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Pestana Casino Park Hotel

Hotel website
Rua Imperatriz D. Amelia, 55 | Quinta da Vigia, Funchal, Madeira 9004-513, Portugal
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€99 (EUR)
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Pestana Casino Park Hotel
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Pestana Casino Park Hotel
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1,507 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kent
Contributor
12 reviews 12 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This was the ideal place to spend a relaxing week in Madeira- great for walking into the old and new town and superb for spotting the luxury cruise liners. The outlook across the sea was simply gorgeous - so well situated. We wandered down the hill into town every afternoon and evening to enjoy the bars and restaurants. The rooms... More 

Was this review helpful? Yes 2
Dorking, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

An excellent base for a week in Madeira. Close enough to the Old Town to be able to stroll in each evening and far enough out to be perched on a cliff overlooking the harbour for a bit of cruise-liner spotting from the pool. Amazing buffet breakfast in a huge dining room with outstanding views was definitely a high point.... More 

Was this review helpful? Yes 1
josecarlos_fernandes, Manager at Pestana Casino Park Hotel, responded to this review

Dear Guest, Thank you so much for sharing this great review of your stay at the Pestana Casino Park with the Tripadvisor community. We are extremely pleased to hear that, other than our facilities, you have also really enjoyed a great experience at our Hotel, as well as our location. Needless to say that I have shared your outstanding comments... More 

Edinburgh, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel gave us consistently good service during a recent one week holiday there. This was our first visit to Madeira and I went with limited expectations. The Casino Park played no small role in transforming my view of the place, making me want to return and to that hotel. Our room (443) had a side view of sea and... More 

Was this review helpful? Yes 4
josecarlos_fernandes, Manager at Pestana Casino Park Hotel, responded to this review

Dear Guest, Thank you so much for sharing this great review of your recent stay at the Pestana Casino Park with the Tripadvisor community. We are obviously delighted to read that you fully enjoyed four great days at our Hotel and really liked our breakfast variety, as well as the buffet meals. We take pride in offering warm and professional... More 

Contributor
18 reviews 18 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here for one week in August 2014 and it was brilliant! The room was lovely and clean, with a balcony facing the mountains. It wasn't too noisy on a night considering we were just next to the casino. The outdoor pool area was great. There was always plenty of loungers and the views of the sea were amazing.... More 

Was this review helpful? Yes 1
josecarlos_fernandes, Manager at Pestana Casino Park Hotel, responded to this review

Dear Guest, It is wonderful to know that you have enjoyed a fantastic time at the Pesstana Casino Park not only through our great facilities but especially through the outstanding services delivered by our helpful and attentive team. Thank you so much for making the time to post this wonderful review in Tripadvisor and we do hope to have the... More 

London, United Kingdom
Senior Contributor
25 reviews 25 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for a week in April, had a fantastic time, beautiful large swimming pool with infinity pool looking to the sea. Enoromous dining area with piano and many staff on hand to help out. We had the breakfast option and were very happy with the buffet provided. Staff aware when you arrived and would bring pots of tea or... More 

Was this review helpful? Yes 2
josecarlos_fernandes, Manager at Pestana Casino Park Hotel, responded to this review

Dear Guests, I am extremely proud to hear that your experience at our Hotel was so fantastic and that nothing fell short of your expectations. It is great to know that you very much enjoyed our beautiful large swimming pool with infinity pool looking to the sea and the level of services provided by our friendly and courteous team which... More 

London, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Glad to see this hotel hasn't changed that much since my last visit about 10 years ago. The only changes are ones that were in need of doing. Many of the suits have been decorated and refitted so they don't look as tired and the pool has had a major 'infinity' upgrade with little bridges and islands. Although this hotel... More 

Was this review helpful? Yes
Manchester, United Kingdom
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

Last week was my second visit to this hotel and I really enjoyed it. We only had Bed and Breakfast but there was a wonderful choice of food all fresh. The staff were friendly and helpful. The rooms were kept clean and the facilities were good. The main areas of the hotel were also clean and bright. The hotel is... More 

Was this review helpful? Yes 2
josecarlos_fernandes, Manager at Pestana Casino Park Hotel, responded to this review

Dear Guest, We are truly delighted to hear that you thoroughly enjoyed your stay at the Pestana Casino Park as well as our friendly staff. It is great to know that you have really appreciated the overall facilities. Rest assured that I have shared you great feedback with all our team, with whom I have shared your feedback. Once again... More 

Portsmouth, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel building is iconic and mostly very well maintained. Our room was average but very clean and we slept extremely well (which is mostly what you want from a hotel room). The communal areas were stunning. The staff were friendly and helpful. Breakfast was excellent and dinner good (salads and desserts being excellent). The location is ideal for access... More 

Was this review helpful? Yes 5
josecarlos_fernandes, Gerente at Pestana Casino Park Hotel, responded to this review

Dear Guest, Thank you so much for sharing this great review of your stay at the Pestana Casino Park with the Tripadvisor community. Thank you, you have truly made our day. We are extremely pleased to hear that, other than our facilities, you have also really enjoyed a great experience at our Hotel. Needless to say that I have shared... More 

Graz, Austria
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The rooms look old form the 70s, everything is dark. WiFi is ok but has some short interrupts nearly every have an hour. Cleaning is not very well unless you complain. Breakfast is good. The best is probably the outdoor pool, very nice view. Having an indoor pool and sauna is also nice.

Was this review helpful? Yes 4
josecarlos_fernandes, Gerente at Pestana Casino Park Hotel, responded to this review

Dear Guest, Your feedback is important for us, for that reason thank you for your participation. It´s through constructive guest feedback such as yours, that we are able to confirm our strong points, as well as identify any area that may require improvement. It was real pleasure having you as our Guest and to being of service, and we look... More 

Scotland
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had a short break at this hotel with my wife and it was extremely enjoyable! We were upgraded to a suite on arrival (luck based on how busy they were). The room was on the fifth floor and was very clean and comfortable. We stayed on a bed and breakfast basis and from the moment we arrived until our... More 

Was this review helpful? Yes 4
josecarlos_fernandes, Gerente at Pestana Casino Park Hotel, responded to this review

Dear Guest, We are truly delighted to hear that you thoroughly enjoyed your stay at the Pestana Casino Park as well as our friendly staff. It is great to know that you have really appreciated the overall facilities. Rest assured that I have shared you great feedback with all our team, with whom I have shared your feedback. Once again... More 

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