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Mercure Lisboa

#70 of 227 Hotels in Lisbon
Certificate of Excellence
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Av Jose Malhoa 23, Lisbon 1099-051, Portugal
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Mercure Lisboa
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820 Reviews from our TripAdvisor Community

Traveler rating
    259
    420
    110
    21
    10
See reviews for
136
414
69
88
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
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  • All months
    (820)
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    (212)
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    (211)
  • Sep-Nov only
    (234)
  • Dec-Feb only
    (163)
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uk
Contributor
14 reviews 14 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Nothing it too much trouble for the staff here. A great Hotel: Clean, modern, safe and welcoming. Great venue for exploring the city or as a business venue. Spent a couple of days here and would definitely return. Recommend their Fish dishes and Breakfast, both excellent!

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Maastricht, The Netherlands
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed in the Mercure Lisboa for a 3 night city trip in may. Upon arrival we were welcomed by a male reception worker who did it's job. Not very friendly, but did what he had to do. As Accor platinum member we received a voucher for a free drink in the bar which was nice. Unfortunately no room upgrade possible,... More 

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Lund, Skåne Län, Sweden
Senior Contributor
46 reviews 46 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel is located a bit outside of the city center (takes about 60-90 minutes to walk down to the river at a moderate pace), yet conveniently located (couple of minutes of walking) near the metro station Jardim Zoológico for Linha Azul (blue line) shared with the commuter train station with Sete Rios. Not that many restaurants next doors, but... More 

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Towson, Maryland
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 1 week ago NEW

Very pleasant stay. Friendly helpful staff. Although not in city center, was easily reached by Metro and one stop on the city tour bus. We chose to stay there after good stay at the Vienna Mercure. Not disappointed, and even friendlier staff in Lisbon.

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Milton Keynes, United Kingdom
Senior Contributor
43 reviews 43 reviews
43 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This hotel is located in business district between city center and Airport.Suprising Lisbon airport is very close to city center. This hotel is modern and met the need of modern business traveller. There is a metro station about 10mins walks down and bring you straight into city center and Lisbon airport. Breakfast selection was great and make sure you have... More 

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Las Palmas de Gran Canaria, Spain
2 reviews
4 of 5 stars Reviewed 1 week ago NEW

I went with five more friends to spend two days in Lisbon. Despite of the hotel is far from the center of the town, we had a very good time. Very clean, excelent services, and a good parking. We will repeat our trip and consider this hotel for it too.

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Trondheim, Norway
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

It was a pleasure to stay at the Mercure Lisboa hotel. We were met by a friendly, helpful staff. On several occasions my requests were met promptly and politely. Our room and bath room was cleaned every day. The air conditioning in our room functioned very well. The pool on the roof was clean, the water was ph perfect and... More 

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MLIS, Manager at Mercure Lisboa, responded to this review

Thank you for taking the time to write a review. IWe are very happy that you enjoyed your visit. We look forward to seeing you again in the near future. Kind regards, Helder Santos More 

Paris, France
Contributor
18 reviews 18 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I spent a full 7 days at the Mercure, Lisbon this May, and it was definitely up to my expectations. The location may seem off, some would say it is an industrial part of Lisbon, I wouldn't say that is entirely accurate. When I think industrial I think warehouses and empty parking lots. You are near a few big banks,... More 

Was this review helpful? Yes 2
MLIS, Manager at Mercure Lisboa, responded to this review

Thank you for your comments and compliments . We are delighted that you enjoyed your stay and We look forward to welcoming you back again soon. Kind regards, Helder Santos More 

Hitchin, United Kingdom
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The rooms are spotless but quite small, with nowhere comfortable to sit other than the bed. Location is a bit off the beaten track, so expect to take metro or taxi if you want to get to the city centre. Selection for breakfast is great, but I found dinner disappointing. However, after several other meals out, I think perhaps this... More 

Was this review helpful? Yes
MLIS, Gerente at Mercure Lisboa, responded to this review

Thank you for taking the time to write a review about your recent visit to Mercure Lisboa. We are delighted that you enjoyed your stay. We have noted your comments about the restaurant, which we have since are addressing. Kind regards, Helder Santos More 

Budapest, Hungary
Senior Contributor
28 reviews 28 reviews
27 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

The hotel was very comfortable, 5 minutes walk to the metro station from there it takes 15-20 minutes to reach the touristic center of the city. The fasitilies very good, the swimming pool on the rooftop was as extra bonus. The glass walled elevator had a great view.

Was this review helpful? Yes
MLIS, Gerente at Mercure Lisboa, responded to this review

Thanks for your review. We are glad you had a good stay with us. See you on your next trip hopefully! Kind regards, Helder Santos More 

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