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All 91 Funchal hotels

Pestana Promenade Ocean Resort Hotel

4.0 of 5 Resort   |   Rua Simplicio dos Passos Gouveia, 31, Funchal, Madeira 9004-532, Portugal
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Ranked #15 of 91 Hotels in Funchal
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed December 9, 2010
glenda57 Newmarket, United Kingdom
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906 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Pestana Promenade Ocean Resort Hotel
See the most recent reviews
Newmarket, United Kingdom
Contributor
12 reviews 12 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 9, 2010

An excellent hotel. The staff were all helpful and very friendly, the location is great and the room was clean,spacious and comfortable with good sea views. We used the indoor pool as it rained most of the time we were there but the outdoor pools and gardens were beautiful. Someone on reception must have noticed that we were celebrating a... More

Was this review helpful? Yes 1
PestanaPromenade, Front Office Manager at Pestana Promenade Ocean Resort Hotel, responded to this review

Dear Guest, Thank you for choosing to stay at Pestana Promenade and for writing this exellent review. We are pleased that to read you really enjoy your room and that our team took good care of you I will pass on your kind comments to them. We look forward to your return so that we can offer you some more... More

Amsterdam, The Netherlands
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 3, 2010

Last November I was delighted to stay at this beautiful hotel. It was all I read about and even more! I had a room on the fourth floor with a magnificent view over the pools and the ocean (superior ocean view). The room itself was spacious with a double bed, sofa with a coffee table, plasma TV, refrigerator (no kettle),... More

Was this review helpful? Yes 3
PestanaPromenade, Front Office Manager at Pestana Promenade Ocean Resort Hotel, responded to this review

Dear Guest, Thank you so much for returning and for recommending us as much as you do to others TripAdvisor members. I'm thrill to read that you enjoyed your stay with us. We pride ourselves on giving our guests the very best service and I was delighted to see how highly you rated your experience with us. I look forward... More

Bristol, United Kingdom
Contributor
18 reviews 18 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 28, 2010

A very well designed hotel, with comfortable and generous spaces for eating and relaxing. The indoor and outdoor pools and jacuzzis were really luxurious, very spacious and keeping the sea view. The hotel is on the promenade with a short walk to shops and a range of resturants. A trip into town is a 30 min walk or quick bus... More

Was this review helpful? Yes 2
PestanaPromenade, Front Office Manager at Pestana Promenade Ocean Resort Hotel, responded to this review

Dear Guest, Thank you for a wonderful review of the Pestana Promenade Hotel We are delighted that you enjoyed both the room and the view from there as well as and our breakfast and location and facilities in the Hotel. We very much look forward to welcoming you back to the Pestana Promenade in the future Yours sincerely Front Office... More

London
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed November 28, 2010

I really loved this hotel - bright, spacious, modern, excellent facilities, pleasant staff, lovely rooms, great views. I have stayed in 20 + hotels in Madeira and this is without doubt the best 4 star hotel and a lot better than most 5 star hotels.

Was this review helpful? Yes 3
PestanaPromenade, Front Office Manager at Pestana Promenade Ocean Resort Hotel, responded to this review

Dear Guest, Thank you very much for your great feedback after your recent stay at The Pestana Promenade. it is always very heartening to hear comments such as yours, your feedback is very much appreciated and I can assure you I will be sharing this with the team. We very much look forward to welcoming you back to our Hotel... More

wiltshire
Contributor
16 reviews 16 reviews
16 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed November 23, 2010

An ideal choice for a relaxing break in Madeira. The hotel is well placed with great sea views and direct access to the promenade. It's a pleasant walk into Funchal or plenty of buses and taxis if you prefer. Very spacious rooms with good sized bathrooms and balconies. Breakfast is excellent as is the food in the pool bar at... More

Was this review helpful? Yes 1
PestanaPromenade, Front Office Manager at Pestana Promenade Ocean Resort Hotel, responded to this review

Dear Guest, We were so thrilled to read your review of the Pestana Promenade Hotel. We are delighted that you had such a good stay. Our Team Members are indeed friendly, and eager to ensure that our guests have a wonderful stay. It is such a pleasure when we can share positive comments such as yours with them. We very... More

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 21, 2010

This hotel was an amazing find, thanks to TripAdvisor! We went to Madeira and spent the entire 7 nights at this hotel (extending a further 5 nights after the initial 2 night booking). Firstly, the hotel is suitably located on the Lido Promenade, which in my opinion is better than staying in Central Funchal and there are regular bus services... More

Was this review helpful? Yes 1
PestanaPromenade, Front Office Manager at Pestana Promenade Ocean Resort Hotel, responded to this review

Dear Guest , We would like to take this opportunity to thank you very much for writing this excellent review. It was great pleasure to have you staying with us. We are very glad to know that you had such a great experience in our property that you extended your reservation for another 5 nights. We highly appreciate your comments... More

London
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed November 17, 2010

Book this hotel, you wont be disappointed. As usual I did loads of research before booking, RnR is very important to me. Saw several Pestana's and opted for this as it was the highest ranked. Now having walked past many of the other hotels i am not surprised, the others look a little tired and this is modern, clean, well... More

Was this review helpful? Yes 2
PestanaPromenade, Front Office Manager at Pestana Promenade Ocean Resort Hotel, responded to this review

Dear Guest, We are grateful to you for posting such a wonderful review and we highly appreciate your recommendation of Pestana Promenade to other reviewers. It is indeed, as you mention, very easy to use the local bus service witch run´s every 10 minutes to Funchal. Once again, thank you very much for choosing Pestana Promenade for your stay in... More

Lisbon - Portugal
Contributor
15 reviews 15 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed November 12, 2010

I use to go very often to Madeira Island, and last week i've choose to stay in Pestana Promenade. It was a very good surprise. The hotel is very modern with very nice decoration, the rooms have a fantastic Ocean view and the service is five stars. All the hotel staff is simply amazing, always with a smile on their... More

Was this review helpful? Yes 1
PestanaPromenade, Front Office Manager at Pestana Promenade Ocean Resort Hotel, responded to this review

Dear Guest, Thank you for very much for reviewing Pestana Promenade and for taking the time to recommend our Hotel. I am delighted to read that your expectations were exceeded and that you´ve found the Hotel to be modern, well decorated and that you have really enjoyed the fantastic Ocean view from the rooms. Your kind acknowledgement our Staff is... More

Jersey, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 10, 2010

We have just returned from a week stay in the Pestana Promenade Hotel, room 1128. The hotel was beautifully maintained, very clean and well kept. The room we occupied was lovely, although we did not have a sea view we were able to see the hotel pools from our room anad had a roof garden of aloes to look at.... More

Was this review helpful? Yes 2
PestanaPromenade, Front Office Manager at Pestana Promenade Ocean Resort Hotel, responded to this review

Dear Guest, I would like to thank you for sharing your experiences at our hotel with other travellers. It's fantastic to hear that you had such a great time with us and and that our team were able to assist you throughout your stay. I really do hope that we will be able to exceed your expectations in the futureand... More

Toronto, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 5, 2010

Our stay was most enjoyable.The full complement of our tour group was pleasantly surprised,by all the wonderful features in the Hotel,but only second to the wonderful and great staff.We consider this 4 star Hotel actually underrated,To be in such a great location with a view of the Ocean from all the rooms,and the fantastic large pool.

Was this review helpful? Yes 2
PestanaPromenade, Front Office Manager at Pestana Promenade Ocean Resort Hotel, responded to this review

Dear Guest, On behalf of Pestana Promenade Hotel, I would to thank you for taking the time to share your experience with others TripAdvisor reviewers and for your great comments about our resort. I’m delighted to hear that you and the group, were pleasantly surprised with the resort and with all the features in the Hotel. Once again, thank you... More

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Additional Information about Pestana Promenade Ocean Resort Hotel

Address: Rua Simplicio dos Passos Gouveia, 31, Funchal, Madeira 9004-532, Portugal
Location: Portugal > Madeira Islands > Madeira > Funchal
Price Range (Based on Average Rates): $
Hotel Class:4 star — Pestana Promenade Ocean Resort Hotel 4*
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Also Known As:
Pestana Promenade Ocean Hotel Funchal
Pestana Promenade Ocean Resort Hotel Madeira/Funchal

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