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Pestana Miramar Garden Resort Aparthotel

#37 of 89 Hotels in Funchal
Certificate of Excellence
Estrada Monumental 182-184, Funchal, Madeira 9000-098, Portugal
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Pestana Miramar Garden Resort Aparthotel
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Pestana Miramar Garden Resort Aparthotel
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211 reviews from our community

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    22
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 1 week ago NEW

This is rated as a four star hotell but I think that was in their prime time that is a few years back. We stayed in one of the apartments for a week and the apartment had the basic necessities but not much else. There is a very basic kitchen area but it was to much hassle to try and... More 

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PVMH, Manager at Pestana Miramar Garden Resort Aparthotel, responded to this review

Dear Guest, Thank you very much for your recent stay at the Pestana Miramar Hotel and for your feedback. Your constructive comments have already been shared with our management team and we promise to focus on improving them. we do really look forward to your next visit, where no efforts will be spared to make your next stay a most... More 

Zurich, Switzerland
Contributor
14 reviews 14 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

-extremely friendly and helpful staff - great view to Funchal port - wonderful gardens - very pleasant facilities (lobby, pool, gym, Sauna, terrace, bar, walkways ...) - excellent restaurant - only few minutes walking to downtown Funchal (or bus in front of the entrance)

Was this review helpful? Yes 2
PVMH, Gerente at Pestana Miramar Garden Resort Aparthotel, responded to this review

Dear guest, Thank you very much for your recent stay at the Pestana Miramar and for submitting your comments about your stay with us. We look forward to have the opportunity to welcome you back at the Pestana Miramar. With regards from sunny Madeira Island Tiago Gouveia More 

Bognor Regis, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We booked into this Hotel having left a terrible rented apartment after only 2 nights stay nearby. Luckily for us they had one room left. We were shown the room before booking and we immediately knew it was the right one. It overlooked the pool and the mountains in the distance and most importantly it was quiet with beautiful gardens.... More 

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PVMH, Gerente at Pestana Miramar Garden Resort Aparthotel, responded to this review

Dear Guest, First of all, we would like to thank you for your recent stay at the Pestana Village & Miramar we were very satisfied that both quality and service offered at our Hotel were to your entire satisfaction. Once again, thank you for choosing the Pestana Village & Miramar and we look forward to have another opportunity to host... More 

Ayrshire
Top Contributor
56 reviews 56 reviews
32 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed for two weeks at this aparthotel. The location is excellent. Just a twenty minute walk or five minutes by bus from Funchal centre. The pool is beautiful, though unheated. Not an issue in summer, but we were there in March! The apartment itself was well appointed, spotlessly clean and with two bathrooms (one ensuite). The airconditioning is useless though!... More 

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PVMH, Gerente at Pestana Miramar Garden Resort Aparthotel, responded to this review

Dear Guest, Thank you very much for your recent stay at the Pestana Miramar and for submitting your comments about your stay with us. We look forward to have the opportunity to welcome you back at the Pestana Miramar in a near future. Kindest regards Tiago Gouveia More 

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Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My wife and I are just back from Madeira, having stayed at the Pestana Miramar, Funchal. Extremely pleasant vacation, catering for older folk seems to be the order of the day in Madeira especially if you want to relax. Everywhere you go, people are helpful but not intrusive. The hotel is spotless and within a half hour's walk to Funchal,... More 

Was this review helpful? Yes 1
PVMH, Gerente at Pestana Miramar Garden Resort Aparthotel, responded to this review

Dear Guest, First of all we would like to thank you for choosing the Pestana Miramar Hotel for your holidays in Madeira. We also take this opportunity to thank you for leaving your comments on the Trip Advisor website. We look forward to welcome you back at the Pestana Miramar! Kind regards Tiago Gouveia More 

Northamptonshire, United Kingdom
2 reviews
2 of 5 stars Reviewed March 20, 2015

This is a so called "garden resort" in a prime setting built around 15 years ago. Fine. If the vegetation wasn't now growing through the windows and blocking out all sunlight and previous sea views from the balcony. The pool is unheated so freezing and so nobody dared use it while I was there. And the nearby bar wasn't open.... More 

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PVMH, Gerente de recepção at Pestana Miramar Garden Resort Aparthotel, responded to this review

Dear Guest, We would like to take this opportunity to thank you for choosing our hotel for you stay in Madeira Island. We honestly regret the fact that we did not meet your expectation. We have take in consideration all your comments and assure you that we will do our very best to improve on them. More 

Bristol, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 19, 2015

First off, this hotel's surroundings are a bit less than inspiring - hotels everywhere, restaurants and shops nearby. This is tourism ghetto. That said, it's a pleasant hotel. It's a fairly easy walk into town, but a high frequency bus stops right outside as well. So do both the red and the yellow sightseeing buses. We received a passion fruit... More 

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PVMH, Manager at Pestana Miramar Garden Resort Aparthotel, responded to this review

Dear Guest, Thank you very much for your review and for all your comments about the room service and the hotel. We are pleased to know that you have had an enjoyable stay in our hotel. We are looking forward to welcoming you back. Tiago Gouveia More 

Yorkshire
Senior Contributor
39 reviews 39 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 18, 2015

Stayed for a week at the end of Feb with my Mum and Dad. We had asked for rooms close to each other with a view if possible. We were given 2 rooms (7421 and 7420, on 4th floor) next to each other with a view of the pool, could just about see the sea but also nice view of... More 

Was this review helpful? Yes
PVMH, Gerente de recepção at Pestana Miramar Garden Resort Aparthotel, responded to this review

Dear Guest, Thank you very much for your recent stay at the Pestana Miramar and for submitting your comments about your stay with us. We look forward to have the opportunity to welcome you back at the Pestana Miramar. Sincerely yours More 

Leeds, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed January 13, 2015

I stayed here over New Year and booked a Superior Studio in the Miramar side of the complex. The first disappointment was to discover that the only difference between a Standard studio and a Superior studio is the floor they are located on. Superior rooms are on higher floors and to be fair some rooms on lower floors have poor... More 

Was this review helpful? Yes 4
PVMH, Gerente de recepção at Pestana Miramar Garden Resort Aparthotel, responded to this review

Dear Tripadvisor Reviewer, Thank you very much for your recent stay at the Pestana Village Miramar Hotel and for your feedback. Your constructive comments have already been shared with our management team and we promise to focus on improving them. we do really look forward to your next visit, where no efforts will be spared to make your next stay... More 

Doenrade, The Netherlands
Contributor
19 reviews 19 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 31, 2014

The atmosphere was beautiful. The room was a studio, so a decent size with a small kitchen. Indoor pool was nice because we visited in December. Outdoor pools were clean and beautiful and people even swam in them, in December. Hot tub in the indoor pool room was not hot enough, more like a lukewarm bath. They had a billards... More 

Was this review helpful? Yes 1
PVMH, Gerente de recepção at Pestana Miramar Garden Resort Aparthotel, responded to this review

Thank you very much for your recent stay at the Pestana Miramar and for submitting your comments about your stay with us. We look forward to have the opportunity to welcome you back at the Pestana Miramar or at any other Pestana Hotel around the World! Kind regards More 

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