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Altis Suites

#73 of 227 Hotels in Lisbon
Certificate of Excellence
Rua Castilho, 13, Lisbon 1250-066, Portugal
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Best prices for: 1 room 1 guest
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Altis Suites
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156 reviews from our community

Traveler rating
    67
    67
    16
    5
    1
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83
33
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3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Geraardsbergen, Belgium
Contributor
14 reviews 14 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

First time we went to Lisbon. Company of 17 (8 adults and 9 children). As we arrived after midnight we reserved a minibus for the transfer from the airport to the hotel (Lisbontaxis.com.pt - perfect service !) but that was no problem at all, as there is 24 h reception service. Rooms were not as booked, but the hotel offered... More 

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Rui V, Recepção at Altis Suites, responded to this review

Dear Guest, Thank you very much for recommending us, it means a lot to us! Our whole purpose is to make guests feel the way you did, so we really appreciate that you shared your comments with us and the rest of the wordl! We are delighted to learn that you had such a good experience with us. We are... More 

Sao Paulo, SP
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 20, 2015

The Family rooms are very good, with a big space and bathroom. The breakfast (on the hotel next door) is great with a lot of options. Is a walk away to the Liberdade Avenue where there is great restaurants and stores and have a metro station very close.

Was this review helpful? Yes 1
Rui V, Recepção at Altis Suites, responded to this review

Dear Guest, Thank you very much for recommending us, it means a lot to us! Our whole purpose is to make guests feel the way you did, so we really appreciate that you shared your comments with us and the rest of the wordl! We are delighted to learn that you had such a good experience with us. We are... More 

Cambridge, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 17, 2015

Very friendly staff, working alongside the ALTIS grand hotel, next door, where breakfast was served, catering for everybody's taste. Large rooms with a separate area for a kitchenette. You can also get room service. I didn't give the hotel a 5 rating, because the bed in the lounge area (sofa bed) was very uncomfortable with a very thin mattress and... More 

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Rui V, Recepção at Altis Suites, responded to this review

Dear Guest, Thank you very much for recommending us, it means a lot to us! Our whole purpose is to make guests feel the way you did, so we really appreciate that you shared your comments with us and the rest of the wordl! We are delighted to learn that you had such a good experience with us. We are... More 

Rio de Janeiro, RJ
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 10, 2015

We were very surprised and impressed in our stay in Altis Suites. All the staff both from Altis Suites as from Grand Altis were always commited in bring us the best experience. We will recomend for every person who asks us. We didn´t have any difficulties in the acess, and I was very worried about that, since i broke my... More 

Was this review helpful? Yes 1
AltisSuites, Andreia Martins Guest Service do Altis Suites at Altis Suites, responded to this review

Dear Guest, Thank you very much for recommending us, it means a lot to us! Our whole purpose is to make guests feel the way you did, so we really appreciate that you shared your comments with us and the rest of the wordl! We are delighted to learn that you had such a good experience with us. We are... More 

derry.ireland
Senior Contributor
45 reviews 45 reviews
22 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed November 9, 2014

As per our last stay we enjoyed our stay here, same minor negatives of no toaster or kettle in the kitchenenter but these are outweighed by the positives of the, 1.excellent location -about 15 mins walk down to Rossio square and underground station is only 5mins walk. 2.Large clean air conditioned rooms 3.Excellent buffet breakfast in the adjoining Altis hotel... More 

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AltisSuites, Guest Service at Altis Suites, responded to this review

Dear Guest, Many thanks for your great review and kind words. taht is the best recognition for our service and we´re glad you have enjoyed our friendly and helpful staff and the food we served at the buffet breakfast. We look forward to your next visit! Best Regards, Andreia Martins Guest Service More 

melbourne
Contributor
13 reviews 13 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 5, 2014

We stayed in a one bedroom apartment for three days and had a good experience. We had been rather wary after reading other reviews. It may be getting a little older but is maintained and clean. The bed was very comfortable and the bedroom had a TV in addition to that in the lounge room. The kitchen had rather basic... More 

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AltisSuites, Guest Service at Altis Suites, responded to this review

Dear Guest, Thank you for your review and kind words. That is the best recognition for our service and we´re glad you have enjoyed our friendly and helpful staff. We look forward to your next visit! Best Regards, Andreia Martins Guest Service More 

Sao Paulo
Top Contributor
127 reviews 127 reviews
33 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed September 28, 2014

to enter the place there are stairs. if you have difficulty walking i do not recommend this place. before giving your car to the valet service provided by the hotel next door, make sure there is no scratches or dents to the car. point that out so that someone can be held responsible the next day when it comes to... More 

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Oakland, California
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed August 27, 2014

We arrived at the Altis Suites in Lisbon on Saturday August 23 and we left August 28. The suites are in need of a complete make over as they are very dated and not close to what should be provided in a first class hotel. What was worse for our stay is that the the air conditioning system in our... More 

Was this review helpful? Yes 1
Preston, United Kingdom
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed July 22, 2014

Stayed In June for a week after having stayed here last September.. requested the same room and many thanks to reception for organising. Wonderful position to explore Lisbon...easy access by foot , metro and bus all close to hotel...Rooms are in a more traditional style...possibly a little TLC needed in some areas but overall cannot fault. Great Breakfast choice next... More 

Was this review helpful? Yes 1
Sheffield, United Kingdom
Top Contributor
52 reviews 52 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed June 20, 2014

We booked a 2 night short break as we visited Lisbon for a day trip previously and thought it would be good to see more of. The suites are adjacent to the main hotel which is where you take breakfast. The suites are huge inside and had a kitchen area, living room with a dining table and a large bedroom.... More 

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