Just back from another wonderful stay at Pestana Promenade, our 5th visit since it opened three years ago. The hotel has excellent pools, beautiful sea views and pretty landscaped gardens. All rooms face either the back of the hotel or the side so all have either a full or partial sea view. The hotel is in a good location, is... More

We spent a week here in May. We were welcomed by a very helpful receptionist who explained all about the hotel to us in perfect English. The hotel was lovely and although no room service was provided by the hotel we did have a fridge in our room plus a kitchen area including 2 burner electric hob, frying pan and... More

We spent a week at the Promenade on a Thomson package at end May. This modern (only2-3yrs old) hotel has lovely stylish public rooms, a wonderful garden and pool complex (including "inifinity" pool), with plenty of sunbeds and comfortable water temperature. Our bedroom was on the ground floor with small private patio (instead of balcony) leading directly onto the garden/... More

We stayed at Pestana Promenade at the begginning of May 2012 (6 adults and 1 todler) and we enjoyed it a lot. The location is great, the rooms are large, modern and clean, the stuff is incrediblly helpful (especially Mena, thank you again). The buffet is not spectacular, but good and there are plenty of options. There is no free... More

Madeira was recommended to me, along with the Pestana Promenade Ocean Resort. The Hotel is new, in a glorious location and has fantastic views from all of the rooms. The service is first class and the rooms very comfortable with english TV channels as a bonus. The pool area is beautiful and relaxing and there is never a problem getting... More

We stayed for just 2 nights and the Pestana Promenade prior to commencing a week at my timeshare but wanted an extra couple of days. I can only praise this hotel, the staff were very helpful, nothing too much trouble, hotel immaculate and just loved the decor in the corridors and rooms. Our room was close to the Beauty Spa,... More

We have just returned from a week at this beautiful hotel, the setting is stunning, and the amenities are brilliant. The staff are helpful and always got time for you, especially the Restaurant manager Jose who could nt do enough for us. We were on half board, the breakfasts were plentiful with loads of choices, and the evening meal was... More

Originally reviewed this place back in 2009 shortly after it opened. Looking around the fabric of the hotel has been maintained to a good standard and everything still looks fairly fresh. Lifts are still a bone of contention although they have at least installed up and down buttons in place of the single ones previously so you know in which... More

Hotel is a recent addition to the Pestana empire. The gardens are now maturing nicely, there are 4 pools which is rather over the top, plus a jacuzzi, it would have been better with more garden space to relax in. The restaraunt has plastic seating which after some time becomes rather uncomfortable. Interesting seating elsewhere in the Hotel grounds. Poolside... More