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Palacio Ramalhete AL

4.0 of 5 Rua das Janelas Verdes 92, Lisbon 1200-692, Portugal
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Certificate of Excellence 2014
Palacio Ramalhete AL
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Palacio Ramalhete AL
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282 reviews from our community

Traveler rating
    220
    49
    6
    5
    2
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35
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Warwickshire
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stayed for a week at this lovely hotel - it used to be a private house - it is very tastefully decorated with beautiful furniture - I had a lovely room overlooking the garden and swimming pool - the staff were very helpful and nothing was too much trouble The bus stop was just outside so it was very... More 

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Domfront, France
Contributor
19 reviews 19 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I joined my sister for one night in this lovely hotel. It was once a private house and it still felt intimate and cosy It was stylish with beautiful furniture. My bedroom was very comfortable with modern ensuite. The breakfast was excellent and the young staff were very friendly and nothing was too much trouble. I only wished I could... More 

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UK
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a delightful hotel, with welcoming and very friendly staff and a wonderful ambience. The location is almost directly opposite the Museu de Arte Antiga, which has a fine collection of medieval and later art objects as well as a regular touring exhibitions. The museum's terrace cafe has a fantastic view of the river - well worth stopping off... More 

Was this review helpful? Yes 1
Palácio R, Gerente de relações públicas at Palacio Ramalhete AL, responded to this review

Dear Guest, We cannot portray how pleased we are to know that you have really enjoyed your stay with us. We do often recommend the nearby attractions as you have mentioned. Our staff is very knowledgeable about such attractions throughout Lisbon and love to share their love for their city. This was indeed a noble family house, bringing the hotel... More 

Paris
Contributor
15 reviews 15 reviews
14 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Located between Lisbon center and Jerónimos Monastery, and close to the Tago, Palacio Ramalhete looks like a luxurious and warm house, with a very nice decoration, excellent breafast, and staff always ready to help you find a restaurant or your way towards your destination. There are a lot of excellent restaurants close by (including one in the very same building,... More 

Was this review helpful? Yes 1
Palácio R, Public Relations Manager at Palacio Ramalhete AL, responded to this review

Dear Guest, It is a pleasure to hear such kind words and that we made you feel at home as that is exactly what we hope to achieve. We are glad to hear that we are on the right track and that you enjoyed every aspect. Thank you once again, The Palacio Ramalhete Team More 

New York City, New York
1 review
2 of 5 stars Reviewed 3 weeks ago

Internet was not working in the room during our stays. Needed to use the wifi from nearby restaurant in the hotel lobby. Living room in the suite was dark and no heat. Run by very young staff with inconsistent service quality

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Palácio R, Gerente de relações públicas at Palacio Ramalhete AL, responded to this review

Dear Guest, It is with great remorse to hear that your stay did not live up to your expectations. We have recently fixed the internet issues, and we are apologetic that this was not fully functioning during your time with us. We do hope to welcome you again, and we will make our best efforts to ensure your stay is... More 

Province of Barcelona, Spain
1 review
4 of 5 stars Reviewed 3 weeks ago

What a wonderful place to stay when visiting Lisbon. The hotel staff were so friendly and extremely accommodating to us and our noisy child. We even got a totally unexpected room upgrade which made all the difference. Would definitely return.!

Was this review helpful? Yes
Palácio R, Gerente de recepção at Palacio Ramalhete AL, responded to this review

Dear Guest, We would like to thank you for such wonderful eulogises. It is greatly rewarding for us to know that we are on the right path and that we made your stay wonderful. As for the upgrade it is our pleasure. When availability arises, we try our hardest to make our guests’ stay as comfortable as possible. We do... More 

Washington DC
Contributor
14 reviews 14 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We dragged ourselves in after an all night flight, unshaven, unslept and incoherent. We found waiting for us: (1) a converted mansion, secret passages and all; (2) a staff of helpful, smart, fun people; (3) A most welcoming terrace and pool; and, (4) a perfect location for wandering aimlessly. This is a marvelous place. Delightful room. Delicious breakfast included. Stay... More 

Was this review helpful? Yes 4
Palácio R, Gerente de relações públicas at Palacio Ramalhete AL, responded to this review

Dear Guest, We would like to thank you immensely for those kind words you have given to us. We are tremendously glad that you enjoyed your stay with us and we truly hope to see you again, even if unshaven. Once again, we would like to thank you for recommending us. Warm regards, The Palacio Ramalhete Team More 

Marseille, France
Contributor
19 reviews 19 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 21, 2014

I stayed at Palácio R in dec-2014: what a great experience! If you're tired of these all-are-the -same-hotels and look for a gorgeous place with super nice staff, just dash there!! It is nicely located and very tidy. Great breakfast too.

Was this review helpful? Yes 2
Palácio R, Gerente de relações públicas at Palacio Ramalhete AL, responded to this review

Dear Guest, We thank you for such kind words towards us. We are glad that you enjoyed your stay and you got to relish on the breakfast. We truly hope to see you again in Lisbon and at the Palacio Ramalhete. Kind regards, The team at Palacio Ramalhete More 

London
Top Contributor
120 reviews 120 reviews
45 hotel reviews
96 helpful votes 96 helpful votes
5 of 5 stars Reviewed December 18, 2014

We went here for Mrs Piglet's birthday and were delighted. The innocuous looking front door gave way to a small vestibule with a lovely Xmas tree. The lounges and bar were very comfortable. The service was super friendly and really flexed around us. A pleasant 15 minute walk into the real centre of town. And really beautiful rooms, we especially... More 

Was this review helpful? Yes
Palácio R, Gerente de relações públicas at Palacio Ramalhete AL, responded to this review

Dear Guests, It brings music to our ears to know that the birthday celebration rightfully special, and that this special occasion was memorable. We are glad that our traditional Portuguese tiles brought that extra touch, from our common rooms to the bed rooms. We would like to thank you for such a kind comment towards the Palacio Ramalhete and especially... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 12, 2014

A lovely traditional Portuguese building beautifully restored. The staff were so attentive and welcoming it made our short stay thoroughly enjoyable. The standard of the room was superb and the whole hotel was supremely comfortable without being stuffy. We shall come again!

Was this review helpful? Yes 1
Palácio R, Gerente de relações públicas at Palacio Ramalhete AL, responded to this review

Dear Guest, Thank you for your kind words towards the staff of the Palacio Ramalhete. We truly appreciate your comment, and we are glad that you enjoyed your stay. We do hope that you come back to Lisbon and the Palacio Ramalhete. With warm regards, The team of the Palacio Ramalhete More 

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Additional Information about Palacio Ramalhete AL

Address: Rua das Janelas Verdes 92, Lisbon 1200-692, Portugal
Location: Portugal > Central Portugal > Lisbon District > Lisbon
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Palacio Ramalhete AL 4*
Number of rooms: 12
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