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Pestana Ocean Bay Hotel

Praia Formosa, Funchal, Madeira 9000-247, Portugal
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1 room 1 adult
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826 Reviews from our TripAdvisor Community

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Norwich, United Kingdom
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great location overlooking ocean. All rooms have balcony and sea views and sun in the afternoon. Very clean, slightly dated hotel but staff very friendly and hardworking. Free sauna and steam room , bur be prepared for the naked Germans in sauna. Very few English in hotel mainly Scandinavians, Germans and French, all good company. As a result the hotel... More 

Helpful?
2 Thank SKILLFOOL
Sudbury, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Have just returned from a week at the hotel. Really enjoyed our stay, the hotel is spotless with a beautiful well kept garden and nice pool area with masses of sun beds. The staff are very friendly and helpful and make you feel welcome. Rooms all overlooking the sea are lovely with fantastic views and it's a delight to hear... More 

Helpful?
3 Thank 578travelbugs
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Kind staff make up for the average food, location and entertainment. Made to order veg dish helped in the evenings. They're cool with you taking your own snacks to have with drinks (local shop a short walk away). Met fantastic company so evening karaoke, live singers and dance turned out to be a highlight! Rooms may be dated but they're... More 

Helpful?
3 Thank raj s
PestanaBay, Gerente geral at Pestana Ocean Bay Hotel, responded to this review

Dear Guest, Thank you for your preference and for your review on TripAdvisor, which deserves our best attention and is most appreciated. We are very happy to know that you had a lovely stay in our company. Thank you for allowing us to provide memorable moments. We hope we have the chance to meet again. With our best regards, The... More 

scotland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Just back 2days ago Hotel clean tidy,staff excellent,all inclusive drinks not named brands rotten no real taste,cocktails pre mixed in plastic jug no fruit,straw or cocktail stick,no atmosphere at bar,dated decor in bar area and reception,sea view from room panoramic but very noisy crashing waves,day and night,food very bland at all meals,entertainment poor,will not be back to peseta a group... More 

Helpful?
1 Thank goldenrivett
PestanaBay, Gerente geral at Pestana Ocean Bay Hotel, responded to this review

Dear Guest, Thank you for choosing Pestana Bay Hotel for your holidays and for your comments on TripAdvisor, which deserves our best attention. Your feedback is very important for us and will help us to improve our services in the future. All your comments have been taken in mind and will be forwarded to the departments in charge. We apologize... More 

Calne, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel is not in the centre of Funchal - it's probably a 20 minute walk into town through a fabulous rock tunnel, then up a fairly steep flight of steps. However, Funchal is all hills anyway, so do have some sensible shoes. The attention and service from the staff at the restaurant was fantastic. Yes, it's all inclusive, but... More 

Helpful?
4 Thank SallyDennis12
PestanaBay, Gerente geral at Pestana Ocean Bay Hotel, responded to this review

Dear Guest, Thank you for choosing Pestana Bay Hotel for your holidays and for your review on TripAdvisor, which is very important for us. We are very glad to know that you have enjoyed your holidays in our company. Thank you for giving us this opportunity. We are very glad as well to know that we could help when necessary... More 

Bolton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Friendly helpfull staff,, a good veriety of meals, transport for getting into town. location peacefull, rooms a very good size and very clean, great views from our room. Entertain ment in the evenings. Plenty of things to see and do. This was our first visit. A great Christmas/New year break. Great start to 2016.

Helpful?
5 Thank rita028
PestanaBay, Gerente geral at Pestana Ocean Bay Hotel, responded to this review

Dear Guest, Thank you for choosing Pestana Bay Hotel for your Christmas and New Year's break, and for your review on TripAdvisor, which is very important for us. We are very glad to know that you enjoyed your stay and that we managed to provide you a good start in 2016. Thank you for giving us this opportunity. Wishing you... More 

North Yorkshire, United Kingdom
Level Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

We spotted the Pestana Bay holiday on the First Choice website and having been there previously booked it.Unlike before there were no saga customers and the age of the clientele was somewhat younger.As we did on our previous holiday we upgraded to a junior suite.We enjoyed this hotel just as much as before, food was good,and all the staff very... More 

Helpful?
5 Thank kirkyorkshire
PestanaBay, Gerente geral at Pestana Ocean Bay Hotel, responded to this review

Dear Guest, Thank you for your preference once more for Pestana Bay Hotel and for your review, which is very special for us. We are very glad to know that once again we managed to provide you a lovely stay in our company. Thank you for giving us that opportunity. We would like to apologize for the small inconvenience with... More 

Sunbury, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed second week in January, lovely hotel all the staff good and friendly, rooms clean and tidy you could find fault if you wanted to all rooms have great sea views,food was good again no complaints help yourself to wine,outside self service tea coffee beer etc.nice walk through the cave and along the promande right side the hotel.would go back

Helpful?
3 Thank nigel551
PestanaBay, Gerente geral at Pestana Ocean Bay Hotel, responded to this review

Dear Guest, Thank you for choosing Pestana Bay Hotel once more for your holidays. It was a pleasure to welcome you back! Thank you as well for your review on TripAdvisor, which is very important for us. We appreciate all your words about our services and staff. We thank you for giving us the opportunity to provide you again memorable... More 

Great Yarmouth, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Just returned fron a lovely relaxing week at the Pestana Bay we found the hotel suitable for our needs. The room was very clean and a good size with a small kitchenette that we did not use as we were all inclusive, all the rooms have a sea view but the noise from the ocean waves was quiet loud, as... More 

Helpful?
5 Thank 13Maggymoo
PestanaBay, Gerente geral at Pestana Ocean Bay Hotel, responded to this review

Dear Guest, Thank you for your preference and for your review on TripAdvisor, which is very special for us. We are very glad to acknowledge your satisfaction while with us. Thank you for the chance given to provide you a lovely stay and for all your kind words. We have also taken note of your small remarks concerning the food,... More 

Cannock, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just returned from a quick week away at the Pestana Bay hotel. Thanks very much to Laura/Maria who organised our requirements excellently and who welcomed us personally to the hotel it made us feel at home immediately. The hotel is a little remote but the courtesy bus service is excellent and punctual. The rooms are well maintained clean with lovely... More 

Helpful?
4 Thank Justustwo002
PestanaBay, Gerente geral at Pestana Ocean Bay Hotel, responded to this review

Dear Guest, Thank you for choosing Pestana Bay Hotel for your holidays and for your review on TripAdvisor, which deserves our best attention and is very special for us. We are very glad to know that you enjoyed your stay in our company. Thank you for giving us this opportunity to provide you memorable moments and to fulfill your requests.... More 

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