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Porto Bay Serra Golf

4.0 of 5 Sitio dos Casais Proximos | Santo da Serra, Santa Cruz, Madeira 9100-255, Portugal (Formerly Estalagem Serragolf)
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Porto Bay Serra Golf
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174 reviews from our community

Traveler rating
    118
    45
    8
    3
    0
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23
117
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4
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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Emmendingen, Germany
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Even the rather bad weather was unable to dampen the enjoyment of staying at this great Hotel. The Restaurant is excellent, the breakfast has to be eaten to be believed. Very friendly and helpful staff, always willing to go the extra mile. Their English is excellent, so no Problems communicating and expressing Special wishes

Was this review helpful? Yes 1
Frejus, France
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

very good service from the staff we stayed here for a week in july and would recommended to anyone who wants a relaxing hotel with great service. good staff from reception and restaurant particulary patricia speaks good french, really enjoyed our stay here and can't wait to return.

Was this review helpful? Yes 1
antoniopais, General Manager at Porto Bay Serra Golf, responded to this review

Dear Guest, Thank you for staying at Porto Bay Serra Golf in Santo da Serra and for sharing your “ great hotel” review with so many other holiday makers. We would be most pleased to welcome you on future opportunity. Warm regards Muito obrigado & Feliz Natal, . .. ANTONIO PAIS More 

Ulverston, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our second visit to Porto Bay Serra Golf, great location, quiet, peaceful, quality hotel, excellent staff. Facilities just right for the size of hotel. Third tee on the Serra's course on the Santo da Serra Golf complex just across the road, great location for the golfer. We plan to return.

Was this review helpful? Yes 5
antoniopais, General Manager at Porto Bay Serra Golf, responded to this review

Dear Guest, Just a short message to thank you for another stay at Porto Bay Serra Golf hotel and for the “Top Secret, Madeira's Little Gem” review shared with so many other holiday makers. We will be most pleased to welcome you in our hotel whenever you decide to do it. Warm regards, Muito obrigado . .. ANTONIO PAIS More 

Gloucestershire, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a perfect retreat if you need peace and quiet. The rooms are immaculate and comfortable and the staff go out of their way to be helpful. The food is good although the half board menu is limited.. The village is also very quaint and only 5 minutes walk away. The golf course is enormous (27 holes) and really... More 

Was this review helpful? Yes 4
antoniopais, General Manager at Porto Bay Serra Golf, responded to this review

Dear Guest, Thank you for staying at Porto Bay Serra Golf and for the feedback about it. We are most pleased to learn that overall you have enjoyed your holiday experience with us. It would be a pleasure to welcome you again in another future visit to Madeira. Warm regards Muito obrigado, . .. ANTONIO PAIS More 

Lincoln, United Kingdom
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is the most beautiful hotel . We had visited it on a past holiday so decided to book it for my big birthday and to celebrate my husbands return to health. Because we wanted it to be special we had booked one of the superior rooms in the old part of the house. On arrival we were again wowed... More 

Was this review helpful? Yes 3
antoniopais, General Manager at Porto Bay Serra Golf, responded to this review

Dear Guest, Thank you for staying at Porto Bay Serra Golf hotel, and for taking some of your precious time to share your thoughts about it. We apologize for the overbooking situation and for all the troubles caused from it. Happy that in the end you have enjoyed your holidays. It will be a pleasure to welcome you on a... More 

Budapest, Hungary
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 2, 2014

What you would expect from a four star hotel. Beautiful, peaceful location, lovely garden. Spacious, clean rooms, comfortable bed. Friendly and professional staff. Great breakfast and excellent dinner. Indoor pool facilities much appreciated. Would recommend to anyone looking for elegance outside of the city.

Was this review helpful? Yes 6
antoniopais, General Manager at Porto Bay Serra Golf, responded to this review

Dear Guest, Thank you so much for sharing your “Lovely place” review about Porto Bay Serra Golf hotel. It is rewarding to learn that in spite of being a small hotel in the middle of madeira, your perception of the hotel quality is so positive. THANK YOU It would be a pleasure to welcome you back, Warm regards, Muito obrigado,... More 

Exeter, United Kingdom
Top Contributor
134 reviews 134 reviews
59 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed October 29, 2014

Our favourite of the four hotels we stayed in on Madeira. The property is beautiful, with a modern extension housing the bedrooms. There is a small indoor pool with access to the garden which has loungers and chairs. Our room was on the ground floor and was spacious and well equipped (a kettle - hooray!), and our only problem was... More 

Was this review helpful? Yes 6
antoniopais, General Manager at Porto Bay Serra Golf, responded to this review

Dear Guest, Thank you for staying in our hotel in Santo da Serra and for your “Charming property, professional staff, great food” feedback about it. So rewarding to know that you had such a positive holiday experience in our hotel. We will be more than pleased to welcome you back at Santo da Serra, whenever you decide to do it... More 

Lisboa, Portugal
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 20, 2014

Amazing hotel with a lovely architecture. Rebuilt from the ground up an old tea house, it is a very confortable hotel, and the integration between new and old was well achieved. The food is amazing and the service is excellent. Nice tips to visit the surrounding area. The place is great to relax and enjoy the quietness of the mountains.

Was this review helpful? Yes 8
antoniopais, General Manager at Porto Bay Serra Golf, responded to this review

Dear Guest, Thank you for staying at Porto Bay Serra Golf in Santo da Serra and for sharing your ““Very nice hotel” review with so many other visitors of Madeira. Pleased to know that overall you had a very positive holiday experience with us and enjoyed the faciliteis and servicies provided. We would be most pleased to welcome you in... More 

Heidelberg, Germany
Top Contributor
57 reviews 57 reviews
19 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed October 19, 2014

After two stays on Madeira closer to or in Funchal, this time we opted for a place higher up. This hotel is conveniently located only 5 miles from the airport, so easy to reach with a rental car or taxi (get the car, so much easier!). The village is authentic, meaning there is a supermarket, a pharmacist and a couple... More 

Was this review helpful? Yes 5
antoniopais, General Manager at Porto Bay Serra Golf, responded to this review

Dear Guest, Many thanks for being at our hotel in Santo da Serra and for your notes about your stay. Happy to know that overall you had a positive holiday experience with us. See you soon Warm regards, Muito obrigado, . .. ANTONIO PAIS More 

Amsterdam
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 13, 2014

what a pleasant hotel, we had such a lovely stay here and out only regret is that we did not stay here longer. This was our last hotel of 3 of a great trip to Madeira. The other 2 were the Melia and Aquanatura. But they could live up to the quality of comfort and service in this hotel. We... More 

Was this review helpful? Yes 3
antoniopais, General Manager at Porto Bay Serra Golf, responded to this review

Dear Guest, Thank you for staying at Porto Bay Serra Golf and the “wished we booked it longer” “” review about it. We are happy to learn that you have enjoyed the experience at our hotel and Santo da Serra itself. Also take the opportunity to thank you for mentioning Alexandra for the service provided. I am sure she will... More 

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Additional Information about Porto Bay Serra Golf

Address: Sitio dos Casais Proximos | Santo da Serra, Santa Cruz, Madeira 9100-255, Portugal (Formerly Estalagem Serragolf)
Location: Portugal > Madeira Islands > Madeira
Price Range (Based on Average Rates): $
Hotel Class:4 star — Porto Bay Serra Golf 4*
Number of rooms: 21
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Also Known As:
Estalagem Serragolf Madeira
Hotel Style:
#10 Spa Hotel in Madeira
#14 Luxury Hotel in Madeira

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