We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 91 Funchal hotels

Belmond Reid's Palace

5.0 of 5 Resort   |   Estrada Monumental 139, Funchal, Madeira 9000-098, Portugal
Hotel website
Hotel deals
Hotel amenities
Offers & Announcements
25% off suites
Save Saved
You added Belmond Reid's Palace to your Saves list
Belmond Reid's Palace
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
96%
Ranked #6 of 91 hotels in Funchal
A recent review
4 of 5 stars reviewed yesterday
fireflyed London, United Kingdom
  • Overview
  • Reviews (590)
  • Photos (344)
  • Similar Hotels
  • Amenities
  • Q&A (2)
  • Room tips (107)
  • Location
  • More
true
Write a Review

590 people have reviewed this hotel

Traveler rating
    507
    60
    17
    3
    3
See reviews for
107
389
18
26
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (590)
  • Mar-May only
    (147)
  • Jun-Aug only
    (173)
  • Sep-Nov only
    (143)
  • Dec-Feb only
    (127)
All months
London, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Red's Palace has been welcoming my family since the the first aircraft landed in madeira. The kids club was great and so was the food + the room. (ours lead onto the gardens). i can say that this hotel and the rest of madeira is a very relaxing place where if you have a very hard busy life where nothing... More

Was this review helpful? Yes
west Midlands
Contributor
19 reviews 19 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

What an experience, this is a "must do" when visiting Funchal. the setting out on the terrace is superb, try to get a table on the outside for a wonderful sea view. The choice of teas and the selection of sandwiches and cakes are very good with refills available when requested. The staff are a credit to the hotel, a... More

Was this review helpful? Yes 1
ExperienceManager, General Manager at Belmond Reid's Palace, responded to this review

Dear Valued Customer, Thank you very much for choosing the Belmond Reid's Palace for your High Afternoon Tea. With much of our pleasure we understand that you had a delightful experience with us, indeed receiving comments like yours is the right payback for all the efforts we make when it come to meet our clients wishes. We would like to... More

Ayrshire Scotland
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife and I did not stay at Reid's, we only booked afternoon tea. The reason for writing this review was to highlight this lovely experience. The memory of sipping Reid's own blend from a china cup whilst listening to Rachmaninov being played on the grand piano will remain with me forever. To finish, we adjourned to the cocktail lounge... More

Was this review helpful? Yes
ExperienceManager, General Manager at Belmond Reid's Palace, responded to this review

Dear Valued Client, Thank you very much for taking the time for writing your review. We are more than pleased to understand that we have been able to provide you an delightful experience. We would like to thank you for having chosen our High Afternoon Tea, and for the nice words you reserved us. We hope to have the pleasure... More

Birmingham, United Kingdom
Senior Contributor
49 reviews 49 reviews
18 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

It's not cheap at all, but it is worth every penny. From the moment you walk in it's just sheer luxury. The views from the balcony, the amazing choice of teas, the cakes, the sandwiches. The staff are superb, all of them, but for special mention we had a lovely trainee who's name began with M who was just a... More

Was this review helpful? Yes 1
ExperienceManager, General Manager at Belmond Reid's Palace, responded to this review

Dear Valued Client, Thank you very much for having chosen the Belmond Reid's Palace for your High afternoon Tea. We have been flattered by your lovely words, and we would like to take this opportunity to express all our appreciation for your preference and all our gratitude for you words of vote. W all hope to have the pleasure to... More

Northumberland
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

A visit to Reid's for afternoon tea appears to be part of many peoples "to do" list when going to Madeira. I can see why. It is a lovely, memorable experience if you can afford it. The setting is wonderful and the staff excellent. "Refills" of the various plates and teas are readily available and the whole experience is rather... More

Was this review helpful? Yes 1
ExperienceManager, General Manager at Belmond Reid's Palace, responded to this review

Dear Valuable Client, Thanks you for choosing the Belmond Reid's Palace for your High Afternoon Tea. We are pleased to understand that you had a delightful experience with us and I would like to pass all our gratitude and appreciation for your preference and for the nice words of vote you reserved to us. We hope to have the pleasure... More

deepest devon
Top Contributor
73 reviews 73 reviews
32 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 1 week ago

Our second holiday at Reid's and it feels as if nothing has changed. The place has a certain aura. As you pass through the gates, bustling Funchal falls away and Reid's Palace takes over. Willing staff appear to collect your cases and welcome you. The building is iconic but I think that it is the staff who make it what... More

Was this review helpful? Yes
ExperienceManager, General Manager at Belmond Reid's Palace, responded to this review

Dear valuable Client, Thanks for having chosen the Belmond Reid's Palace once again. Indeed a great pleasure to understand that you had a delightful time with us, and it is even a greater one to read that you would like to visit us again. On behalf of all the Belmond Reid's Palace team, I would like to pass you all... More

New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

From the moment I arrived I felt welcome and cared for. The staff is solicitous without being overly present. As a New Yorker, I lament the fact that there are very few if any at all of this type of lodging and staff with this type of training. The location with the cliff-side sunbathing is spectacular. The head concierge whose... More

Was this review helpful? Yes 1
ExperienceManager, General Manager at Belmond Reid's Palace, responded to this review

Dear Valuable Customer, Thanks a lot for sharing your feedback. We are glad to hear that you enjoyed your experience at the Belmond Reid's Palace. Indeed delivering experiences is our core business, and is from comments like yours that we find the motivation to work harder in order to exceed our valued customers’ expectations. Once again, thank you very much... More

Dundee, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

A truly special week at Reids... A beautiful and relaxing place to stay- friendly and attentive service; attention to detail in every way. The restaurants and afternoon tea on the terrace are a must! A place to return to-

Was this review helpful? Yes 2
ExperienceManager, General Manager at Belmond Reid's Palace, responded to this review

Dear Valuable Customer, Thank you very much for taking the time for sharing your feedback about your experience at the Belmond Reid's Palace. We have all been flattered by your kind words. Is indeed a great pleasure to receive these words of vote, and without any doubt they are the spring that pushes us all to do our utmost to... More

Haynes
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Reid's Palace is excellent. Beautiful grounds, friendly and helpful staff, great food - you should just see the breakfasts - and fine views over the Bay. Madeira has a crazy Hotel Star system, with many hotels being graded 5 stars which in the UK might manage 2 stars. You only have to be by the pool and look out at... More

Was this review helpful? Yes 5
ExperienceManager, General Manager at Belmond Reid's Palace, responded to this review

Dear Valued Customer, Thank you for choosing the Belmond Reid's Palace. We have been really pleased to read that we managed to provide you a delightful stay with us, and I would like to pass all our appreciation for the nice comments with which you describe your experience at the Belmond Reid's Palace. We all hope to have the pleasure... More

MADEIRA
Senior Contributor
47 reviews 47 reviews
32 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have just spent the weekend at Reid's for my wife's birthday. As ever, completely faultless. Flowers and champagne in our room on her birthday! We had dinner at the pool on Saturday and it was great. As ever, the staff are outstanding. This is the only place to stay in Madeira.

Was this review helpful? Yes
ExperienceManager, General Manager at Belmond Reid's Palace, responded to this review

Dear Valued Client, Thank you very much for taking the time for writing your review. We have been flattered by your comments, and we have been more than pleased to understand that we have been able to provide you an unforgettable experience. Thank you very much for having chosen the Belmond Reid's Palace for your weekend break, we all hope... More

Owners: What's your side of the story?
If you own or manage Belmond Reid's Palace, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Belmond Reid's Palace? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Belmond Reid's Palace

Address: Estrada Monumental 139, Funchal, Madeira 9000-098, Portugal
Phone Number:
Location: Portugal > Madeira Islands > Madeira > Funchal
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Belmond Reid's Palace 5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Belmond, Tingo, Priceline, BookingOdigeoWL and Venere so you can book your Belmond Reid's Palace reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Reid`s Palace By Orient-Express Hotel Funchal
Reids Palace Funchal
Reids Palace Hotel Funchal
Belmond Reid's Palace Madeira/Funchal

344 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (295)
Viewed
Hotel & grounds (76)
Viewed
View from room (32)
Viewed
Dining (23)
Viewed
Family/play areas (2)
Viewed
Pool/beach area (26)
Viewed
Bathroom (5)
Viewed
Room/suite (37)
Viewed
Business center/function rooms (2)
Viewed
0:20
Videos (1)
Viewed
Other (91)

Management photos: Courtesy of the property manager

Viewed
All management photos (50)
Viewed
Room/suite (7)
Viewed
Hotel & grounds (13)
Viewed
Pool/beach area (6)
Viewed
Dining (5)
Viewed
View from room (6)
Viewed
Other (13)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Funchal with
any amenities

Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Top resorts Hotel in Funchal #1 On the Beach Hotel in Funchal #1 Business Hotel in Funchal #4 Romantic Hotel in Funchal #4 Family Hotel in Funchal #4 Spa Hotel in Funchal #5 Luxury Hotel in Funchal
Hotel Class
Official Description (provided by the hotel)
Set on cliff tops overlooking the Bay of Funchal and the Atlantic Ocean, this legendary hotel has, for over a century, been a standard-bearer for excellence. The hotel is located on 10 acres of subtropical gardens, boasts enviable access to the sea and is within walking distance of Funchal's shops, restaurants and night-life. With its reputation for excellence and discreet service, Reid's Palace is the ideal place at which to relax and be pampered. ... more   less 
Number of rooms
163

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Belmond Reid's Palace and other travelers.
2 questions
Ask a question

See all questions (2)

Questions? Get answers from Belmond Reid's Palace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer