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HF Fenix Urban

#42 of 225 Hotels in Lisbon
Certificate of Excellence
Avda Antonio Augusto de Aguiar, 14, Lisbon 1050-016, Portugal
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HF Fenix Urban
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HF Fenix Urban
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665 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Stuttgart, Germany
Contributor
11 reviews 11 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

We have spent four nights on out first visit to Lisbon. Location of the hotel is convenient: right next to a metro station or not a long walk to the city centre in case you like walking. Enough shops and restaurants next to the hotel. Room was good, we stayed on the 7th floor. Breakfast was included. Fresh fruit and... More 

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Hammaro, Sweden
1 review
5 of 5 stars Reviewed 2 weeks ago

We were met with good service from Filipa when we arrived! The beakfast was good but sometimes a bit noicy and overcrowded but overall good. The room and hotel was clean and fresh. Sometimes you could hear other guest in an other room but not much. The traffic outside the hotel didnt disturbed at all. Great with a close by... More 

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Pinhal Novo, Portugal
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

They booked the amount of the 1st night from all the rooms i booked already a few days before arrival and overcharged me. Several mistakes and lots of incompetence of the hotel. They gave me the money back but after having paid everything, on the departure day they called me insisting i had to pay more than the amount mencioned... More 

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London, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great location great value. Breakfast served buffet style with variety of cold and hot selection as well as fruits and cakes. Polite and friendly staff all over the hotel. Very clean and spacious room. Close to restaurants and supermarkets as well as transport system. The bus from the airport stops 50 meters away from the hotel, good initial sightseeing, alternatively... More 

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Milan, Italy
Contributor
14 reviews 14 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Location is perfect: close to Parque metro station which is perfect to reach the city centre as well as the airport. Rooms are very clean even if pretty small (we got a room at the end of the floor hallway, if you get one in the middle it is bigger). Also very quite thanks to a good insulation of the... More 

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Norwich, United Kingdom
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is fairly centrally situated which is where its appeal ended for me. The lobby was almost always crowded with guests of a variety of nationalities either arriving or leaving. The reception staff were not very helpful - a result, perhaps of all the to-ing and fro-ing. The rooms were variable - some huge and some, (including mine) very... More 

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Montreal
Senior Contributor
43 reviews 43 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 14, 2015

Central location 2 minutes away from Praça do Marquès de Pombal. Near subway and Aerobus stop. Room was small but quiet and clean. Nice value for the money. Breakfast included. Choice was not extensive but sufficient. Would go back.

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Blackpool, Lancashire
Top Contributor
75 reviews 75 reviews
35 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed March 14, 2015

We have just spent 4 nights in the Fenix Urban on our first visit to Lisbon. We took a taxi from the airport and confirmed with the driver before we set off the rate of 15 euro. I had booked a room on the 7th floor which was very clean, spacious and comfortable. My only slight niggle was there was... More 

Was this review helpful? Yes 1
Europe
Top Contributor
213 reviews 213 reviews
36 hotel reviews
162 helpful votes 162 helpful votes
4 of 5 stars Reviewed March 13, 2015

Hotel is similar to Ibis in style (modern) and amenities. There was a safe in the room. Convenient location- right by the metro and the Spanish department store, El Corte Ingles, is nearby (up the hill) if you need anything. Not in the popular tourist neighbourhoods, but really close by. If you like walking, it's also good. Very friendly staff.... More 

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Senior Contributor
45 reviews 45 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 1, 2015 via mobile

Hotel com preço justo, bem localizado com ótimos servicos. Próximo de vários pontos de interesse. Hotel with fair price , well located with excellent services. Close to many points of interest. I Will return. Its a wonderful city

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