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Belmond Reid's Palace

Travelers' Choice award winner
5.0 of 5
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Estrada Monumental 139, Funchal, Madeira 9000-098, Portugal
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Belmond Reid's Palace
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Ranked #3 of 89 Hotels in Funchal
A recent review
5 of 5 stars reviewed today
Gilesuk1
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714 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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2 reviews
5 of 5 stars Reviewed today NEW

Looking for a hotel just to sleep at while in Funchal, Reids is not for you. The hotel is steeped in history, where the attention is in the detail, and there is plenty of that. It may have the appearance of Disney's Tower of Terror from outside, and painted in Boca Pink, but inside everything is about the Customer and... More 

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Seaford, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed today NEW

This is the second time we have been to Madeira and our second visit to Reid's for afternoon tea. It really is a must if you are going there. The view over the bay from the raised terrace is beautiful. The service is excellent. The tea is exquisite with lovely sandwiches, cakes and to quote my brother in law the... More 

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Crawley, United Kingdom
Top Contributor
102 reviews 102 reviews
13 hotel reviews
116 helpful votes 116 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We had the famous tea at Reid's on a rainy afternoon. We were, thankfully, able to sit inside. Until we had some sustenance inside us it was a bit cold as staff went on to the terrace and back again. We twice asked for the door to be closed. The tea was very good. Excellent choice of tea varieties -... More 

Was this review helpful? Yes 1
Cambridge, England, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

From the moment you arrive, the service you receive is friendly, attentive, without being overbearing, and perfect. The wonderful staff elevate this beautiful place to a wonderful holiday spot. The views are magnificent and the gardens, pool area and sea water pool are a joy. The rooms are extremely comfortable and luxurious. The food is excellent and afternoon tea was... More 

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A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

The whole experience was fantastic the hotel has a feel of history and class, this stay was for our 25th wedding anniversary and our first return to Madeira since our honeymoon which was also in Madeira. I would especially like to thank the staff for their assistance and helpfulness and of particular note were the breakfast staff who made us... More 

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Was this review helpful? Yes 2
Indianapolis, Indiana
Top Contributor
98 reviews 98 reviews
11 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 1 week ago

Although most day-trippers have tea, our group had lunch and it was noteworthy. the atmosphere is beyond decadent extending to perfectly elegant. The buffet had a wonderful selection of salads and seafoods. The view from the terrace is spectacular and the non-intrusive service was excellent. The staff anticipates your needs without hovering which is a highly trained level.

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Portsmouth, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

When travelling to a world famous hotel there is always an element of doubt that it may not be as wonderful as expected. Reids surpassed our highest expectations. We arrived in need of some serious R & R and left having been enveloped in comfort, service and style that wa simply exceptional.

Was this review helpful? Yes 2
Cheltenham, United Kingdom
Top Contributor
58 reviews 58 reviews
10 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Yes, all those and more would be how to describe an afternoon tea at Reid's. Even if you baulk at the cost of staying at the hotel, the afternoon tea experience is a thoroughly worthwhile experience. The terrace. The views. The service. The choice of tea. The sandwiches, cakes and scones. The stroll around the hotel and gardens. What a... More 

Was this review helpful? Yes 1
CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this review

Dear Valuable Customer, Thank you very much for choosing our afternoon tea, and for sharing your feedback. We have all been flattered by your kind words. It is indeed a great pleasure to receive these words of vote, which without any doubt are the spring that pushes us all to do our utmost to please our valuable customers. We all... More 

uk
Contributor
14 reviews 14 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had a Champagne Afternoon Tea (add £18 a glass for the champagne) at Reids and felt like royalty sitting on the terrace being attended to by lovely waiters in uniform. The food was tasty and the staff were lovely taking photographs for us and chatting, offering extra sandwiches etc if required - they wern't, we were full and relaxed with... More 

Was this review helpful? Yes 1
CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this review

Dear Valued Customer, Thank you very much for choosing our afternoon tea, and for your nice words. We have been thoroughly enchanted by your lovely comments, it is through these kind of feedback that we continue to find the passion and motivation to walk every day the extra mile and try to deliver unforgettable experience to our valued customers. We... More 

GUILDFORD
Top Contributor
51 reviews 51 reviews
20 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It was our second trip ( but my mother's first) to Reids and once again it did not disappoint....Everything from the personal greeting from the mnager, to the tour of the hotel by the receptionist, to the uncanny way the staff all seem to know who you are, to the beautiful, individualy styled rooms, to the stunning gardens, to the... More 

Was this review helpful? Yes 3
CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this review

Dear Valuable Guest, Thank you very much for choosing the Belmond Reid's Palace for your stay, and for sharing your great experience with all readers. It is a true pleasure to read that you have enjoyed your stay with us and that our team has created memorable experiences that you have taken back home. On behalf of all team I... More 

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