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HF Fenix Urban

#72 of 228 Hotels in Lisbon
Certificate of Excellence
Avda Antonio Augusto de Aguiar, 14, Lisbon 1050-016, Portugal
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1 room 1 guest
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793 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We recommend this hotel! Our rom was so comfortable and spacy, very clean and quite. Comfortable and spacy bed also. Breakfast was very delicious with wide range of fruit, warm meals, sweets, very helpful and fast stuff in restaurant. Only bad thing in this hotel is slow internet.. We'll come here again for sure! :)

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London, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Not far from the Marques do Pombal, this is an ideal location, near Metro, or a short walk to town. The decor is new, the family room very ample and the breakfast buffet is fresh and tasty. The staff is very friendly too. Great place to stay with family for a city break.

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Denver, Colorado
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Friendly staff and a nice breakfast buffet with lots of options. Rooms are are minimal in design and amenities but get the job done. Great location. The hotel could also arrange an easy transfer to the airport. Only complaint would be the bathroom and bed. Shower was somewhat dirty and the beds were the least comfortable of our Euro vacation.

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Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 26, 2015

Great hotel, clean bright and modern.Staff were friendly. The price was brilliant for what you get , very very affordable for the standard they offer there.the breakfast buffet is just amazing, all kinds of food, you'll never leave the brrakfast table hungry! The only one dissapointment for us was the dinner we had there one evening,the food was dripping with... More 

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Budapest
Level Contributor
30 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed July 23, 2015

We spent here 3 nights in July. We came to Lisbon to visit the city and see as much as we can so we wanted a basic clean hotel and we got what we paid for. It's very close to Parque metro station so you can reach everything fast and easy. Our room was on the 7th floor, it's not... More 

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Midlands
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 21, 2015

We stayed at this hotel in March 15. Although the hotel is about a 15 minute nice walk from the very centre of Lisbon, it is directly situated outside a metro station which was ideal for getting around if you don't want to walk. The rooms were clean and comfortable. The downstairs reception area and bar was under re-construction when... More 

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Sydney, Australia
Level Contributor
50 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed July 18, 2015

I would agree with the previous review and say HF Fenix Urban is nothing special, but it's got what you'd generally want from a city hotel stay - comfort, helpful and friendly staff, and easy access to transport links. It's not in the dead-centre of town, so expect to walk about 20 minutes to get there, which in the summer... More 

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Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed July 9, 2015

The first impression from outside was quite pleasing, giving the impression of a modern 4 star hotel, but the excitement didnt last long. Location: very close to the metro, good location, somewhere close to the centre The room: not very clean, not very well designed, no luxury, the beds in both rooms (we changed) were terribly bad in shape, the... More 

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Zurich
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 7, 2015

Fenix Urban belongs to the Portuguese Hotéis Fénix Group and from my experience you can count on an excellent, very friendly service. The hotel is made for international tourism but to serve all the different needs is a challenge they perfectly master. Clean rooms, wonderful beds, rich breakfast buffet, English speaking reception. Very close to Marques de Pombal it is... More 

Was this review helpful? Yes 2
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 6, 2015

The hotel is in a very good location. The subway is really close. It is not close to the city center or the tourist area but you can get there very fast only 2 subway station. The calouste gulbenkian museum an the park are very close and also the edouardo vii park. It has a very nice design and the... More 

Was this review helpful? Yes 2
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