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HF Fenix Urban

4.0 of 5 Avda Antonio Augusto de Aguiar, 14, Lisbon 1050-016, Portugal
#50 of 219 Hotels in Lisbon
527 Reviews 4 of 5 stars
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Certificate of Excellence 2014
HF Fenix Urban
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HF Fenix Urban
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527 reviews from our community

Traveler rating
    189
    264
    57
    9
    8
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120
239
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28
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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English first
Zagreb, Croatia
Contributor
12 reviews 12 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel is a real value for money, easy to find from airport, close to city center. It is close to Il corte ingles, if you are in Lisbon for shopping. Staff is helpfull, and the rooms are big and clean. My objections would be on soundproof; could be better both from inside and outside. Although the breakfast was good... More

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Sydney
Contributor
12 reviews 12 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed in this hotel twice, once when I arrived in Lisbon, and later, just before I flew home. On each occasion, the reception staff were especially friendly and helpful, with tips and advice for my first trip to Lisbon. My rooms were comfortable, clean and worked well. The hotel is quiet, but a bit away from the absolute centre... More

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Reviewer
5 reviews 5 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is in a good neighborhood of Marques de Pombal. It's a few metro stops to the touristy city center, and fewer than 10 euros if going by a taxi. The metro stop is less than a 5 min walk. What impressed me the most was the staff. Most of the staff spoke very fluent English, and were extremely... More

Was this review helpful? Yes 1
Newbridge, Ireland
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here for just one night. Excellent location able to walk to dinner. Close to tourist bus stop as well as airport bus stop. Staff fantastic very very friendly. Fabulous buffet breakfast. Can't wait to come and stay again

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Constanta, Romania
1 review
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel for a week. The rooms are very clean, a must for any hotel. The staff was friendly and helpfull when asked for something. The breakfast had enough variety and the plates were refilled all the time. The only downside în my opinion was the fact that they only have 2 elevators, a thing especially în... More

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Reviewer
4 reviews 4 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

The hotel is clean and well located. However, they put me in a room right under the dining room so I had to wake up every day at 6 am to the disturbing sound of furniture moving around above me. The staff did not seem to care about my complain, so I had to move to another hotel two days... More

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Royal Tunbridge Wells, United Kingdom
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Ok-so lets get the bad stuff out of the way. 1) We asked for a family room for 5. 2 adults and 3 kids. When we arrived the sofa bed was not made up and there was no bedding. We asked for this to be rectified and when we got back to our room in the evening it still had... More

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Antwerp, Belgium
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We stayed here for four nights in August. The hotel is just two minutes from the bus stop of the shuttle bus from the airport(Aerobus) and the nearest underground station is also just a minute away. The hotel is clean, the staff is very helpful and the breakfast offers a lot to choose from. Lastly there were some excellent restaurants... More

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St. Petersburg, Russia
Top Contributor
53 reviews 53 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

During a visit to Lisbon half of the time I stayed in this hotel and half of the time in another hotel. While staying in another hotel I was coming there for breakfasts which were very nutricious just for 5 euro per person (for those who didn’t include it to the room rate or for the tourists from other hotels):... More

Was this review helpful? Yes 1
Belfast, United Kingdom
Contributor
20 reviews 20 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Whilst on holiday on the Algarve we went to Lisbon for an overnight stay on the 7th August. Booking in was seamless and the staff professional. However the room we were allocated was unsuitable and we realised that the cistern was dripping. After informing the receptionist we were allocated a room which although smaller was more suitable. The Hotel was... More

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Additional Information about HF Fenix Urban

Address: Avda Antonio Augusto de Aguiar, 14, Lisbon 1050-016, Portugal
Location: Portugal > Estremadura > Lisbon
Price Range (Based on Average Rates): $
Hotel Class:4 star — HF Fenix Urban 4*
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Also Known As:
Hf Fenix Urban Hotel Lisbon
Nh Hotels Lisbon
Nh Parque Lisboa Lisbon

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