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Hotel Borges Chiado

Rua Garret 108 | Chiado - Lisboa, Lisbon 1200-205, Portugal
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Hotel Borges Chiado
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469 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Banbury, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here during a significant anniversary. Initially there was some misunderstanding regarding our room requirements, but this was soon resolved by talking to the hotel manager and we received a very nice room which was quiet,air conditioned and comfortable. It seems to be necessary to approach the staff for help rather than help being offered but I think this... More 

Was this review helpful? Yes
Albufeira, Portugal
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed here with my wife and her family for her birthday and can't fault the hotel. When we first arrived our room was dark and damp and small so we asked if we could change and within 5 minutes we were taken to one of the front facing rooms, 12 ft ceilings, great view over the main agenda and you... More 

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Bucharest, Romania
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

friendly staff but average breakfast. clean room but not too big for 3 persons (as I found 3 beds in my single room). very good for a city break or similar. perfect location in front of Baixa metro and near taxi or bus station, but you need to walk few steps because you cannot park the car in that pedestrian... More 

Was this review helpful? Yes
VanessaMCarvalho, Gestão de Clientes at Hotel Borges Chiado, responded to this review

Dear Ion Daniel P., Thank you for having taken the time to share your precious feedback with us. We want to inform that our Hotel has some parking spaces available for our customers. We hope to welcome you back in the near future. With best regards, Célia Micali Rosado Hotel Borges Chiado More 

Brisbane, Queensland, Australia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Very central to everything in historic Lisbon. 5 steps from the metro which was clean, safe and very easy to use. Can eat, shop and travel from the hotel door step. Reception staff at hotel couldn't be less helpful. They all seemed unhappy and preoccupied with work behind the counter. The room was tired and needed to be refurbished. Even... More 

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VanessaMCarvalho, E-Commerce at Hotel Borges Chiado, responded to this review

Dear Nicky C., Thank you for having taken the time to share your precious feedback with us. We are sincerely sorry that your experience has not been 5 stars. Your concerns about the atmosphere between the team have been reviewed, and I can assure you that it was an isolated situation and will not happen again. We also want to... More 

Sao Bras de Alportel, Portugal
1 review
3 of 5 stars Reviewed 4 weeks ago

The positives of this Hotel undoubtedly location, housekeeping staff very helpful and friendly. However our visit was marred by our experience of the extremely rude Head of Reception 'Lara' who became Cruella to our party of five ladies. We arrived at the Hotel in the morning and were able to leave our luggage and told to return at 2.00pm to... More 

Was this review helpful? Yes
VanessaMCarvalho, Gerente de relações com clientes at Hotel Borges Chiado, responded to this review

Dear Pauline S., Thank you for having taken the time to share your precious feedback with us. We are sincerely sorry that your experience has not been 5 stars. Your concerns regarding the atmosphere between the team have been reviewed, and I can assure you that it was an isolated situation and will not happen again, i have personally followed-up... More 

Dublin, Ireland
1 review
3 of 5 stars Reviewed 4 weeks ago

Hotel very centrally located and excellent access to everywhere. Breakfast room, while very ornate left a lot to be desired. Food not well presented but adequate. Staff at reception were warm and approachable. A good base for a weekend away. Bathroom very small. Beds very comfortable.

Review collected in partnership with Amoma.com

Was this review helpful? Yes
Rio de Janeiro, RJ
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

In the center of Lisbon, near of the main attractions, taxis, trams, metro, buses, all available. My room was particularly big and silent. The staff is gentle, breakfast was OK, furniture and TV brand new .

Was this review helpful? Yes
County Dublin, Ireland
1 review
5 of 5 stars Reviewed May 27, 2015

Very clean hotel right in the heart of city, beside Metro and tram stop. Nice buffet breakfast included. Staff very helpful. Loved Lisbon and would recommend this hotel as a perfect base to explore the city.

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Windhoek, Namibia
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed May 9, 2015

We stayed here for four nights in April. When we arrived, the woman at reception was on the phone. She took absolutely no notice of me but ignored me utterly while continuing her conversation, and only looked up when I spoke to her. Then there was some confusion over our reservation with staff faffing away without any apology or explanation.... More 

Was this review helpful? Yes 2

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