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Hotel Americano

Rua 1 de Dezembro, 73 | Rua 1º De Dezembro, 73, Lisbon 1200, Portugal
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Hotel Americano
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Hotel Americano
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256 reviews from our community

Traveler rating
    16
    78
    85
    35
    42
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32
106
21
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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El Jadida, Morocco
Senior Contributor
39 reviews 39 reviews
5 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Lisbon is a great city and just a short flight for me when I need a quick break. Having left booking until the last moment and also staying longer than I usually do neither of the Hotels I normally stay at could accommodate me. So that is how I ended up booking at the Americano. This is budget accommodation but... More 

Was this review helpful? Yes 1
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 8, 2014

The location is good, but the room was super super super small, less than 10 meters for a double bed room with shared bathroom/toilet. Bathroom and toilet are far away from the room. Bed was not comfortable. Breakfast was really basic, no eggs, no meat, only some bread and cheese. Even though the location is very good, the price per... More 

Was this review helpful? Yes 3
Francescosanti, Gerente at Hotel Americano, responded to this review

Dear Customer, We inform that the bathroom/toilet is on the same corridor of the room as it is supposed to be. Regarding the breakfast we inform that we serve the Continental Breakfast which includes: fruit, yoghurt, 3 types of bread (in our case), mini-croissants, cheese, butter, jam/jelly, juice, tea and coffee, and not the English Breakfast which of course includes... More 

Galveston, Texas
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 22, 2014

photo showing the hotel is not real. the real hotel is one block from there.Extravagent publicity or fuss, according to the OED. Well if you have never set foot in Lisbon, you could be forgiven that you were planning on staying at a Moorish palace for the weekend. Having got to the hotel, it dawns on you, no palace the... More 

Was this review helpful? Yes 2
Senior Contributor
47 reviews 47 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed October 15, 2014

Extravagent publicity or fuss, according to the OED. Well if you have never set foot in Lisbon, you could be forgiven that you were planning on staying at a Moorish palace for the weekend. Having got to the hotel, it dawns on you, no palace the photo displayed was of the local railway station. A beautiful building. But hotel, no.... More 

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2 reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed October 11, 2014

I woke this morning to find a bloated bedbug on my pillow. Don't get me wrong, we were after a basic and cheap hotel in a good location and the Americano ticked all the boxes but for me bedbugs are not tolerable. I told staff, they offered another room but I stated that I am leaving.

Was this review helpful? Yes 8
Imran M, Gerente at Hotel Americano, responded to this review

Dear Sir / Madam, We would like to inform you that this is a very bad thing , because clients are not saying the truth. We never had such a claim, we have a weekly system for every kind of insects. Clients are saying this because they wanted a discount from us without any fundament. If you have any queries... More 

Toronto
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed September 16, 2014

noisy little hotel in great central Rossio square. Worst room is in the attic with NO view. We were changed on day 2 to the opposite side which has a great view of the main Lisbon train station and the steps up to Bairro Alto. However at night this becomes very very loud. Continues till approx 3 am! Impossible to... More 

Was this review helpful? Yes 1
Gothenburg, Sweden
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 10, 2014

When we (2 persons) arrived to Hotel Americano the receptionist told us the hotel was fully booked (we had a booked a room which was also paid for!!) and asked us if we could stay at another hotel (don't remember the name) for 1 night and then come back the day after. We got so angry and refused so he... More 

Was this review helpful? Yes 2
Switzerland
Senior Contributor
42 reviews 42 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed August 24, 2014

The hotel is very centrally located at the Rossio square. This also means that it is noisy at night and some homeless people are hanging out in the street next to the hotel. I needed ear plugs to sleep at night. The rooms are very basic but clean. It is a two star hotel. 'Breakfast' is terrible, bread rolls, some... More 

Was this review helpful? Yes 1
Paris, France
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 6, 2014

Very bad service, bad breakfast, too expensive for the service. Got to the hotel room was not ready, shower did not work, reception was very unpolite, you has to paye an then complain! the breakfast was auwful as well, went somewhere else.

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 24, 2014

Great location very close to the main square, transport, and tourist attractions in the older side of Lisbon. This hotel is very basic. You'll get a bed, TV and air con. The room was small with an angled ceiling which made it hard to get to corners of the room. The ceiling in the bathroom was also angled which made... More 

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