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All 218 Lisbon hotels

Mercure Lisboa

4.0 of 5 Hotel   |   Av Jose Malhoa 23, Lisbon 1099-051, Portugal
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84%
Ranked #56 of 218 hotels in Lisbon
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
LalaZ Campinas
  • Reviews (661)
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661 people have reviewed this hotel

Traveler rating
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111
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Campinas
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff is friendly and helpful, the food is good. There's a nice swimming pool at the top floor. There's a stop of the Hop on Hop off Yellow Bus and also the Lisbon Sightseeing Bus (the red one) just half a block away. However, at this part of the city the blocks are a bit large...

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London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Family of four. We booked two rooms and although not next door to one another we were placed on same floor. Everything about this hotel works. The location and the sevice was truly exemplary. The reception staff were pleasant and accomodating. The cleanliness of this hotel was second to none and the housemaids all smiled and passed pleasantries. Make a... More

Was this review helpful? Yes 1
brussels
Senior Contributor
45 reviews 45 reviews
33 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent 1night at the Mercure Lisboa hotel. We paid the extra 10euro/night for the privilege room & it was very comfortable - nice sized, clean & modern. The bed was super comfy and the complimentary bath products were fantastic. Breakfast was sufficient - nothing fancy - continental offering (breads, cheese) with some fruit and a bit of scrambled eggs.... More

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MLIS, Gerente at Mercure Lisboa, responded to this review

Thank you for taking the time to write a review. We look forward to seeing you again in the near future. Kind regards, Helder Santos More

Kortrijk, Belgium
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 11, 2014

This hotel was okay but I don't think I would recommend it to the people I know. First, the location. Pretty easy to go to the center as there is a metro station at 5 min walk. But, it doesn't feel really safe at night. The staff was friendly but it could be better. I was a little suprised some... More

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MLIS, Gerente at Mercure Lisboa, responded to this review

Thank you for your comments, we can assure you that the matter is being looked into and will be dealt with accordingly. Kind regards, Helder Santos More

Connecticut
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed July 10, 2014

The hotel is conveniently located near the Metro Station which was a great plus. if you are a tourist, the Hop on/Hop Off tourist bus has a stop near by. The surrounding areas to the hotel look like residential or business however the area is very safe to walk and again, the proximity to the Metro station is great. The... More

Was this review helpful? Yes 3
MLIS, Gerente at Mercure Lisboa, responded to this review

Many thanks for your kind review. We are glad that the Hotel team made your stay enjoyable. Best Regards, Helder Santos General Manager More

Banja Luka, Bosnia and Herzegovina
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 10, 2014

Me and my wife stayed in the hotel for our honeymoon. It it very nice hotel. Great stuff, nice clean rooms, great breakfast. Nice quiet locaton. Metro station is just 100m from hotel. Girls on the reception are so friendly.

Was this review helpful? Yes 1
MLIS, Gerente at Mercure Lisboa, responded to this review

Many thanks for your kind review. We are glad that the Hotel team made your stay enjoyable. Best Regards Helder Santos More

Toronto, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 5, 2014

Where to start? I haven't even checked out yet and I´m writing the review so that it is fresh in my mind! The service at this hotel is aweful. 90% of the staff are rude, unhelpful or give incorrect information about topics a guest would expect hotel staff to know about, for example, where to buy train tickets, the location... More

Was this review helpful? Yes 2
MLIS, Gerente at Mercure Lisboa, responded to this review

We are sorry that on this occasion that you were disappointed with your stay. We treat all feedback with the utmost seriousness and we are currently investigating this matter. Please feel free to contact me on the e-mail h3346@accor.com to discuss this further. Kind regards, Helder Santos More

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Additional Information about Mercure Lisboa

Address: Av Jose Malhoa 23, Lisbon 1099-051, Portugal
Phone Number:
Location: Portugal > Estremadura > Lisbon
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Lisboa 4*
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Also Known As:
Mercure Lisboa Hotel Lisbon
Mercure Hotel Lisbon
Mercure Hotel Lisboa

98 photos of this hotel

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Amenities

Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#28 Family Hotel in Lisbon #46 Romantic Hotel in Lisbon #48 Luxury Hotel in Lisbon #57 Business Hotel in Lisbon
Hotel Class
Official Description (provided by the hotel)
Mercure Lisboa Jose Malhoa is a 3 star hotel in the centre of Lisbon, 500 m from the Zoo, the Praca de Espanha, the Gulbenkian Foundation and only 4 km from the old town. The hotel offers 104 rooms, 5 meeting rooms, a bar, restaurant and pay car park. Relax in the swimming pool, open all year round. The hotel is decorated with an understated artistic theme. Book a room now for your business or leisure trip. Our location makes visiting Lisbon easy with access to various forms of public transport. ... more   less 
Number of rooms
104

Questions & Answers

Questions? Get answers from Mercure Lisboa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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