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All 91 Funchal hotels

The Cliff Bay (Porto Bay)

5.0 of 5 Hotel   |   Estrada Monumental, 147, Funchal, Madeira 9004-532, Portugal
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Ranked #2 of 91 hotels in Funchal
A recent review
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1,198 people have reviewed this hotel

Traveler rating
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    4
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122
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (380)
Date | Rating
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  • English first
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English first
Contributor
12 reviews 12 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

We have just returned from an Easter break at this hotel. We stayed in a junior suite which was perfect as we had our teenage daughter with us. We enjoyed the swimming pool, the fitness room and the spa. The breakfast was superb and food around the pool was good although we did not try any of the hotel restaurants... More

Was this review helpful? Yes 1
darmstadt
Top Contributor
128 reviews 128 reviews
58 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The Cliff Bay is a large hotel built into the sea cliff on the coast. The terraces and pools were very nice and there was ample space everywhere great for having a few days rest in the sun. The staff speaks english, some german too. In general the staff is friendly and helpful - excluding some (not all) of the... More

Was this review helpful? Yes 2
JanRingertz, General Manager at The Cliff Bay (Porto Bay), responded to this review

Dear Sir, Thank you for critical feedback regarding our hotel. I am sad that we didn’t manage to completely correspond to your expectations during your stay with us. I have taken careful note of your comments and we will use the constructive part of your review as help to further improve our services and facilities. Our staff is in general... More

Hull
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Excellent 5 star hotel! Accommodation, service, food all excellent. Large well appointed rooms with great views. Really helpful staff. The Easter decorations were a treat! There were rabbits and eggs galore! All done very tastefully. Can't wait to go back!

Was this review helpful? Yes 1
JanRingertz, General Manager at The Cliff Bay (Porto Bay), responded to this review

Thank you for your kind feedback. I am delighted to hear that you enjoyed our staff, rooms and Easter decorations. It is a nice period to visit Madeira. I look forward to welcoming you back in a near future. Yours Sincerely, Jan E. Ringertz General Manager More

Yorkshire
Top Contributor
76 reviews 76 reviews
13 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Great standard of hotel, with super facilities, friendly helpful staff. Our only disappointment was with the evening meal...we tried the buffet on the first night and was very disappointed, it was not a 5* experience. Lunch in the blue lagoon was always good, and with great service. Would definitely recommend this hotel

Was this review helpful? Yes 2
JanRingertz, General Manager at The Cliff Bay (Porto Bay), responded to this review

Thank you for your feedback. I am pleased that you enjoyed your stay, our staff and our facilities. I am sad to hear that our buffet dinner did not correspond to your expectations. The Rose Garden is our most popular restaurant for dinner. A la Carte service is available also at night in our Michelin starred Il Gallo d’Oro and... More

Surrey, UK
Top Contributor
156 reviews 156 reviews
47 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Just got back from spending a week at this fabulous hotel with my wife. This is a return visit to this hotel that we discovered some years ago - courtesy of Trip Advisor. As usual the service from the staff was excellent in all areas; something that may hotels seem to not attend to as they should (in my view).... More

Was this review helpful? Yes 2
JanRingertz, General Manager at The Cliff Bay (Porto Bay), responded to this review

Thank you for your feedback. I am delighted to hear that you enjoyed your recent stay with us. We offer a wide range of facilities and services from Michelin starred food to Spa treatments by renowned brands like Espa. The Cliff Bay is open 365 days a year so any repairs maintenance and improvement has to be made throughout the... More

Uttoxeter
Reviewer
4 reviews 4 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I agree wholeheartedly with all of the very positive comments made by reviewers of this hotel. Although full, there was never a sense of being so, the calm atmosphere and helpful nature of the staff helped with this. We were happy to have booked the superior room and felt privileged to be part of the Cliff Bay... More

Was this review helpful? Yes 11
JanRingertz, General Manager at The Cliff Bay (Porto Bay), responded to this review

Thank you for your feedback. I am delighted to hear that you agree with all the positive reviews and that you had a most enjoyable stay. Unfortunately due to the anonymity of tripadvisor I cannot trace your reservation to be able to give a most correct answer. I have sent my personal contact details to you by message so I... More

Wigan, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

First trip to Madeira travelling as a family of four. Outstanding 5 star hotel. Fantastic facilities and a superb spot overlooking the cliff surrounded by beautiful gardens. The hotel was full but felt far from it. We stayed over the Easter holidays so there were quite a few children. Generally though the guests are 50 plus. The hotel boasts an... More

Was this review helpful? Yes 5
JanRingertz, General Manager at The Cliff Bay (Porto Bay), responded to this review

Thank you for your feedback. Easter is a nice period in Madeira with more families on Easter break. I am glad that you found our facilities and services to your liking. I am glad that you felt spoiled… is that what holidays is all about...? I hope to see you and your family soon again in Madeira. With kindest regards,... More

London, United Kingdom
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 1 week ago

We were lucky enough to stay in this hotel for a week in March. From check-in to check-out the whole experience and services the hotel offered were utterly outstanding. They deserve praise. Room - we had a sea view room which was so spacious, clean, tidy and an absolute joy to stay in. The bathroom was like having our own... More

Was this review helpful? Yes 4
JanRingertz, General Manager at The Cliff Bay (Porto Bay), responded to this review

Thank you for your very generous feedback. I delighted to hear that we managed to correspond to your expectations. You mention various areas of our hotel from the rooms, food and beverage to the spa. We are very proud of our staff members and cannot wait for the pleasure to welcome you back in a near future. I hope to... More

East Sussex
Contributor
18 reviews 18 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

We went as a couple for a bit of early season sunshine. Never been to Madeira before. Hotel just picked off the internet. Had many good reviews. Great spot lovely views. All the staff especially good, attentive, easy going and pleasant. We had a minor issue with the room which was dealt with reasonably quickly. Nothing major that should put... More

Was this review helpful? Yes 9
JanRingertz, General Manager at The Cliff Bay (Porto Bay), responded to this review

Thank you for your feedback. I glad that we managed to correspond to your expectations. The sea view rooms are with beautiful view over the Atlantic Ocean. We offer a wide array of services and facilities and I am pleased that you enjoyed Il Gallo d’Oro and our Bistro. I hope to see you soon again in Madeira. With kindest... More

Rijswijk, Zuid-Holland, Netherlands
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Great service, great location, lovely room, lovely view, lovely breakfast. The hotel is very quiet and guests are mostly friendly 50+. We and our children, age 7 and 10, have a wonderful and relaxing holiday.

Was this review helpful? Yes 5
JanRingertz, General Manager at The Cliff Bay (Porto Bay), responded to this review

Thank you for your feedback. I am pleased that you and your family enjoyed your holidays in Madeira. I hope that we will be able to welcome you back in a near future. With kindest regards, Jan E. Ringertz General Manager More

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Additional Information about The Cliff Bay (Porto Bay)

Also Known As:
The Cliff Bay - Porto Bay Hotel Funchal
The Cliff Bay - Porto Bay Hotel
The Cliff Bay
Cliff Bay Porto Funchal
Cliff Bay Hotel Funchal
Cliff Bay Hotel Madeira
Cliff Bay
The Cliff Bay (Porto Bay) Madeira/Funchal
Address: Estrada Monumental, 147, Funchal, Madeira 9004-532, Portugal
Phone Number:
Location: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Funchal
#2 Luxury Hotel in Funchal
#3 Family Hotel in Funchal
#9 Business Hotel in Funchal
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Cliff Bay (Porto Bay) 5*
Official Description (provided by the hotel):
The Atlantic Ocean stretches as far as the eye can see at the foot of The Cliff Bay which is perched on the top of a natural promontory. The hotel is surrounded by gardens with innumerable secluded corners and centenary palm trees extending to the very edge of the cliff face. The panorama is completed by a magnificent view over the bay of Funchal to the left of the hotel.The most influential restaurant guide in the world, the Michelin Guide, has awarded a star to Il Gallo d'Oro, The Cliff Bay's gourmet restaurant run by Chef Benoît Sinthon. This is Madeira's first and only star ... more   less 
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