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All 91 Funchal hotels

Belmond Reid's Palace

5.0 of 5 Resort   |   Estrada Monumental 139, Funchal, Madeira 9000-098, Portugal
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Ranked #6 of 91 hotels in Funchal
A recent review
4 of 5 stars reviewed 2 days ago
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585 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
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Northumberland
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

A visit to Reid's for afternoon tea appears to be part of many peoples "to do" list when going to Madeira. I can see why. It is a lovely, memorable experience if you can afford it. The setting is wonderful and the staff excellent. "Refills" of the various plates and teas are readily available and the whole experience is rather... More

Was this review helpful? Yes
ExperienceManager, General Manager at Belmond Reid's Palace, responded to this review

Dear Valuable Client, Thanks you for choosing the Belmond Reid's Palace for your High Afternoon Tea. We are pleased to understand that you had a delightful experience with us and I would like to pass all our gratitude and appreciation for your preference and for the nice words of vote you reserved to us. We hope to have the pleasure... More

deepest devon
Top Contributor
72 reviews 72 reviews
31 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Our second holiday at Reid's and it feels as if nothing has changed. The place has a certain aura. As you pass through the gates, bustling Funchal falls away and Reid's Palace takes over. Willing staff appear to collect your cases and welcome you. The building is iconic but I think that it is the staff who make it what... More

Was this review helpful? Yes
ExperienceManager, General Manager at Belmond Reid's Palace, responded to this review

Dear valuable Client, Thanks for having chosen the Belmond Reid's Palace once again. Indeed a great pleasure to understand that you had a delightful time with us, and it is even a greater one to read that you would like to visit us again. On behalf of all the Belmond Reid's Palace team, I would like to pass you all... More

New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

From the moment I arrived I felt welcome and cared for. The staff is solicitous without being overly present. As a New Yorker, I lament the fact that there are very few if any at all of this type of lodging and staff with this type of training. The location with the cliff-side sunbathing is spectacular. The head concierge whose... More

Was this review helpful? Yes 1
ExperienceManager, General Manager at Belmond Reid's Palace, responded to this review

Dear Valuable Customer, Thanks a lot for sharing your feedback. We are glad to hear that you enjoyed your experience at the Belmond Reid's Palace. Indeed delivering experiences is our core business, and is from comments like yours that we find the motivation to work harder in order to exceed our valued customers’ expectations. Once again, thank you very much... More

Dundee, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

A truly special week at Reids... A beautiful and relaxing place to stay- friendly and attentive service; attention to detail in every way. The restaurants and afternoon tea on the terrace are a must! A place to return to-

Was this review helpful? Yes 2
ExperienceManager, General Manager at Belmond Reid's Palace, responded to this review

Dear Valuable Customer, Thank you very much for taking the time for sharing your feedback about your experience at the Belmond Reid's Palace. We have all been flattered by your kind words. Is indeed a great pleasure to receive these words of vote, and without any doubt they are the spring that pushes us all to do our utmost to... More

Haynes
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Reid's Palace is excellent. Beautiful grounds, friendly and helpful staff, great food - you should just see the breakfasts - and fine views over the Bay. Madeira has a crazy Hotel Star system, with many hotels being graded 5 stars which in the UK might manage 2 stars. You only have to be by the pool and look out at... More

Was this review helpful? Yes 5
ExperienceManager, General Manager at Belmond Reid's Palace, responded to this review

Dear Valued Customer, Thank you for choosing the Belmond Reid's Palace. We have been really pleased to read that we managed to provide you a delightful stay with us, and I would like to pass all our appreciation for the nice comments with which you describe your experience at the Belmond Reid's Palace. We all hope to have the pleasure... More

MADEIRA
Senior Contributor
47 reviews 47 reviews
32 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have just spent the weekend at Reid's for my wife's birthday. As ever, completely faultless. Flowers and champagne in our room on her birthday! We had dinner at the pool on Saturday and it was great. As ever, the staff are outstanding. This is the only place to stay in Madeira.

Was this review helpful? Yes
ExperienceManager, General Manager at Belmond Reid's Palace, responded to this review

Dear Valued Client, Thank you very much for taking the time for writing your review. We have been flattered by your comments, and we have been more than pleased to understand that we have been able to provide you an unforgettable experience. Thank you very much for having chosen the Belmond Reid's Palace for your weekend break, we all hope... More

East Lothian
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was our 12th visit to this fabulous Hotel and yet again they exceed our expectations. The minute we walked through the door we felt relaxed and at home. The staff are truly fantastic throughout the Hotel helped by having a very strong and personable Management Team. The Hotel is for all ages and we loved seeing children and adults... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
ExperienceManager, General Manager at Belmond Reid's Palace, responded to this review

Dear Valued Clients, Thanks you very much for having chosen the Belmond Reid's Palace. We have been flattered by your words, and we are more than happy to understand that we have been able to provide you a delightful stay. We would like to thank you very much for your preference, and we do hope to have the pleasure to... More

London
Contributor
19 reviews 19 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Hotel is unchanged in terms of service and style. The ambience is wonderful. Location and gardens make for a superior residence. The only hotel that I have stayed in that matches the personality of Reids, is The Mount Nelson in Cape Town. I was delighted to see that they had retained the "museum". area with the whole story of... More

Was this review helpful? Yes
ExperienceManager, General Manager at Belmond Reid's Palace, responded to this review

Dear valued Customer, Thank you very much for having chosen once again the Belmond Reid's palace. We have been pleased to understand that you had a delightful time with us, and that you came back home with great memories about your stay with us. We would like to thank you very much for your preference, and for your words of... More

Key biscayne Fl USA
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

If you stay inside the hotel or in the garden and do not look outside towards the newest buildings in town,you could imagine yourself being in the 1930's. The location of the hotel is perfect, the garden magnificent, the food is great and above all the service is phenomenal. Every one in this palace, I use the word palace on... More

Was this review helpful? Yes
ExperienceManager, General Manager at Belmond Reid's Palace, responded to this review

Dear Valued Client, Thank you very much for writing your review. We have been indeed touched by your comments, and we would like to pass you all our gratitude for your preference, along with our appreciation for your nice words with which you describe your experience at the Belmond Reid's palace. We all hope to have the pleasure to welcoming... More

Manchester, United Kingdom
1 review
5 of 5 stars Reviewed July 21, 2014

I have visited many top hotels. Our recent and 1st ever visit to Reid's Palace was the best to date. We stayed for a week on half board. The combination of an historic building in beautiful cliff top location along with excellent staff and superb food is hard to beat. The hotel has beautiful gardens. Antique furniture and paintings indoors.... More

Was this review helpful? Yes 1
ExperienceManager, General Manager at Belmond Reid's Palace, responded to this review

Dear Valued Customer, Thank you very much for having chosen the Belmond Reid's Palace. It is for us a great pleasure to understand that we have been able to meet your expectations, and that you went back home with positive memories about your stay with us. We would like to take this opportunity to pass our appreciation for the nice... More

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Additional Information about Belmond Reid's Palace

Address: Estrada Monumental 139, Funchal, Madeira 9000-098, Portugal
Phone Number:
Location: Portugal > Madeira Islands > Madeira > Funchal
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Belmond Reid's Palace 5*
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Also Known As:
Reid`s Palace By Orient-Express Hotel Funchal
Reids Palace Funchal
Reids Palace Hotel Funchal
Belmond Reid's Palace Madeira/Funchal

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Business Hotel in Funchal #1 Top resorts Hotel in Funchal #1 On the Beach Hotel in Funchal #4 Romantic Hotel in Funchal #4 Family Hotel in Funchal #4 Spa Hotel in Funchal #5 Luxury Hotel in Funchal
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Official Description (provided by the hotel)
Set on cliff tops overlooking the Bay of Funchal and the Atlantic Ocean, this legendary hotel has, for over a century, been a standard-bearer for excellence. The hotel is located on 10 acres of subtropical gardens, boasts enviable access to the sea and is within walking distance of Funchal's shops, restaurants and night-life. With its reputation for excellence and discreet service, Reid's Palace is the ideal place at which to relax and be pampered. ... more   less 
Number of rooms
163

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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