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All 219 Lisbon hotels

Real Palacio

5.0 of 5 Hotel   |   Rua Tomas Ribeiro, 115, Lisbon 1050-228, Portugal
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86%
Ranked #53 of 219 hotels in Lisbon
A recent review
3 of 5 stars reviewed 3 days ago
AnnmarieandJohn Cork Ireland
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954 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
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English first
Cork Ireland
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

To be honest this hotel is no more than a three star hotel and it is beyond me how they get away with calling it five star.On check in we complained that the carpet in our room was badly stained and in fairness they upgraded us to a nicer room.The hotels spa facility is very nice with jacuzzi steam room... More

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Doncaster, United Kingdom
Senior Contributor
34 reviews 34 reviews
30 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

A 5 Star hotel; for a 5 star it did not give me any WOW factor, yes its good but ive stayed in much better in Lisbon. the rooms are comfortable with aircon, the staff are helpfull, friendly & warm.. the breakfast room NEEDS to be twice as big as the tables are constatly be rechanged, and some times you... More

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Barnstaple, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

Great hotel but I was disappointed at the distance to the centre.. Was a 20 minute walk or so through some rough feeling neighbourhoods. Although the hotel and service itself was fantastic.. English was spoken fluently by all staff we encountered too!

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Toronto
Senior Contributor
34 reviews 34 reviews
25 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 1 week ago

Staff at reception are phenomenal. I feel that they genuinely care about the customers and try their best to help. Great location-less than five minutes walk to blue or red line metro. The red line metro can take you directly to the airport while blue line can take you to all attractions. If you fancy walking, twenty minutes pedestrian only... More

Was this review helpful? Yes 1
West End, North Carolina
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The front desk staff were very nice and friendly. The room was clean and comfortable. Great black-out curtains that keep light out so we could sleep well. They were willing to keep our luggage behind the desk after check-out since our flight wasn't until later in the day.

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London, United Kingdom
Contributor
20 reviews 20 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice, clean and spacious hotel. The breakfast was excellent. The parking is 9 euros/day. Be very careful when you are driving down, it is very narrow. Now, this can not be a 5 star hotel. It is a nice one but 3 stars would be just fine.

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Top Contributor
51 reviews 51 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 4 weeks ago

If you are looking for luxury, this hotel wont suit you - its pretty basic hotel in an essy to access location and with a price that should be affordable. It however doesnt have a five star feel to it, if that is what you are looking for. Hotel itself is comfortable, with ok breakfast, but its star rating is... More

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Hoteis_Real_Lis, Gerente at Real Palacio, responded to this review

Dear Guest, We sincerely regret that you feel not satisfaied about your stay with us, since the feedback we receive is usually extremely positive with many guests praising the helpfulness of our team and our service quality. We regret your experience has been so different but we will pass your comment on to the department heads and assure you that... More

lichfield
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 16, 2014

Spent 3 lovely nights in the Real Palacio and cannot be negative about the hotel and staff. However, they had a happy hour promotion on during our stay from 17:00 to 19:00 where beers and soft drinks were half price. When paying €6 for a beer and €4 for a soft drink it was most welcome. That was until we... More

Was this review helpful? Yes 5
Swindon, England
Reviewer
5 reviews 5 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed June 12, 2014 via mobile

We stayed for 1 week with our 15 year old teenage daughter at the end of May. Very spacious room even with 3 of us. Staff were all excellent, very friendly and helpful, even printing vouchers for open top bus trip that we booked online. Breakfasts were consistently excellent. We didn't eat a main meal there so couldn't comment on... More

Was this review helpful? Yes 2
Hoteis_Real_Lis, Gerente at Real Palacio, responded to this review

Dear Guest, It was a real pleasure to read your review and how much you enjoyed your stay with us. Thanks for pointing out the details of our hotel and service. We try to offer a culinary and breakfast diversified selection in order to suit the preferences and tastes of all guests. Regarding our Jacuzzi, we are making all the... More

Elizabeth, New Jersey
Senior Contributor
36 reviews 36 reviews
29 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed June 11, 2014

We visited Lisbon back in 2009 for 4 days while on our Spain vacation. Portugal was added to our trip (we came here from Malaga Spain headed to Madrid, our last stop) in order to hang out with one of our best friends and it did not disappoint. Our friend recommended Real Palacio and he was correct in that we... More

Was this review helpful? Yes 1
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Additional Information about Real Palacio

Address: Rua Tomas Ribeiro, 115, Lisbon 1050-228, Portugal
Phone Number:
Location: Portugal > Estremadura > Lisbon
Price Range (Based on Average Rates): $
Hotel Class:5 star — Real Palacio 5*
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Also Known As:
Real Palacio Hotel Lisbon

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Spa Suites Wheelchair access
Hotel Style
#11 Best Value Hotel in Lisbon #13 Spa Hotel in Lisbon #42 Romantic Hotel in Lisbon #46 Luxury Hotel in Lisbon #55 Family Hotel in Lisbon #63 Business Hotel in Lisbon
Hotel Class
Number of rooms
147

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