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VIP Grand Lisboa Hotel & Spa

Av. 5 de Outubro 197, Lisbon 1050-054, Portugal
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1 room 1 guest
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VIP Grand Lisboa Hotel & Spa
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440 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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Antwerp, Belgium
Level Contributor
92 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Let me just say, whoever it was that gave this place five stars, was either drunk or receiving inducements, or - quite possibly - a combination of the two. In our first room, the mattress was extremely soft & saggy. Bed linen was damp & smelly & bed sheet was too small for the mattress. After an awful night, we... More 

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Bonn, Germany
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed there because of a flight delay. The room was nice and the staff was very friendly and helpful. I really enjoined the food there, we had dinner, breakfast and a very early lunch before flying to our destination. The food and especially the desserts were delicious, I could not stop eating...

Was this review helpful? Yes 1
Zurich, Switzerland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

We were a group of friends staying one night in Lisbon; 5 couples. One of them got married the day before and the rest of us wanted to make this stay special for them. Little did we know, the service provided in this hotel was way below your expectations. Let's start with the beginning shall we? When we arrived with... More 

Was this review helpful? Yes 3

Travelers are raving about these Lisbon hotels

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

There is no shade around the pool; when we asked reception for an umbrella we were told this was not possible meaning we had to sit in 36 degree heat. There was no apology or any empathy from the staff. The bedroom looked nice but on closer inspection had lots of stains and things didn't work correctly. The bathroom had... More 

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Toddington, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

VIP built a 5* building, installed a 2* hotel management team & ended up with a 3* hotel. The staff on the ground did their best but only 2 staff serving/shuffling between the restaurant & bar. We waited 38 mins for drinks & were served as soon as we arrived at the bar! Apparently they don't get many guests on... More 

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London, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Where should I start... - Very bad service (20m to check in) - Staff with no manners or flexibility to solve problems - Dirty carpets in the living room - One of the worst dining experiences ever (the "chef" must be a 10y old with kindergarten training) - Dirty old outdoor pool - Minibar was empty, dirty (still had a... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

This is the worst hotel i have ever stayed. Blood on sheets dirty carpets air con not working. Like an oven on room 14Th floor no lights in hallway totally. Dark this place is a death trap waiting to happen

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Los Montesinos, Spain
Level Contributor
132 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The location was not great but the helpful reception staff helped us get to the metro for a 20 minute ride to the best areas. The hotel was modern clean with free covered parking. The rooms were large clean with all the amenities that you could want. Only one of the bars was open and nearby there wasn't much choice.

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Vancouver, Canada
Level Contributor
214 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
5 of 5 stars Reviewed July 26, 2015

I stayed at this hotel the past three nights and was very impressed. It might not be quite at the level of American five star hotels, but for the price you really can't go wrong. I was particularly impressed by the front desk staff who were great at handling all of my questions. Everyone I spoke to knew English as... More 

Was this review helpful? Yes 1
Zurich, Switzerland
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 21, 2015

The location is fine. For vacationers, it's not where the actions are, but it's convenient enough (the metro system in Lisbon is really good ), the hotel itself is surely less than grand: everything is a little broken---the paint in the elevator is somewhat peeling, elevator light indicators on our floor weren't working, drawers in both our rooms didn't close... More 

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Bathroom (23)
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Hotel & grounds (14)
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Amenities (69)
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Executive Suite (33)
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Garden Suite (56)
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Presidential Suite (47)
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Restaurants and Bars (40)
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Standard Double Room (23)
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Standard Twin Room (28)
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The Hotel (37)

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