We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

HF Fenix Urban

#60 of 226 Hotels in Lisbon
Certificate of Excellence
Avda Antonio Augusto de Aguiar, 14, Lisbon 1050-016, Portugal
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
HF Fenix Urban
Professional photos View all
Browse nearby
HF Fenix Urban
Write a Review

644 reviews from our community

Traveler rating
    228
    322
    73
    12
    9
See reviews for
144
290
33
34
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (644)
  • Mar-May only
    (148)
  • Jun-Aug only
    (170)
  • Sep-Nov only
    (197)
  • Dec-Feb only
    (129)
All months
Norwich, United Kingdom
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The hotel is fairly centrally situated which is where its appeal ended for me. The lobby was almost always crowded with guests of a variety of nationalities either arriving or leaving. The reception staff were not very helpful - a result, perhaps of all the to-ing and fro-ing. The rooms were variable - some huge and some, (including mine) very... More 

Was this review helpful? Yes
Montreal
Senior Contributor
43 reviews 43 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Central location 2 minutes away from Praça do Marquès de Pombal. Near subway and Aerobus stop. Room was small but quiet and clean. Nice value for the money. Breakfast included. Choice was not extensive but sufficient. Would go back.

Was this review helpful? Yes
Blackpool, Lancashire
Top Contributor
73 reviews 73 reviews
35 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have just spent 4 nights in the Fenix Urban on our first visit to Lisbon. We took a taxi from the airport and confirmed with the driver before we set off the rate of 15 euro. I had booked a room on the 7th floor which was very clean, spacious and comfortable. My only slight niggle was there was... More 

Was this review helpful? Yes 1
Europe
Top Contributor
196 reviews 196 reviews
35 hotel reviews
155 helpful votes 155 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel is similar to Ibis in style (modern) and amenities. There was a safe in the room. Convenient location- right by the metro and the Spanish department store, El Corte Ingles, is nearby (up the hill) if you need anything. Not in the popular tourist neighbourhoods, but really close by. If you like walking, it's also good. Very friendly staff.... More 

Was this review helpful? Yes
Senior Contributor
45 reviews 45 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Hotel com preço justo, bem localizado com ótimos servicos. Próximo de vários pontos de interesse. Hotel with fair price , well located with excellent services. Close to many points of interest. I Will return. Its a wonderful city

Was this review helpful? Yes
Top Contributor
63 reviews 63 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed February 10, 2015

Although less expensive than its "brother" hotel nearby, HF Fénix Urban is a bit more modern, has a bit better service, a bit nicer rooms, similar good breakfast and only a bit worse location (7 or 8 minutes walk from the metro station as opposed to in front of it). Rates are very good for what is offered, specially if... More 

Was this review helpful? Yes 2
Manchester, United Kingdom
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 26, 2015

Great location next to Parque Metro station or a stroll downhill to Marques Pombal for very easy access from Airporto Lisboa, direct to Marques but a climb uphill, 1 line change for Parque. Very helpful reception staff, Catarina, helped us thoroughly and planned our 3 days to go around Lisbon and Sintra, with a Map, tram names, stations to get... More 

Was this review helpful? Yes 4
Rio de Janeiro, RJ
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 12, 2015

In a city such as Lisbon with so much to do all you need is a good night´s sleep. Add to this a great breakfast, an excellent location and friendly service (props to the girls at the front desk...Filipa, Catarina...you are the best) and HF Urban is your best choice at a very reasonable price considering Lisbon´s standards. The wifi... More 

Was this review helpful? Yes 1
Sweden
Contributor
12 reviews 12 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 2, 2015 via mobile

We had a family room for one night on the way to the Algarve. The room was enormous, probably 40 sq m or more. There was even a play area for the kids! The hotel is basic, not bad in any way, but definitely not luxury either. The fittings and furniture is a bit worn and old. The breakfast buffet... More 

Was this review helpful? Yes
Miami, Florida
Top Contributor
73 reviews 73 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed December 30, 2014

Hotel Fenix Urban is a comfortable contemporary hotel in the heart of Lisbon. It is convenient to public transportation, the airport, shopping, dining, and sightseeing. The rooms are clean and well appointed. They offer free Wifi, a restaurant, bar, breakfast and all the amenities you could want or need. The staff is friendly, helpful, patient, and personable. Filipia at the... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

395 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (157)
Viewed
Room/suite (46)
Viewed
Bathroom (36)
Viewed
Hotel & grounds (14)
Viewed
Dining (10)
Viewed
View from room (8)
Viewed
2:21
Videos (1)
Viewed
Other (42)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (206)
Viewed
Amenities (19)
Viewed
Fenix Twin (29)
Viewed
Restaurants and Bars (59)
Viewed
Standard Duplex (34)
Viewed
Terrace Duplex (36)
Viewed
The Hotel (29)

Management photos: Courtesy of the property manager

Viewed
All management photos (32)
Viewed
View from room (1)
Viewed
Room/suite (18)
Viewed
Hotel & grounds (11)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question