana Miramar Garden Resort Aparthotel

Estrada Monumental 182-184, Funchal, Madeira 9000-098, Portugal
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Pestana Miramar Garden Resort Aparthotel
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Pestana Miramar Garden Resort Aparthotel
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239 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Newcastle Upon Tyne
Level Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I stayed here for a week from 6th July 2015 and found the hotel to be excellent. The Miramar Hotel shares the facilities with the adjoining Village Hotel. Our room was lovely, overlooking the pool with: balcony; safe (2 euros per day); small kitchen area that included a fridge and kettle (bring your own tea and coffee);... More 

Was this review helpful? Yes
PVMH, Gerente at Pestana Miramar Garden Resort Aparthotel, responded to this review

Dear Guest, Thank you for taking the time to post such a fantastic review regarding your recent stay at Pestana Miramar and share it with other travelers. We were delighted to learn you had a very enjoyable time with us! Thank you for your very kind comments regarding our pool areas, hotel facilities and staff. We hope to have the... More 

Birmingham, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed here for a week in July. Athough I had booked to stay at the Pestana Miramar, but was initially checked into room in the Pestana Village. The room was very tired, without AC and a musty smell to the bathroom. To be fair, when mentioned at Reception, Migual spent time to find us a room in the Miramar which... More 

Was this review helpful? Yes
PVMH, Gerente at Pestana Miramar Garden Resort Aparthotel, responded to this review

Dear Guest, We are pleased to hear that you have enjoyed your stay with us. Your positive comments about us have been really appreciated and we sincerely hope that your travelling plans bring you back to Madeira again, so we can have the pleasure of hosting you again to offer “The time of your life”. Kind regards, Tiago Gouveia |... More 

Reading, United Kingdom
Level Contributor
1 review
4 of 5 stars Reviewed 1 week ago

Date:26 July 2015 Best things about resort. Lovely gardens everywhere made the hotel beautiful to look at.Good service at reception with somebody available all day to resolve any issues, book trips/taxis and confirm airport bookings etc. Great maid service everyday, whole hotel kept very clean. Good location to most things. Centre of Funchal only about 15 min walk away. In... More 

Was this review helpful? Yes
PVMH, Gerente at Pestana Miramar Garden Resort Aparthotel, responded to this review

Dear Guest, We are pleased to hear that you have enjoyed your stay with us. Your positive comments about us have been really appreciated and we sincerely hope that your travelling plans bring you back to Madeira again, so we can have the pleasure of hosting you again to offer “The time of your life”. Kind regards, Tiago Gouveia |... More 

San Jose, CA
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 1 week ago

The grounds are beautiful. Both pools are nice, but we preferred the upper pool due to the food and beverage service available. Happy hour prices are more in line with the cost of cocktails found in most restaurants/pubs in and around Funchal. But you are paying for the convenience of eating and drinking poolside when it’s not Happy Hour. I’d... More 

Was this review helpful? Yes 1
PVMH, Gerente at Pestana Miramar Garden Resort Aparthotel, responded to this review

Dear ….. , Thank you for posting your review on tripadvisor regarding your recent stay with your family. I have addressed your complements especially to our bar and front desk teams . We are glad to know that you enjoyed your experience at Pestana Miramar and we look forward to welcoming you back to Pestana Hotels & Resorts. Kind regards.... More 

East Midlands
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Pestana Village & Miramar Garden Resort, Madeira. My Wife and I stayed at the Pestana Miramar for two weeks mid to end of June 2015. This being two hotels sharing facilities the other being the Pestana Village Garden. We arrived just after mid day, being dropped off at the gate to a short but very steep drive up to the... More 

Was this review helpful? Yes
PVMH, Gerente at Pestana Miramar Garden Resort Aparthotel, responded to this review

Dear Guest, Thank you for taking the time to post such a fantastic review regarding your recent stay at Pestana Miramar and share it with other travelers. We were delighted to learn you had a very enjoyable time with us! Thank you for your very kind comments regarding our hotel facilities. We hope to have the opportunity to welcome you... More 

Kendal, United Kingdom
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel was in a great location, on a regular local bus route, with all the facilities you need. A short walk into town. The room had spacious beds, sofa, Tv, small kitchenette, fridge was useful, and good sized bathroom. The pools were never overly busy,with plenty of sun loungers, and restaurants served great food, the staff were always pleasant... More 

Was this review helpful? Yes
PVMH, Gerente at Pestana Miramar Garden Resort Aparthotel, responded to this review

Dear Guests, Thank you very much for sharing your feedback regarding your recent stay at the Pestana Miramar. We are delighted to hear you had a great time with us and enjoyed our location, restaurants and facilities. We are glad you enjoyed the quality of service we provide. We are looking forward to welcoming you back very soon during your... More 

San Jose, California
3 reviews
4 of 5 stars Reviewed 2 weeks ago

We spent 11 days in Madeira and chose to stay at the Pestana Miramar. It is a nice and quiet hotel, similar to the rest of the island. While it is nice, it could also use a little work. While the grounds of the hotel are pretty, many of the plants have become overgrown. A little "TLC" would go a... More 

Was this review helpful? Yes
PVMH, Gerente at Pestana Miramar Garden Resort Aparthotel, responded to this review

Dear Guests, Thank you very much for your review shared on tripadvisor regarding your recent stay at Pestana Miramar. We are pleased to hear that you have enjoyed your stay with us. Regarding the plants we have already adressed this issue to our gardening team, and we are trying to find the best solution. We hope to welcome you back... More 

kent
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have recently returned from the Pestana Miramar garden resort aparthotel and had a wonderful holiday. The hotel and it's neighbour the Village Hotel are more or less joined to make one complex. There are three pools and our room overlooked the lovely gardens and pools at the Miramar. A couple of reviewers have described the hotel as having the... More 

Was this review helpful? Yes
PVMH, Gerente at Pestana Miramar Garden Resort Aparthotel, responded to this review

Dear Guest, Thank you for taking the time to tell us about your stay at the Pestana Miramar, your feedback is very important for us and future Guests. It´s through guest feedback such as yours, that we are able to confirm our strong points, as well as identify any area that may require improvement. Therefore your participation has been extremely... More 

San Jose, Ca
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is my second stay at this hotel. My first stay was 9 years ago. The bedspreads are the exact same, but just very worn. The decor in the rooms is very dated. We were so impressed with the grounds on our first visit, but sadly, they are no longer maintained as they once were. Much of the shrubs and... More 

Was this review helpful? Yes 3
PVMH, Gerente at Pestana Miramar Garden Resort Aparthotel, responded to this review

Dear Guest, Thank you for taking the time to tell us about your stay at the Pestana Miramar. I am sorry that this time we did not meet your expectations; please allow me to express my sincerest apologies. At Pestana Miramar we continuously strive to meet your needs and expectations; therefore your feedback is very important to us. We appreciate... More 

Rome, Italy
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The resort itself when we arrived in June 2015 was clean and tidy but the decor was a bit tired. The resort staff were happy to help on the whole and were informative. One drawback is the lack of any consistent or fast wifi, only accessible from the hotel lobby. We used the laundry service which was great value with... More 

Was this review helpful? Yes 3
PVMH, Manager at Pestana Miramar Garden Resort Aparthotel, responded to this review

Dear Michaela H, Thank you for spending the time telling us about your experience at Pestana Miramar, we really sorry that we were not able to meet your expectations about our hotel and its services. To reach a great guest experience is a must for us, and we work very hard for it, we believe that having the chance to... More 

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