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All 162 Madeira hotels

Porto Bay Serra Golf

4.0 of 5 Hotel   |   Sitio dos Casais Proximos | Santo da Serra, Santa Cruz, Madeira 9100-255, Portugal (Formerly Estalagem Serragolf)
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Porto Bay Serra Golf
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Ranked #19 of 162 hotels in Madeira
A recent review
5 of 5 stars reviewed 6 days ago
Mona K Oslo, Norway
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129 people have reviewed this hotel

Traveler rating
    83
    35
    8
    3
    0
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17
82
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4
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Oslo, Norway
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed for one week and had a really good time. The restaurant served excellent food in sophisticated old fashioned dining room, the staff were all very polite and helpful. The surroundings are quiet and nice With beatiful garden, a short walk to the very small village Santo da Serra and to the golf Court With beatiful wiev to Machico... More

Was this review helpful? Yes 2
Gloucester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We enjoyed a two night stay here as part of a walking holiday hotel to hotel. What a quaint little place with a lovely garden to sit in and quiet too. We had a standard room which was clean and comfortable. The staff were friendly and helpful and made up for a mistake in our booking - we should have... More

Was this review helpful? Yes 3
Leuven, Belgium
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed one night: the room was incredibly nice (lots of space, clean, big size beds, fresh, ...), the restaurant served great dinner, with lots of choice (vegetarian, fish, meat, pasta) and always accompanied with fresh vegetables. A lot of facilities included: gym, swimming pool, sauna, ... Recommendable!

Was this review helpful? Yes 3
Kenilworth, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel has a lot going for it - a charming building in lovely grounds - but a couple of things let it down. Firstly it does not have a bar. So if you want a drink before your dinner you have to sit around waiting and hoping that someone will turn up and take a drinks order. It does... More

Was this review helpful? Yes 1
antoniopais, General Manager at Porto Bay Serra Golf, responded to this review

Dear Guest, Thank you for staying at Porto Bay Serra Golf and for the feedback about it. We regret to know that we were not able to provide the service wish to offer you and that you deserved as a client. We have taken good note of your comments and do everything possible to improve ti. We would be most... More

Christchurch, United Kingdom
Top Contributor
109 reviews 109 reviews
49 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had booked a superior room but were upgraded to the suite which was lovely. The bed in the main bedroom was huge and comfortable. Direct access to the gardens and a walk to pool. I enjoyed my swim under the glass covered roof in the rain and the sauna was relaxing. The night we stayed was stormy, windy, rainy,... More

Was this review helpful? Yes 2
antoniopais, General Manager at Porto Bay Serra Golf, responded to this review

Dear Guest, Thank you for staying in our hotel of Santo da Serra and for your feedback about it. So rewarding to know that overall you had a positive holiday experience at our hotel in spite of the noise. We are already working on a solution in order to minimise the points mentioned by you. Thank you. It will be... More

Burnley
Reviewer
3 reviews 3 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were part of a group of 8 friends and thoroughly enjoyed our stay in this lovely hotel. We usually stay at the main hotel in Funchal but tried this for a change. At this time of year as the hotel is in one of the villages in the hills the weather was mixed but it is a lovely place... More

Was this review helpful? Yes 2
antoniopais, General Manager at Porto Bay Serra Golf, responded to this review

Dear Guest, Thank you for staying in our hotel of Santo da Serra and for sharing your thoughts about it with so many other holiday makers. Pleased to know that overall you had a very positive holiday experience. Regarding the restaurant menu please understand that the nr of options is somehow "adjusted" to the size of the hotel facilities… We... More

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

What a lovely hotel and friendly efficient staff. Our room was superb (one of the larger ones). Exactly as described but with style. Bathroom was generous in size and well presented. Cleaned well and regularly. Facilities in spa section were nice and never crowded. Gardens around cared for and pleasant. Food selection limited in evening but generous portions and well... More

Was this review helpful? Yes 4
antoniopais, General Manager at Porto Bay Serra Golf, responded to this review

Dear Guest, Thank you for the kind review regarding your “march stay” at Porto Bay Serra Golf. So pleased to know that you took such a good impression of our little property, the services provided and the staff. THANK YOU. We will be most pleased to welcome you in a future visit to Madeira, Warm regards, Muito Obrigado . ..... More

Ipswich, United Kingdom
Senior Contributor
40 reviews 40 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here in the suite for three nights, a very quiet peaceful hotel. There is not a lot to do unless you are a golfer or have a car. We came here prior to staying at The Residence in Funchal just so we could unwind. The staff were very friendly and so helpful. We had a small problem with... More

Was this review helpful? Yes 3
antoniopais, General Manager at Porto Bay Serra Golf, responded to this review

Dear Guest, Thank you for staying at Porto Bay Serra Golf and for the nice review about it shared with so many other travelers. Happy to learn that in general you had a positive holiday experience. We have taken good note of your point regarding breakfast temperature. We will be most pleased to welcome you on a future visit to... More

Knutsford, United Kingdom
Senior Contributor
40 reviews 40 reviews
28 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 14, 2014 via mobile

This is a very good boutique hotel of just 22 rooms. The bedrooms are functional and quite acceptable but the best feature is the dining. The dining room itself is cool and elegant and the food is of a consistently high standard. Wines are reasonably priced. Service is friendly and efficient and you are made to feel important. Highly recommended.

Was this review helpful? Yes 2
antoniopais, General Manager at Porto Bay Serra Golf, responded to this review

Dear Guest, Thank you for staying in our hotel of Santo da Serra and for sharing your thoughts about it with so many other holiday makers. Pleased to know that overall you had a very positive holiday experience. We would be most pleased to welcome you in another opportunity. Warm regards Muito obrigado, . .. ANTONIO PAIS More

Bexhill-on-Sea, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 10, 2014

We spent two nights here during a week in Madeira. The room was smaller and more basic than in the other two hotels we stayed in, but still comfortable and clean. Staff friendly and helpful. Food from the fixed dinner menu was excellent, as was the breakfast. BUT - on our second night the service at dinner was poor. All... More

Was this review helpful? Yes 1
antoniopais, General Manager at Porto Bay Serra Golf, responded to this review

Dear Guest, Thank you for staying at Porto Bay Serra Golf and the feedback about it. Our apologies for the experience at our restaurant in one of the evenings . Yes we had some days with the restaurant fully booked and the service was not what we are used to offer…we have taken good note of your notes. We would... More

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Additional Information about Porto Bay Serra Golf

Also Known As:
Estalagem Serragolf Madeira
Address: Sitio dos Casais Proximos | Santo da Serra, Santa Cruz, Madeira 9100-255, Portugal (Formerly Estalagem Serragolf)
Location: Portugal > Madeira Islands > Madeira
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
#7 Romantic Hotel in Madeira
#17 Luxury Hotel in Madeira
Price Range (Based on Average Rates): $
Hotel Class:4 star — Porto Bay Serra Golf 4*
Official Description (provided by the hotel):
Porto Bay Serra Golf is a small charming property surrounded by nature and by the traditions of Madeira, with decoration that is both elegant and comfortable and with the golf course nearby !! Enjoy a stay in the middle of the country, with luxurious greenery, and a welcoming atmosphere. The main house dates from 1920, was restored in 1999 and is classified as part of the regional heritage. The facade, with decorative elements from the Art Nouveaux period, the frieze in floral tiles, windows with white wooden slats, and its fish-scale roof are unique features . .. 22 rooms, living room with fireplace, traditional restaurant, heated covered pool, sauna, library, games room and gym . .. in the heart of nature !! . .. ... more   less 
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