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All 218 Lisbon hotels

Vila Gale Opera

4.0 of 5 Hotel   |   Travessa Do Conde Da Ponte, Lisbon 1300-141, Portugal
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Ranked #134 of 218 hotels in Lisbon
A recent review
4 of 5 stars reviewed 3 days ago
Neil S Toronto, Canada
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309 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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English first
Toronto, Canada
Contributor
15 reviews 15 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Rooms are a good size Can hear the subway and traffic pass by on the bridge if you face it -- so nicer view but noisy. Breakfast spread looked nice but I didn't really enjoy the food -- most of the items were cold (scrambled eggs, French toast, eggs). Coffee was also not the greatest. The staff at the front... More

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VilaGaleHoteis, General Manager at Vila Gale Opera, responded to this review

Dear Guest, Thank you very much for your review. Despite the negative appreciation that you made about the breakfast, that we have taken good note, we were pleased to hear that you enjoyed the stay with us, particularly the location by the river. We look forward to welcome you again at Vila Galé Ópera. Best regards More

Dubai, United Arab Emirates
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Good location, super helpfull staff n the bfast is very nice. The only thing i didnt like is that the access to the gym isnt included, n the internet in the rooms is weak but is in a general opinion the hotel is tidy n nice. :) i will highly recommended

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VilaGaleHoteis, General Manager at Vila Gale Opera, responded to this review

Dear Guest, We were delighted to read your comments about our hotel, specially coming from someone with a vast travel experience. Our goal is to provide pleasant stays to our guests, so we were very happy to know that we achieved it. Thank you so much for recommending us and we look forward to welcome you again at Vila Galé... More

Lisbon, Portugal
Senior Contributor
41 reviews 41 reviews
25 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed 4 weeks ago

In general service, cleaning and rooms could be better. Noise in the rooms is a big problem having in mind the hotel is situated near a main street and under the bridge, with contant cars and trains passing by. We stayed in a suite and the above issues apply to it as well, furthermore found no signs of detail having... More

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VilaGaleHoteis, General Manager at Vila Gale Opera, responded to this review

Dear Guest, Thank you for your comments about our hotel. We appreciate the feedback we receive and welcome any opportunity to improve. We regret that the stay with us did not fulfil entirely your expectations and we apologise for the inconvenience. We would like to inform you that the main differences between the standard room and the suite are that... More

Castelo Branco, Portugal
Contributor
11 reviews 11 reviews
8 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 5 weeks ago

The hotel is nice for a short stay in Lisbon, I stay there very often for business. LOCATION: The location is near the river but a bit far from touristic attractions. Although close by taxi, bus, or tram. Also you public transport to the city center. Very close to nightlife. ROOMS: choose the left wing, facing the old FIL (Lisbon... More

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VilaGaleHoteis, General Manager at Vila Gale Opera, responded to this review

Dear Guest, First of all, we would like to thank you for staying with us frequently. It was a pleasure to read your review and for sure your advice will be very useful for tripadvisor readers. We look forward to welcome you again at Vila Galé Ópera. Best regards More

Vila Nova de Gaia, Portugal
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

My family and I stayed for 2 nights at this hotel in Lisbon. We took a taxi to get to the center of Lisbon but it is also possible to take a bus. If you want to explore Lisbon by foot and fast metro it is perhaps best to stay at a hotel more near the center of the city.... More

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VilaGaleHoteis, General Manager at Vila Gale Opera, responded to this review

Dear Guest, Thank you very much for your review and photos regarding our hotel. We apologise for the inconvenience that you experienced with the Wi-Fi and we are very happy with all the positive comments you made about us, particularly the ones concerning staff, breakfast, comfort and cleanliness of the rooms. We look forward to welcome you back at Vila... More

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed July 26, 2014 via mobile

The hotel team were friendly and accommodating, but the wi-fi connection ( paid!!!) wasn't stable, drove us all nuts! The room was dark. Not really worth to stay, if coming for business, or a conference.

Was this review helpful? Yes
VilaGaleHoteis, General Manager at Vila Gale Opera, responded to this review

Dear Guest, Thank you for your review about our hotel. We apologise for the inconvenience with the wi-fi and we will report your comments to the IT team, so that they may improve this service. We hope that the friendly and accommodating environment that you experienced, may lead you to stay again at Vila Galé Ópera on your next trip... More

Jerusalem, Israel
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 of 5 stars Reviewed July 22, 2014

We stayed at this hotel because it was close to the conference venue. Indeed there is free wifi in the lobby which is very choppy, dedicated to one digital device and has the most " unfriendly " user name and password which have to be entered every time....to avoid all this we acquired two access accounts for 15 euros for... More

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VilaGaleHoteis, General Manager at Vila Gale Opera, responded to this review

Dear Guest, Thank you for taking the time to provide your feedback regarding our hotel. Our location is in fact very convenient for those who are attending a conference at the congress center. In what concerns the wi-fi service, we will report your comments to the IT team, so that they may improve this service. We look forward to welcome... More

Porto, Porto, Portugal
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 17, 2014

The hotel provides good services and makes an efford to make a stay as pleasent as possible. The downside of the hotel is the noise coming from the bridge. It is very close to the river and Alcantara night life is good.

Was this review helpful? Yes
VilaGaleHoteis, General Manager at Vila Gale Opera, responded to this review

Dear Guest, Thank you very much for your comments about our hotel. We were pleased to hear that you enjoyed our services and we look forward to welcome you back at Vila Galé Ópera on your next trip to Lisbon. Best regards More

Canberra
Contributor
16 reviews 16 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed July 11, 2014

I stayed here because I went to a conference at the conference centre. I didnt bother reading the reviews but if I had then I might have thought twice about the convenience. Yes I am noise sensitive - but even on the 'quiet side", which I was given because i was here for a week, it was noisy. The singing... More

Was this review helpful? Yes
VilaGaleHoteis, General Manager at Vila Gale Opera, responded to this review

Dear Guest, Thank you for taking the time to provide your feedback regarding our hotel. We regret the negative points that you mentioned and we apologise for the inconvenience. We know that our location is not the quietest, particularly for someone who is noise sensitive. On the other hand, we were very pleased to know that you found our staff... More

Top Contributor
177 reviews 177 reviews
69 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed July 10, 2014

This is a conference hotel lying right under the tall bridge.... - and of course close to Tejo river - but not the ideal location. So you should choose this hotel if you ar attending a conference at the adjacent conference center (300 m). At a conference hotel "state of the art in Europe 2014" is free, well-functioning and speedy... More

Was this review helpful? Yes
VilaGaleHoteis, General Manager at Vila Gale Opera, responded to this review

Dear Guest, Thank you very much for your review. Despite the negative appreciation that you made about the WiFi, that we have taken good note, we were glad to hear that you enjoyed our rooms and the breakfast buffet. We look forward to welcome you again at Vila Galé Ópera. Best regards More

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Additional Information about Vila Gale Opera

Address: Travessa Do Conde Da Ponte, Lisbon 1300-141, Portugal
Location: Portugal > Estremadura > Lisbon
Price Range (Based on Average Rates): $
Hotel Class:4 star — Vila Gale Opera 4*
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Also Known As:
Vila Gale Opera Lisbon

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Near Vila Gale Opera

Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#85 Luxury Hotel in Lisbon
Hotel Class
Number of rooms
259

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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