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Pestana Ocean Bay Hotel

Praia Formosa, Funchal, Madeira 9000-247, Portugal
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1 room 1 guest
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696 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (245)
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Walsall, United Kingdom
1 review
4 of 5 stars Reviewed 3 days ago NEW

On arivel had been given low rooms 109 110 having stayed there last year I asked the very nice lady on recepsion if it was possible to have a high room . She said she would try we had lunch Later we went back to recepsion and the nice lady had up graded the rooms to 701 719 this made... More 

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Bristol, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Went to the pestana bay hotel for 10 days in July. Had such a lovely time here. Rooms lovely and spacious and immaculately clean. The best sea view ever, right on the beach and fell asleep every night listening to the waves lapping at the pebbles. Very nice hotel.... Nothing too much trouble. Food acceptable as we were all inclusive.... More 

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PestanaBay, Gerente geral at Pestana Ocean Bay Hotel, responded to this review

Dear Guest, Thank you for choosing Pestana Bay Hotel for your holidays and for your review on TripAdvisor, which is very important for us. We are very happy to know that you have enjoyed your stay with us. It is our goal to provide all our guests memorable moments and we thank you for allowing us so. We have also... More 

fife
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Staff are all lovey. Very helpful bar staff sorry d8dnt catch names after a few whiskey but each member was so helpful. The food is excellent. Fish is amazing tunA, salmon, smoked salmon, pasta seafood. Breakfast lunch and dinner really good. The views from your hotel room is worth the money alone. You hear the waves at night and looking... More 

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Edinburgh, United Kingdom
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Wasn't sure about this place before arriving due to mixed reviews but this place exceeded my expectations. The food was excellent, enjoyed all my meals here. It caters for everyone in my group, from the clean eater who just likes chicken, pasta, veg to the fussy old man for dishes like steak, shepherds pie, stews.. to my hubby who loves... More 

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PestanaBay, Gerente geral at Pestana Ocean Bay Hotel, responded to this review

Dear Guest, Thank you for your preference and for your feedback on Tripadvisor, which is very special for us. We are very happy to know that you have enjoyed your holidays in our company. We thank you for giving us the opportunity to exceed your expectations and for allowing us to provide you memorable moments. Looking forward to welcome you... More 

Plymouth, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Budget all inclusive in Funchal. Nice hotel with friendly, helpful staff but needs more space. Nowhere near enough sun beds or space around the pool, and nowhere to sit in the evening as the bar area is very small. Food was good but very limited selection, especially for vegetarians. Also, all inclusive drinks finish at 11pm, so if you like... More 

Was this review helpful? Yes 1
PestanaBay, Gerente geral at Pestana Ocean Bay Hotel, responded to this review

Dear Guest, Thank you for choosing Pestana Bay Hotel for your holidays and for your comments on TripAdvisor, which deserved our best attention. We have taken note of all your remarks concerning the lack of space in the pool and bar area, which will be forwarded to the department in charge. We apologize for any inconvenience caused. With our best... More 

London, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Visited Madeira for the first time, beautiful island. Hotel was lovely, although in need of some updating , food was ok but sometimes repetitive, entertainment was average but was well recieved . Hotel had games area, spa treatment room, kids play area and gym. Rooms were lovely and spacious, view was lovely but the higher you are the better. Staff... More 

Was this review helpful? Yes
PestanaBay, Gerente geral at Pestana Ocean Bay Hotel, responded to this review

Dear Guest, Thank you for choosing our hotel for your holidays as your comments on TripAdvisor, which are most appreciated. We are very glad to acknowledge your satisfaction and happy to know that we managed to provide you a lovely time. We thank you for that. We hope we meet again. With our best regards, The Management More 

1 review
5 of 5 stars Reviewed 1 week ago

Super hotel with wonderful staff! Don't forget to go on a trip to see Levadas €36pp, 9 km walk, stunning views. There's a supermarket about 15 min walk (turn left when you go onto the beach), it's worth turning right and carry on for about an hour by the sea, you'll reach a fishing village and great views! In Funchal,... More 

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PestanaBay, Gerente geral at Pestana Ocean Bay Hotel, responded to this review

Dear Guest, We would like to thank you your preference for Pestana Bay Hotel and your review on TripAdvisor, which is very important for us. We are very happy to know that you have enjoyed your stay with us as well as our beautiful island. We hope we meet again. With our best regards, The Management More 

Island of Anglesey, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed 31/7-10/08 the reviews on here prior to booking were mixed,as always .so we booked the pestana bay mainly because of being on the beach and all inclusive ,lovely.there were more positives than negative reviews but from past experience we do know there are some fussy people out there,many will be gold medalists if there was a moaning Olympics! My... More 

Was this review helpful? Yes 8
PestanaBay, Gerente geral at Pestana Ocean Bay Hotel, responded to this review

Dear Guest, Thank you for choosing Pestana Bay Hotel for your holidays and for your review on TripAdvisor, which is very special for us. Your comments and opinion mean a lot. We are very glad to acknowledge all your satisfaction and happy to know that we have exceeded your expectations. We thank you for giving us the opportunity to provide... More 

Potters Bar, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Party of 10 adults and 2 children stayed in 5 rooms at this hotel in August 2015. Very good, clean accomodation, excellent location and facilities. Staff were very friendly and there was entertainmemt most nights. our party included two with special dietary requirement and the dining staff were very helpful and flexible in providing for our needs. Thoroughly enjoyed the... More 

Was this review helpful? Yes 1
PestanaBay, Gerente at Pestana Ocean Bay Hotel, responded to this review

Dear Guest, We are very pleased to know that all family enjoyed so much the holidays spent in Pestana Bay Hotel. We look forward to welcome you all again, kind regards, The management More 

Cambridge, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Just returned from a week in this hotel. I felt that they needed to employ more staff. You have to get your own drinks even over dinner. There is a lack of choice in respect of soft drinks. White wine wasn't great. Food is average. Disappointing that they charge for sun umbrellas - this seemed to be a priority over... More 

Was this review helpful? Yes
PestanaBay, Gerente geral at Pestana Ocean Bay Hotel, responded to this review

Dear Guest, Thank you for choosing Pestana Bay Hotel for your holidays, as well as for your comments and opinion on TripAdvisor. They deserve our best attention and they will help us to improve our services in the future. We have taken note of all your remarks, which will be forwarded to the departments in charge. We apologize for any... More 

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