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Belmond Reid's Palace

Travelers' Choice award winner
5.0 of 5
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Estrada Monumental 139, Funchal, Madeira 9000-098, Portugal
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Belmond Reid's Palace
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Ranked #5 of 88 Hotels in Funchal
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5 of 5 stars reviewed 2 days ago
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803 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (161)
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Newport Beach, California
1 review
5 of 5 stars Reviewed 2 days ago NEW

This was our second trip back to Reid's and the lovely Island of Madeira. We were here several years ago for the stunning Christmas lights and we vowed to come back for a summer trip. We loved it here so much we brought three other couples with us this trip who are all well traveled and not a single complaint.... More 

Was this review helpful? Yes
CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this review

Dear Valued Customer, Thank you very much for having chosen our hotel, and for your nice words. We have been thoroughly enchanted by your lovely comments, it is through these kind of feedback that we continue to find the passion and motivation to walk every day the extra mile and try to deliver unforgettable experience to our valued customers. We... More 

Doncaster, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have just returned from a lovely short break at Reids. Fabulous service with great amenities. We had a suite with plenty of space. Spa was excellent. We dined at Ciprianis the first night but then explored a bit more - plenty of restaurants in the locale. Used the hotels mini bus service into Funchal and came back on a... More 

Was this review helpful? Yes
CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this review

Dear Valuable Customer, Thank you very much for choosing our hotel and for sharing your feedback. We have all been flattered by your kind words. It is indeed a great pleasure to receive these words of vote, which without any doubt are the spring that pushes us all to do our utmost to please our valuable customers. We all hope... More 

Wokingham, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This beautiful hotel with stunning views over the bay of Funchal, has old world charm with first class service and all mod cons and thoroughly deserves its 5 star status. Our room had two balconies overlooking two views of the sea, absolutely fabulous! We tried to visit this hotel on our honeymoon in 1990 but it was closed for refurbishment,... More 

Was this review helpful? Yes
CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this review

Dear Guest, Thank you very much for choosing the Belmond Reid's Palace for your stay, and for sharing your great experience with all readers. It is a true pleasure to read that you have enjoyed your stay with us and that our team has created memorable experiences that you have taken back home. On behalf of all team I pass... More 

kent
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed at Reids for one week in July to celebrate our 30th Wedding Anniversary. We had a cosy room overlooking the gardens and the hotel kindly gave us a bottle of champagne and flowers for our anniversary - it was so lovely and thoughtful. The breakfast and lunch was excellent and the service was superb. A big thank you... More 

Was this review helpful? Yes 1
CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this review

Dear Valuable Customer, Thanks a lot for choosing our hotel for your holidays, and for sharing your feedback. We are glad to hear that you enjoyed your stay with us, that you described it as a wonderful experience. Indeed delivering experiences is our core business, and is from comments like yours that we find the motivation to work harder in... More 

Funchal
5 of 5 stars Reviewed 1 week ago

Superlative service and facilities for a seven night stay - we will be staying again as soon as possible! We had two adjoining Superior Sea View Rooms with balconies and air conditioning which were exactly as described.

Review collected in partnership with this hotel

Was this review helpful? Yes
CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this review

Dear Valued Guest, Thank you so much for taking the time to share your review. I am pleased to read that you enjoyed your stay with us, and I would like to take this opportunity to pass all our appreciation for having chosen our hotel. We all hope to have the pleasure to welcoming you back soon to the Belmond... More 

Inverness, United Kingdom
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a fabulous hotel, the staff and everything that goes on is of the highest standard. This is undoubtably a 5 star hotel of the highest standing. Our room ( superior ) was superb and the attention from our room lady was fantastic. We enjoyed all the restaurants and also a drinks on the great terrace enjoying the views.... More 

Was this review helpful? Yes 1
CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this review

Dear Guest, Thank you very much for choosing the Belmond Reid's Palace for your stay, and for sharing your great experience with all readers. It is a true pleasure to read that you have enjoyed your stay with us and that our team has created memorable experiences that you have taken back home. On behalf of all team I pass... More 

Brasschaat, Antwerpen, Belgium
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

We have stayed at Reids for 10 days so had the time to benefit from everything that the hotel has to offer. Location=fabulous, room=great (Deluxe Room), breakfast=bit dissapointing, Afternoon-Tea=fantastic, swimming pool=great, personnel=very friendly, restaurant=no value for price, poolbar=should be some music during the day. We felt that the hotel targets an older audience which at some point will become an... More 

Was this review helpful? Yes 1
CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this review

Dear Valued Guest, WeI sincerely thank you, for choosing our hotel and for your constructive feedback. We are pleased to know that you had a nice time with us. We value all comments as they encourage us to keep working every day to improve our service and continue to deliver memorable experience to all our clients. We hope to welcome... More 

Rome, Italy
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a graceful old Lady, where staying is really a pleasure. The service is flawless, warm, attentive, yet discreet. Rooms are not big, but they have all you need and done with very good taste. The food throughout the property is very good - especially at the Italian restaurant - dining there on the terrace is truly delightful. The... More 

Was this review helpful? Yes 2
CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this review

Dear Valuable Customer, Thank you very much for choosing our hotel and for sharing your feedback. We have all been flattered by your kind words. It is indeed a great pleasure to receive these words of vote, which without any doubt are the spring that pushes us all to do our utmost to please our valuable customers. We all hope... More 

Hertfordshire
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for a week at Belmond Reid's and had one of the most relaxing weeks ever. The staff were very attentive, nothing was too much bother; the food in Cipirani's and the Williams restaurant was excellent. The island is worth a tour as the scenery and mountain roads are worth a trip. Make sure you do the toboggan trip,... More 

Was this review helpful? Yes 2
CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this review

Dear Guest, Thank you very much for choosing the Belmond Reid's Palace for your stay, and for sharing your great experience with all readers. It is a true pleasure to read that you have enjoyed your stay with us and that our team has created memorable experiences that you have taken back home. On behalf of all team I pass... More 

Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is amazing set off a cliff facing the Atlantic Ocean. Sure it has been famous as you see pictures of present and past historical figures staying at the hotel. But the hotel is now showing signs of being dated (although it is one of the best in Portugal). The staff are very friendly but many of them are... More 

Was this review helpful? Yes
CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this review

Dear Valued Guest, Thank you so much for taking the time to share your review, and for your constructive comments. I am pleased to read that you enjoyed your stay with us, and I would like to take this opportunity to pass all our appreciation for having chosen our hotel. We all hope to have the pleasure to welcoming you... More 

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