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All 219 Lisbon hotels

Mercure Lisboa

4.0 of 5 Hotel   |   Av Jose Malhoa 23, Lisbon 1099-051, Portugal
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Ranked #59 of 219 hotels in Lisbon
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
299ZOetje Brussels, Belgium
  • Reviews (644)
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  • Room tips (17)
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644 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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English first
Toronto, Canada
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

Where to start? I haven't even checked out yet and I´m writing the review so that it is fresh in my mind! The service at this hotel is aweful. 90% of the staff are rude, unhelpful or give incorrect information about topics a guest would expect hotel staff to know about, for example, where to buy train tickets, the location... More

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Senior Contributor
26 reviews 26 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Ok first the positives: The hotel is kept spotlessly clean. The rooms are more than adequate & comfortable. The staff are all very friendly & helpful especially the lads on reception who are very knowledgable & happy to give advice on where to go & how to get there etc. Although a little out of town, it is just 3-4... More

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Bendigo, Australia
14 reviews 14 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

For me, quality means "fit for the purpose". This hotel fitted my purpose very well. I was in Lisbon for a conference and staying for about a week. The rooms were clean, the staff were helpful, breakfasts were enjoyable, facilities in the hotel were fine for me. The hotel is close to the metro and the main bus station (on... More

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MLIS, Gerente at Mercure Lisboa, responded to this review

"Thank you very much for your kind review. It is much appreciated and we can assure you that the hotel team will be delighted to hear that you enjoyed your stay. We look forward to welcoming you back again very soon. Kind regards, Helder Santos More

Top Contributor
67 reviews 67 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Rooms are nice and comfortable, everything is clean, but breakfast was a problem. Choise is too small and too expencive. We went too 5 star hotel near by, and for few euros more, we had excellent breakfast. position is ok, 2 min from metro

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MLIS, Gerente at Mercure Lisboa, responded to this review

Many thanks for your kind review. I am glad my team made your stay enjoyable. Helder Santos More

Senior Contributor
44 reviews 44 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is in the commercial district, and therefore, aimed to cater for the business sector. It's not a bad location for holiday makers in that it's only 300m from the nearest Metro station. The few days we were there, the swimming pool was under maintenance, so we did not have that to use, despite that was one of the... More

Was this review helpful? Yes 1
MLIS, Gerente at Mercure Lisboa, responded to this review

Thank you for your feedback. We treat all of our comments with the utmost seriousness and we will be investigating this matter accordingly. Kind regards, Helder Santos More

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Additional Information about Mercure Lisboa

Address: Av Jose Malhoa 23, Lisbon 1099-051, Portugal
Phone Number:
Location: Portugal > Estremadura > Lisbon
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Lisboa 4*
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Also Known As:
Mercure Lisboa Hotel Lisbon
Mercure Hotel Lisbon
Mercure Hotel Lisboa

100 photos of this hotel

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Room/suite (21)
Pool/beach area (8)
Hotel & grounds (10)
Bathroom (7)
View from room (7)
Dining (2)
Other (20)

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Pool/beach area (1)
Hotel & grounds (8)
Dining (5)
Room/suite (6)
Other (6)


Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#33 Family Hotel in Lisbon #45 Romantic Hotel in Lisbon #51 Luxury Hotel in Lisbon #54 Business Hotel in Lisbon
Hotel Class
Official Description (provided by the hotel)
Mercure Lisboa Jose Malhoa is a 3 star hotel in the centre of Lisbon, 500 m from the Zoo, the Praca de Espanha, the Gulbenkian Foundation and only 4 km from the old town. The hotel offers 104 rooms, 5 meeting rooms, a bar, restaurant and pay car park. Relax in the swimming pool, open all year round. The hotel is decorated with an understated artistic theme. Book a room now for your business or leisure trip. Our location makes visiting Lisbon easy with access to various forms of public transport. ... more   less 
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