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Real Palacio Hotel

#81 of 228 Hotels in Lisbon
Certificate of Excellence
Rua Tomas Ribeiro, 115, Lisbon 1050-228, Portugal
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Real Palacio Hotel
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1,142 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kelowna, Canada
2 of 5 stars Reviewed yesterday NEW

was booked into this hotel as part of globus Iberian vacation. was told by globus that all hotels were 4 or 5 star. our carpets were soooooo stained it almost looked like a pattern on them. very little for restaurants around here . this place has no pool at all and we did have beers in a tiny courtyard but... More 

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Edinburgh
Level Contributor
41 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here in May 2015 and found it to be an ideal hotel for linking into the metro system with Sao Sebastao station a short walk from the hotel. It is also on the same line as the Airport so there's no need to change stations while transferring in from the Airport. The hotel is also near the El Corte... More 

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Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is very good, no question about it. Everything is clean, breakfast very good, rooms in generally good state, very nice staff . Nothing wrong with it. However, staying in 5 star hotels like this made me used to lots of luxuries, such as very modern rooms, chic baths, new furniture , fresh(er) breakfast and so on. If this... More 

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Canada
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Well located and clean, but on one occasion my room was left un-made, and on three nights groups of very loud drunken tourists on my floor woke me up (at 4:30 am, 2:30 am and 2:00 am, consecutively). I can't really recommend this hotel beyond its good location and the efforts of its staff. It is mainly for large groups... More 

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Newcastle upon Tyne, England, United Kingdom
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at the Real Palacio Hotel with my boyfriend, from Monday to Friday and had a lovely experience. Firstly, the staff were friendly and accommodating. The room was spacious and nice, the bed firm (as others have mentioned but which did not bother me the slightest) and overall a good standard. The only negative regarding the room was the... More 

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Naas, Ireland
Level Contributor
40 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for three days. The hotel was good overall, the staff were helpful and the buffet breakfast was first class. The bedroom was spacious and had everything you would expect in a 5 star hotel. My only gripe was the bed creaked every time you turned in the bed, not what you would expect from a hotel in this... More 

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Aberdeen, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

The rooms are good and clean but not a five star hotel like they are. Staff is friendly but breakfast is poor quality apart from that far service for the price . The internet was bad . The location is good .

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Toronto
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed June 22, 2015

Good points were the hotel staff were very accommodating and pleasant. Buffet breakfast was adequate. It was fairly close to buses and Metro so it was easy to travel around town and see sights. Bad point was beds were HARD. On top of the blankets in the cupboard we called for more to fold up and go under the bottom... More 

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Hoteis_Real_Lis, Gerente at Real Palacio Hotel, responded to this review

Dear Guest, It is really gratifying to learn how enjoyable your stay was and to know that you were pleased with our staff and service. Thank you so much for your constructive comments and review. We would like to inform that our wi-fi signal will be improved in a near future. It's a great feeling to know that you would... More 

Brussels, Belgium
Level Contributor
43 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed June 21, 2015

According to my scale this is a four star hotel that receives coach tours. The beds are hard(!) and Internet access was bad in my room. There were no slippers or bathrobes, and what do woollen blankets actually do in a five star hotel? That being said, it's friendly and the breakfast buffet is very good and the relationship between... More 

Was this review helpful? Yes 3
Hoteis_Real_Lis, Gerente at Real Palacio Hotel, responded to this review

Dear Guest, We have to thank for spending your time to give us feedback regarding your experience. We have to inform you that our wi-fi signal will be improved in order to answer to our guests needs. We look forward to welcome you again and to give you the best service possible. We have a high standard quality and we... More 

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