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Mercure Lisboa

#67 of 228 Hotels in Lisbon
Certificate of Excellence
Hotel website
Av Jose Malhoa 23, Lisbon 1099-051, Portugal
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1 room 1 guest
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Mercure Lisboa
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884 Reviews from our TripAdvisor Community

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Traveler rating
    285
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    114
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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  • Dutch first
  • English first
  • French first
  • German first
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    (213)
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Ottawa, Canada
Level Contributor
102 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The room was clean and spacious. We stayed in this hotel for two nights. There is an open concept large pool on the roof of the building but the water was relatively cold. The hotel is well located to downtown but not centrally located. To reach downtown you can either take a taxi or use the Metro. The closest metro... More 

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Southampton, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We just returned from a wonderful three night stay in Lisbon. We stayed at the Mecure Lisboa for the whole duration and have no complaints at all! The hotel is only a 12 euro taxi ride from the airport, however be careful as some drivers overcharge!! We arrived earlier than check in however we were able to store our luggage... More 

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Wroclaw, Wroclaw, Poland
Level Contributor
36 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Rooms aren't very spacious, neither are bathrooms here. In the halls stinks. Swimming pool is microscopic and outdoor so if it rains we cannot swim ther. The only advantage of this hotel are substantial breakfasts, but again the price of it is very high. And the service at the reception desk and cleaning service is very good.

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Dundee, United Kingdom
Level Contributor
47 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

In a street of hotels it is obvious that the competition will be intense, but the Mercure competes brilliantly. Not strangers to Mercure hotels we always find the staff excellent....helpful, eficient and full of humour. Whoever selects the staff deserves great credit. Slightly difficult to find by car partly due to the odd road system and my inability to read... More 

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Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We are travelling as a couple with a small dog (tiny 1.7Kg). On the phone I made sure that the hotel was pet friendly. Being used to how pet friendly hotels are working, we arrived confidently at the check-in desk. During the check-in process, the hotel employée gave us a "contract" to sign (see the attached picture), related to the... More 

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MLIS, Gerente at Mercure Lisboa, responded to this review

Thank you for your comments. We treat all of our comments with the utmost seriousness and we will be investigating this matter accordingly. Kind regards, Helder Santos. More 

London, United Kingdom
Level Contributor
101 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed July 26, 2015

I have just returned from my stay here, i have to say was a great stay, the staff where very nice, a lady (reception) on work experience from a univiersity hospatality course was really good, she will do very well in her career, There was also a lady behind the bar who was amazing also very chatty i think her... More 

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MLIS, Gerente at Mercure Lisboa, responded to this review

Thanks for your review. We are glad you had a good stay with us. See you on your next trip hopefully! Kind regards, Helder Santos More 

Nottingham, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 24, 2015

A great hotel just out of the main Lisbon Centre (1 euro 40) on the metro, breakfast and food was excellent, very clean and tidy well recommended, the staff were very very good and looked after us well

Was this review helpful? Yes
MLIS, Gerente at Mercure Lisboa, responded to this review

Thank you very much for your kind review. It is much appreciated and We can assure you that the team will be delighted to hear that you enjoyed your stay. We look forward to welcoming you back again very soon. Kind regards, Helder Santos. More 

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