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All 91 Funchal hotels

Pestana Casino Park Hotel

5.0 of 5 Hotel   |   Rua Imperatriz D. Amelia 55 | Quinta da Vigia, Funchal, Madeira 9004-513, Portugal
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Ranked #33 of 91 hotels in Funchal
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
John T Whitstable, United Kingdom
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1,119 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Whitstable, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

We have just returned from our 7th visit to this beautiful hotel . As always, the service we received was perfect . The staff are universally helpful, kind and appear to enjoy their jobs . Nothing is ever too much trouble . The food is tastefully prepared and presented . We particularly enjoyed the breakfasts whilst sitting outside . The... More

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clacton on sea
11 reviews 11 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have just returned from a wonderful week at the Pestana Casino Park, A fantastically positioned hotel on the edge of Funchal. Our room on the 2nd floor was great, very clean and had lovely views out to sea. The breakfasts were just wonderful, we ate out on the terrace each morning, fruit, pastries, bacon & eggs with lovely fresh... More

Was this review helpful? Yes 3
Manchester, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We were a couple. dates 31st March 8th April. We asked for, and paid for a room with view of garden. First room we were given was as far away from the THREE lifts this hotel has. We asked to change and had to wait two hours for this. We were on half board. There were lots of queues at... More

Was this review helpful? Yes 2
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel lives up to its reputation. Well appointed rooms (we had a suite). Staff very attentive, nothing too much trouble. Very comfortable even though it is very large. Beautiful pool and gardens. Food excellent and varied. Very close to centre of Funchal. Can recommend.

Was this review helpful? Yes 5
Yorkshire Uk
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

First room (372) small, in need of refurbishment. Drawers along the base of the wardrobe meant no hanging space for dresses! Offered room 451 - much bigger with better finish. However aircon did not work and hair dryer cut out after a few seconds. Very low pressure on the shower. Asked for a kettle and told a 6euro charge for... More

Was this review helpful? Yes 1
Frinton-On-Sea, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The images I have attached capture some of the atmosphere of the hotel at different times of the day. The light is wonderful and I hope the photos help to record that. It is not an automatic thing to do, to get up early when you are on holiday to see the sunrise, but as you can see, it is... More

Was this review helpful? Yes 2
North Berwick, United Kingdom
Senior Reviewer
6 reviews 6 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel many times but, on a recent trip, I used the facilities of the Leaisure Spa and had a back massage, as a result of which I was injured. I have discovered that the staff at the Spa are not employed by the hotel and it has refused to accept liability. This is not made... More

Was this review helpful? Yes 8
West Midlands
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for 4 days bed and breakfast, superb, could not fault it. The staff were extremely friendly and went out of their way to make us welcome. Clean room very comfy bed and sea view all we could have wanted. Buffet was excellent, very good choice of fresh fruit, breads and hot selection. Would recommend and will certainly use... More

Was this review helpful? Yes 6
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed at the Casino Park twice now, but this review will concentrate on the most recent stay. Our original room was a twin. Neither my wife nor I were keen to sleep in separate beds, so I went to reception and with no problem at all we were moved to a double room on the second floor wit... More

Was this review helpful? Yes 8
Bridgnorth, United Kingdom
Top Contributor
50 reviews 50 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel contributed greatly to the enjoyment of our weeks holiday,having booked a very reasonable late booking,the hotel was everthing it proffessed to be.Our room was just fine,we knew we would not have see view but the room was very clean and well cared for,comfy bed,a fridge,TV,DVD player and balcony to side street. The hotel layout is very attractive,excellent staff... More

Was this review helpful? Yes 6
josecarlos_fernandes, Manager at Pestana Casino Park Hotel, responded to this review

Dear Tripadvisor Reviewer, Thank you very much indeed for choosing the Pestana Casino Park Hotel for your recent holiday in Madeira and for sharing your kind comments with other TripAdvisor reviewers. We are delighted to hear that you were made to feel at home and that you found our staff to be friendly and informative. This is exactly how you... More

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Additional Information about Pestana Casino Park Hotel

Also Known As:
Pestana Hotel Park
Pestana Casino Park Hotel Madeira/Funchal
Address: Rua Imperatriz D. Amelia 55 | Quinta da Vigia, Funchal, Madeira 9004-513, Portugal
Location: Portugal > Madeira Islands > Madeira > Funchal
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Funchal
#26 Family Hotel in Funchal
#26 Romantic Hotel in Funchal
#29 Luxury Hotel in Funchal
Price Range (Based on Average Rates): $
Hotel Class:5 star — Pestana Casino Park Hotel 5*
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