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Hotel Borges Chiado

Rua Garret 108 | Chiado - Lisboa, Lisbon 1200-205, Portugal
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1 room 1 guest
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Hotel Borges Chiado
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517 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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Birmingham, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Lovely hotel right in the centre of things, easy walk to shops, bars, hotel room big good air con which was good as it was very hot. You must take the old tram 28 to the old town of Alfma, old cobbled streets and great views out to sea. Buy all day ticket from metro will let you on trams,... More 

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Level Contributor
3 reviews
1 of 5 stars Reviewed 1 week ago

Absolutely horrible stay. I got a really bad room, dirty and smelly. It was really discusting. Location is good but that's not compensating for anything I have never left a hotel during my business trips, after all it is only a night stay after work. This time I preferred to leave even if it meant I lost money. Breakfast was... More 

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San Juan, Puerto Rico
Level Contributor
3 reviews
1 of 5 stars Reviewed 4 weeks ago

Unfortuntely there was a strong smell of old humidity and a water leak from the cealing causing a water drop sound all night and moisture which caused a severe allergy.The ceiling was damaged with moisture bubbles Having nowhere to go, after a long flight and being tired I only stayed that night. The room did not have soap, shampoo or... More 

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Ardee, Ireland
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 5 weeks ago

It's a good hotel. You get what you pay for! We stayed there for 7 days during Christmas time with our 5 months old baby. Its very well located, great staff, clean. We asked to be located in a room facing the opposite of the main street as we were told that can be noisy in that side.

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Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 27, 2015

Hotel is at the centre of everything and clean. Definitely a 3 star with no delusions of being anything else but for the price paid u shouldn't complain (paid 105 euros bwn 3 people per night at short notice and in peak season incl breakfast)...but I wouldn't book my honeymoon here. My score is based on value for money, location... More 

Was this review helpful? Yes 2
Denmark
Level Contributor
48 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed July 21, 2015

Stayed at the hotel 4 nights. When arriving we couldn't get the 2 double rooms we had already booked and paid for and were told that they could only give us 1 single and 1 triple room for the first night. Not very satisfying, and although we got 2 double rooms the next day we were NOT offered any kind... More 

Was this review helpful? Yes 1
Banbury, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 28, 2015

We stayed here during a significant anniversary. Initially there was some misunderstanding regarding our room requirements, but this was soon resolved by talking to the hotel manager and we received a very nice room which was quiet,air conditioned and comfortable. It seems to be necessary to approach the staff for help rather than help being offered but I think this... More 

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VanessaMCarvalho, Gestão de Clientes at Hotel Borges Chiado, responded to this review

Dear Mrs. Adrian, Thank you for taking the time to write such fantastic comments in your review. It is extremely rewarding to hear that our guests have had a very good experience with us and that you would recommend our Hotel to others. We look forward to welcoming you back to Lisboa again in the very near future and hopefully... More 

Albufeira, Portugal
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 28, 2015

Stayed here with my wife and her family for her birthday and can't fault the hotel. When we first arrived our room was dark and damp and small so we asked if we could change and within 5 minutes we were taken to one of the front facing rooms, 12 ft ceilings, great view over the main agenda and you... More 

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VanessaMCarvalho, Gestão de Clientes at Hotel Borges Chiado, responded to this review

Dear Sir, Thank you very much for such honest review at Hotel Borges Chiado. Our Hotel is a 200 years old historical building , many rooms are differents of each other and depending of the perspective and expectations the rooms might be big or small. We are glad that you have told us your opinion so we had the chance... More 

Bucharest, Romania
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 24, 2015

friendly staff but average breakfast. clean room but not too big for 3 persons (as I found 3 beds in my single room). very good for a city break or similar. perfect location in front of Baixa metro and near taxi or bus station, but you need to walk few steps because you cannot park the car in that pedestrian... More 

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VanessaMCarvalho, Gestão de Clientes at Hotel Borges Chiado, responded to this review

Dear Ion Daniel P., Thank you for having taken the time to share your precious feedback with us. We want to inform that our Hotel has some parking spaces available for our customers. We hope to welcome you back in the near future. With best regards, Célia Micali Rosado Hotel Borges Chiado More 

Brisbane, Queensland, Australia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 20, 2015

Very central to everything in historic Lisbon. 5 steps from the metro which was clean, safe and very easy to use. Can eat, shop and travel from the hotel door step. Reception staff at hotel couldn't be less helpful. They all seemed unhappy and preoccupied with work behind the counter. The room was tired and needed to be refurbished. Even... More 

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VanessaMCarvalho, E-Commerce at Hotel Borges Chiado, responded to this review

Dear Nicky C., Thank you for having taken the time to share your precious feedback with us. We are sincerely sorry that your experience has not been 5 stars. Your concerns about the atmosphere between the team have been reviewed, and I can assure you that it was an isolated situation and will not happen again. We also want to... More 

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