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Belmond Reid's Palace

Travelers' Choice award winner
5.0 of 5
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Estrada Monumental 139, Funchal, Madeira 9000-098, Portugal
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1 room 1 guest
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827 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (162)
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Greater Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

This was our first trip to Madeira and to Reid's Palace and we are in love! My husband an I enjoyed a 10 day stay at Reid's where our every need was met. Service, views, food and facilities were all excellent. I was unfortunately ill for a few days and needed a doctor; the hotel staff couldn't have been more... More 

Was this review helpful? Yes 1
CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this review

Dear Valued Guest, Thank you so much for having chosen Belmond Reid's Palace for your first visit to Madeira and for sharing your experience. We are flattered by your comments. These type of feedback is indeed the fuel that make us step up and walk the extra mile meet our customers' expectations. We hope to have the pleasure to welcoming... More 

Lancashire
Level Contributor
52 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We have just arrived back from a week at this hotel and I can honestly say it is the best place we have ever stayed. From the moment we arrived to the moment we left. The staff were exceptional, the food was superb and the hotel itself was spot on. Great pool areas, tennis courts, spa, gym and evening entertainment.... More 

Was this review helpful? Yes 1
CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this review

Dear Valued Client, Thank you very much for visiting us, and for writing your feedback about your stay at Belmond Reid's Palace. I have been flattered by your words, these are the payback for our efforts and for the passion we put in what we do. Comments like yours make us walk the extra mile, and do our utmost to... More 

New York, USA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

This is among the best places to stay in the world today if you want to experience a kind of hotel feel reminiscent of the olden days, with all the modern comfort around you. The personnel and staff are superior, the food is excellent, the views overlooking the bay of Funchal are superb, and the pool areas as well as... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this review

Dear Valued Client, Thank you very much for choosing Belmond Reid's Palace and for writing your feedback about your stay. We are glad to hear that you had a memorable experience at Belmond Reid’s Palace. Indeed delivering experiences is our core business, and is from comments like yours that we find the motivation to work harder in order to exceed... More 

Edinburgh, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I went to Reid's for afternoon tea on 12th August not quite knowing what to expect but had heard fantastic reports. I was very apprehensive as I had had an accident in the hotel 4 days earlier and was in a wheelchair with my leg in plaster I needn't have worried. Although it was difficult getting in... More 

Was this review helpful? Yes 1
CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this review

Dear Valued Customer, Thank you very much for choosing our Hotel and for sharing with us your valuable comments. We were pleased to learn that you High Afternoon tea Experience was a pleasant one and have all been flattered by your kind words. It is indeed a great pleasure to receive these words of vote, which without any doubt are... More 

London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this beautiful hotel from the 1st of August until the 14th August. From the moment we arrived we were in complete luxury. We checked in swiftly and then we were taken on a tour of the hotel. We were then shown to our room and settled in. Our room was on the 9th floor with wonderful views... More 

Was this review helpful? Yes 1
CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this review

Dear Valued Guest, Thank you very much for choosing Belmond Reid's Palace and for sharing your nice words. We have been thoroughly enchanted by your lovely comments, it is through these kind of feedback that we continue to find the passion and motivation to walk every day the extra mile and try to deliver unforgettable experience to our valued customers.... More 

London, United Kingdom
Level Contributor
50 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked for two weeks at Reid's without really knowing what to expect. All our friends said it was amazing and from the minute we arrived, it was the case in all aspects. The staff without exception were helpful and polite. It was clear they worked as a team and were motivated to make sure guests had the best experience.... More 

Was this review helpful? Yes 1
CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this review

Dear Valued Guest, It was a great pleasure to welcome you to Belmond Reid's Palace. I sincerely thank you, on behalf of our staff, for the lovely comments you've shared. We are pleased to know that you had a delightful and memorable experience. We value all comments as they encourage us to keep working every day to improve our service... More 

Greater London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Excellent in every way. Old world grace and charm. Beautiful hotel Lovely room and a varied choice at breakfast. We came home relaxed and would definitely go back sometime. Service helpful and thorough and nothing was too much trouble. Beautiful view of the sea from our balcony.

Was this review helpful? Yes
CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this review

Dear Valued Guest, It has been a great pleasure having you at the Belmond Reid's Palace,. Thank you for choosing our hotel for your holidays. I would like to thank you very much for taking the time in sharing with us your experience and above all I would like to thank you, also on behalf of all the Belmond Reid's... More 

Geneva, Switzerland
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We only visited the hotel for the famous "Tea Time" and it is indeed an experience and we can only but recommend it. Great tea, great afternoon snacks, Staff is very nice! A must visit especially since Winston Churchill stayed at the hotel and one can feel the history in that hotel.

Was this review helpful? Yes 1
CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this review

Dear Valuable Customer, Thank you very much for choosing our hotel and for sharing your feedback We are glad to hear that you enjoyed your time at our Afternoon Tea and that you described it as a wonderful experience. Indeed delivering experiences is our core business, and is from comments like yours that we find the motivation to work harder... More 

London, United Kingdom
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were recommended to visit the Reid's Palace for afternoon tea so I treated my girlfriend and she was not disappointed, we sat out on the terrace which have fantastic views of the island. On offer is a great tea menu & sandwiches, there were 5 choices along with warm homemade scones & great little cakes. Staff are very professional... More 

Was this review helpful? Yes
CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this review

Dear Valued Customer, Thank you for visiting us and for your valuable comments. We were pleased to learn that your High Afternoon tea Experience was a pleasant one. Once again, thank you for visiting us and for sharing your experience. Looking forward to welcoming you back to the Belmond Reid's Palace, I remain, with my kindest regards, Ciriaco Campus General... More 

Harpenden, United Kingdom
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Difficult to add more to what other contributors have said. My wife, 9 year old son and I returned yesterday from the best holiday we've had. Everything about Reid's is 5 star. The main attribute has to be the staff. Everyone from the first greeting from the door staff, the reception, the concierge, the cleaners, the bar staff, the breakfast... More 

Was this review helpful? Yes 4
CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this review

Dear Valuable Customer, Thank you very much for choosing our hotel and for sharing your feedback. We have all been flattered by your kind words. It is indeed a great pleasure to receive these words of vote, which without any doubt are the spring that pushes us all to do our utmost to please our valuable customers. We all hope... More 

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