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Hotel Borges Chiado

Rua Garret 108 | Chiado - Lisboa, Lisbon 1200-205, Portugal
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Hotel Borges Chiado
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489 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Ardee, Ireland
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

It's a good hotel. You get what you pay for! We stayed there for 7 days during Christmas time with our 5 months old baby. Its very well located, great staff, clean. We asked to be located in a room facing the opposite of the main street as we were told that can be noisy in that side.

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Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Hotel is at the centre of everything and clean. Definitely a 3 star with no delusions of being anything else but for the price paid u shouldn't complain (paid 105 euros bwn 3 people per night at short notice and in peak season incl breakfast)...but I wouldn't book my honeymoon here. My score is based on value for money, location... More 

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Denmark
Level Contributor
49 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at the hotel 4 nights. When arriving we couldn't get the 2 double rooms we had already booked and paid for and were told that they could only give us 1 single and 1 triple room for the first night. Not very satisfying, and although we got 2 double rooms the next day we were NOT offered any kind... More 

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Banbury, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We stayed here during a significant anniversary. Initially there was some misunderstanding regarding our room requirements, but this was soon resolved by talking to the hotel manager and we received a very nice room which was quiet,air conditioned and comfortable. It seems to be necessary to approach the staff for help rather than help being offered but I think this... More 

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VanessaMCarvalho, Gestão de Clientes at Hotel Borges Chiado, responded to this review

Dear Mrs. Adrian, Thank you for taking the time to write such fantastic comments in your review. It is extremely rewarding to hear that our guests have had a very good experience with us and that you would recommend our Hotel to others. We look forward to welcoming you back to Lisboa again in the very near future and hopefully... More 

Albufeira, Portugal
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Stayed here with my wife and her family for her birthday and can't fault the hotel. When we first arrived our room was dark and damp and small so we asked if we could change and within 5 minutes we were taken to one of the front facing rooms, 12 ft ceilings, great view over the main agenda and you... More 

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Bucharest, Romania
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 24, 2015

friendly staff but average breakfast. clean room but not too big for 3 persons (as I found 3 beds in my single room). very good for a city break or similar. perfect location in front of Baixa metro and near taxi or bus station, but you need to walk few steps because you cannot park the car in that pedestrian... More 

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VanessaMCarvalho, Gestão de Clientes at Hotel Borges Chiado, responded to this review

Dear Ion Daniel P., Thank you for having taken the time to share your precious feedback with us. We want to inform that our Hotel has some parking spaces available for our customers. We hope to welcome you back in the near future. With best regards, Célia Micali Rosado Hotel Borges Chiado More 

Brisbane, Queensland, Australia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 20, 2015

Very central to everything in historic Lisbon. 5 steps from the metro which was clean, safe and very easy to use. Can eat, shop and travel from the hotel door step. Reception staff at hotel couldn't be less helpful. They all seemed unhappy and preoccupied with work behind the counter. The room was tired and needed to be refurbished. Even... More 

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VanessaMCarvalho, E-Commerce at Hotel Borges Chiado, responded to this review

Dear Nicky C., Thank you for having taken the time to share your precious feedback with us. We are sincerely sorry that your experience has not been 5 stars. Your concerns about the atmosphere between the team have been reviewed, and I can assure you that it was an isolated situation and will not happen again. We also want to... More 

Sao Bras de Alportel, Portugal
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 5, 2015

The positives of this Hotel undoubtedly location, housekeeping staff very helpful and friendly. However our visit was marred by our experience of the extremely rude Head of Reception 'Lara' who became Cruella to our party of five ladies. We arrived at the Hotel in the morning and were able to leave our luggage and told to return at 2.00pm to... More 

Was this review helpful? Yes 1
VanessaMCarvalho, Gerente de relações com clientes at Hotel Borges Chiado, responded to this review

Dear Pauline S., Thank you for having taken the time to share your precious feedback with us. We are sincerely sorry that your experience has not been 5 stars. Your concerns regarding the atmosphere between the team have been reviewed, and I can assure you that it was an isolated situation and will not happen again, i have personally followed-up... More 

Dublin, Ireland
1 review
3 of 5 stars Reviewed June 3, 2015

Hotel very centrally located and excellent access to everywhere. Breakfast room, while very ornate left a lot to be desired. Food not well presented but adequate. Staff at reception were warm and approachable. A good base for a weekend away. Bathroom very small. Beds very comfortable.

Review collected in partnership with Amoma.com

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Rio de Janeiro, RJ
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 2, 2015

In the center of Lisbon, near of the main attractions, taxis, trams, metro, buses, all available. My room was particularly big and silent. The staff is gentle, breakfast was OK, furniture and TV brand new .

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