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Palacio Ramalhete AL

Certificate of Excellence
Rua das Janelas Verdes 92, Lisbon 1200-692, Portugal
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Palacio Ramalhete AL
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Palacio Ramalhete AL
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286 reviews from our community

Traveler rating
    220
    52
    7
    5
    2
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36
177
8
20
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (286)
  • Mar-May only
    (52)
  • Jun-Aug only
    (103)
  • Sep-Nov only
    (90)
  • Dec-Feb only
    (41)
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France
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The Palacio offers a quiet oasis in Lisbon from which it is easy to explore the town. The lovely reception rooms with traditional tiles are perfect for a quiet drink or a cup of tea and to read up on your plans for the day. The courtyard garden and small pool is a great addition. Our room was a good... More 

Was this review helpful? Yes
Palácio R, Guest Relations Manager at Palacio Ramalhete AL, responded to this review

Dear Sir, Thank you for your comment and your lovely words towards us. We truly hope to see you again in the near future and we hope you had nice return home after you vacations in Lisbon. Kindest regards, The Palácio Ramalhete Team More 

Warwickshire
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed for a week at this lovely hotel - it used to be a private house - it is very tastefully decorated with beautiful furniture - I had a lovely room overlooking the garden and swimming pool - the staff were very helpful and nothing was too much trouble The bus stop was just outside so it was very... More 

Was this review helpful? Yes 1
Palácio R, Public Relations Manager at Palacio Ramalhete AL, responded to this review

Dear Sir, Thank you for being so kind, it was real pleasure to read your comment. We love what we do and we only hope to keep going. Our guests are the most important part of our job. It has been a true pleasure for us to host you and we hope to see you again. Kindest regards, The Palácio... More 

Domfront, France
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I joined my sister for one night in this lovely hotel. It was once a private house and it still felt intimate and cosy It was stylish with beautiful furniture. My bedroom was very comfortable with modern ensuite. The breakfast was excellent and the young staff were very friendly and nothing was too much trouble. I only wished I could... More 

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Palácio R, Public Relations Manager at Palacio Ramalhete AL, responded to this review

Dear Guest, We can not thank you enough for your kind words and for the great description you have attributed to us. It is true that the Palácio Ramalhete does have a great romantic element to it, which is usually appreciated by the couples. Concerning transport, we are fortunate to have all types of transport to take our guest to... More 

UK
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 17, 2015

This is a delightful hotel, with welcoming and very friendly staff and a wonderful ambience. The location is almost directly opposite the Museu de Arte Antiga, which has a fine collection of medieval and later art objects as well as a regular touring exhibitions. The museum's terrace cafe has a fantastic view of the river - well worth stopping off... More 

Was this review helpful? Yes 1
Palácio R, Gerente de relações públicas at Palacio Ramalhete AL, responded to this review

Dear Guest, We cannot portray how pleased we are to know that you have really enjoyed your stay with us. We do often recommend the nearby attractions as you have mentioned. Our staff is very knowledgeable about such attractions throughout Lisbon and love to share their love for their city. This was indeed a noble family house, bringing the hotel... More 

Paris
Contributor
15 reviews 15 reviews
14 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 8, 2015

Located between Lisbon center and Jerónimos Monastery, and close to the Tago, Palacio Ramalhete looks like a luxurious and warm house, with a very nice decoration, excellent breafast, and staff always ready to help you find a restaurant or your way towards your destination. There are a lot of excellent restaurants close by (including one in the very same building,... More 

Was this review helpful? Yes 1
Palácio R, Public Relations Manager at Palacio Ramalhete AL, responded to this review

Dear Guest, It is a pleasure to hear such kind words and that we made you feel at home as that is exactly what we hope to achieve. We are glad to hear that we are on the right track and that you enjoyed every aspect. Thank you once again, The Palacio Ramalhete Team More 

New York City, New York
1 review
2 of 5 stars Reviewed February 7, 2015

Internet was not working in the room during our stays. Needed to use the wifi from nearby restaurant in the hotel lobby. Living room in the suite was dark and no heat. Run by very young staff with inconsistent service quality

Was this review helpful? Yes
Palácio R, Gerente de relações públicas at Palacio Ramalhete AL, responded to this review

Dear Guest, It is with great remorse to hear that your stay did not live up to your expectations. We have recently fixed the internet issues, and we are apologetic that this was not fully functioning during your time with us. We do hope to welcome you again, and we will make our best efforts to ensure your stay is... More 

Province of Barcelona, Spain
1 review
4 of 5 stars Reviewed February 6, 2015

What a wonderful place to stay when visiting Lisbon. The hotel staff were so friendly and extremely accommodating to us and our noisy child. We even got a totally unexpected room upgrade which made all the difference. Would definitely return.!

Was this review helpful? Yes
Palácio R, Gerente de recepção at Palacio Ramalhete AL, responded to this review

Dear Guest, We would like to thank you for such wonderful eulogises. It is greatly rewarding for us to know that we are on the right path and that we made your stay wonderful. As for the upgrade it is our pleasure. When availability arises, we try our hardest to make our guests’ stay as comfortable as possible. We do... More 

Washington DC
Contributor
16 reviews 16 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 27, 2015

We dragged ourselves in after an all night flight, unshaven, unslept and incoherent. We found waiting for us: (1) a converted mansion, secret passages and all; (2) a staff of helpful, smart, fun people; (3) A most welcoming terrace and pool; and, (4) a perfect location for wandering aimlessly. This is a marvelous place. Delightful room. Delicious breakfast included. Stay... More 

Was this review helpful? Yes 4
Palácio R, Gerente de relações públicas at Palacio Ramalhete AL, responded to this review

Dear Guest, We would like to thank you immensely for those kind words you have given to us. We are tremendously glad that you enjoyed your stay with us and we truly hope to see you again, even if unshaven. Once again, we would like to thank you for recommending us. Warm regards, The Palacio Ramalhete Team More 

Marseille, France
Contributor
19 reviews 19 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 21, 2014

I stayed at Palácio R in dec-2014: what a great experience! If you're tired of these all-are-the -same-hotels and look for a gorgeous place with super nice staff, just dash there!! It is nicely located and very tidy. Great breakfast too.

Was this review helpful? Yes 2
Palácio R, Gerente de relações públicas at Palacio Ramalhete AL, responded to this review

Dear Guest, We thank you for such kind words towards us. We are glad that you enjoyed your stay and you got to relish on the breakfast. We truly hope to see you again in Lisbon and at the Palacio Ramalhete. Kind regards, The team at Palacio Ramalhete More 

London
Top Contributor
128 reviews 128 reviews
48 hotel reviews
98 helpful votes 98 helpful votes
5 of 5 stars Reviewed December 18, 2014

We went here for Mrs Piglet's birthday and were delighted. The innocuous looking front door gave way to a small vestibule with a lovely Xmas tree. The lounges and bar were very comfortable. The service was super friendly and really flexed around us. A pleasant 15 minute walk into the real centre of town. And really beautiful rooms, we especially... More 

Was this review helpful? Yes
Palácio R, Gerente de relações públicas at Palacio Ramalhete AL, responded to this review

Dear Guests, It brings music to our ears to know that the birthday celebration rightfully special, and that this special occasion was memorable. We are glad that our traditional Portuguese tiles brought that extra touch, from our common rooms to the bed rooms. We would like to thank you for such a kind comment towards the Palacio Ramalhete and especially... More 

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