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Porto Bay Serra Golf

4.0 of 5 Sitio dos Casais Proximos | Santo da Serra, Santa Cruz, Madeira 9100-255, Portugal (Formerly Estalagem Serragolf)
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Porto Bay Serra Golf
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168 reviews from our community

Traveler rating
    113
    44
    8
    3
    0
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22
113
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4
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Budapest, Hungary
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What you would expect from a four star hotel. Beautiful, peaceful location, lovely garden. Spacious, clean rooms, comfortable bed. Friendly and professional staff. Great breakfast and excellent dinner. Indoor pool facilities much appreciated. Would recommend to anyone looking for elegance outside of the city.

Was this review helpful? Yes 4
antoniopais, General Manager at Porto Bay Serra Golf, responded to this review

Dear Guest, Thank you so much for sharing your “Lovely place” review about Porto Bay Serra Golf hotel. It is rewarding to learn that in spite of being a small hotel in the middle of madeira, your perception of the hotel quality is so positive. THANK YOU It would be a pleasure to welcome you back, Warm regards, Muito obrigado,... More

Exeter, United Kingdom
Top Contributor
133 reviews 133 reviews
60 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our favourite of the four hotels we stayed in on Madeira. The property is beautiful, with a modern extension housing the bedrooms. There is a small indoor pool with access to the garden which has loungers and chairs. Our room was on the ground floor and was spacious and well equipped (a kettle - hooray!), and our only problem was... More

Was this review helpful? Yes 5
antoniopais, General Manager at Porto Bay Serra Golf, responded to this review

Dear Guest, Thank you for staying in our hotel in Santo da Serra and for your “Charming property, professional staff, great food” feedback about it. So rewarding to know that you had such a positive holiday experience in our hotel. We will be more than pleased to welcome you back at Santo da Serra, whenever you decide to do it... More

Lisboa, Portugal
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Amazing hotel with a lovely architecture. Rebuilt from the ground up an old tea house, it is a very confortable hotel, and the integration between new and old was well achieved. The food is amazing and the service is excellent. Nice tips to visit the surrounding area. The place is great to relax and enjoy the quietness of the mountains.

Was this review helpful? Yes 7
antoniopais, General Manager at Porto Bay Serra Golf, responded to this review

Dear Guest, Thank you for staying at Porto Bay Serra Golf in Santo da Serra and for sharing your ““Very nice hotel” review with so many other visitors of Madeira. Pleased to know that overall you had a very positive holiday experience with us and enjoyed the faciliteis and servicies provided. We would be most pleased to welcome you in... More

Heidelberg, Germany
Top Contributor
53 reviews 53 reviews
18 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 4 weeks ago

After two stays on Madeira closer to or in Funchal, this time we opted for a place higher up. This hotel is conveniently located only 5 miles from the airport, so easy to reach with a rental car or taxi (get the car, so much easier!). The village is authentic, meaning there is a supermarket, a pharmacist and a couple... More

Was this review helpful? Yes 5
antoniopais, General Manager at Porto Bay Serra Golf, responded to this review

Dear Guest, Many thanks for being at our hotel in Santo da Serra and for your notes about your stay. Happy to know that overall you had a positive holiday experience with us. See you soon Warm regards, Muito obrigado, . .. ANTONIO PAIS More

Amsterdam
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 13, 2014

what a pleasant hotel, we had such a lovely stay here and out only regret is that we did not stay here longer. This was our last hotel of 3 of a great trip to Madeira. The other 2 were the Melia and Aquanatura. But they could live up to the quality of comfort and service in this hotel. We... More

Was this review helpful? Yes 3
antoniopais, General Manager at Porto Bay Serra Golf, responded to this review

Dear Guest, Thank you for staying at Porto Bay Serra Golf and the “wished we booked it longer” “” review about it. We are happy to learn that you have enjoyed the experience at our hotel and Santo da Serra itself. Also take the opportunity to thank you for mentioning Alexandra for the service provided. I am sure she will... More

Funchal
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 5, 2014

Overall, it's a charming early 20th century house, with the confort of a 21th century hotel. High quality standards expected from Porto Bay Hotels, specially for a 4* . Very good and friendly service and cosy envoirement. Careful cuisine, and a wonderfully take care gardens. Highly recommend, for a country & golf escape.

Was this review helpful? Yes 3
antoniopais, General Manager at Porto Bay Serra Golf, responded to this review

Dear Guest, Many thanks for being at our hotel in Santo da Serra and for your kind notes about your stay. It is rewarding to know that we had a positive contribution on your holiday experience. See you soon, Warm regards, Muito obrigado, . .. ANTONIO PAIS More

Buxton, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 24, 2014

We exchanged a week from the Porto Bay Residence for a week at Serra Golf. Our room was comfortable with all the normal things you come to expect from the Porto Bay group. The weather was good most of the time although we did get some rain, Our only disappointment was that there was not air conditioning in the room... More

Was this review helpful? Yes 4
antoniopais, General Manager at Porto Bay Serra Golf, responded to this review

Dear Guest, Thank you so much for sharing your “Relaxing enjoyable stay” review about Porto Bay Serra Golf hotel. Your feedback give us even more strength to do what we have to do….happy to learn that overall you had such a positive holiday experience. It would be a pleasure to welcome you back, Warm regards, Muito obrigado, . .. ANTONIO... More

Deal, Kent. UK
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 15, 2014

My wife and I have just returned home from a weeks holiday here. We could not have wished for a better week. The staff were fantastic, friendly and helpful. The room was excellent. being on the lower floor we had the use of a table and chairs on the small patio. The food was tasty and plentiful. The breakfast buffet... More

Was this review helpful? Yes 5
antoniopais, General Manager at Porto Bay Serra Golf, responded to this review

Dear Guest, Thank you for staying at Porto Bay Serra Golf in Santo da Serra and for sharing your “A wonderful week” review with so many other holiday makers. Pleased to know that overall you had a very positive holiday experience with us and enjoyed the faciliteis and servicies provided. We would be most pleased to welcome you on another... More

Milton Keynes, United Kingdom
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 4, 2014

A beautiful hotel with great staff led by Marillia Dias supported by Idalina, Ruben, Alexandra and the back room team. Thank you for reserving our table on our last evening with us asking and the additional shrimp!! Good loaction for going out walking and right next to the Santo do Serra championship golf course which has stunning views over the... More

Was this review helpful? Yes 7
antoniopais, General Manager at Porto Bay Serra Golf, responded to this review

Dear Guest, Thank you for staying in our hotel in Santo da Serra and for your feedback about it. So rewarding to know that you had such a positive holiday experience in our hotel and also for the public praise of my team members. I am sure they will be most pleased to receive your thoughts. We will be more... More

Kempen
Senior Contributor
45 reviews 45 reviews
26 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed September 1, 2014

we stayed at the hotel before going on to Funchal (what a difference :-( had a room on the first floor (rooms at the lower floor have a terrace with shade) very good service as in reception, bar, restaurant very clean hotel and grounds quiet, quiet, quiet.... excelent value for money!

Was this review helpful? Yes 6
antoniopais, General Manager at Porto Bay Serra Golf, responded to this review

Dear Guest, Thank you so much for sharing your “nice, quiet little hotel”” review about Porto Bay Serra Golf hotel. Your feedback give us even more strength to do what we have to do…. It would be a pleasure to welcome you back, Warm regards, Muito obrigado, . .. ANTONIO PAIS More

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Additional Information about Porto Bay Serra Golf

Address: Sitio dos Casais Proximos | Santo da Serra, Santa Cruz, Madeira 9100-255, Portugal (Formerly Estalagem Serragolf)
Location: Portugal > Madeira Islands > Madeira
Price Range (Based on Average Rates): $
Hotel Class:4 star — Porto Bay Serra Golf 4*
Number of rooms: 21
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Also Known As:
Estalagem Serragolf Madeira

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