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All 91 Funchal hotels

Pestana Palms Ocean Aparthotel

4.0 of 5 Hotel   |   Rua do Gorgulho 15 - 17, Funchal, Madeira 9000-107, Portugal
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94%
Ranked #20 of 91 hotels in Funchal
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
nlea2014 St Helens, United Kingdom
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218 people have reviewed this hotel

Traveler rating
    138
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53
129
5
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
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English first
St Helens, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago

I agree with all the positive comments that have already been posted by fellow holidaymakers. The let down is connection to the free wifi can be tricky initially and you can only use this in public areas. Other things: you will struggle to self-cater unless you stick with salads since there is only 1 cook pot and no utensil provided... More

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Paris, France
Top Contributor
51 reviews 51 reviews
47 hotel reviews
391 helpful votes 391 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have been visiting this hotel since 2000. In total over 10 times or so. The most wonderful asset is its location, directly at the cliffs of Funchal Bay. If you manage to get a room in the main hotel (the circular shaped building) you have seaview as if you are sailing, you hear the waves splashing on the cliffs... More

Was this review helpful? Yes 6
PestanaPalms, Gerente de relações públicas at Pestana Palms Ocean Aparthotel, responded to this review

Dear Guest, First of all, we would like to thank you for your stay at the Pestana Palms, as well as for choosing Madeira Island for your holidays. Regarding the comments published on this website, we would like to thank you for such a positive feedback about us. They were a very enjoyable surprise. We hope to welcome you in... More

Dubai, United Arab Emirates
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The hotel was very classy ,nice big rooms , fantastic sea views , nice gardens and very well located. There are steps and a ramp down to the sea and also a nice pool, The internet is good and free and the staff very obliging

Was this review helpful? Yes 1
PestanaPalms, Gerente de relações públicas at Pestana Palms Ocean Aparthotel, responded to this review

Dear Guest, Thank you very much for your recent stay with us, as well as fo taking the time in posting this review on this website. We also thank you for your positive comments about us and hope to welcome you in a near future. Best regards on behalf of all the hotel team. Yours sincerely, Rubina Campos More

Shrewsbury, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We stayed in room 209 with a private balcony overlooking the sea. Room was spacious, modern and clean with small kitchenette with just basic utensils but perfectly adequate for our needs. Bathroom had shower (lots of hot water),bath, bidet, hairdryer and nice shampoo and shower gel supplied and replenished as and when. Room cleaned daily and towels changed regularly, also... More

Was this review helpful? Yes 2
PestanaPalms, Gerente de relações públicas at Pestana Palms Ocean Aparthotel, responded to this review

Dear Guest, First of all, we would like to thank you for your stay at the Pestana Palms, as well as for choosing Madeira Island for your holidays. Regarding the comments published on this website, we were honored to receive such positive feedback and we do sincerely thank you for them. The comments about the hotel permises were also very... More

Glasgow, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 23, 2014

We stayed on the 2nd floor of the tower with a sea view on bed and breakfast basis. The room was spacious with both dining and armchairs , the kitchenette was well supplied though I bought 2 mugs for tea and there was a large bathroom. The balcony did not get any direct sun which suited me. There was a... More

Was this review helpful? Yes
PestanaPalms, Gerente de relações públicas at Pestana Palms Ocean Aparthotel, responded to this review

Dear Guest, First of all, we would like to thank you for your stay at the Pestana Palms, as well as for choosing Madeira Island for your holidays. We would like to thank you for such a positive feedback regarding our property and services hope to welcome you in a near future. Best regards on behalf of all the hotel... More

glasgow
Top Contributor
57 reviews 57 reviews
24 hotel reviews
62 helpful votes 62 helpful votes
2 of 5 stars Reviewed July 8, 2014

Sunny Madeira without any sun…..our hotel room was angled to ensure that we simply did not at any time have sun on our balcony despite the weather being brilliant….not the best of starts. Nor was the fact that a couple of bottles of wine were left on the fridge shelf….and broken since the catch could not hold them! Newspapers were... More

Was this review helpful? Yes 4
PestanaPalms, Gerente de relações públicas at Pestana Palms Ocean Aparthotel, responded to this review

Dear Guest, First of all, we would like to thank you for your stay at the Pestana Palms, as well as for choosing Madeira Island for your holidays. Regarding the comments published on this website, we do regret and apologize for the inconveniences during your stay, however we do hope to welcome you in a near future and to be... More

Contributor
18 reviews 18 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 6, 2014

Stayed at the apartments part of the complex, which was traditional and very clean. Access to a kitchenette and with Pingo Dolce across the road, breakfast was very easy and convenient to prepare. Rooms were cleaned daily and to a very good standard. Hotel staff were very friendly and helpful. You are able to book any trips from the resort,... More

Was this review helpful? Yes 6
PestanaPalms, Gerente de relações públicas at Pestana Palms Ocean Aparthotel, responded to this review

Dear Guest, First of all, we would like to thank you for your recent stay at the Pestana Palms Hotel, as well as for posting your comments on this website. It was with great joy that we have received your positive feedback about us and also about our island. Looking forward to welcoming you again in our resort, I remain... More

Salisbury, United Kingdom
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 2, 2014

Our first stay at Pestana Palms and it was wonderful, beautiful room, 2 balconies and plenty of space. Comfortable beds and lots of storage space, 2 sun loungers, table and chairs for outside as well as inside, full size fridge and everything provided to cook if required. Easy 3 minutes to the supermarket to re-stock the fridge. Great gardens and... More

Was this review helpful? Yes 5
PestanaPalms, Gerente de relações públicas at Pestana Palms Ocean Aparthotel, responded to this review

Dear Guest, First of all, we would like to thank you for your recent stay at the Pestana Palms Hotel, as well as for posting your comments on this website. It was with great joy that we have received your kind words. Looking forward to welcoming you again in our resort, I remain with my best regards on behalf of... More

London
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 30, 2014

Madeira is wonderfully beautiful and AMAZING, all the people at these Apartments are AMAZING. AMAZING reception staff, massage therapists, cleaners, bar staff, individuals who pick up your luggage. Special thank you goes out to Filipe from reception. Also the Ukrainian massage therapist.

Was this review helpful? Yes 4
PestanaPalms, Gerente de relações públicas at Pestana Palms Ocean Aparthotel, responded to this review

Dear Guest, First of all, we would like to thank you for your recent stay at the Pestana Palms Hotel, as well as for posting your comments on this website. It was with great joy that we have received your kind words. Looking forward to welcoming you again in our resort, I remain with my best regards on behalf of... More

Oxford, United Kingdom
Top Contributor
56 reviews 56 reviews
21 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed June 23, 2014

My wife and I are no strangers to the Pestana Palms resort in Madeira as we have a timeshare apartment there. However, this year we added an extra couple of days to our holiday as hotel guests and arranged the booking through Low Cost Holidays - we were certainly not disappointed.

Review collected in partnership with Low Cost Holidays

Was this review helpful? Yes 2
PestanaPalms, Gerente de relações públicas at Pestana Palms Ocean Aparthotel, responded to this review

Dear Guest, Thank you very much for your recent stay at the Palms Hotel, as well as for posting your comments on this website. We sincerely hope to welcome you again in our resort. Best regards, Rubina Campos More

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Additional Information about Pestana Palms Ocean Aparthotel

Address: Rua do Gorgulho 15 - 17, Funchal, Madeira 9000-107, Portugal
Location: Portugal > Madeira Islands > Madeira > Funchal
Price Range (Based on Average Rates): $
Hotel Class:4 star — Pestana Palms Ocean Aparthotel 4*
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Also Known As:
Pestana Palms Ocean Aparthotel Hotel Funchal
Pestana Palms Ocean Aparthotel Funchal
Pestana Palms Ocean Aparthotel Madeira/Funchal

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Amenities

Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style
#4 On the Beach Hotel in Funchal #14 Family Hotel in Funchal #19 Luxury Hotel in Funchal #24 Romantic Hotel in Funchal
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Number of rooms
76

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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