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Real Palacio Hotel

5.0 of 5 Rua Tomas Ribeiro, 115, Lisbon 1050-228, Portugal
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Certificate of Excellence 2014
Real Palacio Hotel
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Real Palacio Hotel
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994 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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County Dublin, Ireland
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Lovely staff and great location. Excellent value for money also. We stayed in a twin room in January with B&B and were vary satisfied with our trip. Complimentary champagne in the room on the day of my birthday was a lovely surprise also. Staff were always willing to help and friendly. Great food in the hotel restaurant aswell. I would... More 

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Edinburgh, United Kingdom
Senior Contributor
45 reviews 45 reviews
25 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Booked this hotel after a bit of research taking into account location, rating, price and room size. The location isn't dead centre but Lisbon being such a large city that isn't so easily defined, It is only a 2 minute walk from Lisbon's biggest department store, El Corte Ingles so that can't be bad! There are a couple of nearby... More 

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London, United Kingdom
13 reviews 13 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is competently run and we had no major complaints - room was clean, staff were mostly helpful (though I did expect more multilingualism from staff in a big hotel in a major European capital) and the place is pleasant enough. The pictures of the old-style courtyard are a bit misleading - the courtyard is in a little-visited corner... More 

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5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel well placed to explore either on foot through the park or via one of the 3 metro stations in easy walking distance. Starting to look a little worn around the edges away from the public areas. Breakfast offers a great selection but breakfast room on the small side and somewhat bleak as underground. We "upgraded to a Superior Double"... More 

Was this review helpful? Yes 3
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel claims to be a 5Star hotel but it does not charge charge 5Star prices thankfully, the reception areas etc are lovely but see our comment on the rooms. When we arrived we were put in room which had a prevailing strong smell of smoke but the more irritating issue was the painfully creaking bed. We complained & were... More 

Was this review helpful? Yes 1
Greystones, Ireland
14 reviews 14 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

This is my second time here at the Real Palacio. The place is very nice, refined decoration and wonderful staff. I got a room in the 5th flor and it was a listel bit noise because of the AC system. Apart from that, it was a great experience. Ah, I forgot to mention, the restaurant here is great and there... More 

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4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We got a deal back in June 2014 for this hotel, rooms are pretty basic but can't complain as it was rather spacious and the bed was comfy (look at reviewers photos of rooms first not official website ones). The location was brilliant, there is a supermarket just down the road is very cheap! Also located right near to the... More 

Was this review helpful? Yes 1
Preston, United Kingdom
14 reviews 14 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We atayed here in early december for 3 nights. Cannot fault the hotel. There are, as some have said some staining on the carpets but for £50 per night for a room with breakfast and free wifi I can live with it. The beds were hard but still comfortable and there were plenty of options for breakfast. They even supplied... More 

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Hong Kong, China
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The room we were assigned to was not even fit for staying in. As soon as we entered our room, it was nothing to which was shown either on Tripadvisor or the original Hotel's website. Crisps half opened, light bulbs blown, air conditioner/heating blowing cold air constantly, mirror hanging off the wall that fell as soon as you touched it.... More 

Was this review helpful? Yes 2
Hoteis_Real_Lis, Gerente at Real Palacio Hotel, responded to this review

Dear Guest, We regret that your stay at our hotel did not entirely correspond to your expectations and would like to thank you for your constructive comments and feedback. We are constantly reviewing, inspecting and carrying out maintenance work in order to keep everything in good, clean and safe conditions. Please be assured that your comments and suggestions will be... More 

Hellertown, Pennsylvania
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel equipment and decor are basic, but the location is great (close to metro and within 20 minutes walking distance to downtown), the wifi was always strong, the staff are very nice and helpful, and the breakfast is excellent, with lots to choose from. The hotel is also spotlessly clean. Would definitely stay at the hotel again when in... More 

Was this review helpful? Yes 1
Hoteis_Real_Lis, Gerente at Real Palacio Hotel, responded to this review

Dear Guest, Thank you for the feedback and your constructive comments. It’s always important to know our guests opinion to maintain and improve our service every day. We’re very glad to learn that you enjoyed our staff and our service in general, as well as our breakfast and facilities. Our Guests satisfaction is our main concern. We are delighted to... More 

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Additional Information about Real Palacio Hotel

Address: Rua Tomas Ribeiro, 115, Lisbon 1050-228, Portugal
Location: Portugal > Estremadura > Lisbon
Price Range (Based on Average Rates): $
Hotel Class:5 star — Real Palacio Hotel 5*
Number of rooms: 147
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Also Known As:
Real Palacio Hotel Lisbon
Hotel Style:
#6 Best Value Hotel in Lisbon
#44 Family Hotel in Lisbon
#54 Luxury Hotel in Lisbon
#55 Romantic Hotel in Lisbon
#68 Business Hotel in Lisbon

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Hotel & grounds (52)
Room/suite (70)
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Dining (15)
Bathroom (18)
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Amenities (67)
Palace (59)
Restaurants and Bars (80)
Standard Double Room (56)
Standard Twin Room (60)
Suite (58)
The Hotel (92)

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