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Pestana Bay Ocean Aparthotel

4.0 of 5 Praia Formosa, Funchal, Madeira 9000-247, Portugal
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Pestana Bay Ocean Aparthotel
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Pestana Bay Ocean Aparthotel
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533 reviews from our community

Traveler rating
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    10
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317
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3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (186)
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Nuneaton, United Kingdom
1 review
4 of 5 stars NEW

HOTEL APPEARANCE - 3/5 (a quite dated look) FRIENDLINESS OF STAFF- 5/5 HELPFULNESS OF STAFF- 5/5 QUALITY OF ROOM - 3/5 (decor and tv needs updating, pillows need burning) FOOD - 2/5 (Quite often the hot food was luke warm, two occasions chicken wasn't fully cooked, too much fish, very similar choices every night. If you like jelly and blancmange... More 

Was this review helpful? Yes
Bourton-on-the-Water, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 days ago NEW

We arrived in Funchal in mid February 2015, we were really surprised how good the weather was for this time of year. The island is really green and full of flowers but is also very hilly which may not suit anyone with mobility problems. The hotel is not ideally situated almost an hours walk from the centre of Funchal although... More 

Was this review helpful? Yes
fo_bay, Gerente de relações públicas at Pestana Bay Ocean Aparthotel, responded to this review

Dear Guest, Thank you for choosing Pestana Bay Hotel and for your comments on TripAdvisor, which deserves our best attention. Your opinion is very special. We are very glad to know that you have enjoyed your holidays in our company. Hope we might have the chance to meet again! With our best regards, Mariana Sousa More 

Glasgow, United Kingdom
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Firstly, if you have never visited Madeira please think about it for your next holiday. The island is very beautiful and scenic. Funchal is a lovely place to stroll around and that is what you will do because it is so relaxing. Anyway I digress, the Pestana Bay Ocean Aparthotel is great. If you are expecting a spa boutique hotel... More 

Was this review helpful? Yes 2
fo_bay, Gerente de relações públicas at Pestana Bay Ocean Aparthotel, responded to this review

Dear Guest, Thank you for choosing Pestana Bay Hotel for your holidays and for taking the time to leave your comments on TripAdvisor, which are very special for us. We are very glad to acknowledge your satisfaction.Thank you for giving us the opportunity to provide you memorable moments. Hope we might have the chance to meet again in a near... More 

Burnley, United Kingdom
2 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel is all you could wish for! The rooms are spotless, the food is lovely and the staff are great! We had a room on the fifth floor with a lovely view of the ocean and the pretty hotel gardens. The staff are very friendly and nothing is too much trouble. Comfy beds and soft pillows help ensure a... More 

Was this review helpful? Yes
fo_bay, Gerente de relações públicas at Pestana Bay Ocean Aparthotel, responded to this review

Dear Guest, Thank you for choosing Pestana Bay Hotel and for your comments, which deserved our best attention. Your words are most appreciated. We are very glad to know that we have have exceeded your expectations and that you have enjoyed your holidays. Hope we might have the chance to meet again! With our best regards, Mariana Sousa More 

Lerwick, United Kingdom
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked a week in four star hotel in Funchal. Our room was in a good position, sixth floor overlooking the sea. The room and bathroom were adequate, clean, but a bit dated. Although our trip was 'all inclusive', there was no bar in the room; drinks were freely available from the bar by the restaurant on the ground floor,... More 

Was this review helpful? Yes 3
fo_bay, Gerente de relações públicas at Pestana Bay Ocean Aparthotel, responded to this review

Dear Guest, Thank you for choosing Pestana Bay Hotel for your holidays, and for your comments left on TripAdvisor, which deserves our best attention. Your opinion is very important for us. We have taken duly note of all your remarks, which will help us to improve our services in the future. We apologise for any inconvenience that may have occurred... More 

Staffordshire, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

For the price we paid, you could't fault this hotel. We have been here twice now and both times they failed to disappoint. Our room was basic but clean and all rooms have a sea view balcony and the views are spectacular. Food was plentiful for all courses with a good choice of menu. One thing that we commented on... More 

Was this review helpful? Yes 4
fo_bay, Gerente de relações públicas at Pestana Bay Ocean Aparthotel, responded to this review

Dear Guest, Thank you for choosing Pestana Bay once more for your holidays, and for taking the time to leave your comments on TripAdvisor, which are most appreciated. We are very glad to acknowledge your satisfaction and we thank you for allowing us to be able to create a positive impact in your stay. We have also taken duly note... More 

1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is one of the nicest for what you pay. The room we had was on the 5th.floor and overlooked the sea,the room was perfect with all you might need and was cleaned every day.The hotel is a bit out of the way for shopping ect. But has a small shop on site.the hotel had a nice variety of... More 

Was this review helpful? Yes 3
fo_bay, Gerente de relações públicas at Pestana Bay Ocean Aparthotel, responded to this review

Dear Guest, Thank you for choosing Pestana Bay Hotel and for your comments on TripAdvisor, which deserved our best attention. We are very glad to know that you enjoyed your holidays with us and that we provided your wife a nice birthday. We have taken duly note of your remarks, which will help us to improve in the future. Hope... More 

northwest england
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a very nice hotel for the price paid. Good check in with friendly staff. The room was comfortable, clean, and the sea view / sunset beautiful. The food was very acceptable, not a huge choice but what there was, was good. ( apart from people with no manners pushing in) waiting on staff and maître de very friendly.... More 

Was this review helpful? Yes 4
fo_bay, Gerente de relações públicas at Pestana Bay Ocean Aparthotel, responded to this review

Dear Guest, Thank you for choosing Pestana Bay Hotel for your holidays and for your comments left on TripAdvisor, which deserves our best attention. We have taken duly note of all your remarks, which will help us to improve our services in the future. We hope we might have the chance to meet again. Best regards, Mariana Sousa More 

Derbyshire, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel was excellent in every aspect right from walking in thru the front doors to leaving a week later. The hotel was spotless, the staff could not do enough for us, the facilities were excellent, and the food choice was very good and well presented, the view from the the room over looked the sea and the sun shone... More 

Was this review helpful? Yes 5
fo_bay, Gerente de relações públicas at Pestana Bay Ocean Aparthotel, responded to this review

Dear Guest, Thank you for choosing Pestana Bay Hotel for your holidays, and for your comments on TripAdvisor, which are very special for us. We are pleased to read that you enjoyed your holidays in our company. We would like to thank all your kind words. Hope we might have the chance to meet again! With our best regards, Mariana... More 

Paddock Wood, United Kingdom
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed from Jan 26 for 1 week. We chose the Pestana Bay venue after careful consideration of location and facilities provided (didn't want all the hustle and bustle or night life in Funchal) and it more than lived up to expectations. Clean and pleasant hotel, food was fresh and plentiful, catered for most tastes. The cold... More 

Was this review helpful? Yes 5
fo_bay, Gerente de relações públicas at Pestana Bay Ocean Aparthotel, responded to this review

Dear Guest, Thank you for choosing Pestana Bay Hotel for your holidays and for your comments on TripAdvisor, which are very special for us. We are very glad to acknowledge your satisfaction. Our aim is to provide our guests memorable moments. We hope we see you again in a near future! With our best regards, Mariana Sousa More 

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Additional Information about Pestana Bay Ocean Aparthotel

Address: Praia Formosa, Funchal, Madeira 9000-247, Portugal
Location: Portugal > Madeira Islands > Madeira > Funchal
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Pestana Bay Ocean Aparthotel 4*
Number of rooms: 217
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Also Known As:
Pestana Bay Ocean Aparthotel Hotel Funchal
Pestana Bay Ocean Aparthotel Funchal
Pestana Bay Hotel Madeira
Pestana Bay Ocean Aparthotel Madeira/Funchal
Hotel Style:
#7 On the Beach Hotel in Funchal
#21 Family Hotel in Funchal
#30 Luxury Hotel in Funchal
#33 Romantic Hotel in Funchal

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