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HF Fenix Urban

#72 of 228 Hotels in Lisbon
Certificate of Excellence
Avda Antonio Augusto de Aguiar, 14, Lisbon 1050-016, Portugal
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HF Fenix Urban
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756 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Great hotel, clean bright and modern.Staff were friendly. The price was brilliant for what you get , very very affordable for the standard they offer there.the breakfast buffet is just amazing, all kinds of food, you'll never leave the brrakfast table hungry! The only one dissapointment for us was the dinner we had there one evening,the food was dripping with... More 

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Budapest
Level Contributor
30 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent here 3 nights in July. We came to Lisbon to visit the city and see as much as we can so we wanted a basic clean hotel and we got what we paid for. It's very close to Parque metro station so you can reach everything fast and easy. Our room was on the 7th floor, it's not... More 

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Midlands
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at this hotel in March 15. Although the hotel is about a 15 minute nice walk from the very centre of Lisbon, it is directly situated outside a metro station which was ideal for getting around if you don't want to walk. The rooms were clean and comfortable. The downstairs reception area and bar was under re-construction when... More 

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Sydney, Australia
Level Contributor
44 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I would agree with the previous review and say HF Fenix Urban is nothing special, but it's got what you'd generally want from a city hotel stay - comfort, helpful and friendly staff, and easy access to transport links. It's not in the dead-centre of town, so expect to walk about 20 minutes to get there, which in the summer... More 

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Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

The first impression from outside was quite pleasing, giving the impression of a modern 4 star hotel, but the excitement didnt last long. Location: very close to the metro, good location, somewhere close to the centre The room: not very clean, not very well designed, no luxury, the beds in both rooms (we changed) were terribly bad in shape, the... More 

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Zurich
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Fenix Urban belongs to the Portuguese Hotéis Fénix Group and from my experience you can count on an excellent, very friendly service. The hotel is made for international tourism but to serve all the different needs is a challenge they perfectly master. Clean rooms, wonderful beds, rich breakfast buffet, English speaking reception. Very close to Marques de Pombal it is... More 

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Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is in a very good location. The subway is really close. It is not close to the city center or the tourist area but you can get there very fast only 2 subway station. The calouste gulbenkian museum an the park are very close and also the edouardo vii park. It has a very nice design and the... More 

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Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had the chance to stay in HF Fenix Urban between 27.06-02.07.2015, and we really loved it. First the location is perfectly suited near the a recreation park and as we arrived we saw a big concert. But wait, don't worry, there was no noise or any loud music in the room. By having a 1.4 euro metro ticket and... More 

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Rhuddlan, Wales, United Kingdom
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

What a lovely hotel. Clean, modern and lots of fun if you like all things music. The reception looked liked a drum kit, with the bar a piano. The room I stayed in was on the jazz floor. The room was clean with a choose of lighting effects and electric blinds. Although the hotel is situated on a main road,... More 

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Cwmbran, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is very close to the Parque metro station so it is very convenient for travelling to the city and the airport. Room was clean and nicely decorated with a huge Queen sized bed. Had a delicious dinner in the small dining area near the bar on one evening. There was a large choice of different foods at breakfast.... More 

Was this review helpful? Yes 2
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