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Real Palacio Hotel

#82 of 228 Hotels in Lisbon
Certificate of Excellence
Rua Tomas Ribeiro, 115, Lisbon 1050-228, Portugal
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1 room 1 guest
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1,178 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
2 of 5 stars Reviewed 2 days ago NEW

The Hotel is decent and located in a quiet area, but not walking distance from Centro. The hotel is graded as a 5 star hotel but is more likely a 3 star htl. Even though its hot in Lissabon, bottles water is charged. Also breakfast, when not explicit informed.

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9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Replace the carpet. Adjust the shower so water does not spray on the floor. Tell the housekeeper not to enter the room whole guests ate there. Otherwise good price. Good location. Helpful staff. Good little dining spot nearby around the corner. Drop off laundry in close-by mall. Affordable

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luxembourg
Level Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Just returned from a week's stay at the Real Palacio in Lisbon. The hotel is situated close to Parque, Picoas and Sao Sebastiao metro stations. Taxis can be called by the reception at the hotel and are not expensive. Sites close to the hotel are Parc Eduardo VII which is beautiful and has nice views. Walk down the park and... More 

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Wrexham, Wales, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

I cannot praise this hotel enough and its excellent quality contributed to a great city break in Lisbon. First of all the customer service throughout the hotel was outstanding, as staff were attentive, helpful and knowledgeable. The room itself, located on the 6th floor, was spacious and always cleaned to a high standard. However the food and drinks offered on... More 

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Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Just got back to London this morning 21st August. Perfect situation between two metro stations but not an absolutely killer of a walk into centre via liberty avenue.You even have the fabulous eduardo via park behind the hotel with fantastic views of the city all the way to the riverside.I always look up a new city on TA but enquired... More 

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Location is a good 20 minute walk from the city centre but there is a metro available and it runs directly to the airport. The hotel is located on a side street and doesn't look spectacular but we were very impressed. On check in we were offered a voucher for a free bottle of wine if we had dinner in... More 

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Grupo_Hoteis_Real, Gerente geral at Real Palacio Hotel, responded to this review

Dear Guest, Thank you for the feedback and your constructive comments. It’s always important to know our Guests opinion to maintain and improve our service every day. We're very glad to to know that you enjoyed your stay, and in particular, the Restaurant & Bar and our breakfast. We try to offer a diversified selection in order to suit the... More 

Dundee, United Kingdom
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel was recommended to us by my brother in law and it did not disappoint. It is a 25 minute walk from the centre of Lisbon and you pass all the designer shops along the way, if that is your thing. The breakfast is superb if you are not on a calorie controlled diet, otherwise it is beautifully presented,... More 

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Grupo_Hoteis_Real, Gerente geral at Real Palacio Hotel, responded to this review

Dear Guest, It was a real pleasure to read your review and learn that you visited us following a recommendation. It is gratifying to know how much you enjoyed your stay with us. Thank you for pointing out the details of our Hotel and service. We try to offer a diversified selection of food in order to suit the preferences... More 

London, United Kingdom
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good hotel. location close to 2 tube stations, you can walk in to the main town but it is about a 20 minute walk. Breakfast was excellent and staff very helpful. Room was nice- we had a small terrace which was nice to sit out on even in February! Only downside was that the carpet was very dirty- they could... More 

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Grupo_Hoteis_Real, Gerente geral at Real Palacio Hotel, responded to this review

Dear Guest, Thank you very much for your review. We are very happy to learn that you enjoyed our Hotel and our breakfast service in particular. Indeed, our team makes a daily effort to offer the best quality products and a great variety of food. Thank you also for your compliments to our staff. We would also like to take... More 

Lisbon, Portugal
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My mum recently stayed at this hotel so i had the opportunity to visit the place. The location is great, very central and within walking distance of El Corte Ingles (big shopping center with a food court, restaurants and supermarket). Reception and restaurant staff are very helpful and friendly. Had dinner at the restaurant, which is reasonably priced. The food... More 

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Grupo_Hoteis_Real, Gerente geral at Real Palacio Hotel, responded to this review

Dear Guest, Thank you for visiting us at Real Palácio and for leaving us your great opinion of our Hotel, in particular regarding the location, friendliness of our staff as well as the quality of our food. It’s very special for us to learn that the experience was great. We look forward to receiving you again at our Hotel. Kind... More 

Bucharest, Romania
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel located in a good position, quiet area, close to Museu Calouste Gulbenkian. It is not located in the historic area of Lisbon, but distances can be covered by metro or on foot, less if you want to reach Mosteiro dos Jeronimos and Belem Tower. I got an apartment on the 3rd floor. I was pleasantly surprised because our reservation... More 

Was this review helpful? Yes 1
Grupo_Hoteis_Real, Gerente geral at Real Palacio Hotel, responded to this review

Dear Guest, We are very happy to learn that you've had a pleasant stay with us and that you were satisfied with the service provided. We would also like to take this opportunity to share that we have started since July the renewal of the carpets on each floor. Thank you so much for your review and we look forward... More 

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