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Palacio Ramalhete AL

4.0 of 5 Rua das Janelas Verdes 92, Lisbon 1200-692, Portugal
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Certificate of Excellence 2014
Palacio Ramalhete AL
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Palacio Ramalhete AL
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275 reviews from our community

Traveler rating
    215
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    6
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    2
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33
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
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Marseille, France
Contributor
19 reviews 19 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed at Palácio R in dec-2014: what a great experience! If you're tired of these all-are-the -same-hotels and look for a gorgeous place with super nice staff, just dash there!! It is nicely located and very tidy. Great breakfast too.

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London
Top Contributor
107 reviews 107 reviews
45 hotel reviews
94 helpful votes 94 helpful votes
5 of 5 stars Reviewed 1 week ago

We went here for Mrs Piglet's birthday and were delighted. The innocuous looking front door gave way to a small vestibule with a lovely Xmas tree. The lounges and bar were very comfortable. The service was super friendly and really flexed around us. A pleasant 15 minute walk into the real centre of town. And really beautiful rooms, we especially... More 

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Palácio R, Gerente de relações públicas at Palacio Ramalhete AL, responded to this review

Dear Guests, It brings music to our ears to know that the birthday celebration rightfully special, and that this special occasion was memorable. We are glad that our traditional Portuguese tiles brought that extra touch, from our common rooms to the bed rooms. We would like to thank you for such a kind comment towards the Palacio Ramalhete and especially... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

A lovely traditional Portuguese building beautifully restored. The staff were so attentive and welcoming it made our short stay thoroughly enjoyable. The standard of the room was superb and the whole hotel was supremely comfortable without being stuffy. We shall come again!

Was this review helpful? Yes 1
Palácio R, Gerente de relações públicas at Palacio Ramalhete AL, responded to this review

Dear Guest, Thank you for your kind words towards the staff of the Palacio Ramalhete. We truly appreciate your comment, and we are glad that you enjoyed your stay. We do hope that you come back to Lisbon and the Palacio Ramalhete. With warm regards, The team of the Palacio Ramalhete More 

Alkmaar, The Netherlands
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Magnificent hotel: 12 beautiful decorated rooms in an ancient villa. Public rooms, like the breakfast room are comfortable and luxureous. A small swimming pool with luxury beds complets this little pearl in Lisbon. Compliments to the high quality staff, which is friendly and extremely helpful.

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Palácio R, Gerente de relações públicas at Palacio Ramalhete AL, responded to this review

Dear Nico, You have been very kind towards our staff, and we thank you for your comment. We try our best to make your stay relaxing and trouble free, such as helping you with our local tips. We are glad you like the Palacio Ramalhete and its rooms. Once again, we thank you for your kind words and we hope... More 

Paris, France
1 review
2 of 5 stars Reviewed 3 weeks ago

Nice hotel in a charming palace. Nice lounge. Friendly personnel. But we had technical problems in our room. We had to change room. We went to a room of the category below (nice room too but difficult sleep due to the noise) then back to the one we booked with a leak in the ceiling (not a pb). By the... More 

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Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Once you get past the lack of an elevator this hotel opens up to a world of pleasant surprises. reasonably priced yet excellent service. The rooms are large and comfortable with all amenities. The breakfast was quite nice with access to European fare but cooked items are quickly delivered . Delightful staff.

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Palácio R, Gerente de relações públicas at Palacio Ramalhete AL, responded to this review

Dear Trevor, We thank you for your kind words, You are spot-on when you say that there isn’t an elevator or facilities for those with difficulties as this house is from the XVIII century it wasn’t possible to do so. Furthermore the entrance doesn’t do justice to what the garden has to offer. Anyone passing by would be oblivious to... More 

Washington DC, District of Columbia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 20, 2014

The friendliest and most hospitable service I've ever experienced, anywhere in the world. Its amazing staff will make you feel at home. I would not think staying anywhere in Lisboa, but here. A real gem; a true palacio!

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Palácio R, Gerente de relações públicas at Palacio Ramalhete AL, responded to this review

Dear Guest, We appreciate immensely you kind words toward us. . We strive to achieve a great level of service, in hope to see our guests again. We like to think the Palacio Ramalhete as a house in which we greet our old invitees. We hope to see you soon, The Palacio Ramalhete Team More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 12, 2014

We spend 3 days in Palacio Ramalhete, and everything was MORE than perfect. The nicest servie we have ever met, always smiling, small attentions, very welcoming, we were truly amazed. And the breakfast was awesome. Oh and the pool ... you could spend your life in that pool !

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Palácio R, Gerente de relações públicas at Palacio Ramalhete AL, responded to this review

Dear Guest, We are extremely delighted to hear that you really relished your stay! We are very glad that despite the time of the year you still got to enjoy our outside patios and especially the swimming pool. It is true that our swimming pool is of a small dimension but just enough to relax after a long day of... More 

Paris, France
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 12, 2014

this was a fammily trip for a birtday celebration in November 2014 we had great times. this is a lovely hotel, with great staff. and following a bug in reservation, they offered us one of the two rooms we booked. the restaurant reservation recommendation were perfect.

Was this review helpful? Yes 1
Palácio R, Gerente de relações públicas at Palacio Ramalhete AL, responded to this review

Dear Guest, We are extremely relieved that you stay went the best way possible after the hick up during the reservations. We understood this was a special day for you, and we wanted to make sure you enjoyed it the fullest. In hope you enjoyed the cake and early glass bubbly. We hope you had a safe return home and... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 9, 2014

We stayed in October in the beautiful Hotel Palacio Ramalhete. We were immediately in love with the palace & the staff. The whole palace is fully restored with love and style. Our room was very cosy and very nice decorated. The staff was so sweet & helpful, a big thanks on this way to Rafaela for the good recommendation. Very... More 

Was this review helpful? Yes 2
Palácio R, Gerente de relações públicas at Palacio Ramalhete AL, responded to this review

Dear Micka, We cannot thank you enough for your comment. We strive to achieve a great level of service, in hope to see our guests again. It is true that as this is a small Boutique Hotel, we are very service-oriented and try our best to make our guests feel at home and not worry about anything; from pre-reservations, restaurant... More 

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Additional Information about Palacio Ramalhete AL

Address: Rua das Janelas Verdes 92, Lisbon 1200-692, Portugal
Location: Portugal > Estremadura > Lisbon
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Palacio Ramalhete AL 4*
Number of rooms: 12
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