The hotal was overall disappointing.... not really a SPA as this was not part of the hotel and meant a 40 eruo charge to use its facilities. The service was variable and mostly poor with the reception unfriendly. However on the plus side breakfast was good quality and room was clean. The location was good with a short 15 minute... More

This place felt understaffed and like they were just trying to make ends meet. I would not stay here again. We got a great rate on the room so I don't want to complain too much but if I was paying for a 5 star hotel I would be highly disappointed.

This hotel is maxi 3+ stars,very long road to the centre(2km) but you can use metro.Very strange design in the bathroom that you could n"t wash yourself normal,very poor breakfast.Condition don"t work in the room ,they have system in the hall hotel but it does n"t work. Very bad cleaning, a lot of dust.For so high prise I never want... More

Had a great stay at this hotel situated a metro stop or two away (or €5 taxi) from central Lisbon. Extremely helpful staff, delicious food and a nice spa. Also one of the best hotel rooms I've stayed in. Big room, large VERY comfortable bed, big bathroom with a nice rain style shower. Rooftop pool is small and probably shaded... More

Usually go 2 to 3 times a year to Portugal, most of the time on business but the last time my girl gone with me.. She loved the Grand Lisboa. It was her first time in Portugal and she says... couldn't go to better place... I think she get lost on the Spa and the Wellness Centre... completly refurnished and... More

I stayed at the VIP Grand Lisboa on business repeatedly in the second half of 2011 due to its proximity to the office I was working from. I would not recommend the hotel unless the location happens to be very convenient for your needs, and this outweigh all other concerns. The location is not ideal for tourists and most business... More

The staff were friendly and helpful, but I wouldn't stay here again. I didn't think much of the bathroom... The door was a large sliding pane of glass that was hard to slide and didn't close completely, leaving a good half-inch gap. The loo was much higher than any other loo I've come across, and uncomfortable as a result. The... More

Relocated here from inspirita santa Marta which was overbooked Nice hotel good room excellent breakfast. Good helpful staff nice bar however it is in the sticks middle of knowwhere with no nearby bars or restaurants. Taxis are very cheap in Lisbon 6euros for 4 to city centre so our trip wasn't spoilt

7-night stay in October 2011. Didn't start well when I arrived at 10:30am after a 30 hour flight from Australia, and was firmly told "Check-in is not until after 2:00pm. No rooms are available." At least it wasn't just me - subsequent guests were told the same! Rooms - good size, quiet, black-out blinds. Would have looked great when just... More