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Palacio Ramalhete AL

Certificate of Excellence
Rua das Janelas Verdes 92, Lisbon 1200-692, Portugal
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Palacio Ramalhete AL
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Palacio Ramalhete AL
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293 reviews from our community

Traveler rating
    226
    53
    7
    5
    2
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37
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
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Dollar, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here for four nights on our first visit to Lisbon. Lovely room with view towards the harbour and sea. Great location for walking to the places we wanted to visit. Staff extremely helpful, friendly and efficient. Excellent local restaurants. Next time would ask for a room at the back as there was a bit too much road noise ,... More 

Was this review helpful? Yes 2
Palácio R, Guest Relations Manager at Palacio Ramalhete AL, responded to this review

Dear Guest, What a privilege to be complimented with such eulogies. Your comment has been very constructive and we hope to keep up in the future. We cannot thank you enough, and it was our pleasure to make your stay the best possible. In hope to see you again, The Palácio Ramalhete Team More 

Bristol, United Kingdom
Top Contributor
100 reviews 100 reviews
35 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A beautifully appointed hotel in an old town house. Great location for walking on the waterfront - a walk to the Belem Tower about 1.5 hours with great views over the water. Friendly staff and most of them were reasonably helpful. Did not have breakfast or use the pool. One criticism - bed VERY hard and we actually like firm... More 

Was this review helpful? Yes
Palácio R, Guest Relations Manager at Palacio Ramalhete AL, responded to this review

Dear Guest, We thank you for your positive feedback. Such comments help us improve and see what is appreciated the most. We hope to see you again in Lisbon and to welcome you to the Palácio Ramalhete. Kindest regards, The team of Palácio Ramalhete More 

France
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 18, 2015

The Palacio offers a quiet oasis in Lisbon from which it is easy to explore the town. The lovely reception rooms with traditional tiles are perfect for a quiet drink or a cup of tea and to read up on your plans for the day. The courtyard garden and small pool is a great addition. Our room was a good... More 

Was this review helpful? Yes
Palácio R, Guest Relations Manager at Palacio Ramalhete AL, responded to this review

Dear Sir, Thank you for your comment and your lovely words towards us. We truly hope to see you again in the near future and we hope you had nice return home after you vacations in Lisbon. Kindest regards, The Palácio Ramalhete Team More 

Warwickshire
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 2, 2015

I stayed for a week at this lovely hotel - it used to be a private house - it is very tastefully decorated with beautiful furniture - I had a lovely room overlooking the garden and swimming pool - the staff were very helpful and nothing was too much trouble The bus stop was just outside so it was very... More 

Was this review helpful? Yes 1
Palácio R, Public Relations Manager at Palacio Ramalhete AL, responded to this review

Dear Sir, Thank you for being so kind, it was real pleasure to read your comment. We love what we do and we only hope to keep going. Our guests are the most important part of our job. It has been a true pleasure for us to host you and we hope to see you again. Kindest regards, The Palácio... More 

Domfront, France
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 27, 2015

I joined my sister for one night in this lovely hotel. It was once a private house and it still felt intimate and cosy It was stylish with beautiful furniture. My bedroom was very comfortable with modern ensuite. The breakfast was excellent and the young staff were very friendly and nothing was too much trouble. I only wished I could... More 

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Palácio R, Public Relations Manager at Palacio Ramalhete AL, responded to this review

Dear Guest, We can not thank you enough for your kind words and for the great description you have attributed to us. It is true that the Palácio Ramalhete does have a great romantic element to it, which is usually appreciated by the couples. Concerning transport, we are fortunate to have all types of transport to take our guest to... More 

UK
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 17, 2015

This is a delightful hotel, with welcoming and very friendly staff and a wonderful ambience. The location is almost directly opposite the Museu de Arte Antiga, which has a fine collection of medieval and later art objects as well as a regular touring exhibitions. The museum's terrace cafe has a fantastic view of the river - well worth stopping off... More 

Was this review helpful? Yes 1
Palácio R, Gerente de relações públicas at Palacio Ramalhete AL, responded to this review

Dear Guest, We cannot portray how pleased we are to know that you have really enjoyed your stay with us. We do often recommend the nearby attractions as you have mentioned. Our staff is very knowledgeable about such attractions throughout Lisbon and love to share their love for their city. This was indeed a noble family house, bringing the hotel... More 

Paris
Contributor
15 reviews 15 reviews
14 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 8, 2015

Located between Lisbon center and Jerónimos Monastery, and close to the Tago, Palacio Ramalhete looks like a luxurious and warm house, with a very nice decoration, excellent breafast, and staff always ready to help you find a restaurant or your way towards your destination. There are a lot of excellent restaurants close by (including one in the very same building,... More 

Was this review helpful? Yes 1
Palácio R, Public Relations Manager at Palacio Ramalhete AL, responded to this review

Dear Guest, It is a pleasure to hear such kind words and that we made you feel at home as that is exactly what we hope to achieve. We are glad to hear that we are on the right track and that you enjoyed every aspect. Thank you once again, The Palacio Ramalhete Team More 

New York City, New York
2 reviews
2 of 5 stars Reviewed February 7, 2015

Internet was not working in the room during our stays. Needed to use the wifi from nearby restaurant in the hotel lobby. Living room in the suite was dark and no heat. Run by very young staff with inconsistent service quality

Was this review helpful? Yes
Palácio R, Gerente de relações públicas at Palacio Ramalhete AL, responded to this review

Dear Guest, It is with great remorse to hear that your stay did not live up to your expectations. We have recently fixed the internet issues, and we are apologetic that this was not fully functioning during your time with us. We do hope to welcome you again, and we will make our best efforts to ensure your stay is... More 

Province of Barcelona, Spain
1 review
4 of 5 stars Reviewed February 6, 2015

What a wonderful place to stay when visiting Lisbon. The hotel staff were so friendly and extremely accommodating to us and our noisy child. We even got a totally unexpected room upgrade which made all the difference. Would definitely return.!

Was this review helpful? Yes
Palácio R, Gerente de recepção at Palacio Ramalhete AL, responded to this review

Dear Guest, We would like to thank you for such wonderful eulogises. It is greatly rewarding for us to know that we are on the right path and that we made your stay wonderful. As for the upgrade it is our pleasure. When availability arises, we try our hardest to make our guests’ stay as comfortable as possible. We do... More 

Washington DC
Contributor
18 reviews 18 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 27, 2015

We dragged ourselves in after an all night flight, unshaven, unslept and incoherent. We found waiting for us: (1) a converted mansion, secret passages and all; (2) a staff of helpful, smart, fun people; (3) A most welcoming terrace and pool; and, (4) a perfect location for wandering aimlessly. This is a marvelous place. Delightful room. Delicious breakfast included. Stay... More 

Was this review helpful? Yes 4
Palácio R, Gerente de relações públicas at Palacio Ramalhete AL, responded to this review

Dear Guest, We would like to thank you immensely for those kind words you have given to us. We are tremendously glad that you enjoyed your stay with us and we truly hope to see you again, even if unshaven. Once again, we would like to thank you for recommending us. Warm regards, The Palacio Ramalhete Team More 

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