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Porto Bay Serra Golf

Travelers' Choice award winner
Sitio dos Casais Proximos | Santo da Serra, Santa Cruz, Madeira 9100-255, Portugal (Formerly Estalagem Serragolf)
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Porto Bay Serra Golf
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211 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Isle of Man, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Just come back from a week at this hotel. It was booked via Simply Travel and a car was included. The deal included Half Board accommodation at this hotel and was extremely good value for money. The Hotel is in a more remote part of Madeira and I would say a car is necessary to get out and about and... More 

Was this review helpful? Yes 1
Luxembourg City, Luxembourg
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I usually spend many nights in many hotels around the year but this place is really a hidden jewel. Great price for the top quality they offer. There is absolute quietness, day or night. The restaurant is excellent, with only a few guest per night. Staff is very attentive, letting you feel at home and fullfilling immediately all your personal... More 

Was this review helpful? Yes 2
Glasgow, United Kingdom
Level Contributor
124 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 243 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Visited this hotel on my recent trip did not stay but on a trip from Funchal.Excellent hotel had lunch in hotel very good was shown facilites for a small hotel good.Rooms are also good smaller than the Cliff Bay but for a four star fine.Near a golf course perhaps a bit remote for me but if you play golf or... More 

Was this review helpful? Yes 1
antoniopais, General Manager at Porto Bay Serra Golf, responded to this review

Dear Guest, Thank you for visiting our hotel and for your feedback about it. We will be more than pleased to welcome you back at Santo da Serra, whenever you decide to do it Warm regards, Muito obrigado, . .. António Pais More 

Vicenza, Italy
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

High standard service offered, the place is small and very enchanting. Lovely place to stay. The room was large and very nicely decorated. Nice little details like organic shampoo, shower cap, tissues are offered. The dining room is lovely. The swimming pool in small but very nice and there is a spa service and a little sauna too. The place... More 

Was this review helpful? Yes 3
antoniopais, General Manager at Porto Bay Serra Golf, responded to this review

Dear Guest, Thank you so much for sharing your review about your recent stay at Porto Bay Serra Golf hotel. It is rewarding to learn that your perception of the hotel is so positive. It would be a pleasure to welcome you back, whenever you decide to do it, Warm regards, Muito obrigado, . .. Antonio Pais More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Hello there! We just spent 10 days in this hotel for our holidays on Madeira. For our type of people it was the perfect hotel! We really like a quiet and not too crowded place, so it was really nice that this hotel only has around 20 rooms, so you don't get the feeling that you are "just one of... More 

Was this review helpful? Yes 1
antoniopais, General Manager at Porto Bay Serra Golf, responded to this review

Dear Guest, Thank you for staying at Porto Bay Serra Golf and for such a comprehensive review about it. We are happy to learn that overall you have enjoyed the experience at our hotel and appreciated your constructive criticism that will be taken on board to be discussed among our team. It would be a pleasure to welcome you once... More 

London, United Kingdom
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed April 26, 2015

Three nights here during a walking holiday, and it was by far the best place we stayed. Clean, comfortable rooms with great showers! The restaurant is good and has a wide choice of dishes. There is wifi throughout the hotel which was very welcome. No bar, but a comfortable lounge and staff in reception happy to bring drinks and snacks.... More 

Was this review helpful? Yes 1
antoniopais, General Manager at Porto Bay Serra Golf, responded to this review

Dear Guest, Just a short note to thank you for staying at Porto Bay Serra Golf and for the kind review about your holiday experience for which we are pleased to learn that overall went well. We would be most pleased to welcome you on a future visit to our island. Warm regards Muito Obrigado .. Antonio Pais More 

Worcestershire
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed April 17, 2015 via mobile

Exchanged our May week in The Residence, Porto Mare as we could not be accommodated there during Flower Festival. Offered Serra Golf.21 rooms only Realised that it would be a compromise. Small hotel in different part of the island and way up in the hills. If we did not have anything to compare it to we may have been content.... More 

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antoniopais, General Manager at Porto Bay Serra Golf, responded to this review

Dear guest, Thank you for the feedback regarding your recent stay at our hotel and regret to learn that we were not able to provide you a positive holiday experience. Porto Bay Serra Golf is a small hotel with 21 rooms in the middle of the mountains and of course it is a different product when compared with the other... More 

Truro, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed April 5, 2015

My wife and I stayed here at the end of March for 5 days for our wedding anniversary having enjoyed 2 previous stays at Porto Bay hotels in Madeira and the Algarve. It proved to be a good choice and fully met our wish to be somewhere quiet away from the rush of Funchal.Our standard room was spacious,clean,very comfortable and... More 

Was this review helpful? Yes 3
antoniopais, General Manager at Porto Bay Serra Golf, responded to this review

Dear Guest, Thank you so much for sharing your review about your recent stay at Porto Bay Serra Golf hotel. It is rewarding to learn that your perception of the hotel is so positive. It would be a pleasure to welcome you back, Warm regards, Muito obrigado, . .. Antonio Pais More 

Craven Arms, United Kingdom
Level Contributor
53 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed March 31, 2015

This is a gem of a hotel, being small enough to care but big enough to have good facilities. It was also a lovely hotel for celebrating my husband's birthday (hence the holiday in Madeira) Marilia was a warm and lovely person who made you feel good just to talk to her. All the staff were excellent though. The food... More 

Was this review helpful? Yes 4
antoniopais, General Manager at Porto Bay Serra Golf, responded to this review

Dear Guest, ..and we would be pleased to welcmoe you again.. Thank you for staying at Porto Bay Serra Golf in Santo da Serra and for sharing your kind review with so many other holiday makers and very happy to know that you have enjoyed it. I will certainly and proudly share your thoughts with the hotel team . We... More 

Basingstoke, United Kingdom
Level Contributor
56 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed March 27, 2015

A lovely retreat away from Funchal. Cosy country house atmosphere with top notch friendly service. Quiet and comfortable rooms. Always worth staying here if you want a hotel that's a step up from the nearby Enotel.

Was this review helpful? Yes 1
antoniopais, General Manager at Porto Bay Serra Golf, responded to this review

Dear Guest, Thank you so much for sharing your review about your recent stay at Porto Bay Serra Golf hotel. It is rewarding to learn that your perception of the hotel is so positive. It would be a pleasure to welcome you back, Warm regards, Muito obrigado, . .. Antonio Pais More 

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