We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Americano

2.0 of 5 Rua 1 de Dezembro, 73 | Rua 1º De Dezembro, 73, Lisbon 1200, Portugal
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Hotel Americano
Professional photos View all
Browse nearby
Hotel Americano
Write a Review

237 reviews from our community

Traveler rating
    12
    72
    78
    34
    41
See reviews for
29
98
19
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (237)
  • Mar-May only
    (42)
  • Jun-Aug only
    (66)
  • Sep-Nov only
    (82)
  • Dec-Feb only
    (47)
All months
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

The location is good, but the room was super super super small, less than 10 meters for a double bed room with shared bathroom/toilet. Bathroom and toilet are far away from the room. Bed was not comfortable. Breakfast was really basic, no eggs, no meat, only some bread and cheese. Even though the location is very good, the price per... More 

Was this review helpful? Yes 1
Francescosanti, Gerente at Hotel Americano, responded to this review

Dear Customer, We inform that the bathroom/toilet is on the same corridor of the room as it is supposed to be. Regarding the breakfast we inform that we serve the Continental Breakfast which includes: fruit, yoghurt, 3 types of bread (in our case), mini-croissants, cheese, butter, jam/jelly, juice, tea and coffee, and not the English Breakfast which of course includes... More 

Galveston, Texas
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed October 22, 2014

photo showing the hotel is not real. the real hotel is one block from there.Extravagent publicity or fuss, according to the OED. Well if you have never set foot in Lisbon, you could be forgiven that you were planning on staying at a Moorish palace for the weekend. Having got to the hotel, it dawns on you, no palace the... More 

Was this review helpful? Yes
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed October 15, 2014

Extravagent publicity or fuss, according to the OED. Well if you have never set foot in Lisbon, you could be forgiven that you were planning on staying at a Moorish palace for the weekend. Having got to the hotel, it dawns on you, no palace the photo displayed was of the local railway station. A beautiful building. But hotel, no.... More 

Was this review helpful? Yes
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed October 11, 2014

I woke this morning to find a bloated bedbug on my pillow. Don't get me wrong, we were after a basic and cheap hotel in a good location and the Americano ticked all the boxes but for me bedbugs are not tolerable. I told staff, they offered another room but I stated that I am leaving.

Was this review helpful? Yes 4
Imran M, Gerente at Hotel Americano, responded to this review

Dear Sir / Madam, We would like to inform you that this is a very bad thing , because clients are not saying the truth. We never had such a claim, we have a weekly system for every kind of insects. Clients are saying this because they wanted a discount from us without any fundament. If you have any queries... More 

Toronto
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed September 16, 2014

noisy little hotel in great central Rossio square. Worst room is in the attic with NO view. We were changed on day 2 to the opposite side which has a great view of the main Lisbon train station and the steps up to Bairro Alto. However at night this becomes very very loud. Continues till approx 3 am! Impossible to... More 

Was this review helpful? Yes 1
Gothenburg, Sweden
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 10, 2014

When we (2 persons) arrived to Hotel Americano the receptionist told us the hotel was fully booked (we had a booked a room which was also paid for!!) and asked us if we could stay at another hotel (don't remember the name) for 1 night and then come back the day after. We got so angry and refused so he... More 

Was this review helpful? Yes 1
Switzerland
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed August 24, 2014

The hotel is very centrally located at the Rossio square. This also means that it is noisy at night and some homeless people are hanging out in the street next to the hotel. I needed ear plugs to sleep at night. The rooms are very basic but clean. It is a two star hotel. 'Breakfast' is terrible, bread rolls, some... More 

Was this review helpful? Yes 1
Paris, France
2 reviews
1 of 5 stars Reviewed August 6, 2014

Very bad service, bad breakfast, too expensive for the service. Got to the hotel room was not ready, shower did not work, reception was very unpolite, you has to paye an then complain! the breakfast was auwful as well, went somewhere else.

Was this review helpful? Yes
Contributor
19 reviews 19 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed August 5, 2014

Very basic , for Australian tourists I would say it was a 2 star rating rather than a 3. Very small rooms , hotel needs major refurbishment and staff need training in some professional skills. Would not book there again.

Was this review helpful? Yes
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 24, 2014

Great location very close to the main square, transport, and tourist attractions in the older side of Lisbon. This hotel is very basic. You'll get a bed, TV and air con. The room was small with an angled ceiling which made it hard to get to corners of the room. The ceiling in the bathroom was also angled which made... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hotel Americano? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Americano

Address: Rua 1 de Dezembro, 73 | Rua 1º De Dezembro, 73, Lisbon 1200, Portugal
Location: Portugal > Estremadura > Lisbon
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Americano 2*
Number of rooms: 52
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Cheap Tickets, HostelBookers, Agoda, Hotels.com, Travelocity, Odigeo, TripOnline SA and Tingo so you can book your Hotel Americano reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Americano Residence Hotel Lisbon

78 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (63)
Viewed
Room/suite (24)
Viewed
Hotel & grounds (11)
Viewed
Dining (2)
Viewed
View from room (6)
Viewed
Bathroom (4)
Viewed
Other (16)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (5)
Viewed
Dining (1)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Price Your Stay