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VIP Grand Lisboa Hotel & Spa

Av. 5 de Outubro 197, Lisbon 1050-054, Portugal
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VIP Grand Lisboa Hotel & Spa
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VIP Grand Lisboa Hotel & Spa
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356 reviews from our community

Traveler rating
    65
    135
    94
    37
    25
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28
161
23
77
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Abu Dhabi
Contributor
13 reviews 13 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

A very disappointing stay. This is very definately not a 5 star hotel. The staff were ok very little else can be said about them. The room poorly appointed, poor bathroom design and gloomy. That said we had free wifi and the bed was good. Just as well as we did not wish to stay in the room for long.... More 

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Senior Reviewer
8 reviews 8 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 1 week ago

Disaster hotel ... 5 stars ?! Wouldn't gave even 3 stars. The only plus - staff . Always around and ready to help , do job fast and correct . So, minuses : Cleaning was the worse I ever saw . It was scary to take shower ( about bath I even didn't think ) . Everything fall out from... More 

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

All the staff were very pleasant, helpful and professional. There was no kettle in our room (avid english tea drinkers), we requested one and was no trouble at all. Room was definately much smaller than expected. Having travelled much through years, staying in value hotels to the best, VIP was more 3-4 stars than 5. Being a foodie, we decided... More 

Was this review helpful? Yes 1
Paris, France
Senior Contributor
47 reviews 47 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 19, 2015

I only stayed here for around 8 hours, having arrived quite late for an early meeting the next day. The receptionist was great; as was the one I called earlier in the week. But I had expected the hotel to feel much more luxurious than it does. It is not terribly well designed. The toilet, for example is much too... More 

Was this review helpful? Yes 1
Lousa, Portugal
Reviewer
4 reviews 4 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed February 16, 2015

First of all, I would like to make it clear that I am not one to ever complain. Sometimes I read reviews on here and think there are people who would complain about anything. But I wish I had listened to some of the bad reviews on here before making my booking. When my husband and I entered the hotel,... More 

Was this review helpful? Yes 6
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 14, 2015

This hotel was rated as 5 stars hotel, but the facility,interior and service was like 3 stars hotel. The lobby staffs not so friendly but the restaurant and meeting room staffs was nice. Been there for business.

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London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 8, 2015

My partner and I stayed at this hotel in August 2014 so I am not sure if things have changed since. Our first impressions were that the staff working at the front desk didn't seem that bothered when trying to make the guests happy, they actually seemed annoyed when faced with a few simple queries. Only one of the people... More 

Was this review helpful? Yes 1
Blaricum, The Netherlands
Top Contributor
77 reviews 77 reviews
24 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed February 6, 2015

Stayed here for a couple of days for business. No real complaints: the lunch buffet is good and abundant and the staff are friendly enough, but the interior is looking really dated and the breakfast room is devoid of any atmosphere. Room rate was very decent and location is conveniently central so wouldn't advise against staying, just don't expect 5-star... More 

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Dublin
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed January 29, 2015

We stayed here last week for 2 nights and had a comfortable enough stay. It had a really nice and comfy bed, very modern in designed hotel. Its very close to the metro stop which is great for heading anywhere in the city, the sight seeing buses stop close by also. Staff were very friendly if somewhat a little slow,... More 

Was this review helpful? Yes 1
nottingham
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 7, 2015

This hotel has everything that should make it fantastic BUT somehow doesn't reach it ? There are no complaints regarding price but everything comes with a BUT ! -even though arrived at noon which was early the polite desk staff were happy to check us in BUT- room allocated was a twin not a double as requested at the desk... More 

Was this review helpful? Yes 2
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