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Mercy Hotel

5.0 of 5 Rua da Misericordia 76, Lisbon 1200-273, Portugal
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Certificate of Excellence 2014
Mercy Hotel
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Mercy Hotel
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260 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

The hotel itself is in a great location to explore Lisboa, as you can walk to many places, and transit is close by. What makes this hotel beyond excellent is the staff! We stayed a week at the end of our Portugal holiday, and our many, many questions about virtually everything were answered cheerfully. Staff went out of their way... More

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Sunderland, United Kingdom
2 reviews
1 of 5 stars Reviewed 3 weeks ago

keeping it brief: good location shower overflowed which we got billed €890 for (surely this is a drainage problem but we had to pick up the pieces because of it) manager was very intimidating to my girlfriend for this fine we were shown none of the damage which need to be repaired nor asked to be there when the building... More

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isabel f, Gerente geral at Mercy Hotel, responded to this review

Dear M David Grant On the morning of the 26th , at around 6.30 , our recepcionist was called by the guest from the room 202 because there was water coming from their bathroom ceiling. He immediatly went to your room (302) after ringing and having no answer. He went in, and saw yourself sleeping on the bed, and your... More

London, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 weeks ago

We thoroughly enjoyed our three night stay. All the staff were absolutely brilliant from the moment we arrived to when we sadly had to leave. Advice given about where to go, what to see, where to eat and how to get to places was clear and accurate. Our room 409 was quiet even though it faced the front street. The... More

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Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here in May. Really well presented hotel with good, attentive staff who are unobtrusive but very keen to help and chat. Room was clean and well maintained with nice bathrooms. Location was excellent, can explore a lot of Lisbon on foot and lots of good locations around the hotel for eating and drinking. Would stay here again.

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Hamilton, United Kingdom
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 16, 2014

Just got back from 4 amazing nights in Lisbon. The Mercy hotel was everything you could wish for to make it an amazing short break. The conceirge was most helpful recommending fantastic places to eat. The location was brilliant. We stayed in room 405 was nice and quiet and big enough.

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Naples, Florida
Top Contributor
101 reviews 101 reviews
26 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed October 16, 2014

We stayed for 5 nights and found this hotel to be well managed, quiet and clean. Wished housekeeping was a little more consistent in the service they provided, but had no complaints with front desk or rooftop bar. Great location close to public transportation and restaurants.

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1 review
4 of 5 stars Reviewed October 15, 2014

Staying at the Mercy Hotel in Lisbon on a 2 day business trip. This is a unique, warm, freindly hotel with a great rooftop bar and a great breakfast. The view from the roof is fantastic, we are on the hill looking over the bay with the Castle in plain view on the oposite hill. The rooms are quite small... More

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san francisco
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 13, 2014

As mentioned in other reivews, it's right in Barrio Alto/Chiado right down the hill from Igreja de Sao Roque (one of the many churches in Lisbon to see). I chose this hotel over LX Hotel due to location and they offered a deal for 2+ nights. It is on a hill but right near Baixa-Chiado line on the metro. We... More

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Tel Aviv District, Israel
12 reviews 12 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 9, 2014 via mobile

4 stars hotel in the best location in Lisbon. The staff is very friendly - specially the DoorMan - a great person with a lovely personality - he makes the difference. The location is very center near Chiado and just across the Bairo Alto - the night bars and restaurants area in Lisbon. Rooms are very nice and modern, toilets... More

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11 reviews 11 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 8, 2014

Mercy Hotel is located right in the Barrio Alto/Chiado section of Lisbon, putting shopping, signs and nightlife right outside the front door. Valet parking is reasonable (hectic area for cars), staff was very pleasant, and the 6th floor terrace bar has an stunning view of the city and is a great place to enjoy an early evening beverage. The rooms... More

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Additional Information about Mercy Hotel

Address: Rua da Misericordia 76, Lisbon 1200-273, Portugal
Location: Portugal > Estremadura > Lisbon > Baixa
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Mercy Hotel 5*
Number of rooms: 47
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Amenities (6)
Chiado Room (18)
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Deluxe Room (25)
Prestige Double Room (20)
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