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All 218 Lisbon hotels

Real Palacio Hotel

5.0 of 5 Hotel   |   Rua Tomas Ribeiro, 115, Lisbon 1050-228, Portugal
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86%
Ranked #53 of 218 hotels in Lisbon
A recent review
4 of 5 stars reviewed today
JoeSmith1960 Bannockburn, United Kingdom
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847 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
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English first
Bannockburn, United Kingdom
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed today NEW

Made a return visit to both Lisbon and this hotel and once again was not dissapointed. Hotel is in a quieter location but only a short taxi ride (<10 Euros) to main areas in south of city. Hotel is clean and staff are attentative and polite. Breakfast was included and ws a wide ranging buffet from fresh fruit to cooked... More

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Bexhill-on-sea, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

Great location, just a short walk away from the metro and not much further to walk into the top of the city centre. The room was spacious, clean and well maintained and the staff were very friendly. The breakfast was amazing and the one night we ate in the hotel was lovely too, just a bit pricey but what do... More

Review collected in partnership with Low Cost Holidays

Was this review helpful? Yes 1
Cork Ireland
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

To be honest this hotel is no more than a three star hotel and it is beyond me how they get away with calling it five star.On check in we complained that the carpet in our room was badly stained and in fairness they upgraded us to a nicer room.The hotels spa facility is very nice with jacuzzi steam room... More

Was this review helpful? Yes 1
Hoteis_Real_Lis, Gerente at Real Palacio Hotel, responded to this review

Dear Guest, We are happy that our experience with us was positive. We would also like to mention that the carpets in our rooms are washed regularly and vacuumed daily. Some however have stains, that cannot be removed, although we tried everything and applied different products, but they all are in good hygienic conditions and it is perfectly safe to... More

Doncaster, United Kingdom
Senior Contributor
35 reviews 35 reviews
31 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 1 week ago

A 5 Star hotel; for a 5 star it did not give me any WOW factor, yes its good but ive stayed in much better in Lisbon. the rooms are comfortable with aircon, the staff are helpfull, friendly & warm.. the breakfast room NEEDS to be twice as big as the tables are constatly be rechanged, and some times you... More

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Hoteis_Real_Lis, Gerente at Real Palacio Hotel, responded to this review

Dear Guest, We regret that your experience was not the perfect experience. Usually the comments about our hotel are very positive. Our F&B makes all the efforts to provide a great service, with a great variety of the best quality products. Usually the service of breakfast and restaurant is praised. We will share your comment with the departments heads in... More

Barnstaple, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great hotel but I was disappointed at the distance to the centre.. Was a 20 minute walk or so through some rough feeling neighbourhoods. Although the hotel and service itself was fantastic.. English was spoken fluently by all staff we encountered too!

Was this review helpful? Yes 2
Hoteis_Real_Lis, Gerente at Real Palacio Hotel, responded to this review

Dear Guest, Thank you for the comment. The opinion of our guests allow us to improve constantly. We have to inform you that our hotel is a 5 minutes to the metro station, which is great to travel to the city centre. We are very happy to know that you enjoyed the experience with us. We look forward to welcome... More

Toronto
Senior Contributor
34 reviews 34 reviews
25 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Staff at reception are phenomenal. I feel that they genuinely care about the customers and try their best to help. Great location-less than five minutes walk to blue or red line metro. The red line metro can take you directly to the airport while blue line can take you to all attractions. If you fancy walking, twenty minutes pedestrian only... More

Was this review helpful? Yes 2
Hoteis_Real_Lis, Gerente at Real Palacio Hotel, responded to this review

Dear Guest, It is very special to see how enjoyable your stay was and that you were pleased with our service. It is always a pleasure to see a guest satisfied with our service, our staff and with the hotel in general. Only the best guests make possible to us to be the best hotel. We are very excited to... More

West End, North Carolina
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The front desk staff were very nice and friendly. The room was clean and comfortable. Great black-out curtains that keep light out so we could sleep well. They were willing to keep our luggage behind the desk after check-out since our flight wasn't until later in the day.

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Hoteis_Real_Lis, Gerente at Real Palacio Hotel, responded to this review

Dear Guest, Thank you for the feedback. It’s very special to us to know that you had a enjoyable stay with us. We are happy that you enjoyed our staff and rooms. We hope for an opportunity to welcome you again at Real Palácio Hotel. Best Regards, Luis Monteiro More

London, United Kingdom
Contributor
20 reviews 20 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice, clean and spacious hotel. The breakfast was excellent. The parking is 9 euros/day. Be very careful when you are driving down, it is very narrow. Now, this can not be a 5 star hotel. It is a nice one but 3 stars would be just fine.

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Top Contributor
51 reviews 51 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed June 23, 2014

If you are looking for luxury, this hotel wont suit you - its pretty basic hotel in an essy to access location and with a price that should be affordable. It however doesnt have a five star feel to it, if that is what you are looking for. Hotel itself is comfortable, with ok breakfast, but its star rating is... More

Was this review helpful? Yes 2
Hoteis_Real_Lis, Gerente at Real Palacio Hotel, responded to this review

Dear Guest, We sincerely regret that you feel not satisfaied about your stay with us, since the feedback we receive is usually extremely positive with many guests praising the helpfulness of our team and our service quality. We regret your experience has been so different but we will pass your comment on to the department heads and assure you that... More

lichfield
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 16, 2014

Spent 3 lovely nights in the Real Palacio and cannot be negative about the hotel and staff. However, they had a happy hour promotion on during our stay from 17:00 to 19:00 where beers and soft drinks were half price. When paying €6 for a beer and €4 for a soft drink it was most welcome. That was until we... More

Was this review helpful? Yes 6
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Additional Information about Real Palacio Hotel

Address: Rua Tomas Ribeiro, 115, Lisbon 1050-228, Portugal
Phone Number:
Location: Portugal > Estremadura > Lisbon
Price Range (Based on Average Rates): $
Hotel Class:5 star — Real Palacio Hotel 5*
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Also Known As:
Real Palacio Hotel Lisbon

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#10 Best Value Hotel in Lisbon #42 Romantic Hotel in Lisbon #46 Luxury Hotel in Lisbon #55 Family Hotel in Lisbon #64 Business Hotel in Lisbon
Hotel Class
Number of rooms
147

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