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Mercure Lisboa


Mercure Lisboa
Hotel class 3 of 5
Av Jose Malhoa 23, Lisbon 1099-051, Portugal
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Traveler Reviews

82% Recommend
3.5 of 5 stars 32 reviews
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All (32)
Family (0)
[ Date ] [ Rating ]
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4 of 5 stars
Apuleius 24 contributions
London
Jul 31, 2008
1/1 found this review helpful

I was visiting Lisbon on my own for a conference and this was one of the recommended hotels. I booked direct and got a cheaper rate than that offered by the conference organisers. Despite being a chain hotel, the staff were really helpful and friendly. There was room service, wifi at reasonable charges throughout the hotel and all the conveniences... more

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5 of 5 stars
weloveannanetrebko 1 contribution
Manchester
Jun 30, 2008 | Trip type: Friends getaway

The hotel is excellent value for money if booked online with e.g. Expedia. It's officially 3* but I would personally award it 4*. It was emaculately clean, modern, nicely decorated, polite staff. Breakfast was slightly pricey for what it was but enjoyable nonetheless. Excellent location, excellent everything really. Highly recommended. Oh and with regards to the hard beds and rude... more

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1 of 5 stars
Sunshine_Fairy 1 contribution
Kent
Apr 22, 2008 | Trip type: Friends getaway
1/2 found this review helpful

Absolute nightmare, we went to checkout on our last day and the receptionist said that we had to pay out another 60 euros that was apparently outstanding for our final night. However, on arrival to the hotel we had been told that our full payment had been received for the week and as far as we were concerned the total... more

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4 of 5 stars
AviationLover 32 contributions
Rome, Italy
Feb 28, 2008 | Trip type: Couples
3/3 found this review helpful

This modern hotel has a good value for money: for something more than 60 Euros per night (2 persons) we had a comfortable and clean room. Moreover, even though it is not located inside the historical center of Lisboa, is very close to a metro station so you can reach the center of the town in about 10 minutes. more

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4 of 5 stars
MarkH1973 36 contributions
Ashby de la Zouch, United Kingdom
Aug 15, 2007 | Trip type: Business, Friends getaway
4/4 found this review helpful

I enjoyed my stay at this hotel, although I did experience some issues. The hotel is well located near an underground stop, and with shops and other hotels near by. It is also a short taxi ride from the airport, like all of Lisbon. The hotel is comfortable, and whilst not luxurious, well appointed for the room rates. The bar... more

Very nice!
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4 of 5 stars
bc399 23 contributions
California
Jul 11, 2007 | Trip type: Solo travel
4/4 found this review helpful

The Mercure Lisbon is in the 'newer' business part of town, but is close to the Jardim Zoological metro station (7 stops to downtown) and the Sete Rios train/bus station (convenient for train to Sintra). The hotel itself is very well managed and the rooms were tastefully furnished, comfortable, clean and air-conditioned. Half the rooms have a nice view of... more

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3 of 5 stars
Terence_Hill 81 contributions
Hamburg, Germany
May 31, 2007
3/4 found this review helpful

We stayed at the Mercure Hotel for 4 nights. We had booked the room at the hotel groups website. The staff was very friendly and helpful. The room itself was ok, clean and comfortable like a standard Mercure Hotel room (Satellite TV, Minibar, safe, hairdryer). There is a swimming pool on the top floor and it seems that in summer,... more

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2 of 5 stars
reggie_travers 3 contributions
London
May 9, 2007
3/5 found this review helpful

I booked this hotel after seeing good reviews on tripadvisor but I have to say, it was a pretty uncomfortable stay. Area is ok with good transport links but hotel staff were not very helpful. Most of all the beds were really really uncomfortable. It was like sleeping on a wooden box with steel pillows. We changed our room but... more

Management response from
MLIS, GM

First of all we would like to thank you for taking the time to give us back your remarks. The matress and pillows you complain are ACCOR standard referenced products for the country and it was introduced in Portugal for new Hotels. We were surprised to learn you did not enjoy our bedding, since normally guests give us their best...

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5 of 5 stars
cmgallag 8 contributions
london
Nov 5, 2006 | Trip type: Couples
3/3 found this review helpful

Stayed 3 nights at the Mercure. Really good positioning, about 10 mins walk to the underground and then its about 10 mins into the centre on the blue line straight down to the shops and restaurants. The taxi from the airport was only 6 euros 50 which compared to England is a bargain. Didn't eat breakfast but there is a... more

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4 of 5 stars
petestars 5 contributions
Portugal
Aug 25, 2006 | Trip type: Couples
2/3 found this review helpful

Comfortable, king sized beds, well decorated, well located with lovely swimming pool. Excellent breakfast. Definitly a **** hotel more

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Mercure Lisboa Address

Av Jose Malhoa 23, Lisbon 1099-051, Portugal