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All 91 Funchal hotels

Pestana Casino Park Hotel

5.0 of 5 Hotel   |   Rua Imperatriz D. Amelia 55 | Quinta da Vigia, Funchal, Madeira 9004-513, Portugal
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Ranked #35 of 91 Hotels in Funchal
A recent review
4 of 5 stars reviewed yesterday
Hisboss Plymouth, United Kingdom
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1,320 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Plymouth, United Kingdom
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed yesterday NEW

Got to stay here two nights ago because of a cancelled flight from Madeira. My friend and I sat for eight hours in the airport waiting to see if the weather was going to improve for our Thompson flight to Gatwick to arrive in Madeira and then take off for UK. It did n't happen and we were told that... More

Was this review helpful? Yes 1
Coventry, United Kingdom
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Lovely hotel, really well situated so we could walk to the old and the new town. The staff were all really pleasant and the pool staff were so helpful and kind, putting all the umbrellas up for us and keeping the pool really clean. We went in term time and the resort was mainly adults and just fantastic. The space... More

Was this review helpful? Yes 1
Cheltenham, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Not a 5* hotel but a 4/3* in our opinion. Staff were very good and extremely helpful. My dietary requirements were met with assistant restaurant manager telling me what dishes were okay for me - excellent. Little things let the hotel down - 1) ripped seat covers in common areas 2) thin covers on balcony chairs which were also very... More

Was this review helpful? Yes 5
Mountain View CA
Contributor
13 reviews 13 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

I vacillated between 4 and 3 stars. The front desk is excellent. They took care of a problem without much fuss. But I am writing this a While I have been trying to flag down a waiter for more than 15 minutes. The rest of the staff tends to ignore single females. You almost have to tackle them to get... More

Was this review helpful? Yes 1
Biddenden, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

been a few times,twice to this hotel .not good as all food always cold and undercooked.no al a carte restraunt open which made 10 times worse as nothing worth eating[my opinion] all seating and carpets worn out,being to lots of pestana hotels and always nice .staff were 1st class all over hotel.waited nearly 1 hour for table for dinner on... More

Was this review helpful? Yes 2
Stafford England
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Have stayed here many times, but gave it a break for two years to stay elsewhere on the island. I think it is still good value, but I noticed a big change at breakfast. You now have to find your own table which is not as easy as you might think at certain times. The problem is finding a cleaned... More

Was this review helpful? Yes 2
Great Yarmouth, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

It might have been in the 60's but no more than a 3 star now, as other reviews have said, poor service and a waste of space that could have been put to good use. The dining area is huge but I have never been in a hotel with such a small serving area, some 14 feet long and a... More

Was this review helpful? Yes 2
Kent, England
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed here for one week. Everywhere was spotlessly clean. The staff in the Panoramic restaurant were extremely friendly. The choice of food was exceptional, something for everyone. The pool area was idyllic and as there was no reserving sunbeds with towels so there was always a sun bed available. Hotel was within 10 mins walk into Funchal and the Marina.... More

Was this review helpful? Yes 2
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed at this hotel in may of this year. Only just gone on internet , after reading some of reveiws , just felt I had to comment! From arrive in at reception we was told room was not ready .we did not have a issue with this , it was the way we we as spoken to , not very... More

Was this review helpful? Yes 1
Truro, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Yet another excellent holiday spent at this Hotel. Still not really a five star but a very good three/four and only a ten minute walk to town. The new manager who has been in post for just over a year has not changed the place but as we have been going there for a few years, the subtle improvement changes... More

Was this review helpful? Yes 2
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Additional Information about Pestana Casino Park Hotel

Address: Rua Imperatriz D. Amelia 55 | Quinta da Vigia, Funchal, Madeira 9004-513, Portugal
Location: Portugal > Madeira Islands > Madeira > Funchal
Price Range (Based on Average Rates): $
Hotel Class:5 star — Pestana Casino Park Hotel 5*
Number of rooms: 379
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Also Known As:
Pestana Hotel Park
Pestana Casino Park Hotel Madeira/Funchal

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