This nicely appointed hotel appears completely uninterested in its guests. Day-old rolls and no service at breakfast, part time reception that is woefully ignorant of, e.g., the workings of the metro system. Housekeeping was very sloppy and the night receptionist on the day of departure obviously felt that holding the door to the garage while my wife and I manhandled... more

Wonderful small 4-star hotel in one of Lisbon's most interesting surroundings. Lovely, big enough room and bathroom (book the superior room with terrace, it's absolutely worth it!). Extremely helpful staff, nice breakfast (till 11!!). Stunning views from the terrace. A well-run charming hotel, we'll be back. Some nice restaurants nearby: The very good O Peitu in Rua Graca (main course... more

Stayed at hotel for 4 nights in February. Everything about the hotel was excellent, staff were courteous and helpful the breakfast was excellent and the rooms superb. We had a room on 3rd floor with large terrace and view over city. Only problem is that terrace is north facing. Tea & coffee making facilities in room which is unusual in... more

Spent 4 nights with my wife in early november 2008. When we arrived late at night (ripped off by the taxi), our last minute reservation hadn't arrived at the desk yet, and their computer system was down. Luckily, the reception clerk was very nice and helpful.The booked room wasn't available, so we got upgraded! The room was very nice, comfortable... more

hotel quite good value at 95 euro/nite incl bfast. nice, roomy room, if a bit plain. very clean and lovely marble bathroom with nice italian toiletries. staff appear to be minimal in numbers (perhaps due to offseason??) but very friendly and helpful ,tho more in a reactive way, rather than proactive. breakfast suitable, but would've preferred more choice. only real... more

It is a lovely hotel and there is a complimentary split of good port in the room, but all kinds of things went wrong. The worst is that they are still double billing me for my stay and I have spent hours with my credit card company trying in vain to get it fixed. The electricity was off on some... more

My husband and I stayed in this hotel for 4 nights. We were joined by our college-aged daughter for 2 nights. The room was spacious enough to handle a very comfy fold-out bed for 2 of those nights. Unusual in a Euro hotel. Bathrms were spacious and very well appointed. The hotel was immaculate, the staff was extremely warm and... more

Nice friendly modern hotel below Lisbon Castle in rundown part of Lisbon. Hotel itself is fine, lovely rooms with balcony overlooking city. No dining room but good breakfast. Sort of hotel for a short stay and walking but sceptical about late at night. Some lovely old buildings in area and some gentrification going on but also lots of grafftit (as... more

Went for a conference in Lisbon Congress Centre (Centro de Congressos de Lisboa) and decided to get away from the big and impersonal hotels around it. Didn't regret it! This is a small boutique hotel (around 20 rooms), sparkling clean, tastefully decorated, completely renovated but with a touch of authenticity. The hotel is a the top of a hill in... more