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Belmond Reid's Palace

Travelers' Choice award winner
5.0 of 5
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Estrada Monumental 139, Funchal, Madeira 9000-098, Portugal
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Belmond Reid's Palace
Best prices for: 1 room 1 guest
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Ranked #3 of 89 Hotels in Funchal
A recent review
5 of 5 stars reviewed 2 days ago
carlosmp Rio de Janeiro, RJ
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716 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Rio de Janeiro, RJ
Top Contributor
326 reviews 326 reviews
44 hotel reviews
149 helpful votes 149 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Tradition and luxury match in this spendorous and sunctuous hotel. Wonderful seaside views, pools, a wonderful garden, nice restaurants and bars, wonderful and rich breakfast, many activities are proposed, the staff is utterly professional, multilingual and friendly, do not miss the famous tea by the balcony. Beyond all my expectations, this hotel is the culprit of this magical island. Not... More 

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Barnsley, United Kingdom
Top Contributor
100 reviews 100 reviews
53 hotel reviews
95 helpful votes 95 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

English afternoon tea has become a theme park experience. I don't know anyone who actually takes it at home. Having said that Reid's is up there with the best, alongside Betty's in Harrogate, for providing the authentic theme park experience! Sandwiches with the crusts off, real tea- a massive selection, scones with jam and cream and lovely little cakes. All... More 

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London, England, United Kingdom
Contributor
20 reviews 20 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

second trip to this lovely traditional hotel. Everything remains the same, same standards, same attention to detail, same high standards. Stands on the edge of the land overlooking the Atlantic Ocean, just stunning. Go if you get the chance!

Was this review helpful? Yes 3
CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this review

Dear Valuable Customer, Thank you very much for choosing our hotel and for sharing your feedback. We have all been flattered by your kind words. It is indeed a great pleasure to receive these words of vote, which without any doubt are the spring that pushes us all to do our utmost to please our valuable customers. We all hope... More 

Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Looking for a hotel just to sleep at while in Funchal, Reids is not for you. The hotel is steeped in history, where the attention is in the detail, and there is plenty of that. It may have the appearance of Disney's Tower of Terror from outside, and painted in Boca Pink, but inside everything is about the Customer and... More 

Was this review helpful? Yes 1
CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this review

Dear Valuable Customer, Thanks a lot for staying with us, and for sharing your feedback. We are glad to hear that you enjoyed your stay with us, and that you described it as a wonderful experience. Indeed delivering experiences is our core business, and is from comments like yours that we find the motivation to work harder in order to... More 

Crawley, United Kingdom
Top Contributor
103 reviews 103 reviews
13 hotel reviews
117 helpful votes 117 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had the famous tea at Reid's on a rainy afternoon. We were, thankfully, able to sit inside. Until we had some sustenance inside us it was a bit cold as staff went on to the terrace and back again. We twice asked for the door to be closed. The tea was very good. Excellent choice of tea varieties -... More 

Was this review helpful? Yes 1
CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this review

Dear Valued Guest, I sincerely thank you, on behalf of our staff, having chosen our afternoon tea and for for the lovely comments you've shared. We are pleased to know that you had a delightful experience with us. We value all comments as they encourage us to keep working every day to improve our service and continue to deliver memorable... More 

Cambridge, England, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the moment you arrive, the service you receive is friendly, attentive, without being overbearing, and perfect. The wonderful staff elevate this beautiful place to a wonderful holiday spot. The views are magnificent and the gardens, pool area and sea water pool are a joy. The rooms are extremely comfortable and luxurious. The food is excellent and afternoon tea was... More 

Was this review helpful? Yes 1
CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this review

Dear Guest, Thank you very much for choosing the Belmond Reid's Palace for your stay, and for sharing your great experience with all readers. It is a true pleasure to read that you have enjoyed your stay with us and that our team has created memorable experiences that you have taken back home. On behalf of all team I pass... More 

A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago

The whole experience was fantastic the hotel has a feel of history and class, this stay was for our 25th wedding anniversary and our first return to Madeira since our honeymoon which was also in Madeira. I would especially like to thank the staff for their assistance and helpfulness and of particular note were the breakfast staff who made us... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this review

Dear Valued Client, Thank you very much for choosing our hotel and for taking the time for writing your feedback about your stay at Reid's. I have been flattered by your words, this is are the pay back for our efforts, and for the passion we put in what we do. Comments like yours make us walk the extra mile,... More 

Indianapolis, Indiana
Top Contributor
99 reviews 99 reviews
11 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Although most day-trippers have tea, our group had lunch and it was noteworthy. the atmosphere is beyond decadent extending to perfectly elegant. The buffet had a wonderful selection of salads and seafoods. The view from the terrace is spectacular and the non-intrusive service was excellent. The staff anticipates your needs without hovering which is a highly trained level.

Was this review helpful? Yes
CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this review

Dear Valued Guest, Thank you very much for visiting us, and for your nice comments, these words are the spring that pushes us to walk the extra mile every day for our customers satisfaction. We look forward to welcoming you back soon. Best regards, Ciriaco Campus General Manager Belmond Reid’s Palace Madeira More 

Portsmouth, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

When travelling to a world famous hotel there is always an element of doubt that it may not be as wonderful as expected. Reids surpassed our highest expectations. We arrived in need of some serious R & R and left having been enveloped in comfort, service and style that wa simply exceptional.

Was this review helpful? Yes 2
CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this review

Dear Valued Clients, Thank you very much for choosing our property. We have been flattered by your kind comments, and we are indeed happy that we have been able to provide you a delightful experience. We thank you very much for taking the time for writing your review, and we do hope to have the pleasure to welcoming you back... More 

Cheltenham, United Kingdom
Top Contributor
63 reviews 63 reviews
11 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Yes, all those and more would be how to describe an afternoon tea at Reid's. Even if you baulk at the cost of staying at the hotel, the afternoon tea experience is a thoroughly worthwhile experience. The terrace. The views. The service. The choice of tea. The sandwiches, cakes and scones. The stroll around the hotel and gardens. What a... More 

Was this review helpful? Yes 1
CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this review

Dear Valuable Customer, Thank you very much for choosing our afternoon tea, and for sharing your feedback. We have all been flattered by your kind words. It is indeed a great pleasure to receive these words of vote, which without any doubt are the spring that pushes us all to do our utmost to please our valuable customers. We all... More 

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