When we stayed at the Pestano Bay Hotel we were all inclusive. We found the food to be very monotonous. The rooms were basic. The beds and pillows very hard and uncomfortable. Ours was badly ripped underneath. Entertainment very poor. All inclusive bar very poor. At the time we stayed there the tunnel was closed and we felt marooned and... more

went for new year.this hotel was very remote,the free bus to town only ran 9.30 till 11.30 am then 3 pm till 7 pm you could not use service bus as it was a walk up a dark derlict road,taxi return 20 euros,nothing to do on evening. the hotel beds hard pillows flat and hard.the hotel had a bug,not enough... more

The hotel is somewhat isolated but has a half-hourly courtesy bus into the capital,Funchal.The journey takes 15 minutes.Guests tend to be more mature couples which gives the hotel a quiet and dignified atmosphere.We visited outside school holiday times so cannot comment on what it would be like during those periods.Drinks bought in the hotel tended to be expensive but the... more

Just returned from a week at the Pestana Hotel, after reading some of the reviews we were not that impressed, but the truth is it was a fantastic holiday. The cleanliness was first class, sheets and pillow cases changed every day, room spotless. The food was execellent and plenty of it. No need to be there at the crack of... more

My wife and I spent two weeks at the Pestana Bay which we enjoyed. The meals and drinks were a bit too pricey though. The pool was cleaned regularly and has an attendant on hand. If you want a sun shade these are at an additional cost of 2 euros. The rooms were cleaned daily and most have the benefit... more

Marvelous Hotel, quite, extremely clean with fantastic gardens and the sea below our feet. Very good food and very friendly staff. Highly recommended. more

beautiful location, on edge of funchal, easily reached by free hotel group bus, or stunning walk along promenade, stayed b & b only, but breakfast excellent, amazed by the restaurant staff who worked like trojans but were always helpful and courteous, rooms comfortable, well fitted out, spotlessly clean, restaurant, cleaning and reception staff deserve the highest praise. would definitely stay... more

Very nice, clean lovely hotel with fantastic views of the Atlantic ocean. We found all the staff very helpful and the buffet breakfast was varied, met our needs and really set us up for the day. The location is a bit away from Funchal but the hotel runs a free courtesy bus to town which is great. The hotel is... more

Our hotel was changed the day before travel and after reading some reviews about the Pestana Bay we were quite worried, but when we arrived we knew that we were going to enjoy it. The hotel is very clean and staff very pleasant. The rooms were cleaned daily and left spotless, & towels were changed daily. Towels also provided for... more