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VIP Grand Lisboa Hotel & Spa

Av. 5 de Outubro 197, Lisbon 1050-054, Portugal
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405 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW via mobile

This is the worst hotel i have ever stayed. Blood on sheets dirty carpets air con not working. Like an oven on room 14Th floor no lights in hallway totally. Dark this place is a death trap waiting to happen

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Los Montesinos, Spain
Level Contributor
129 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The location was not great but the helpful reception staff helped us get to the metro for a 20 minute ride to the best areas. The hotel was modern clean with free covered parking. The rooms were large clean with all the amenities that you could want. Only one of the bars was open and nearby there wasn't much choice.

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Vancouver, Canada
Level Contributor
195 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed at this hotel the past three nights and was very impressed. It might not be quite at the level of American five star hotels, but for the price you really can't go wrong. I was particularly impressed by the front desk staff who were great at handling all of my questions. Everyone I spoke to knew English as... More 

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Zurich, Switzerland
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The location is fine. For vacationers, it's not where the actions are, but it's convenient enough (the metro system in Lisbon is really good ), the hotel itself is surely less than grand: everything is a little broken---the paint in the elevator is somewhat peeling, elevator light indicators on our floor weren't working, drawers in both our rooms didn't close... More 

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1 review
4 of 5 stars Reviewed 1 week ago

The reception staff were friendly and helpful when we arrived we couldn't check in as we were early but they stored our luggage for us so that we could go and explore the city. The room was spacious and the bed extremely comfortable. We asked for advice on a good beach to go to and a Taxi arrived and took... More 

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London, United Kingdom
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The room was very spacious and had all you expect from a 5 star, maybe 4 star. Clean, luxurious, very comfortable and free Wi-Fi and easy to find in the corridors. The breakfast room needs updating, it was just white everywhere and not inspiring or what you'd expect from a hotel saying they are 5 star. Choice of food was... More 

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Coventry, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Is this really a 5 star hotel? I think not! Rooms are of a poor quality. There were stains on the carpet and chairs. Cupboards were scratched and didn't close. The bathroom door was perspex and didn't close. There was a perspex panel near the shower which looked onto the bedroom there was a blind on the bedroom side. As... More 

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Hong Kong, China
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is close to the Entrecampos train station and Campo Pequeno metro station. It is in the midway between the airport and the old town. The lobby is bright with a high ceiling. The receptionists were pretty efficient though they might not be smiling all the time. The waiters were overworked during breakfast time, but they had worked their... More 

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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel claims to be a five star hotel but this is an absolute sham! Do not go here expecting a 5 star experience. I have been to better 3 star hotels in the past. My stay here was not terrible but the hotel lacked the details to give their guests a 5 star experience. Our rooms were a decent... More 

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Wolverhampton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

That this hotel claims to be '5*' is a complete and utter disgrace. I shall now proceed to list all that disqualifies it from being such and generally makes it a poor quality hotel: -The rooms were disappointing i.e. dirty carpet, dirty curtains, dirty windows, dirty sofa, television not working, wood paneling covered in grease marks. -Bathroom door had no... More 

Was this review helpful? Yes 3

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