This hotel sits on top of a shopping mall with many national and international brand stores as well as a food court. It is a bit strange at first, going in through the shopping mall doors, but once you arrive in reception from the elevator or the interesting Hollywood style staircase with deep purple carpet, you are in a place... More

I started my holiday at The Cliff Bay on the Lido, but at home I decided to try this hotel as well. This hotel was also a good choice. It is not a resort, but more than just a business hotel in the center. The hotel was clean and spacious with lovely communal areas. The staff were very helpful. Breakfasts... More

Loved the Vine we were upgraded to a suite on the 2nd floor with a bath at the end of the bed and loungers, on the first night we had a bath watching a film sipping a drink pure luxury. The hotel staff were so helpful getting the correct soya milk, gluten free foods and grapefruits for my wife when... More

We stayed at this hotel on a Titan tour. The staff were all extremely helpful, polite and smartly turned out. The roof terrace had amazing views and the infinity pool was excellent. However, I would not chose to stay here again due to the rooms. Although immaculate and the maid service second to none the high technology was necessary. The... More

Stayed in junior suite on 4th floor- winter theme. Absolutely fabulous! Loved the decor and the high tech electric curtains, blinds, lighting etc. the waterfall shower was a delight in itself. Restaurant also great for food and rooftop views. Breakfast tasty and varied. A great hotel- thoroughly worth a visit.

My friend and I have recently had a two night stay here and it surpassed our expectations. Our room wasn't ready when we arrived, so we were offered champagne and so we enjoyed our champagne relaxing in the lounge. Our room was very large, the comfort of the beds was amazing. The hotel is unusual in that it has based... More

After arriving at the hotel via the aerobus (direct to the hotel from the airport for 5 euros in only 25 minutes -definitely recommend this!) we were met by a porter who kindly took our suitcases to reception for us. We were checked in very quickly and shown to our room on the third floor where we realised we unfortunately... More

Our first time in Madeira and had googled this hotel before booking. We were suprised to find the hotel to be quite new and modern. The quality of service was a breath of fresh air and would visit again.

all we could add there was no tea coffee making facility in our room 316 and on wednesday morning at 8 45 the bacon had ran out waited 10 minutes still not replenished so left without for these reasons dont think a full 5 star ps we stayed from10 to 17 of may