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All 91 Funchal hotels

Pestana Bay Ocean Aparthotel

4.0 of 5 Hotel   |   Praia Formosa, Funchal, Madeira 9000-247, Portugal
Hotel amenities
Pestana Bay Ocean Aparthotel

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345 people have reviewed this hotel

Traveler rating
    113
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    49
    24
    5
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51
179
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2
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
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English first
London, United Kingdom
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Have just returned from a week at the Pestana Bay and we need another holiday just to get over the experience. This is definitely not a hotel for families. The only entertainment on offer for children was the pool which was fine until we discovered that is not heated (it's a chilling 24 degrees which even on the hottest day... More

Was this review helpful? Yes 1
Baddesley Ensor
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We came away for a nice relaxing break and this is exactly what we got. The room was spacious and clean with a lovely balcony overlooking the sea. All rooms overlook the sea but the best views are from the 4th floor upwards. The food and service are excellent. Beautiful salads, chicken, kebabs, prawns etc. etc. the desserts are mouth... More

Was this review helpful? Yes 3
DOVER
Senior Contributor
40 reviews 40 reviews
20 hotel reviews
158 helpful votes 158 helpful votes
4 of 5 stars Reviewed 1 week ago

Have just returned from an 8 night stay at the 4* AI Pestana Bay Ocean Aparthotel in Praia Formosa at the Western end of Funchal in Madeira. This has been yet another occasion we have experienced the Pestana brand, albeit at the lower 4* hotel rating within the group. We were not disappointed in any way, although a minority of... More

Was this review helpful? Yes 3
Frizington, Cumbria
Contributor
11 reviews 11 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 1 week ago

I have just returned from a holiday at the Pestana Bay and find it hard to believe the reviewers stayed at the same hotel. The bedrooms are excellent but I was underwhelmed by the location - a derelict industrial site with a mile detour to reach the main promenade since the tunnel has collapsed. The alternative was 126 steep steps... More

Was this review helpful? Yes 1
Tillsonburg, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We have just returned from a long winter stay at this wonderful hotel. ( we stayed eleven weeks.). The staff were the friendliest and most efficient we have come across, (and we have travelled extensively,) The generosity of the management was simply amazing. The location of the hotel was great with seaviews in every room. The cleaning staff do a... More

Was this review helpful? Yes 1
Tenterden, United Kingdom
2 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We have just arrived back after having a super 5 night break at this hotel and must say we find it very hard to find any faults with it! ALL THE STAFF were excellent, but our gold medal winner was Carlos Castro the young barman who was always polite and went out of his way to speak and enjoy a... More

Was this review helpful? Yes 6
fo_bay, Gerente de recepção at Pestana Bay Ocean Aparthotel, responded to this review

Dear guest, thank you very much for your feedback.Your statment is very important for all our Team. It certainly will keep us improving on doing our job even better. We would be pleased to welcome you back in a near future, until then... Best Wishes More

Contributor
20 reviews 20 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Having had a poor holiday in the north of the island Saga got me a transfer to the pestana bzy hotel,whzt a worthwhile change. This is an excellent hotel with good service friendly staff and the food was excellent.Rooms were clean and had a little kitchenette most useful.I used the beauty department and found the charges a d the treatments... More

Was this review helpful? Yes 2
fo_bay, Gerente de recepção at Pestana Bay Ocean Aparthotel, responded to this review

Dear Guest, Thank you very much for your feedback. We were pleased to welcome you at Pestana Bay and were glad that we had the opportunity to create a positive impact during your stay. Looking forward to welcome you again, Kind regards Rosa Nepocmuceno More

Bury St. Edmunds, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Me & my mum stayed here on 10th March'14 for 4 nights. The check-in process was quick & efficient. Throughout the stay we asked the reception staff numerous questions and they were always pleasant & very helpful, even booking our excursions for us. Would recommend the 'West Coast tour'. Rooms - lovely sea views. Mini kitchenette was useful, used the... More

Was this review helpful? Yes 2
fo_bay, Gerente de recepção at Pestana Bay Ocean Aparthotel, responded to this review

Dear guest, thank you for choosing our hotel to spend you holidays in Madeira. Your review deserved our best attention. It helps us, not only to improve our performance but also the facilities. Looking forward to welcome you at Pestana Bay in a near future, kind regards, Rosa Nepomuceno More

Birchington, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 5, 2014

What a beautiful, well organized hotel. The food was very good. Housekeeping was exceptional. The staff were very helpful and considerate. There was a kitchenette in our room but we were on full board so we did not use it. I was impressed with the range of utensils and dishes in the cupboards. We had a lovely balcony with excellent... More

Was this review helpful? Yes 4
fo_bay, Gerente de recepção at Pestana Bay Ocean Aparthotel, responded to this review

Dear Guest, Thank you for choosing Pestana Bay Aparthotel to spend your holidays. it is a joy for us to know that you had wonderfull holidays. we wolud be pleased to welcome you again, Kind regards, More

Birmingham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 2, 2014

The location leaves a lot to be desired since the promenade has been washed away. The hotel shuttle bus was very good otherwise you face an uphill route march to get onto the main road into Funchal. The front view of the hotel was off putting but once inside the rooms all have sea view, enhanced by the fishy curtains.... More

Was this review helpful? Yes 5
fo_bay, Gerente de recepção at Pestana Bay Ocean Aparthotel, responded to this review

Dear Guest, Thank you for having chosen the Pestana Bay Hotel for your stay in Madeira Island. Our aim is to have all our guests happy with their stay with us. We are, then, grateful that you have taken your time to post your review on Trip Advisor giving us the the possibility to improve our services. We would be... More

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Additional Information about Pestana Bay Ocean Aparthotel

Also Known As:
Pestana Bay Ocean Aparthotel Hotel Funchal
Pestana Bay Ocean Aparthotel Funchal
Pestana Bay Hotel Madeira
Pestana Bay Ocean Aparthotel Madeira/Funchal
Address: Praia Formosa, Funchal, Madeira 9000-247, Portugal
Location: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 On the Beach Hotel in Funchal
#15 Romantic Hotel in Funchal
#32 Family Hotel in Funchal
#33 Luxury Hotel in Funchal
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Pestana Bay Ocean Aparthotel 4*
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