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All 91 Funchal hotels

Pestana Promenade Ocean Resort Hotel

4.0 of 5 Resort   |   Rua Simplicio dos Passos Gouveia, 31, Funchal, Madeira 9004-532, Portugal
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Pestana Promenade Ocean Resort Hotel
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Ranked #15 of 91 Hotels in Funchal
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
Ed S Northumberland National Park, United Kingdom
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904 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Pestana Promenade Ocean Resort Hotel
See the most recent reviews
Northumberland National Park, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed at the hotel from 11th Aug 2014 to 25th Aug. Staff very helpful and polite. Excellent hotel, infinity pool very good, especially now they've fixed the edging. Rooms are well equipped, clean and modern. Free air con and safety deposit box. Free wifi in communal areas. Hair dryer in bathroom. Beach towels free of charge. Breakfast was good but... More

Was this review helpful? Yes 3
York, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is our third visit to the Pestana Promenade and once again the 14 night stay proved to be very enjoyable. This year we stayed on a bed & breakfast basis, having tried half board in the past. This allowed us the freedom to eat out when we wanted and prices in local restaurants were well within budget. The resort... More

Was this review helpful? Yes 5
PestanaPromenade, Front Office Manager at Pestana Promenade Ocean Resort Hotel, responded to this review

Dear Guest We thank you for once more another splendid visit to our resort and to Madeira Island. It is of great achievement to be able to keep providing a first rate service every time, worthy of recognition. We are glad that we have not disappointed in any way and that the room provided was up to your standards. We... More

Hamilton, South Lanarkshire
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Not long back from Pestana Promenade and glad to say it was a lovely hotel and quiet holiday. Fantastic sized suite with living room, bedroom and 2 bathrooms (which was a surprise). Great double balcony and view was was great although wasn't fully facing the sea. Defo recommend room 1533 however the only gripe we had was with the air... More

Was this review helpful? Yes 2
PestanaPromenade, Front Office Manager at Pestana Promenade Ocean Resort Hotel, responded to this review

Dear Guest We would like to thank you for your recent visit to Pestana Promenade Ocean Resort and for your support to Trip Advisor so to provide us with your travel experience. We are glad to know that your experience has been in overall was enriched by a pleasant stay. Regrettably, has we read your review we become aware that... More

Leeds, United Kingdom
Contributor
17 reviews 17 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My wife and I recently returned from 10 days staying in Funchal at the Pestana Promenade Hotel. We had not visited Madeira before but after reading reviews on this site we opted for this hotel and were generally pleased with our choice. On the Plus side, the Hotel is very modern and sits in a very nice position with good... More

Was this review helpful? Yes 3
PestanaPromenade, Front Office Manager at Pestana Promenade Ocean Resort Hotel, responded to this review

Dear Guest We would like to provide our sincere thanks for your recent visit to our resort and for allowing us to have your comments towards your stay, by your support to Trip Advisor. We present our appreciation for providing us here with your review towards your visit to Pestana Promenade Ocean Resort. Pestana Group and your resort have the... More

england
Contributor
15 reviews 15 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just arrived home from a lovely holiday in Madeira, having spent 11 nights at the Pestana Grand. We were very impressed with the hotel. It was modern and had all the facilities that you would expect. We had a room with a side view of the ocean, which was fine as really once you stood on the balcony you had... More

Was this review helpful? Yes 2
PestanaPromenade, Front Office Manager at Pestana Promenade Ocean Resort Hotel, responded to this review

Dear Guest We thank you for your visit to Madeira Island and for staying at the Pestana Promenade Ocean Resort. It is with lots of content that we become aware that your stay in our resort has been to your entire satisfaction, enabling we hope in the future many return visits. We cannot be happier when reading this excellent review.... More

Glasgow, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Second time at this hotel and it still is one of the best in Funchal. Ideally placed on the promenade it is relatively level and there is no problem with nearby steps or stairs. Every aspect is good and our only complaint was that the room we had was at the end of the building and although we had a... More

Was this review helpful? Yes 1
PestanaPromenade, Front Office Manager at Pestana Promenade Ocean Resort Hotel, responded to this review

Dear Guest We would like to thank you for your return visit and for the continuous choice in our resort and group. We could not be more glad to know that you stay has been once more memorable. As for the less positive aspect towards your visit in not being able to have a room with sun on the balcony... More

West Midlands
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Myself, husband and two teenage lads have just returned from a week stay at the Pestana Promenade. We were not disappointed. It is a beautifully clean, modern and friendly hotel and an ideal choice for families and couples having spacious, comfortable rooms and excellent pool facilities. Ideally located for many bars, restaurants and a short walk to The Forum shopping... More

Was this review helpful? Yes 2
PestanaPromenade, Front Office Manager at Pestana Promenade Ocean Resort Hotel, responded to this review

Dear Guest Thank you for conveying to this travel review site your comments towards your recent visit at the Pestana Promenade Ocean Resort. We are truly glad that we have managed to provide you with a memorable stay and that in no way we have disappointed in the level of service or commitment of our staff. As a hotel which... More

Ross On Wye
Top Contributor
75 reviews 75 reviews
56 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed for a week mid August 2014 and was pleased with our choice. This is a fairly newly built hotel, well designed and had a relaxed feel to it (high quality accommodation and attention to detail, but not at all stuffy as some hotels can be). Pool scene was great, never crowded, although there was the usual sun-bed reservation going... More

Was this review helpful? Yes 1
PestanaPromenade, Front Office Manager at Pestana Promenade Ocean Resort Hotel, responded to this review

Dear Guest First of all, in behalf of Pestana Group and our resort we thank you for your recent visit and for your support to this travel review website. It is with great joy to know that you have enjoyed to the most your stay at The Promenade and that the purchase of the dining package chosen was to your... More

Portsmouth
Top Contributor
67 reviews 67 reviews
22 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Just back from a relaxing 10 days in Madeira. This hotel is modern and clean. It's built on the hillside (as are most of them in the area) so you enter at the reception which is on the 5th floor. We had a lovely (upgraded!) room on the 1st floor over the dining room which was fine. The balcony was... More

Was this review helpful? Yes 2
PestanaPromenade, Front Office Manager at Pestana Promenade Ocean Resort Hotel, responded to this review

Dear Guest We would like to thank you for your recent visit and for providing to this website your travel review. It is with a sense of joy and success that we are aware that your stay has been up to your standards and with a great atmosphere. Thank you for the good comments done towards the level of service... More

Cluj-Napoca, Romania
Contributor
16 reviews 16 reviews
13 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Only good words about this hotel and excellent impressions about the staff. I couldn`t find anything wrong with it in our entire stay there. The reception is actually at the 5th floor and you have to go to ground level for the pool, bar and restaurant area. We got there without our luggage as our plane had a big delay... More

Was this review helpful? Yes 2
PestanaPromenade, Front Office Manager at Pestana Promenade Ocean Resort Hotel, responded to this review

Dear Guest We would like to start by thanking you for your recent visit to our resort and for your support in providing us with your review. We are truly satisfied to know that your stay has been to your entire satisfaction, enabling we hope in the future to many return visits. Your detailed description of the resort, of its... More

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Additional Information about Pestana Promenade Ocean Resort Hotel

Address: Rua Simplicio dos Passos Gouveia, 31, Funchal, Madeira 9004-532, Portugal
Location: Portugal > Madeira Islands > Madeira > Funchal
Price Range (Based on Average Rates): $
Hotel Class:4 star — Pestana Promenade Ocean Resort Hotel 4*
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Also Known As:
Pestana Promenade Ocean Hotel Funchal
Pestana Promenade Ocean Resort Hotel Madeira/Funchal

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