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Belmond Reid's Palace

Travelers' Choice award winner
5.0 of 5
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Estrada Monumental 139, Funchal, Madeira 9000-098, Portugal
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Belmond Reid's Palace
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1 room 1 guest
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Ranked #5 of 88 Hotels in Funchal
A recent review
5 of 5 stars reviewed yesterday
Doreen W Surbiton, United Kingdom
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Surbiton, United Kingdom
Level Contributor
11 reviews
5 of 5 stars Reviewed yesterday NEW

Had a very enjoyable buffet lunch at the pool restaurant. So many staff, so welcoming and such good value. The food was excellent in a lovely setting. Fascinating being able to see this establishment without staying. Will go again if back in Madeira. The afternoon tea looked wonderful too. Last time we ate at the Italian restaurant which was so... More 

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Darlington, United Kingdom
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3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Firstly enjoyed a tour around the hotels botanical gardens followed by afternoon tea on the tea terrace. A real treat and worth taking the opportunity to see and hear about the history of the hotel. It's a journey back in time. The staff are very formal to fit the bills. Something special to remember.

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Mansfield, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Had lunch here. The flood, service and views were sublime. Had read glowing reviews and these were certainly not over stated. Nothing was too much trouble and there is a feeling of opulence about the whole place situate in the lido area the restaurant looks over the ocean. It is also only approximately 20 minutes away on foot so easy... More 

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manchester,ma
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband and I spent a fabulous week on the island of Madeira and stated at the Reid Palace...a property we have always wish to visit. No disappointment....from the moment we were greeted at the door...to the Front Desk Girl, Ana Christina....her friendliness, and "passion" for her property and position was evident. We adored ALL...our room, all the amenities...pool, setting,... More 

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CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this review

Dear Guest, Thank you very much for choosing the Belmond Reid's Palace for your stay, and for sharing your great experience with all readers. It is a true pleasure to read that you have enjoyed your stay with us and that our team has created memorable experiences that you have taken back home. On behalf of all team I pass... More 

Skipton
Level Contributor
96 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We returned to Reid's for our 6th visit in August to celebrate our 39th wedding anniversary. We requested a particular room and this was granted. On our anniversary day we ordered breakfast in our room. The standard was the same high quality as in the breakfast room. We had a spa treatment again this was superb. Our day was completed... More 

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CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this review

Dear Guest, Thank you very much for choosing once again the Belmond Reid's Palace for your stay, and for sharing your great experience with all readers. It is a true pleasure to read that you have enjoyed your stay with us and that our team has created memorable experiences that you have taken back home. On behalf of all team... More 

Leamington Spa, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Visited for dinner whilst on holiday. It is no longer necessary to wear a jacket unless dining at their Italian restaurant. We were greeted pleasantly and, as we had not previously visited we were guided to the William Restaurant and given a potted background to the various rooms. The food was delicious and beautifully presented. The staff were most helpful... More 

Was this review helpful? Yes 1
CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this review

Dear Valued Customer, Thank you very much for taking the time for writing your feedback. We do thank you for having chosen our restaurant, and we are glad to understand that we have been able to meet your expectations. Receiving comments like yours is the right payback for what we do, and motivates us to do our utmost to satisfy... More 

Cardiff, United Kingdom
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Went to what Belmond Reids call `The white evening`. Not sure if its just once a year they do it but if you ever get the chance you must go. The evening was superb, fine wines, wonderful hot and cold buffet and mouthwatering sweets, and entertainment throughout the evening. it was done with such decorum and panache, they made everyone... More 

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CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this review

Dear Valued Client, Thank you very much for visiting us, and for writing your feedback about your party dinner with us. We are glad to hear that you had a memorable experience at Belmond Reid’s Palace. Indeed delivering experiences is our core business, and is from comments like yours that we find the motivation to work harder in order to... More 

London, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The hotel and surroundings are magnificent, the room was impeccable, the pool fantastic, the seaside breathtaking, the spa a true relaxing experience. But certain things that are making it no more than a 4-star resort. Breakfast is standard, a la carte cooking is inconsistent day by day. Housekeeping forgets turndown service. The concierge does not know how to book a... More 

Was this review helpful? Yes 3
CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this review

Dear Valued Customer, Thank you very much for taking the time for sharing your comments about your stay with us. Our valuable guests feedback, are taken into our highest consideration, as they are the thermometer of our performance. All your kind comments have been discussed with the deemed stakeholders, so that the needed corrective actions will be taken in order... More 

Greater Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This was our first trip to Madeira and to Reid's Palace and we are in love! My husband an I enjoyed a 10 day stay at Reid's where our every need was met. Service, views, food and facilities were all excellent. I was unfortunately ill for a few days and needed a doctor; the hotel staff couldn't have been more... More 

Was this review helpful? Yes 1
CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this review

Dear Valued Guest, Thank you so much for having chosen Belmond Reid's Palace for your first visit to Madeira and for sharing your experience. We are flattered by your comments. These type of feedback is indeed the fuel that make us step up and walk the extra mile meet our customers' expectations. We hope to have the pleasure to welcoming... More 

Lancashire
Level Contributor
56 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just arrived back from a week at this hotel and I can honestly say it is the best place we have ever stayed. From the moment we arrived to the moment we left. The staff were exceptional, the food was superb and the hotel itself was spot on. Great pool areas, tennis courts, spa, gym and evening entertainment.... More 

Was this review helpful? Yes 2
CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this review

Dear Valued Client, Thank you very much for visiting us, and for writing your feedback about your stay at Belmond Reid's Palace. I have been flattered by your words, these are the payback for our efforts and for the passion we put in what we do. Comments like yours make us walk the extra mile, and do our utmost to... More 

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