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All 219 Lisbon hotels

Pensao Residencial Portuense

2.0 of 5 Hotel   |   Rua das Portas de Santo Antao 149 - 157 | Baixa, Lisbon 1150-267, Portugal
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Ranked #97 of 219 hotels in Lisbon
Certificate of Excellence 2013
A recent review
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355 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Warsaw, Poland
1 review
5 of 5 stars Reviewed today NEW

It was my third visit at this hotel, which is a recommendation by itself. Great, central location - close to the tube station and main Lisbon attractions. The rooms are nice and clean. Also very friendly staff makes you feel at home.

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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I have had a terrible experience with this hotel, beware. I booked online and TEN DAYS LATER was informed by email that the card had been refused. My card is working fine and I have never had this problem before. I tried straight away to book again but the hotel is now full. The manager was very unhelpful and said... More

Was this review helpful? Yes 1
rportuense, Proprietário at Pensao Residencial Portuense, responded to this review

Dear Madam, When we receive an online booking, which has been confirmed by credit card, we have the credit card checked. We only accept reservations after receiving the "OK" from the payment terminal. In your case, the message received was "unauthorised" and therefore we cancelled the reservation. The online agency, that you used, was immediately informed about this. You should... More

Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

A great little place to stay, perfectly located and with charming staff at the front desk. As other people have remarked the breakfast was a bit ordinary but still within the realm of being acceptable.

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Helsinki, Finland
4 reviews 4 reviews
4 of 5 stars Reviewed January 13, 2014

I spent a week in here and cannot complain. The rooms are very clean, the service is fast and very polite. The location is fantastic and very quiet (for the area). Will definitely come again next time. On the downside, breakfast could definitely improve.

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Cwmbran, United Kingdom
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 4, 2014

I stayed at Pensao Residencial Portuense in November 2013, and I'm happy to endorse the many positive comments made elsewhere in this thread. An overdue post here, prompted by plans to return in March 2014, and by a sweep of TripAdvisor reviews of my favourite venues in Lisbon. The basic breakfast here was the only real concession to cost, and... More

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Dublin, Ireland
13 reviews 13 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 12, 2013

We stayed here for three nights and the hotel was exceptionally good value for a weekend break. The rooms are basic but spotlessly clean. The showers were hot and powerful. Breakfast is basic but what more could anyone expect for the price. Dreadful coffee but a selection of teas, nice fresh rolls and croissants. The owners are very helpful and... More

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Atlanta, Georgia, United States
2 reviews
5 of 5 stars Reviewed November 24, 2013

This is our 2nd stay at this small hotel. We liked it so much in 2009, we recommended it to other guests meeting us in Lisbon this time, and they loved it too. The owners went above and beyond to make our stay wonderful. They warned us where to be careful, what sights not to miss, and made great suggestions... More

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Ulaanbaatar, Mongolia
3 reviews 3 reviews
3 of 5 stars Reviewed September 25, 2013

The reason I stayed at this hotel was firstly due to limited budget and the location. Close to metro station, main sightseeing areas and major shopping streets etc. All was within walking distance. I would advise people not to go into those restaurants which are nearby the hotel! Overall, it was fine for a 1-night stay!

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rportuense, Proprietário at Pensao Residencial Portuense, responded to this review

Dear Customer, We thankyou for your feedback. I assume that you gave us a low rating for services provided outside the hotel which are not at all related to us. Unfortunately we are not able to change external factors around us. Yours Sincerely, The Management More

Caterham, United Kingdom
Top Contributor
78 reviews 78 reviews
20 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed June 16, 2013

The location of this hotel is great. It is in the old town, close to trams, trains, buses and the Metro. There are lots of restaurants close by too. Although the single rooms are quite small they are comfortable and clean as are the en-suite bathrooms. Breakfast was basic but adequate - nice bread. The staff are friendly and very... More

Was this review helpful? Yes 2
Grand Rapids
Top Contributor
70 reviews 70 reviews
56 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed June 13, 2013

This is down a back sidestreet from a city center. Rooms are very clean and appears that it all had been updated a while back. Room view is back of other buildings. Break was the basic Cont Euro type--bread, spread and beverages. There was a small grocery store 5 min to the north. It is in a great location for... More

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Additional Information about Pensao Residencial Portuense

Also Known As:
Pensao Residencial Portuense Hotel Lisbon
Pensao Residencial Portuense Hotel
Pensao Portuense Lisbon
Pensao Portuense Hotel Lisbon
Address: Rua das Portas de Santo Antao 149 - 157 | Baixa, Lisbon 1150-267, Portugal
Phone Number:
Location: Portugal > Estremadura > Lisbon
Free Breakfast Free High Speed Internet ( WiFi ) Room Service Wheelchair access
Hotel Style:
Ranked #97 of 219 hotels in Lisbon
Price Range (Based on Average Rates): $
Hotel Class:2 star — Pensao Residencial Portuense 2*
Official Description (provided by the hotel):
Residencial Portuense has recently renovated and clean rooms with a friendly service at an affordable price in Lisbon's city centre. Portuense has accommodation which varies from single, double, twin and triple rooms which are equipped with private bathrooms, air conditioning, heating, TV and telephone. ... more   less 
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