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Pestana Bay Ocean Aparthotel

4.0 of 5 Praia Formosa, Funchal, Madeira 9000-247, Portugal
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Pestana Bay Ocean Aparthotel
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Pestana Bay Ocean Aparthotel
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464 reviews from our community

Traveler rating
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    66
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77
272
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3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (153)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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Harwich, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

Just returned from a weeks stay at this lovely hotel. As always, read the reviews before booking and they were spot on; its not a top of the range hotel and doesn't pretend to be, it simply great value. Those writing negative reviews can't have researched the hotel very well IMHO. Contacted the hotel beforehand and asked for a high... More

Was this review helpful? Yes 1
East Sussex
Contributor
15 reviews 15 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We found this hotel to meet our needs. We had a junior suite which was a super space, with a lovely view, but felt it somewhat dated, particularly the bathroom. There is unfortunately no air-conditioning and our bedroom ceiling fan had only one speed - slow! As a result, we were trying to sleep in temperatures between 25-27°c. We did... More

Was this review helpful? Yes 2
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Everything is just perfect! All included price including almost everything, food, drinks, shuttle bus, even can prepare a picnic for you instead of a lunch! The view is so nice and I saw a rainbow raised from the sea on my balcony! It is not luxury but it is very nice.

Was this review helpful? Yes 4
fo_bay, Gerente de relações públicas at Pestana Bay Ocean Aparthotel, responded to this review

Dear Guest, Thank you for your preference, and for your comments on TripAdvisor. We would like to thank as well your kind words. We are very glad to acknowledge your satisfaction with your stay. Hope we might have the opportunity to meet again in a near future. With our kind regards, Mariana Sousa More

Barnard Castle
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed in this hotel from 29th September until 6th October and I can't believe we were here at the same time as the people who gave such awful reports.We found the hotel was lovely.Our room 516 was very spacious and had amazing views over immaculate gardens and the sea.We also experienced wonderful sunsets.The food was very good with something... More

Was this review helpful? Yes 4
fo_bay, Gerente de relações públicas at Pestana Bay Ocean Aparthotel, responded to this review

Dear Guest, Thank you for choosing Pestana Bay Hotel for your comeback to Madeira, as well as for your review on TripAdvisor. We appreciate your satisfaction. Your opinion is very important for us. Our aim is to have all our guests happy with their stay with us. We look forward to welcome you again in our hotel. Kind regards, Mariana... More

Tarbert, United Kingdom
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

On arrival we were greeted by the ever smiling Mariana. Check in was quick and painless, everything explained well. We upgraded to a suite (619) which was well worth the money, good sized living area and a huge bedroom, we also had 2 bathrooms so we were basically ready at the same time at night. Some trips say the food... More

Was this review helpful? Yes 4
fo_bay, Gerente de relações públicas at Pestana Bay Ocean Aparthotel, responded to this review

Dear Guest, Thank you for your preference for Pestana Bay Hotel and for your review on TripAdvisor, as well as your kind words. Your opinion is very important for us, therefore we have taken note of your remarks, in order that we can improve our service in the future. We are very pleased to acknowledge your satisfaction. Our aim is... More

Roche, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

lovely holiday good hote, food and drinks good. Lack of bottled water but you can fill a bottle at breakfast. Enter tainment limited but that didnt reallybother us. The yellow bus will stop at the top to let you off. the buses round funchal re good so you don't need a car there. cable cars are fun

Was this review helpful? Yes 3
fo_bay, Gerente de relações públicas at Pestana Bay Ocean Aparthotel, responded to this review

Dear Guest, Thank you for choosing Pestana Bay for your holidays and for your review on TripAdvisor. Your opinion is very special for us. We strive to succeed in providing our guests with memorable moments that will be treasured in the future. Hope we may have the opportunity to welcome you again. With kind regards, Mariana Sousa More

Bristol, United Kingdom
Contributor
20 reviews 20 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I booked this hotel with no idea what it was like. There was a 35 minute transfer from the airport and as soon as we booked in we felt we were in for a good holiday. The check in was swift and we were soon shown to a very comfortable room on the second floor. All rooms... More

Was this review helpful? Yes 1
fo_bay, Gerente de relações públicas at Pestana Bay Ocean Aparthotel, responded to this review

Dear Guest, Thank you for choosing Pestana Bay for your holidays and for sharing your feedback. Your opinion is very special us We look forward to having the pleasure of welcoming you back to Pestana Bay in a near future. Kind regards, Mariana Sousa More

Christchurch, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Friendly staff, off the beaten track (but there's a - roughly - hourly free bus service into and out of Funchal. You can always walk the whole way of course c.50mins), ALL rooms are at the front overlooking the sea (except the ground floor rooms which have patio doors and you walk out into the garden), good food - bit... More

Was this review helpful? Yes 3
fo_bay, Gerente de relações públicas at Pestana Bay Ocean Aparthotel, responded to this review

Dear Guest, Thank you for choosing Pestana Bay Hotel for your holidays and for your review on TripAdvisor. Your opinion is very special for us. Our aim is to have all our guests happy with their stay with us. Looking forward to welcome you at Pestana Bay. Kind regards, Mariana Sousa More

Swansea, United Kingdom
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Good Hotel with an excellent location and fantastic sea views. We stayed as a couple for a week in August and found the Hotel very relaxing and in a perfect location overlooking the beach. The hotel was mainly for couples and would agree with other reviews that it is probably nearer 3 star than 4.The food was ok but we... More

Was this review helpful? Yes 4
Stafford UK
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed 1 week ago

Whilst viewing other reviews recently I have to wonder if we went to the same hotel! As has been said many times on tripadvisor - the staff are very good at this hotel, and are very attentive but not over the top. Of course, when catering for so many different nationalities it is difficult to please everyone - but in... More

Was this review helpful? Yes 3
fo_bay, Gerente de relações públicas at Pestana Bay Ocean Aparthotel, responded to this review

Dear Guest, Thank you for choosing Pestana Bay Hotel and for leaving your review on TripAdvisor. We are glad to acknowledge your satisfaction and have taken duly note of your remarks. We would like to apologize for any inconvenience that might have happened during your stay. Hope you may visit us in a near future. Yours sincerely, Mariana Sousa More

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Additional Information about Pestana Bay Ocean Aparthotel

Address: Praia Formosa, Funchal, Madeira 9000-247, Portugal
Location: Portugal > Madeira Islands > Madeira > Funchal
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Pestana Bay Ocean Aparthotel 4*
Number of rooms: 217
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Also Known As:
Pestana Bay Ocean Aparthotel Hotel Funchal
Pestana Bay Ocean Aparthotel Funchal
Pestana Bay Hotel Madeira
Pestana Bay Ocean Aparthotel Madeira/Funchal

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