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All 91 Funchal hotels

Pestana Promenade Ocean Resort Hotel

4.0 of 5 Resort   |   Rua Simplicio dos Passos Gouveia, 31, Funchal, Madeira 9004-532, Portugal
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95%
Ranked #14 of 91 hotels in Funchal
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed November 2, 2010
redbluebell Cheshire.
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891 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (269)
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There are newer reviews for Pestana Promenade Ocean Resort Hotel
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Cheshire.
Contributor
11 reviews 11 reviews
11 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed November 2, 2010

Just come back from the Pestana Promenade and totally agree with all the previous comments. The hotel is wonderful and I would definitely return. It's a modern, new building and decorated in a trendy, slightly minimilist style. We arrived around lunchtime and were offered a complimentary glass of madeira wine whilst we waited around 10 minutes for our room. We... More

Was this review helpful? Yes 1
PestanaPromenade, Front Office Manager at Pestana Promenade Ocean Resort Hotel, responded to this review

Dear Guest, Thank you for your great feedback we are so pleased that you found our Hotel to be wonderful. Our guests love the fact that the Hotel is a modern, new building, and that our pools are, as you said , fabulous all very clean new with perfect temperature. We value our personalized service and so it´s always a... More

Wien
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 1, 2010

We just came back from a one-week-vacation in Pestana Promenade Hotel - and are still enthusiastic about it. Obrigado (to the beautiful island of Madeira as well ;-))! First of all, the architecture of the hotel is great and so are the rooms. We (2 adults, one 2-years-old child) stayed at the junior suite on the 7th floor, which is... More

Was this review helpful? Yes 1
London
Senior Contributor
36 reviews 36 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed October 31, 2010

This is a fabulous hotel right on the sea front promenade in good condition. Nice balcony with a lovely view over the ocean and the gardens. We had a first floor room which was handy as we could get down to the pool easily without using the (slightly slow) lift. There is WiFi in the rooms but you seem to... More

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PestanaPromenade, Front Office Manager at Pestana Promenade Ocean Resort Hotel, responded to this review

Dear Guest, First of all, I would like to thank you very much for sharing your feedback about your recent stay in Pestana Promenade Hotel. It was great pleasure to have you staying with us recently, and I am glad to know that all in all you had a lovely holiday experience in our property. Thank you also for your... More

Kent. England
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed October 29, 2010

Looked for somewhere to celebrate our 25th wedding anniversary so we came back to Madeira after 28 years away! This hotel was a real gem. Location is excellent, hotel is new and very modern, pool area fantastic, staff excellent. Just an all round good week. Free Internet in the rooms was a bonus, together with flat screen tv! There were... More

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PestanaPromenade, Front Office Manager at Pestana Promenade Ocean Resort Hotel, responded to this review

Dear Guest, Thank you very much for reviewing Pestana Promenade Hotel. We were thrilled that you chose Pestana Promenade for your 25th wedding anniversary, and that you really were happy with the level of service and facilities provided at our Hotel. We look forward to welcoming you back soon. Yours sincerely, Front Office Manager Tânia Felgueiras More

Exeter
Contributor
14 reviews 14 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 25, 2010

Saw this new hotel whilst at Medeira Oct 2009, booked an RCI exchange for October 2010. Was allocated room 1133 on arrival, which is one of only 3 or 4 rooms in the whole building without a sea view, all we had was a side view of the cars parked on the hill and a view of the Tivoli Hotel,... More

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PestanaPromenade, Front Office Manager at Pestana Promenade Ocean Resort Hotel, responded to this review

Dear Guest, I would like to sincerely thank you for taking the time to post your feedback following your recent visit Pestana Promenade. It is through constructive feedback that we will be able to uphold our commitment to excellence and to continue to focus on the development of our product and service. I am delighted to learn that you had... More

London
Contributor
12 reviews 12 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 18, 2010

I great hotel in a great location. The staff were very nice, welcoming and accomodating and made the stay very relaxing. The breakfast was vast and had something for everyone - quite fantastic! There was even breakfast champagne on Sunday! The evening menu's (both a la carte and buffet) were fresh and there was a lot to choose from, and... More

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PestanaPromenade, Front Office Manager at Pestana Promenade Ocean Resort Hotel, responded to this review

Dear Guest, I greatly appreciate you taking the time to write such a great review on your recent stay with us here at Pestana Promenade Hotel I was absolutely thrilled to read your comments about your experience with us and breakfast. I was also very pleased that the room matched your expectations and that the rest of our facilities contributed... More

london
1 review
4 of 5 stars Reviewed October 15, 2010

For my 30th birthday, my boyfriend surprised me with a trip to Madeira staying at the beautiful Postana Promenade Ocean Resort hotel. He had arranged a transfer from the airport with the hotel (think this was 30euro) and we were greeted at arrivals by a welcoming man who took us to the hotel. The staff on reception were warm and... More

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PestanaPromenade, Front Office Manager at Pestana Promenade Ocean Resort Hotel, responded to this review

Dear Guest, Thank you very much for writing such a fantastic reveiw on your recent visit with us here at Pestana Promenade Hotel. I was so delighted to read that both the view and the service you encountered contributed to you both having such a memorable stay at the hotel. Our objective here at Pestana Promenade is to create an... More

IRELAND
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 14, 2010

Hotel is excellent. Try to reserve a room with a kitchennette, only some rooms have them. Staff are fabulous, nothing is too much trouble.Pools are lovely and never too busy . You will get a sun bed.Only ate breakfast here but it was fantastic. Very clean hotel. Lots of great restaurants nearby. Never had a bad meal. Local (Portugesse) wine... More

Was this review helpful? Yes 1
PestanaPromenade, Front Office Manager at Pestana Promenade Ocean Resort Hotel, responded to this review

Dear Guest, Thank you for your Review ! It is indeed wonderful and heartening to read such a positive review. Our team keep trying their utmost to play their part in ensuring that the consumer actually does recieve their 'value for money paid' service. Once again thank you for your honest feedback - I can assure you that this will... More

Porto, Portugal
Top Contributor
95 reviews 95 reviews
55 hotel reviews
91 helpful votes 91 helpful votes
5 of 5 stars Reviewed October 12, 2010

We travelled with our 1 year old son and stayed at the Pestana Promenade for one week in a standard room. The room was great, very spacious (including sofa and table), with a gorgeous sea view. I need to say that almost all of the hotel rooms have a sea view. The room had a small kitchen (microwave, fridge, stove... More

Was this review helpful? Yes
PestanaPromenade, Front Office Manager at Pestana Promenade Ocean Resort Hotel, responded to this review

Dear Guest, Thank you for choosing to stay at Pestana Promenade and for sharing your review following your recent stay with us. I am delighted to learn that your expectations were exceeded and that you thoroughly enjoyed the service and facilities provided at our Resort I would also like to thank you for recommending our Hotel , I will certainly... More

Brighton, United Kingdom
1 review
5 of 5 stars Reviewed October 8, 2010

Excellent value for money.Not the size of hotel I would normally choose,being a bit on the big size for my personal liking, but being off season, it wasn't too busy. Bedroom,bathroom and balcony were all of a generous size and the view was delightful. The housekeeping staff were efficient and cheerful as were the breakfast restaurant staff. The standard of... More

Was this review helpful? Yes
PestanaPromenade, Front Office Manager at Pestana Promenade Ocean Resort Hotel, responded to this review

Dear Guest, Thank you for posting your review about Pestana Promenade on Trip Advisor. I´m glad to read that you had enjoyed your recent holiday with us. I also appreciate you pointing out the excellent service you received from housekeeping and restaurant staff and I will be sure to share your feedback with them. It was a pleasure to note... More

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Additional Information about Pestana Promenade Ocean Resort Hotel

Address: Rua Simplicio dos Passos Gouveia, 31, Funchal, Madeira 9004-532, Portugal
Location: Portugal > Madeira Islands > Madeira > Funchal
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Pestana Promenade Ocean Resort Hotel 4*
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Also Known As:
Pestana Promenade Ocean Hotel Funchal
Pestana Promenade Ocean Resort Hotel Madeira/Funchal

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style
#8 Family Hotel in Funchal #8 Spa Hotel in Funchal #9 Business Hotel in Funchal #13 Romantic Hotel in Funchal #13 Luxury Hotel in Funchal #14 Top resorts Hotel in Funchal
Hotel Class
Official Description (provided by the hotel)
Situated in front of the spectacular promenade that stretches from Lido to Praia Formosa Beach,this modern and quiet resort offers spectacular views to the ocean. 92% Of the rooms are sea views and offer the commodity you would expect from a luxury hotel in a relaxed manner.112 Family Friendly Rooms and Suites, all equipped with bathtub with shower, and some with separate bathtub and shower, washbasin, WC, hairdryer, air conditioning, telephone, Cable TV, Pay TV, LCD monitor, digital safety box, Business Services is available, cable or wireless Internet access, mini-refrigerator and balcony or terrace. ... more   less 
Number of rooms
112

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