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Real Residencia Suite Hotel

4.0 of 5 Rua Ramalho Ortigao, 41, Lisbon 1070 288, Portugal
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Certificate of Excellence 2014
Real Residencia Suite Hotel
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Real Residencia Suite Hotel
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125 reviews from our community

Traveler rating
    46
    61
    12
    4
    2
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37
47
3
2
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

Where to begin... the suite itself is a 3 star large hotelroom at best. Insufficient kitchen supplies (1 sharp knife, no bottle opener, hardly any pots or cutlery), dingy beds, old furniture almost coming apart at the touch. Carpets stained, dirty and dusty. Most of the staff was uncommonly unfriendly for Lisbon. Towels were taken away but seldom replaced so... More 

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Linz, Austria
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 16, 2014

We stayed a couple of days in September 2014 in an apartment on the top floor. The rooms are clean but have definitely seen better days in the past. It's probably been a while since the rooms have been refurbished. There was an air vent in the bathroom but interestingly no switch would turn on a fan or ventilation, so... More 

Was this review helpful? Yes 2
Hoteis_Real_Lis, Gerente at Real Residencia Suite Hotel, responded to this review

Dear guest, We regret that your stay at our hotel did not entirely correspond to your expectations and would like to thank you for your constructive comments and feedback. We are constantly reviewing, inspecting and carrying out maintenance work in order to keep everything in good, clean and safe conditions. Please be assured that your comments and suggestions will be... More 

Harrogate, United Kingdom
Top Contributor
82 reviews 82 reviews
38 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed October 16, 2014

The rooms are very large. We had a 1 bedroom apartment with a full kitchen and living room. The hotel is located about a 3 minute walk from the metro, which runs directly to the airport. About a 10 minute walk away from the train station, Sete Rios, from which you can get a train to Sintra. The value for... More 

Was this review helpful? Yes 2
Romford, United Kingdom
Top Contributor
55 reviews 55 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed October 1, 2014

Nothing bad to say at all about this hotel! We stayed in one of the apartments and it was clean, spacious, stocked with all the necessary crockery/cutlery and very comfortable. We went for my brothers birthday and they laid on champagne and cake for him which was lovely! Hotel is located 3/4 minutes walk from the metro station Sao Sabastaio,... More 

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Los Angeles, California
Contributor
11 reviews 11 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 30, 2014

If you are looking for a hotel accomendation that is centrally located, clean and consist of staff that are helpful and just friendly people, then the Real Residencia Suite Hotel is your place. No thrills of frills here, just a nice, simple, large apartment like room that provides all general comforts of a home. Two small elevators that consistently operated... More 

Was this review helpful? Yes 1
Hoteis_Real_Lis, Gerente at Real Residencia Suite Hotel, responded to this review

Dear Guest, Thank you for the comment and for the great opinion about our hotel! It’s very special to us see that your experience was great and that you had opportunity to know other people and the Portuguese culture and had a pleasant stay with us. Is for comments like yours that our team work daily. We are very happy... More 

Florence, Italy
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 25, 2014

The apartments are large, nicely furnished, with kitchen and a good-sized bathroom. Our stay here was peaceful and quiet. It was easy to reach from the airport (parking available) and not far from the city centre. The only downside is that breakfast was not included in the price, so we choose to eat outside. About five minutes walk away are... More 

Was this review helpful? Yes 1
Hoteis_Real_Lis, Gerente at Real Residencia Suite Hotel, responded to this review

Dear Guest, We are happy that you have had a thoroughly enjoyable stay with us! Our guests happiness is the most important to us! Thank you so much for your review and we look forward to welcome you again, hopefully soon. Kind regards, Luís Monteiro, General Manager More 

Towcester, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 11, 2014

Great value apart=hotel, comfortable and pretty well equipped. Helpful staff as well. Hotel is close to main transport links(Metro, bus routes etc). 5 mins walk to Metro at Sao Sebastio and El Cortes Inglese department store. A few good places to eat in area too - Hamburgeuaria a couple of doors up is very good as is food court in... More 

Was this review helpful? Yes 1
Hoteis_Real_Lis, Gerente at Real Residencia Suite Hotel, responded to this review

Dear Guest, We are very proud about your positive comment regarding our Real Residência. Our guests comments help us to improve our service every day. Thank you for the time that you spend with this comment. We hope that we will be able to welcome you again, hopefully soon. Best Regards, Luís Monteiro General Manager More 

Limerick, Ireland
Top Contributor
170 reviews 170 reviews
25 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed July 27, 2014

First time ever in apartment block and was not disappointed this apartment had it all and was spotlessly clean we had a very pleasant stay. The girl at the front desk could have being more polite but she was helpful, just basic and not stretched. As this was booked as a surprise for my 60th birthday its not something I... More 

Was this review helpful? Yes 1
Hoteis_Real_Lis, Gerente at Real Residencia Suite Hotel, responded to this review

Dear Guest, Thank you so much for your constructive comments and review. We are happy that you have had a thoroughly enjoyable stay with us and that you were well impressed with our service. Only demanding customers like you allow us to improve our service and continue to exceed expectations. It was especially gratifying to learn that you would definitely... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 18, 2014

My experience with this hotel was excellent from start to finish. - I was booking from Canada, and since I was travelling as a family (with 2 young kids), I e-mailed to check the best suite to book, made sure I had a crib and a sofa bed - all was booked a few months prior and just as I... More 

Was this review helpful? Yes 1
Hoteis_Real_Lis, Gerente at Real Residencia Suite Hotel, responded to this review

Dear Guest, Thanks for your comments so complete and excited! We loved it! We always look for the small details to make big differences and our main objective is that the customer feels it. Your review transmit precisely what we want our guests to feel. It is really gratifying to see how enjoyable your stay was and that you were... More 

Dublin, Ireland
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed June 25, 2014

A friend and I stayed here for a week in May, I found the apartment to be wonderful, it was a perfect size, I found the photos don't do it any justice. The service was great, we arrived earlier then expected but were still able to check in to our room and the front desk staff were very polite and... More 

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Additional Information about Real Residencia Suite Hotel

Address: Rua Ramalho Ortigao, 41, Lisbon 1070 288, Portugal
Location: Portugal > Estremadura > Lisbon
Price Range (Based on Average Rates): $
Hotel Class:4 star — Real Residencia Suite Hotel 4*
Number of rooms: 24
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Also Known As:
Real Residencia Hotel Lisbon
Real Residencia Suite Lisbon
Hotel Real Residencia Suite
Hotel Style:
#9 Best Value Hotel in Lisbon
#54 Family Hotel in Lisbon
#66 Luxury Hotel in Lisbon

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