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All 91 Funchal hotels

Belmond Reid's Palace

5.0 of 5 Resort   |   Estrada Monumental 139, Funchal, Madeira 9000-098, Portugal
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Ranked #5 of 91 Hotels in Funchal
A recent review
5 of 5 stars reviewed yesterday
tvr_nelly Surrey, UK
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594 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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English first
Surrey, UK
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

On arrival it put me in mind of the finest hotels in Monaco. It has an old world charm from the vintage Rolls outside to the spotless antique décor. The service was attentive but never intrusive, and sitting on the terrace with afternoon tea was one of the highlights of our holiday. Certainly worth a visit if you're in Funchal.

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Narberth, United Kingdom
Contributor
17 reviews 17 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed yesterday NEW

We recently travelled to Funchai for a holiday and as recommended we duly booked for afternoon tea. Firstly the experience of booking can only be described as pretentious condescending and old fashioned - we were given a dress code which was just common sense and good manners! We attended the tea at 4.30 as arranged - we were advised at... More

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Madrid, España
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

If you want to rest from stressful life this is the right place to do it. The amazing landscape of this palace is the perfect place to be with your family. The kids have an excellent kids club, and if you like ti swim apart from the sea you have three pools to choose, one is filled directly with fresh... More

Was this review helpful? Yes 1
ExperienceManager, General Manager at Belmond Reid's Palace, responded to this review

Dear Valued Customer, Thank you very much for your nice words. We have been thoroughly enchanted by your lovely comments, it is through these kind of feedback that we continue to find the passion and motivation to walk every day the extra mile and try to deliver unforgettable experience to our valued customers. We hope to have the pleasure to... More

Funchal
1 review
5 of 5 stars Reviewed 1 week ago

I have never taken the time to review a hotel before but I felt like Reid's Palace exceptional accomodation and service deserved a word of praise. Truly spectacular experience with no real complaints.

Review collected in partnership with this hotel

Was this review helpful? Yes
ExperienceManager, General Manager at Belmond Reid's Palace, responded to this review

Dear Valued Client, Thank you very much for sharing your review and for you nice words of vote, is indeed a pleasure to read that you had a delightful experience with us. On behalf of all Belmond Reid's Team I thank you very much for having stayed with us, and we all hope to have the pleasure to welcoming you... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Enjoyed a 7 night break with my wife, pregnant daughter and son in law and 2 year old grandson. Excellent service throughout the stay by welcoming staff. Lives up to its 5 star status. Afternoon tea a delight, as was the Ristorante Villa Cipriani attached to the hotel.

Was this review helpful? Yes 1
ExperienceManager, General Manager at Belmond Reid's Palace, responded to this review

Dear Valued Client, Thank you very much for choosing the Belmond Reid's Palace. I would like to thank you very much for taking the time for writing your review, and above all I would like to thank you, also on behalf of all our team, for the words of vote you reserved to us. These type of comments are indeed... More

London, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Red's Palace has been welcoming my family since the the first aircraft landed in madeira. The kids club was great and so was the food + the room. (ours lead onto the gardens). i can say that this hotel and the rest of madeira is a very relaxing place where if you have a very hard busy life where nothing... More

Was this review helpful? Yes 2
ExperienceManager, General Manager at Belmond Reid's Palace, responded to this review

Dear Valued Client, Thank you for choosing the Belmond Reid's Palace. We are glad to understand that you had a delightful experience with us, and we would like to take the opportunity to thank you very much your preference and for the nice words you reserved to us. We hope t have the pleasure to welcoming you back to the... More

west Midlands
Contributor
18 reviews 18 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What an experience, this is a "must do" when visiting Funchal. the setting out on the terrace is superb, try to get a table on the outside for a wonderful sea view. The choice of teas and the selection of sandwiches and cakes are very good with refills available when requested. The staff are a credit to the hotel, a... More

Was this review helpful? Yes 2
ExperienceManager, General Manager at Belmond Reid's Palace, responded to this review

Dear Valued Customer, Thank you very much for choosing the Belmond Reid's Palace for your High Afternoon Tea. With much of our pleasure we understand that you had a delightful experience with us, indeed receiving comments like yours is the right payback for all the efforts we make when it come to meet our clients wishes. We would like to... More

deepest devon
Top Contributor
77 reviews 77 reviews
35 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our second holiday at Reid's and it feels as if nothing has changed. The place has a certain aura. As you pass through the gates, bustling Funchal falls away and Reid's Palace takes over. Willing staff appear to collect your cases and welcome you. The building is iconic but I think that it is the staff who make it what... More

Was this review helpful? Yes 1
ExperienceManager, General Manager at Belmond Reid's Palace, responded to this review

Dear valuable Client, Thanks for having chosen the Belmond Reid's Palace once again. Indeed a great pleasure to understand that you had a delightful time with us, and it is even a greater one to read that you would like to visit us again. On behalf of all the Belmond Reid's Palace team, I would like to pass you all... More

New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

From the moment I arrived I felt welcome and cared for. The staff is solicitous without being overly present. As a New Yorker, I lament the fact that there are very few if any at all of this type of lodging and staff with this type of training. The location with the cliff-side sunbathing is spectacular. The head concierge whose... More

Was this review helpful? Yes 2
ExperienceManager, General Manager at Belmond Reid's Palace, responded to this review

Dear Valuable Customer, Thanks a lot for sharing your feedback. We are glad to hear that you enjoyed your experience at the Belmond Reid's Palace. Indeed delivering experiences is our core business, and is from comments like yours that we find the motivation to work harder in order to exceed our valued customers’ expectations. Once again, thank you very much... More

Dundee, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

A truly special week at Reids... A beautiful and relaxing place to stay- friendly and attentive service; attention to detail in every way. The restaurants and afternoon tea on the terrace are a must! A place to return to-

Was this review helpful? Yes 2
ExperienceManager, General Manager at Belmond Reid's Palace, responded to this review

Dear Valuable Customer, Thank you very much for taking the time for sharing your feedback about your experience at the Belmond Reid's Palace. We have all been flattered by your kind words. Is indeed a great pleasure to receive these words of vote, and without any doubt they are the spring that pushes us all to do our utmost to... More

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Additional Information about Belmond Reid's Palace

Address: Estrada Monumental 139, Funchal, Madeira 9000-098, Portugal
Phone Number:
Location: Portugal > Madeira Islands > Madeira > Funchal
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Belmond Reid's Palace 5*
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Also Known As:
Reid`s Palace By Orient-Express Hotel Funchal
Reids Palace Funchal
Reids Palace Hotel Funchal
Belmond Reid's Palace Madeira/Funchal

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