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All 91 Funchal hotels

Pestana Promenade Ocean Resort Hotel

4.0 of 5 Resort   |   Rua Simplicio dos Passos Gouveia, 31, Funchal, Madeira 9004-532, Portugal
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Pestana Promenade Ocean Resort Hotel
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95%
Ranked #14 of 91 hotels in Funchal
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Lesley B
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893 people have reviewed this hotel

Traveler rating
    617
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (283)
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English first
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have just returned from our third visit to the Promenade and it just gets better and better. The service from all staff is exceptional. They can never do enough for you but are not sycophantic in their manner. This applies to all of the staff. The housekeeping and maintenance staff are outstanding but not often recognised despite being the... More

Was this review helpful? Yes 1
Brighouse, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Our first time in Maderia and very pleasantly surprised, there isn't your standard English strip of bars but bars which you can relax and watch the world go by. The Mamma Mia restaurant is very good excellent tasty food. Hotel is very clean and tidy but would agree with others that the nightlife is some what missing every time we... More

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Northumberland National Park, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed at the hotel from 11th Aug 2014 to 25th Aug. Staff very helpful and polite. Excellent hotel, infinity pool very good, especially now they've fixed the edging. Rooms are well equipped, clean and modern. Free air con and safety deposit box. Free wifi in communal areas. Hair dryer in bathroom. Beach towels free of charge. Breakfast was good but... More

Was this review helpful? Yes 3
York, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is our third visit to the Pestana Promenade and once again the 14 night stay proved to be very enjoyable. This year we stayed on a bed & breakfast basis, having tried half board in the past. This allowed us the freedom to eat out when we wanted and prices in local restaurants were well within budget. The resort... More

Was this review helpful? Yes 4
Hamilton, South Lanarkshire
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Not long back from Pestana Promenade and glad to say it was a lovely hotel and quiet holiday. Fantastic sized suite with living room, bedroom and 2 bathrooms (which was a surprise). Great double balcony and view was was great although wasn't fully facing the sea. Defo recommend room 1533 however the only gripe we had was with the air... More

Was this review helpful? Yes 1
Leeds, United Kingdom
Contributor
17 reviews 17 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I recently returned from 10 days staying in Funchal at the Pestana Promenade Hotel. We had not visited Madeira before but after reading reviews on this site we opted for this hotel and were generally pleased with our choice. On the Plus side, the Hotel is very modern and sits in a very nice position with good... More

Was this review helpful? Yes 2
england
Contributor
15 reviews 15 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Just arrived home from a lovely holiday in Madeira, having spent 11 nights at the Pestana Grand. We were very impressed with the hotel. It was modern and had all the facilities that you would expect. We had a room with a side view of the ocean, which was fine as really once you stood on the balcony you had... More

Was this review helpful? Yes 2
PestanaPromenade, Front Office Manager at Pestana Promenade Ocean Resort Hotel, responded to this review

Dear Guest We thank you for your visit to Madeira Island and for staying at the Pestana Promenade Ocean Resort. It is with lots of content that we become aware that your stay in our resort has been to your entire satisfaction, enabling we hope in the future many return visits. We cannot be happier when reading this excellent review.... More

Glasgow, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Second time at this hotel and it still is one of the best in Funchal. Ideally placed on the promenade it is relatively level and there is no problem with nearby steps or stairs. Every aspect is good and our only complaint was that the room we had was at the end of the building and although we had a... More

Was this review helpful? Yes 1
PestanaPromenade, Front Office Manager at Pestana Promenade Ocean Resort Hotel, responded to this review

Dear Guest We would like to thank you for your return visit and for the continuous choice in our resort and group. We could not be more glad to know that you stay has been once more memorable. As for the less positive aspect towards your visit in not being able to have a room with sun on the balcony... More

West Midlands
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Myself, husband and two teenage lads have just returned from a week stay at the Pestana Promenade. We were not disappointed. It is a beautifully clean, modern and friendly hotel and an ideal choice for families and couples having spacious, comfortable rooms and excellent pool facilities. Ideally located for many bars, restaurants and a short walk to The Forum shopping... More

Was this review helpful? Yes 2
PestanaPromenade, Front Office Manager at Pestana Promenade Ocean Resort Hotel, responded to this review

Dear Guest Thank you for conveying to this travel review site your comments towards your recent visit at the Pestana Promenade Ocean Resort. We are truly glad that we have managed to provide you with a memorable stay and that in no way we have disappointed in the level of service or commitment of our staff. As a hotel which... More

Ross On Wye
Top Contributor
73 reviews 73 reviews
54 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for a week mid August 2014 and was pleased with our choice. This is a fairly newly built hotel, well designed and had a relaxed feel to it (high quality accommodation and attention to detail, but not at all stuffy as some hotels can be). Pool scene was great, never crowded, although there was the usual sun-bed reservation going... More

Was this review helpful? Yes 1
PestanaPromenade, Front Office Manager at Pestana Promenade Ocean Resort Hotel, responded to this review

Dear Guest First of all, in behalf of Pestana Group and our resort we thank you for your recent visit and for your support to this travel review website. It is with great joy to know that you have enjoyed to the most your stay at The Promenade and that the purchase of the dining package chosen was to your... More

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Additional Information about Pestana Promenade Ocean Resort Hotel

Address: Rua Simplicio dos Passos Gouveia, 31, Funchal, Madeira 9004-532, Portugal
Location: Portugal > Madeira Islands > Madeira > Funchal
Price Range (Based on Average Rates): $
Hotel Class:4 star — Pestana Promenade Ocean Resort Hotel 4*
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Also Known As:
Pestana Promenade Ocean Hotel Funchal
Pestana Promenade Ocean Resort Hotel Madeira/Funchal

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Top resorts Hotel in Funchal #7 Family Hotel in Funchal #9 Spa Hotel in Funchal #10 Business Hotel in Funchal #13 Romantic Hotel in Funchal #13 Luxury Hotel in Funchal
Hotel Class
Official Description (provided by the hotel)
Situated in front of the spectacular promenade that stretches from Lido to Praia Formosa Beach,this modern and quiet resort offers spectacular views to the ocean. 92% Of the rooms are sea views and offer the commodity you would expect from a luxury hotel in a relaxed manner.112 Family Friendly Rooms and Suites, all equipped with bathtub with shower, and some with separate bathtub and shower, washbasin, WC, hairdryer, air conditioning, telephone, Cable TV, Pay TV, LCD monitor, digital safety box, Business Services is available, cable or wireless Internet access, mini-refrigerator and balcony or terrace. ... more   less 
Number of rooms
112

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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