We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Real Residencia Suite Hotel

Rua Ramalho Ortigao, 41, Lisbon 1070 288, Portugal
Hotel amenities
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Real Residencia Suite Hotel
Professional photos View all
Browse nearby
Real Residencia Suite Hotel
Write a Review

134 reviews from our community

Traveler rating
    49
    62
    17
    4
    2
See reviews for
40
52
3
2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (134)
  • Mar-May only
    (36)
  • Jun-Aug only
    (29)
  • Sep-Nov only
    (42)
  • Dec-Feb only
    (27)
All months
Toronto
Reviewer
5 reviews 5 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We liked everything about this hotel. It was perfect for us. The location is just between two stops of the tourist Yellow and Blue buses. The plaza is just around the corner. The food corner at this shopping mall is great. The supermarket and the subway station are located there as well. The apartment was great, with separate bedroom and... More 

Was this review helpful? Yes 2
Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 6, 2015

We had 4 nights stay in this hotel. Good location 400m from Sao Sebastiao Metro which starts from airport. Lift from the underground metro will take you to street level across from El Corte Engles mall, you then walk on the right hand side downhill for 400m. Our apartment is on the back above the carpark and facing other apartments.... More 

Was this review helpful? Yes 2
Hoteis_Real_Lis, Gerente at Real Residencia Suite Hotel, responded to this review

Dear Guest, Thank you for your constructive comments. We’re sorry to learn that your stay with us was not the perfect stay that we strive to provide to all of our Guests. We were surprised with your comment about our staff members, as they are usually praised for their availability and helpfulness. We assure you that we will analyze all... More 

Ottawa, Canada
Top Contributor
199 reviews 199 reviews
65 hotel reviews
137 helpful votes 137 helpful votes
3 of 5 stars Reviewed February 28, 2015

Reception isn't very friendly. Suite looks good at first glance if you ignore curtains hanging off rod but closer inspection reveals not too clean bathroom, worst pillows I've ever seen, bed too big for room, kitchen with no container to put into microwave, no kettle and really limited utensils, However, good wifi, TV choices, El Cortes de Ingles dept. store... More 

Was this review helpful? Yes 2
Hoteis_Real_Lis, Gerente at Real Residencia Suite Hotel, responded to this review

Dear Guest, Thank you for your comments. We’re sorry to learn that your stay with us was not to your liking. Our Guests usually appreciate the kindness of our staff members as well as the quality of our rooms and location. However, we would like to assure you that all of your constructive comments will be taken into consideration so... More 

1 review
1 of 5 stars Reviewed January 1, 2015 via mobile

Where to begin... the suite itself is a 3 star large hotelroom at best. Insufficient kitchen supplies (1 sharp knife, no bottle opener, hardly any pots or cutlery), dingy beds, old furniture almost coming apart at the touch. Carpets stained, dirty and dusty. Most of the staff was uncommonly unfriendly for Lisbon. Towels were taken away but seldom replaced so... More 

Was this review helpful? Yes 1
Hoteis_Real_Lis, Gerente at Real Residencia Suite Hotel, responded to this review

Dear Guest, We regret that your experience with us was not the best one. We are surprised with your comment about the behavior of our staff. Usually our team is praised for their availability and kindness but we assure you that we will analyze the situation mentioned with the Head of Department. We would like to assure you that all... More 

Linz, Austria
2 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 16, 2014

We stayed a couple of days in September 2014 in an apartment on the top floor. The rooms are clean but have definitely seen better days in the past. It's probably been a while since the rooms have been refurbished. There was an air vent in the bathroom but interestingly no switch would turn on a fan or ventilation, so... More 

Was this review helpful? Yes 3
Hoteis_Real_Lis, Gerente at Real Residencia Suite Hotel, responded to this review

Dear guest, We regret that your stay at our hotel did not entirely correspond to your expectations and would like to thank you for your constructive comments and feedback. We are constantly reviewing, inspecting and carrying out maintenance work in order to keep everything in good, clean and safe conditions. Please be assured that your comments and suggestions will be... More 

Harrogate, United Kingdom
Top Contributor
85 reviews 85 reviews
38 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed October 16, 2014

The rooms are very large. We had a 1 bedroom apartment with a full kitchen and living room. The hotel is located about a 3 minute walk from the metro, which runs directly to the airport. About a 10 minute walk away from the train station, Sete Rios, from which you can get a train to Sintra. The value for... More 

Was this review helpful? Yes 3
Romford, United Kingdom
Top Contributor
55 reviews 55 reviews
14 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed October 1, 2014

Nothing bad to say at all about this hotel! We stayed in one of the apartments and it was clean, spacious, stocked with all the necessary crockery/cutlery and very comfortable. We went for my brothers birthday and they laid on champagne and cake for him which was lovely! Hotel is located 3/4 minutes walk from the metro station Sao Sabastaio,... More 

Was this review helpful? Yes 2
Los Angeles, California
Contributor
14 reviews 14 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed September 30, 2014

If you are looking for a hotel accomendation that is centrally located, clean and consist of staff that are helpful and just friendly people, then the Real Residencia Suite Hotel is your place. No thrills of frills here, just a nice, simple, large apartment like room that provides all general comforts of a home. Two small elevators that consistently operated... More 

Was this review helpful? Yes 1
Hoteis_Real_Lis, Gerente at Real Residencia Suite Hotel, responded to this review

Dear Guest, Thank you for the comment and for the great opinion about our hotel! It’s very special to us see that your experience was great and that you had opportunity to know other people and the Portuguese culture and had a pleasant stay with us. Is for comments like yours that our team work daily. We are very happy... More 

Florence, Italy
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed August 25, 2014

The apartments are large, nicely furnished, with kitchen and a good-sized bathroom. Our stay here was peaceful and quiet. It was easy to reach from the airport (parking available) and not far from the city centre. The only downside is that breakfast was not included in the price, so we choose to eat outside. About five minutes walk away are... More 

Was this review helpful? Yes 1
Hoteis_Real_Lis, Gerente at Real Residencia Suite Hotel, responded to this review

Dear Guest, We are happy that you have had a thoroughly enjoyable stay with us! Our guests happiness is the most important to us! Thank you so much for your review and we look forward to welcome you again, hopefully soon. Kind regards, Luís Monteiro, General Manager More 

Towcester, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 11, 2014

Great value apart=hotel, comfortable and pretty well equipped. Helpful staff as well. Hotel is close to main transport links(Metro, bus routes etc). 5 mins walk to Metro at Sao Sebastio and El Cortes Inglese department store. A few good places to eat in area too - Hamburgeuaria a couple of doors up is very good as is food court in... More 

Was this review helpful? Yes 1
Hoteis_Real_Lis, Gerente at Real Residencia Suite Hotel, responded to this review

Dear Guest, We are very proud about your positive comment regarding our Real Residência. Our guests comments help us to improve our service every day. Thank you for the time that you spend with this comment. We hope that we will be able to welcome you again, hopefully soon. Best Regards, Luís Monteiro General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

189 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (58)
Viewed
Hotel & grounds (7)
Viewed
Room/suite (19)
Viewed
Bathroom (6)
Viewed
View from room (5)
Viewed
Dining (2)
Viewed
Other (19)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (125)
Viewed
Standard Double Room (64)
Viewed
Standard Twin Room (48)
Viewed
The Hotel (13)

Management photos: Courtesy of the property manager

Viewed
All management photos (6)
Viewed
Room/suite (4)
Viewed
Hotel & grounds (1)
Viewed
Other (1)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities