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Madeira Regency Palace

Estrada Monumental 275, Funchal, Madeira 9000-250, Portugal
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Madeira Regency Palace
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Madeira Regency Palace
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571 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Madeira Regency Palace
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Cheltenham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 29, 2010

Beware the publicity that says "the majority of the rooms have a sea view". There are many rooms with only a side view - some overlooking dustbins, others looking onto a road and other buildings. Our room was almost a basement room, with only a view of the road sloping down and cars parked right outside. This meant the balcony... More 

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Folkestone
Contributor
12 reviews 12 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 26, 2010

Hotel is now a little tired, in need of a refurb. Nice large rooms. Very clean linen and attention in restaurant.

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Shrewsbury, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 11, 2010

We had great expectations of this Hotel. Firstly poor choice of eateries in the hotel. Very Hard beds - worse ever! Ants in bathroom. Wind caused metal bathroom ceiling panels to lift and clang.Bathroom and kitchen taps very clumsy and awkward to operate.Pleasant personnel.Isolated position, curtesty bus a saviour.Not much going on in the way of entertainment.Decor outdated certainly not... More 

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Ipswich, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 10, 2010

Open for business in 1999, this hotel is more than ready for a refurbishment - especially in so far as the guest rooms are concerned. The bathroom was particularly past its sell by date! That being said, the staff here make you feel really at home, the service is excellent. We had full board and found very few items on... More 

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Wien
Contributor
16 reviews 16 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 7, 2010

Ein schönes Hotel mit tollen Angestellten. Jederzeit zu empfehlen. Kritiken könne von mir nicht bestätigt werden. Sehr gutes Frühstück, Restaurant, Bar und Poolrestaurant sehr gut.

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SalesTeamMRP, Director of Sales at Madeira Regency Palace, responded to this review
Google Translation

Sehr geeherter Gast, Wir bedanken uns für Ihr Nettes Komentar. Wir hoffen wir sehen Sie wieder in Regency Palace hotel.... More 

Wales
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 29, 2010

Overall, Hotel was good value.Went B&B which was a good decision.Staff tried very hard and succeeded.Excellent free shuttle bus service makes up for slightly remote location from town centre and saved on taxis etc.To eat in-house was expensive. Good breakfast choice, well presented . Bedrooms were a little tired - lighting levels in bathroom not good for my wife to... More 

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London, United Kingdom
1 review
5 of 5 stars Reviewed September 15, 2010

we really enjoyed our stay, 5 star means 5 star here, food is very good recommend the pool evening meal, good value runs to 4 course for 32 euros. overall it is a very relaxing place to stay

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SalesTeamMRP, Director of Sales at Madeira Regency Palace, responded to this review

Dear guest, We herewith would like to thank you for your positive review. It is with the aim of fulfilling all our guests expactations that we work everyday and this type of review are thye compensation. We hope to see you again in the near future Best regards More 

2 reviews
4 of 5 stars Reviewed September 13, 2010

Only the location is not the best (far away from the airport and even from the city centre), but all the other characteristics are far more important in the overall appreciation.

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SalesTeamMRP, Director of Sales at Madeira Regency Palace, responded to this review

Dear guest, We herewith would like to thank you for your review. In fact, the hotel is not in the city centre, it is 3 km away form city centre, but it is located in a nice spot of the turistic area. It has everything in the surroundings (Pharmacy, Shopping Centre, Bank, Restaurants, Promenade, Beach, very good accessibilities to highway).... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed September 7, 2010

Enjoyed our 6 day stay in the suite on floor 11 with lovely view from balcony and an excellent kitchen area. Loved the decor. Breakfast selection was very good , but disappointing in a 5* not to have a 'Chef Station' providing freshly cooked omelettes . Bar and pool bar prices were dearer than other good 5* hotels on the... More 

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SalesTeamMRP, Director of Sales at Madeira Regency Palace, responded to this review

Dear guest, We thank you for your positive review on our hotel. Our rooms are in fact very stylish and the view from the 11th floor suites is stunning. We will analise your suggestions as our aim is to improve our quality and service to fulfil our guests' expectations Hope to see you again in the near future More 

London, United Kingdom
1 review
4 of 5 stars Reviewed September 6, 2010

Use complementary bus into Funchal. No kettle in room, therefore a travel kettle is essential for tea and coffee drinkers. Take your own shower gel as there is not enough provided (2 sachets for 2 of us) and they did not replenish it. No iron in room

Was this review helpful? Yes
SalesTeamMRP, Director of Sales at Madeira Regency Palace, responded to this review

Dear guest, We would like to thank you for your review. The shuttle buswe provide is indeed an added value for all guests who wish to explore the city centre. It is policy of the hotel to replace the gel in the bathroom, therefore we are sorry that in your room it wasn't replaced. We do not have in fact... More 

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