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VIP Grand Lisboa Hotel & Spa

Av. 5 de Outubro 197, Lisbon 1050-054, Portugal
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VIP Grand Lisboa Hotel & Spa
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392 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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hong kong
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed yesterday NEW

Greeted by a trainee that said yes to everything and 6 hours and 3 phone calls later nothing happened. Thankfully there were 2 staff who helped to resolve some issues. In the guest book it says that we could use the safety deposit box in the reception but the staff did not know about it. These are the things lacking... More 

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frankfurt
Level Contributor
59 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

First up don't book with breakfast, seriously don't bother, looked so lousy we went directly across the street to a delicious bakery (sandes) delicious! To the hotel; It's not a five star experience. No way. The rooms are nice size and clean, you can tell it's been upgraded, the rooms are welcoming. The breakfast is bad for the price They... More 

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South Carolina
Level Contributor
78 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It is a very clean, comfortable hotel with an excellent staff. Rooms and batrooms are large, the bedding could be a little better quality, but comfortable nevertheless. Stayed a week and had no complains.

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
545 reviews
119 hotel reviews
common_n_hotel_reviews_1bd8 302 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is considered to be a five star and in my opinion is not more than an average 4 start. If you think about been in a four star hotel, I believe it is a very good place to stay, fairly centric, nice rooms and bathroom and great value for money. on the negative side there are many things... More 

Was this review helpful? Yes 2
Erving, Massachusetts
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Had an exceptional stay here. Arrived at 8AM and my luggage was stored and we hopped on the Metro, one block away. After a long day we found our room to be clean, modern, extra comfortable beds, TV, refrig stocked with complimentary waters, safe and a full new bath with rain shower, marble vessel sink and bidet. The room window... More 

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Bucharest, Romania
Level Contributor
6 reviews
4 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

This hotel is not 5 stars. Maximum 4. The housekeeper is cleaning the room very late. Even if 2 bottles of water are included in price, you have to ask almost daily for it. The room is not too clean, too much dust. The towels are clean but very used. They brought to me soft towels only if I asked.... More 

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2 reviews
1 of 5 stars Reviewed May 31, 2015 via mobile

This is the pits blood on sheets carpets not clean no tea coffee in room but lots of sugar. water stayed in shower tray. Advise you not to stay here dirty rooms. Got room changed next room just as bad . No lights in corridor on 14th floor very dangerous. Phone did not work air con did not work so... More 

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Travelers are raving about these Lisbon hotels

Gullspang, Sweden
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 26, 2015

Definitely not 5 star. Staff were great, but do not call a doctor while there. The hotel have a service they use which is simply a ripoff, required one thousand euro as a "deposit" till the insurance company settled the bill, which they have done, but still no return of "deposit". BE WARNED!!!

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 26, 2015 via mobile

This is a long review. My friend, her boyfriend, my boyfriend and I decided to go to Portugal to have a nice week break. We went on booking.com and we found this hotel in march for £416 for one room. The facilities showed that the hotel had a pool, and a spa with a jacuzzi and sauna (one of the... More 

Was this review helpful? Yes 3
Banbury, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 26, 2015

Having read previous Tripadvisor revews I nearly changed my booking at this hotel and am now glad I did not. Whilst not seemingly a 5* hotel, it was certainly of a 4* standard. The staff were helpful and friendly, the room was well finished and comfortable and there was a good range of food at breakfast time (NB try and... More 

Was this review helpful? Yes 1
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