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InterContinental Lisbon

#46 of 234 Hotels in Lisbon
Certificate of Excellence
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Rua Castilho, 149, Lisbon 1099-034, Portugal (Formerly Tiara Park Atlantic Lisboa)
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1 room 1 adult
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InterContinental Lisbon
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1,960 Reviews from our TripAdvisor Community

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Dusseldorf, Germany
Level Contributor
134 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 stars Reviewed yesterday NEW

Very gentle and friendly staff; comfortable and nice suites. Breakfast and breakfast area just ok. Presentation and quality of Food at Breakfast is not really good. Room service wonderful ... Hotel is under renovation ..

Helpful?
Thank Alberto T
Manila, Philippines
Level Contributor
55 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Wonderful from check-in to check-out. I arrived when a flight crew was checking in. The doorman immediately noticed that I was standing in line and asked if I was a member of IHG. When I said yes, he immediately led me to the lounge so I could wait in comfort. Reception staff and the concierge were equally friendly and helpful.... More 

Helpful?
Thank SydneyVaughn
Dubai, United Arab Emirates
Level Contributor
38 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Lovely old hospitality, I have been staying in this property several years ago and it was great to come back and stay again. The service is still very good and it will definitely my choice on my next visit to Lisbon.

Helpful?
Thank WJP-DXB
Paula P, General Manager PA at InterContinental Lisbon, responded to this review

Dear Valued Guest Thank you very much for taking the time to make your comments on the quality of the services you received during your recent stay at the InterContinental Lisbon. The services provided by our hotel are carried out by a Team that mostly is already here for some years. That is one of the reasons of the affection... More 

Level Contributor
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

We arrived into Lisbon in the evening and our check-in went smoothly. The staff were courteous, friendly and efficient. The restaurant is very nice and includes some Lisbon specialties. Breakfast was great; staff were quick to offer coffee and fresh orange juice. It was wonderful to have so many fresh options Our second night we asked the concierge to find... More 

Helpful?
Thank Tamara H
Paula P, General Manager PA at InterContinental Lisbon, responded to this review

Dear Valued Guest Thank you very much for taking the time to bring to my attention your comments on the quality of the services you received during your recent stay at the InterContinental Lisbon. I was pleased to learn that our efforts to provide you with the best in services and accommodation were appreciated and you enjoyed our hospitality. Our... More 

Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

If you ever go to Lisbon and want to book a hotel. The intercontinental is amazing. Great location, beautiful clean and specious rooms, amazing friendly stuff, good breakfast and great gourmet food at the restaurant. Love this hotel. I will 100% come again.

Helpful?
1 Thank Gina P
Paula P, General Manager PA at InterContinental Lisbon, responded to this review

Dear Valued Guest It was with great satisfaction that we learned the comments concerning your recent stay at the InterContinental Lisbon. Your nice words of recognition for the rendered services were the best incentive for our whole Team that, daily, creates the best conditions of comfort and well being to all the Guests visiting us. It was a privilege to... More 

Gurgaon, India
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 1 week ago

The staff here cant be trusted. I lost 200 Euros from my room and the hotel was cooperative enough to take me to a police station to log a complaint. If you decide to stay in this hotel, please do not leave your valuables in your suitcase and use the safe.

Helpful?
5 Thank SushitTanay
Algarve
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

Stayed in this hotel during December. Very good breakfast and service experience. The location of the hotel is great. Not too close to the centre but at the same time not too far. There is a park nearby and from there to dowtown is just a few minutes walking. The food at the hotel is very good quality with excelente... More 

Helpful?
Thank Phil04637
Paula P, General Manager PA at InterContinental Lisbon, responded to this review

Dear Valued Guest Thank you very much for taking the time to make your comments on the quality of the services you received during your recent stay at the InterContinental Lisbon. I was pleased to learn that our efforts to provide you with the best in services and accommodation were appreciated and you enjoyed our hospitality as well as the... More 

London, United Kingdom
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Great welcome very accommodating would recommend this hotel. Stayed for 3 nights and everything was perfect. Very comfy beds room with great views over Lisbon. Nice touch with an expresso machine in the room. You must try the in house restaurant which I will review in another post.

Helpful?
1 Thank Kevbo79
singapore
Level Contributor
99 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

From the doorman, front desk, housekeeping team to the concierge, they offered impeccable service. For example when you asked for firmer pillows, these will be sent in less than 10 minutes. The concierge, Paulo, was super efficient and knowledgeable, making recommendations and reservations for meals. He would write down addresses of the restaurants and personally tell the taxi drivers of... More 

Helpful?
Thank ailuiyou
North Lanarkshire, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel on a bed and breakfast basis for 3 nights in Jan 2016. Our room was ready 10.30am which was fantastic! Breakfast was good. Staff were attentive. Hotel is a wee bit out of city centre and lacks atmosphere at night. There was a pianist playing one night but there was no one in the lounge... More 

Helpful?
Thank Jacqueline D
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