Stayed here with a group of friends (7 in total) and thoroughly enjoyed the stay from the welcome to the goodbye glass of port. The reception staff were very helpful and knowledgeable about places to visit and restaurants to eat in. Special mention should be given to Ana Paula and Ana Martins who assisted in recommending excellent restaurants and booking... More

This property definitely needs work on plumbing and HVAC. It took three tries to get a room with a working bathroom sink drain, and the bathroom was generally worn and moldy. The HVAC did not work well (if at all). The friendliness and helpfulness of the front desk staff offset some of these deficiencies.

This hotel is great for a weekend trip to Lisbon when you know you are going to be out and about all day but you want somewhere clean and safe to sleep. easy to get to from airport - either airport bus or metro drops you literally to its door so very handy that way (expect big queues at airport... More

Frontdesk was excellent, Miss Ana Paula advised us the best way to travel around and what to eat. She even sketched an easy map for us. Breakfast was good, many choices of bread, cheese and fruits and hot drinks or fruit juice to choose. Our room was amazingly spacious. This hotel is at great location to famous spots. Two minutes... More

A very friendly, unpretentious hotel with excellent staff, especially the receptionist Ana Paula who was a mine of information and always happy to go out of her way to help. Complimentary breakfast was as big a feast as you wanted to make it, with the morning newspapers at hand. Our spacious eighth (top) floor room, serviced by two good lifts,... More

We enjoyed our stay this hotel. The night receptionist Ana Paula Jorge was excellent with her advice on where to enjoy fado at honest prices. She was also mothering in her concern that the taxi was safe etc! We really enjoyed her passionate concern for her guests. The only complaint was the the room temperature was much too hot in... More

before booking a room we needed some clarifications, we called and were astonished by well-english-speaking friendly staff with generous tourism information. the location is more than perfect; avenida de la liberdade just across the street. metro station and bus stop are just 20m away. our room was spacious and quite with nice view to the street.cleaning is consistent.breakfast has everything... More

Spent five days in my family and another family in this hotel and really enjoyed it. Closeness to Metro and bus ensured that the smaller legs did not need to walk too much when setting out for each day - saving theirl legs for the walk to come in the city visiting places. Even though a bit recessed from major... More

Happy with our stay here during December. The hotel location has easy access to the metro and the starting point of the hop-on/hop-on buses. Plus you can walk straight down the main street into town. A few restaurants nearby. Room was ok - good size and clean but a little outdated. Free wifi worked well.