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Altis Suites

#75 of 228 Hotels in Lisbon
Certificate of Excellence
Rua Castilho, 13, Lisbon 1250-066, Portugal
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Altis Suites
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168 Reviews from our TripAdvisor Community

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Traveler rating
    71
    75
    16
    5
    1
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91
34
2
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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  • All months
    (168)
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    (51)
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Oxford, United Kingdom
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Location is good unless you're looking for something right in the Baixa area - it's a 10 minute walk to the Baixa (downtown) area but it can take longer to walk back after a hot, long day as it's up a hill. Staff were all helpful and very friendly. Housekeeping was good too. The apartment was so much bigger than... More 

Was this review helpful? Yes
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 18, 2015

I booked this hotel for a business/family trip and was very happy. We had booked the transfer also and a car was waiting for us at the airport. The suites were big and very comfortable with the staff very helpful. We spent most nights eating at the hotel and the food was very good and not expensive at all. the... More 

Was this review helpful? Yes
Rui V, Recepção at Altis Suites, responded to this review

Dear Guest, Thank you very much for recommending us, and also for having such a good and specific review, it means a lot to us! Our whole purpose is to make guests feel the way you did, so we really appreciate that you shared your comments with us and the rest of the wordl! We are delighted to learn that... More 

1 review
5 of 5 stars Reviewed June 10, 2015

Altis suites worked very well for travelling with my wife and 18 month old. When we arrived a child's bed was already set up in one room. We had brought a portable crib, so the staff switched out the child's bed and made his crib for him every day (including an Altis Suties pillow). Staff was extremely helpful, both at... More 

Was this review helpful? Yes
Rui V, Recepção at Altis Suites, responded to this review

Dear Guest, Thank you very much for recommending us, and also for having such a good and specific review, it means a lot to us! Our whole purpose is to make guests feel the way you did, so we really appreciate that you shared your comments with us and the rest of the wordl! We are delighted to learn that... More 

1 review
4 of 5 stars Reviewed June 9, 2015 via mobile

I stayed in altis suites for 4 nights from 3rd to 7th June. The accommodating was fine, the rooms and furniture could do with some modernising however it suited us fine as we were hardly in the room. We had a two bedroom suite with additional 2 beds in the living room accommodating a total of 6. The only downside... More 

Was this review helpful? Yes
Rui V, Recepção at Altis Suites, responded to this review

Dear Guest, Thank you very much for recommending us, it means a lot to us! Our whole purpose is to make guests feel the way you did, so we really appreciate that you shared your comments with us and the rest of the wordl! We are delighted to learn that you had a good experience with us. Even thow, there... More 

Tralee, Ireland
Level Contributor
56 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed May 30, 2015

Stayed for 4 nights, on our first visit to the city. Had a smoking room on the 7th. floor at the rear, no view, but cool, shaded, quite and no direct sunlight, as it was 32 celcius we were very happy there. Three of us stayed in a one bed apartment with a good quality folding bed in the sitting... More 

Was this review helpful? Yes
Rui V, Recepção at Altis Suites, responded to this review

Dear Guest, Thank you very much for recommending us, and also for having such a good and specific review, it means a lot to us! Our whole purpose is to make guests feel the way you did, so we really appreciate that you shared your comments with us and the rest of the wordl! We are delighted to learn that... More 

Geraardsbergen, Belgium
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 18, 2015

First time we went to Lisbon. Company of 17 (8 adults and 9 children). As we arrived after midnight we reserved a minibus for the transfer from the airport to the hotel (Lisbontaxis.com.pt - perfect service !) but that was no problem at all, as there is 24 h reception service. Rooms were not as booked, but the hotel offered... More 

Was this review helpful? Yes
Rui V, Recepção at Altis Suites, responded to this review

Dear Guest, Thank you very much for recommending us, it means a lot to us! Our whole purpose is to make guests feel the way you did, so we really appreciate that you shared your comments with us and the rest of the wordl! We are delighted to learn that you had such a good experience with us. We are... More 

Sao Paulo, SP
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed March 20, 2015

The Family rooms are very good, with a big space and bathroom. The breakfast (on the hotel next door) is great with a lot of options. Is a walk away to the Liberdade Avenue where there is great restaurants and stores and have a metro station very close.

Was this review helpful? Yes 1
Rui V, Recepção at Altis Suites, responded to this review

Dear Guest, Thank you very much for recommending us, it means a lot to us! Our whole purpose is to make guests feel the way you did, so we really appreciate that you shared your comments with us and the rest of the wordl! We are delighted to learn that you had such a good experience with us. We are... More 

Cambridge, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 17, 2015

Very friendly staff, working alongside the ALTIS grand hotel, next door, where breakfast was served, catering for everybody's taste. Large rooms with a separate area for a kitchenette. You can also get room service. I didn't give the hotel a 5 rating, because the bed in the lounge area (sofa bed) was very uncomfortable with a very thin mattress and... More 

Was this review helpful? Yes
Rui V, Recepção at Altis Suites, responded to this review

Dear Guest, Thank you very much for recommending us, it means a lot to us! Our whole purpose is to make guests feel the way you did, so we really appreciate that you shared your comments with us and the rest of the wordl! We are delighted to learn that you had such a good experience with us. We are... More 

Rio de Janeiro, RJ
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 10, 2015

We were very surprised and impressed in our stay in Altis Suites. All the staff both from Altis Suites as from Grand Altis were always commited in bring us the best experience. We will recomend for every person who asks us. We didn´t have any difficulties in the acess, and I was very worried about that, since i broke my... More 

Was this review helpful? Yes 1
AltisSuites, Andreia Martins Guest Service do Altis Suites at Altis Suites, responded to this review

Dear Guest, Thank you very much for recommending us, it means a lot to us! Our whole purpose is to make guests feel the way you did, so we really appreciate that you shared your comments with us and the rest of the wordl! We are delighted to learn that you had such a good experience with us. We are... More 

derry.ireland
Level Contributor
45 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed November 9, 2014

As per our last stay we enjoyed our stay here, same minor negatives of no toaster or kettle in the kitchenenter but these are outweighed by the positives of the, 1.excellent location -about 15 mins walk down to Rossio square and underground station is only 5mins walk. 2.Large clean air conditioned rooms 3.Excellent buffet breakfast in the adjoining Altis hotel... More 

Was this review helpful? Yes
AltisSuites, Guest Service at Altis Suites, responded to this review

Dear Guest, Many thanks for your great review and kind words. taht is the best recognition for our service and we´re glad you have enjoyed our friendly and helpful staff and the food we served at the buffet breakfast. We look forward to your next visit! Best Regards, Andreia Martins Guest Service More 

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