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Belmond Reid's Palace

Travelers' Choice award winner
5.0 of 5
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Estrada Monumental 139, Funchal, Madeira 9000-098, Portugal
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Belmond Reid's Palace
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Ranked #3 of 89 Hotels in Funchal
A recent review
5 of 5 stars Reviewed July 23, 2009
ChristineGrisel Normandy, France
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Belmond Reid's Palace
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Normandy, France
Senior Contributor
40 reviews 40 reviews
31 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed July 23, 2009

This is the first time I've been to Reid's, arrived on Sunday & going back in 2 week's time. I'm very surprised to have read the review of the American lady "The worst European hotel experience ever". I can only hand out hearty compliments for everything here, the quality of everything, the food, the hotel, the cleanliness, the wonderful staff... More 

Was this review helpful? Yes 2
New Jersey
1 review
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed July 17, 2009

Perhaps in the 1940s, this was the place to stay at; however, now it is a run-down dump that seriously needs to be gutted out and redone. During my family's 5 days stay at the Reid's, we were forced to switch rooms two different times totaling for a stay in 3 rooms while there on my summer visit. The first... More 

Was this review helpful? Yes 24
ExperienceManager, Management at Belmond Reid's Palace, responded to this review

We have the greatest respect for our guests and we value all their feedback.  We do appreciate your comments however we would like to have the opportunity to present our side of your experience with us.      We would like to point out the following with regards to your comments.   - Regarding your room move, you requested to... More 

san francisco, ca
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 22, 2009

Reid's Palace is a sophisicated high-end hotel experience, with very attentive and caring service, magnificant ocean views, top restaurants and a beautiful pool area and other sports amenities. It is a very relaxing venue. It's French and Italian restaurants are world class. The rooms are well-appointed, convenient, and very roomy. In our many travels in and around the Iberian Peninsula,... More 

Was this review helpful? Yes 1
Cheshire
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 10, 2009

On top of the cliff overlooking the bay and the town of funchal with 10acres of gardens superbly maintained gardens. The staff are well trained and give the most proffessional service in an informal yet efficient way. My wife was ill for two days and we simply enjoyed the experience that "staying at Reid's" can provide. Unqualified recomenation.

Was this review helpful? Yes 1
London
2 reviews
5 of 5 stars Reviewed June 9, 2009

We stayed at Reid's for seven nights and found it utterly wonderful. On arrival, we had received an upgrade to a room with french doors that opened onto the idyllic gardens. The room was on the small side but perfectly formed. There was no need to spend much time there, anyway - I have never been in a hotel with... More 

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london
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed June 2, 2009

Perched on a cliff top looking across to the port of Funchal this pink Palace of a hotel offers everything a great hotel should be expected to provide - great views, a beautiful and well tended garden, two excellent swimming pools, access to the sea, plenty of space for sunbathers, good service, a high standard of cleanliness, and one of... More 

Was this review helpful? Yes 1
Felixstowe Uk
Senior Contributor
34 reviews 34 reviews
28 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 27, 2009

This world famous hotel is without doubt an absolute gem in the beautiful setting of Madeira, with some outstanding views of the amphitheatre of Funchal and its deep water harbour. The levels of friendly and professional service provided by all staff were again first class and needless to say fully met and on occasions exceeded our expectations. The quality and... More 

Was this review helpful? Yes 1
England
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 20, 2009

The service starts the moment you get out of the taxi, Porters pick up your bags take you to reception to check in. We checked in two hours early without any fuss. When the paper work was done the receptionist (who's name I wish I could remember) gave us a guided tour of the Hotel & made us aware of... More 

Was this review helpful? Yes 1
London
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 16, 2009

Reid's Palace has to be one of the finest hotel experiences. The location and setting are unique - with clifftop views over the sea - and the food and service are superb. There is plenty to do - from the great pool, spa and tennis courts to the evening snooker matches to the nearby golf - or for those days... More 

Was this review helpful? Yes 1
Somerset
Contributor
16 reviews 16 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 13, 2009

After spending our honeymoon in Maderia, we always said we would return for our 25th. Choosing Reid's Palace for this occasion exceeded all of our expectations, the service was impecable, the food was first class and overall the presentation of the hotel and gardens was exceptional. The extras which we were given (upgrade of room, wine, flowers and champagne, etc)... More 

Was this review helpful? Yes 1
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