I know I couldn't expect a luxury hotel for this price, but I never couldve imagined Pensao Portuense would be this bad. When we arrived there were renovations going on which made it impossible to sleep in the morning. The boss was rude when we made cautious complaints, and the overall impression was bad. Dont go there, its not worth... more

What more can you say - the location is brilliant and the rooms and bathrooms clean. Our double room (305?) was tiny but clean. We had a double balcony overlooking the front. Building works were going on while we were there (but we were told about it when we arrived). A skip was loaded at what must have been 3:00... more

We are from Brazil and stayed at Pensao Portuense in January, 2007. The roons are very clean; staff are friendly and helpful: they used to give us guidance on how to get to touristic places. The breakfast is also very good. It´s a typical Portuguese breakfast with milk, coffee or chocolate, bread, butter or cream cheese, and jam. We enjoyed... more

We stayed in this guest house for 5 + 1 nights and were absolutely satisfied. First 5 nights we have spent at the 4th floor in a double bed room. The room was totally okay with a HUUUGE bathroom. The staff (family members) is extremely helpful and friendly , you just could not wish for better. (its a family run... more

There was a stale musty odor eminating through the pipes in the sink and toliet in the bathroom. You notice the odor as soon as you walk in the room. At first I thought the cleaning staff did not clean the room properly because there was mold in the bathroom near the shower. But I mentioned it to the employees... more

Great location, in the center of the City... near the subway "Restauradores", from there you can visit all lisbon ! The building it´s old... neading some changes... but if you objective is to visit the city.. it will be a good choise, because it´s not expensive, good location, safe area (after 23h00 you have be some carefull.. but even then... more

Stayed there with my wife and 2 friends in march 07. Our room (no.102) was spacious, theirs a bit smaller. The staff is absolutely friendly and had great suggestions where to go and where not. Situated right at where night life is happening - but in a side street so traffic and noisy night birds don´t bother. The floors and... more

I cannot recommend this hotel highly enough! It's extremely convenient located right downtown literally two minutes from Rossio Square. The rooms were bright and clean with huge bathrooms and the staff were extremely helpful and friendly. A big bonus for us was the fact they also spoke perfect English! The area was not in the least bit 'dodgy', but perfectly... more

I am surprised to see that this place had so many positive TripAdvisor reviews. We found it to be not very pleasant. The area is very touristy and a bit dodgy. Our room was on the first floor and didn't feel particularly safe. While one of the receptionists was very polite and helpful, the others didn't make us feel very... more