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Fontecruz Lisboa, Autograph Collection

5.0 of 5
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Avda. Liberdade 138, Lisbon 1250-147, Portugal
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1 room 1 adult
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Fontecruz Lisboa, Autograph Collection
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413 Reviews from our TripAdvisor Community

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Whangarei, New Zealand
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were very pleasantly surprised by this hotel. Our room was huge and our large floor to ceiling window/balcony looked over beautiful orange roof tops of nearby houses and an amazing bell tower. The location was fantastic, just a 5 minute walk and we were in the middle of everything. Loved everything about this hotel, the rooms, the very friendly... More 

Helpful?
Thank aimkel
MartaGarciaChozas, General Manager at Fontecruz Lisboa, Autograph Collection, responded to this review

Dear aimkel, What an amazing feedback about your stay at the Fontecruz Lisboa! We are very glad to read that you appreciate our hotel rooms and our service. We hope to welcome you back in a near future! Best Regards, More 

Valencia, Spain
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Hotel is perfectly situated in the city center, walking distance to everything of downtown. Hotel stuff excellent, rooms superb and good breakfast...a must if you spend time in lisbon. If you have a car..hotel provide parking for reasonable daily fare!

Helpful?
Thank STdental
MartaGarciaChozas, General Manager at Fontecruz Lisboa, Autograph Collection, responded to this review

Dear STdental, What a great comment about your recent stay with us. We are very glad to know that you enjoyed our location, the rooms and our delicious breakfast. We hope to welcome you again in the Fontecruz Lisboa Autograph Collection! Best Regards, More 

Phoenix, Arizona
Level Contributor
4 reviews
5 of 5 stars Reviewed 3 weeks ago

We're biased toward the Autograph Collection because we love the character and individual decor. This hotel was a fantastic conveniently located for exploring the city. When the staff found out we were celebrating our anniversary - they delivered champagne. A lovely hotel with personality!!

Helpful?
Thank adcrumpton
MartaGarciaChozas, General Manager at Fontecruz Lisboa, Autograph Collection, responded to this review

Dear adcrumpton, Dear guest, Thank you very much for your comment about your recent stay with us. We are very glad to know that your experience with us! We hope to have the opportunity to welcome you back to the Fontecruz Lisboa Autograph Collection. Best regards, More 

Gold Coast, Australia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Staff are relatively friendly. Rooms are terrible, cleaning staff are terrible & so loud!! Towels are not replaced, rooms are skipped - really poor. We stayed here for a work conference & the food is also terrible. Don't pay for breakfast as you will be disappointed. I will never use this hotel again. Try elsewhere first.

Helpful?
1 Thank Bec B
MartaGarciaChozas, General Manager at Fontecruz Lisboa, Autograph Collection, responded to this review

Dear Bec B, Thank you for sharing your detailed thoughts and comments with other travellers. Allow me to present our sincere apologies for the disappointing stay you experienced. We deeply regret to know that the hotel facilities were not the ones that you expected. Since you've been with us last May, I can assure that we have a new and... More 

Minneapolis, Minnesota
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed December 27, 2015 via mobile

Great location, short walking distance to great shopping & restaurants. We enjoyed the night stroll with the locals on Rua Augusta nearby. Our room offered a great view of Avda. Libertad, with little street noise infiltrating our room. The rooms are large and very well maintained. The shower was tricky but we managed on the 2 nd try to not... More 

Helpful?
1 Thank Elvia M
MartaGarciaChozas, General Manager at Fontecruz Lisboa, Autograph Collection, responded to this review

Dear Elvia M, Thank you for your nice comments after your recent stay with us. It’s very rewarding to read such a good feedback and I will be delighted to share your kind words with our team. We hope to welcome you back at this beautiful city! Best regards, More 

Chicago, IL
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed December 27, 2015

We enjoyed our stay at the Fontecruz Lisboa primarily because of the location. The hotel itself is small and the rooms are also very small, including the delux room we had. More importantly, the rooms had virtually no space to store your clothes. The rooms are also very dark! This is a major issue at this property. The only reason... More 

Helpful?
1 Thank RealFrequentTraveler
MartaGarciaChozas, General Manager at Fontecruz Lisboa, Autograph Collection, responded to this review

Dear Chicago, IL, Thank you for sharing your comments about your recent stay with us. Your feedback is very important for us to improve our service and avoid this type of situations in the future. We regret the fact that you did not identify yourself with the hotel design and colour selection. We are glad to know that you found... More 

Maryland
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 27, 2015

Very trendy, unique boutique hotel with a friendly welcoming staff. Nice room with all amenities you need. Excellent location with numerous close by restaurants and all high end shopping you possibly could use. Parking available either by hotel or on the street outside the hotel.

Helpful?
1 Thank matsmd
MartaGarciaChozas, General Manager at Fontecruz Lisboa, Autograph Collection, responded to this review

Dear matsmd, Thank you for taking your time to post your review. It is a great honour to receive such great comments about your stay, our staff and our location. We can’t wait to welcoming you again!! Kind Regards, More 

Amagansett, New York, United States
Level Contributor
50 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed December 24, 2015

The location of the hotel is their best selling point; it's perfect to walk everywhere in the city. It's on a main street but it was not noisy. My room was very spacious which was very nice, the bed and pillows very comfy. Had trouble figuring how the A/C worked, finally I jus opened the door to my terrace. Service... More 

Helpful?
1 Thank Chini A
MartaGarciaChozas, General Manager at Fontecruz Lisboa, Autograph Collection, responded to this review

Dear Chini A, Thank you very much for your comment about your recent stay with us. We are very glad to know that enjoyed our location and our rooms, but I appologize the fact that you did not identify with the hotel’s design and colour selection. We look forward to welcome you again to the Fontecruz Lisboa Autograph Collection! Kind... More 

NYC northern suburbs, NY
Level Contributor
104 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed December 21, 2015

We stayed here for 5 nights at the end of June during extremely hot weather. The hotel is well located for walking to major sites, and the Aerobus to the airport is on the corner. ( I forgot to post this review after our return home so it's a bit delayed). We were given a large room done in the... More 

Helpful?
Thank themice
MartaGarciaChozas, General Manager at Fontecruz Lisboa, Autograph Collection, responded to this review

Dear themice, Thank you for your review. It’s very rewarding to know that you enjoyed your stay with us last Summer. Regarding the points to improve, we had few maintenance problems on those days, but as you can saw they were solved. Concerning the staff behavior please accept our apologies; I assure you that it was brought to the attention... More 

Liverpool, United Kingdom
Level Contributor
332 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 186 helpful votes
4 of 5 stars Reviewed December 19, 2015

This property has got it right with the decoration internally, and that starts from the main entrance though the lobby area, restaurant area, rear garden, corridors and rooms. I would probably say the decoration and style is down to individual preference, however there is very little to complain about here. Selected a Double Room with a Balcony and also had... More 

Helpful?
Thank L4-Doha
MartaGarciaChozas, General Manager at Fontecruz Lisboa, Autograph Collection, responded to this review

Dear L4-Doha, Thank you for taking your precious time to share your experience with other travellers. Your feedback is very important and we are very happy to see that you enjoyed your stay with us, our breakfast and our location! We hope to welcome you back to this beautiful city. Kind Regards, More 

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