We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Pestana Casino Park Hotel

Hotel website
Rua Imperatriz D. Amelia, 55 | Quinta da Vigia, Funchal, Madeira 9004-513, Portugal
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Pestana Casino Park Hotel
Professional photos View all
Browse nearby
Pestana Casino Park Hotel
Write a Review

1,546 reviews from our community

Traveler rating
    673
    564
    232
    57
    20
See reviews for
235
1,003
57
48
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (418)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (1546)
  • Mar-May only
    (346)
  • Jun-Aug only
    (464)
  • Sep-Nov only
    (460)
  • Dec-Feb only
    (276)
All months
uk
2 reviews
5 of 5 stars Reviewed yesterday NEW

This was our third visit to Funchal and second stay at this hotel and so glad we went back again. This hotel has so much to offer and I am really not sure what more people could want - it deserves to be in top 20 on tripadvisor - people gripe in their reviews but I think they don't take... More 

Was this review helpful? Yes 1
Stockton-on-Tees, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

Since i last visited they have introduced an all inclusive as well as b&b and half board. We are half board,not sure the mix works, we are paying for the drinks while a bunch of boisterous all in types in orange wristbands are imbibing like it is about to run out. On the positive the room is comfortable, a suite... More 

Was this review helpful? Yes 2
Scottish Highlands, United Kingdom
1 review
4 of 5 stars Reviewed 2 days ago NEW

Agree with others that this is not a uk 5star but lovely hotel. Bit retro and not much atmosphere in bar but we only stayed b&b and breakfast was great. Plenty staff to help and occasional piano music to mellow breakfast even more. Very clean hotel with plenty facilities. Although rooms could benefit from tea and coffee facilities and a... More 

Was this review helpful? Yes
Greater London, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

We enjoyed our 10 night stay here but found the drinks/food expensive compared to the surrounding area (particularly the Old Town which is an absolute must for eating and artworks). The decor is in need of a sharpen up and, whilst the hotel are very proud of their architect, it is time to spruce it up now. The pigeon who... More 

Was this review helpful? Yes 2
Croydon, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Excellent Hotel Thank you Pestana Casino Park Hotel for a enjoyable long weekend break. I was celebrating my 50th Birthday with my partner and was surprised with a bottle of champagne in my room. This was a wonderful gift and would like to say thank you, we received excellent service and helpful staff throughout our stay . Will recommend to... More 

Was this review helpful? Yes 1
Peterborough, United Kingdom
Contributor
18 reviews 18 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Have been to this hotel lots of times over the years Nice location . Perfect for getting on loungers overlooks cruise ships when in Went on the 11/05/2015 , Will go again in near future . Only problem we found booked for one evening meal Was Madeira evening cost €29 euros each no drinks . Needs to be more competitive... More 

Was this review helpful? Yes 2
Glasgow, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

The initial warm and friendly welcome from the reception staff on our arrival was much appreciated. This was our second visit to the Hotel within two years and felt the overall standards were still very high. Our suite was kept immaculate with the helpful and friendly maids. Summing up, all the hotel staff were very helpful and considerate. We enjoyed... More 

Was this review helpful? Yes 2
josecarlos_fernandes, Manager at Pestana Casino Park Hotel, responded to this review

Dear Isabella379, We are absolutely delighted to hear that you have truly enjoyed your experience at the Pestana Casino Park. It is wonderful to know that your suite was so much of your liking and, that you were particularly impressed with the attention to detail and as well as the great level of service delivered by our team. We also... More 

Edinburgh, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

From the moment we arrived we were treated as highly valued customers. The attention to detail by all staff was, at times, quite amazing. They were friendly and helpful but not intrusive and appeared to anticipate our needs, We didn't eat in the restaurant at night but the breakfast were excellent and included almost everything imaginable. There were sufficient staff... More 

Was this review helpful? Yes 1
josecarlos_fernandes, Manager at Pestana Casino Park Hotel, responded to this review

Dear Judy N, Thank you so much for your recent review of the Pestana Casino Park Hotel in Tripadvisor. We are very pleased to hear that you enjoyed your experience at our beautiful Hotel and very much liked our friendly and engaging team. Once again thank you for this great feedback and we really hope to have the pleasure of... More 

Doncaster, England, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed at the Pestana Casino Park for 5 nights for a belated honeymoon. From entering on the first night until check out, we were made to feel special and welcome. All the staff were first class and could not do enough for you. Especially the young lady who greeted us and showed us to our table at night, when... More 

Was this review helpful? Yes 2
josecarlos_fernandes, Manager at Pestana Casino Park Hotel, responded to this review

Dear Allan E, Thank you so much for your outstanding review of your recent stay at the Pestana Casino Park in Tripadvisor. We are absolutely delighted to read that you have so much enjoyed your experience at our Hotel and especially our facilities, culinary experience and surrounding areas but, above all the services delivered to you by our professional, accommodating... More 

Manchester, United Kingdom
Contributor
20 reviews 20 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My wife & I have stayed at The Casino Park on several occasions & have always enjoyed the facilities.The location is both ideal for easy walking into central Funchal & to give great views of the Atlantic,the mountains & the cruise boats. We prefer an upper floor room & are happy on either the West or East side. The sun... More 

Was this review helpful? Yes 1
josecarlos_fernandes, Manager at Pestana Casino Park Hotel, responded to this review

Dear Mr. John M, We are extremely pleased to hear that your experience at our Hotel have been great and that you truly enjoy our location and facilities, especially breakfast. It is great to read at the team was particularly helpful and friendly. I have obviously shared your outstanding comments with all our team who are very grateful for your... More 

Questions? Get answers from hotel staff and past guests. Ask a question

1,129 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (739)
Viewed
Hotel & grounds (208)
Viewed
Dining (50)
Viewed
Pool/beach area (130)
Viewed
View from room (66)
Viewed
Room/suite (62)
Viewed
Bathroom (15)
Viewed
Family/play areas (1)
Viewed
Business center/function rooms (1)
Viewed
2:36
Videos (1)
Viewed
Other (205)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (364)
Viewed
ADA Accessible Room (21)
Viewed
Amenities (95)
Viewed
Junior Suite Sea Side View (33)
Viewed
Pool (23)
Viewed
Restaurants and Bars (66)
Viewed
Standard Garden View Room (23)
Viewed
Suite Sea Side View (39)
Viewed
The Hotel (64)

Management photos: Courtesy of the property manager

Viewed
All management photos (26)
Viewed
Pool/beach area (3)
Viewed
Dining (11)
Viewed
Room/suite (4)
Viewed
Hotel & grounds (1)
Viewed
Other (7)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities