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Mercy Hotel

5.0 of 5 Rua da Misericordia 76, Lisbon 1200-273, Portugal
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Certificate of Excellence 2014
Mercy Hotel
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Mercy Hotel
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260 reviews from our community

Traveler rating
    153
    86
    14
    4
    3
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Mercy Hotel
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London, England, United Kingdom
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 1, 2014

A Very friendly Boutique Hotel right in the centre of Lisbon - convenient for seeing Lisbon over the course of a weekend. Concierge was incredibly helpful in recommending routes and ideas on what to see and where to go. The rooms aren't big though - and are very modern looking - dark lighting - I asked to change the first... More

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Denver, Colorado
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 18, 2014

Neat, clean, well apportioned hotel with a super-friendly staff. Easy to find and easy to navigate around the city. Staff had terrific recommendations regarding sites, restaurants, bars, etc. Value is excellent.

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London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 15, 2014 via mobile

The service at the Mercy is superb. We arrived about 12.30am after a late flight and the front desk staff were great. They gave us a hot towel to refresh and a welcome cocktail while we checked in. The doorman Ronnie is awesome, he suggested plenty of suitable bars and restaurants for us and was always happy to have a... More

Was this review helpful? Yes 2
isabel f, Gerente geral at Mercy Hotel, responded to this review

Dear Sir, Thnak you very much fr your enthusiastic comments regarding the Mercy Hotel. I will make sure to pass on your satisfaction to our team ! We hope all to see you again in a near future. Warm regards Isabel F. More

Durban, South Africa
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 30, 2014

Our group stayed at the Mercy during the UEFA final. Staff were very friendly and remembered our preferences. No request was too difficult, we felt likes special guests. Location is great, easy to walk around Lisbon. Rooms were well appointed and comfortable...albeit small for South African standards. Very good. Thank you.

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isabel f, General Manager at Mercy Hotel, responded to this review

Thank you very for your kind suggestions. We hope we will have the pleasure in welcoming you in a near future in Lisbon and at the Mercy Hotel. Warm regards! More

Quebec City, Canada
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 21, 2014

I've stayed to the Mercy Hotel for 6 nights between May 16 and 22. The staff is incredibly kind and helpful with all sorts of things to make your stay and your Lisbon experience wonderful (directions, restaurant suggestions and activities etc.). The price-quality of this hotel is great. The room was spacious, very clean and had plenty of light during... More

Was this review helpful? Yes 2
isabel f, General Manager at Mercy Hotel, responded to this review

Thank you very much for your kind comments on our Hotel. We hope that you be coming back soon to Lisbon and to the Mercy Hotel. See you soon! More

Paris, France
Contributor
18 reviews 18 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 17, 2014

We passed 4 days in mercy hotel. Very good situated in lisbone center. The personnel is very prevenant and efficient particularely for the breakfast. The restaurang of the hitel is very good. Only point to irove the price it is quite expensive for thebprestation and the rooms are very small and design but nit pra tical.

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Blowing Rock, North Carolina
Top Contributor
117 reviews 117 reviews
14 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed May 7, 2014

We selected this hotel because of the TripAdvisor reviews and its location. We were not disappointed. We arrived around 9 a.m. after a long flight from the States. The front desk staff wasn't able to give us an early check in but they promptly stored our luggage and pointed us in the right direction for breakfast. The room was very... More

Was this review helpful? Yes 2
London
Top Contributor
122 reviews 122 reviews
32 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed May 6, 2014

This is in a great location on edge of Barrio Alto and Chiado -- just a bit up the hill from Largo Chiado for trams and metro -- and a quick, if a bit steep, walk down the nearby Calcada do Duque steps (just by the Igreja de Sao Roque with great interior) to Rossio station for train to Sintra.... More

Was this review helpful? Yes 1
Boston, Massachusetts
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 2, 2014

Upon arriving at the hotel, one is struck by the warm and welcoming staff. The people working at the hotel are very friendly and willing to help. The hotel is in a fantastic location and a great base for exploring Lisbon. I had requested a room that was off the street which I received and it was extremely quiet. The... More

Was this review helpful? Yes 1
New York
Top Contributor
53 reviews 53 reviews
42 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed April 23, 2014

Mercy Hotel is the perfect base for enjoying Lisbon and the surrounding areas. The location is top-notch... it's very close to the Baixo-Chiado Metro stop, and easy walking distance both the Rossio and Cais do Sodre train stations for day trips to Sintra and Cascais/Estoril. The staff did a great job making us feel welcome. On our first day there,... More

Was this review helpful? Yes 1
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Additional Information about Mercy Hotel

Address: Rua da Misericordia 76, Lisbon 1200-273, Portugal
Location: Portugal > Estremadura > Lisbon > Baixa
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Mercy Hotel 5*
Number of rooms: 47
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