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Tivoli Oriente Hotel

Avenue D. Joao II, N.0 27 | Parque Das Nacoes, Lisbon 1990-083, Portugal
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Tivoli Oriente Hotel
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Tivoli Oriente Hotel
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978 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Madrid, Spain
Reviewer
3 reviews 3 reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed yesterday NEW

A very well located hotel, next to one of the main trains stations of Lisbon. Also next door to a great shopping mall. Hotel is fairly new and staff is very helpful and efficient. However I cannot give them more than 3 stars as something as basic as electricity sockets was missing in the room. To plug in my laptop... More 

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Madrid, Spain
1 review
4 of 5 stars Reviewed yesterday NEW

My visit to Tivoli Oriente was quite good in general terms. I've been coming to this area and this was my first visit to your hotel. The only point I'd correct is free wifi access from the rooms. I think that is quite a common service nowadays in some other hotels, even of a lower quality

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Madrid, Spain
1 review
4 of 5 stars Reviewed 4 days ago NEW

Everything perfect , just one comment, i did not seein the web site the indoor pool and for me it is really important to decide one hotel instead another. I only saw outdoor pool and with cold weather it's not valuable

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TivoliHotelsResorts, General Manager at Tivoli Oriente Hotel, responded to this review

Dear Guest Thank you for sharing your comments with us. Concerning the swimming pool we only have indoor why didn't ask in reception desk to forward you as we have a gym, a pool, a sauna and a jacuzzi too. We hope to welcome you back and show you what we have. Best regards Fernando Rios General Manager More 

Chelyabinsk, Russia
1 review
5 of 5 stars Reviewed 4 days ago NEW

Very polite personal. Clean rooms. My view was on railway but there was very calm inside. The best breakfast I've ever had. A lot of different variants of food you can find. Location for logistic is very nice

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TivoliHotelsResorts, General Manager at Tivoli Oriente Hotel, responded to this review

Dear Guest Thank you for the wonderful feedback about your experience.We appreciate your feedback and were happy to hear that the Hotel Tivoli Oriente met your expectations. Once again on behalf of my entire team thank you for acknowledging their hard work and your wonderful experience. Hope to welcome you again. Best regards Fernando Rios General Manager More 

Pavia
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Excellent location (also close to the airport) and excellent quality. I got welcome sms, free wi-fi, and happy-hour vouchers ... and wonderful sunny weather in Lisbon :-) Will go back shortly ...............................................

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1 review
3 of 5 stars Reviewed 6 days ago NEW

The swiming pool was not available. I didn't see any place with lockers in order to change my dress etc The train noise is really anoying. The window didn't close properly and the wind made noise during all the night

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TivoliHotelsResorts, General Manager at Tivoli Oriente Hotel, responded to this review

Dear Guest Thank you for sharing your experience at the Tivoli Oriente with us. We apologize for the noise which disturbed your stay and would like to assure you that we are working on a solution with our maintenance team.We would like to inform you that our swimming-pool is open from 7 a.m. to 10 p.m.every days. We apologize if... More 

Reims, France
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

For business trip perfect hotel to stay, and area aound cool enough to get transportation facility or convenient place to get all needed! Hotel is very nice, well design, and breakfast high class, better to get a room on the Tage side and high level if possible

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TivoliHotelsResorts, General Manager at Tivoli Oriente Hotel, responded to this review

Dear Guest Thank you for sharing your experience of staying at the Tivoli Oriente with us. We were happy to hear that you enjoyed your stay. Concerning the noise of trains we would like to assure you that we are working on a solution with our maintenance team. Hope to welcome you again. Best regards Fernando Rios General Manager More 

Espoo
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Small rooms on trainstation side are noisy. Even when windows are closed. Noises from corridor were also quite disturbing during the night hours. Showering shampoo and gel bottles texts are extra small font so they are not easily to detect. Little update on those. TV in room was big enough to watch.

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TivoliHotelsResorts, General Manager at Tivoli Oriente Hotel, responded to this review

Dear Guest Thank you for your comments We take all in good consideration. Best regards Fernando Rios General Manager More 

Bilbao, Spain
1 review
4 of 5 stars Reviewed 1 week ago

The service is very good but do not understand why you have to send to all Customers in English. I required to know English to sleep or eat in your hotel? Those who speak Spanish and a little Portugues we should do only ???? Thanks

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TivoliHotelsResorts, General Manager at Tivoli Oriente Hotel, responded to this review

Dear Guest Thank you for your comments. We understand your point of view and we hope in a future to avoid this problem. Best regards Fernando Rios General Manager More 

St Austell
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for 4 months on a business trip. Higher level rooms were newly decorated. Room at the back of the hotel were noisier with the train station. Staff we're always happy to help and I was always made to feel welcome on this long stay. Will be visiting again .

Was this review helpful? Yes
TivoliHotelsResorts, General Manager at Tivoli Oriente Hotel, responded to this review

Dear Guest Thank you for sharing your experience at the Tivoli Oriente with us. We apologize for the noise which disturbed your stay and would like to assure you that we are working on a solution with our maintenance team.Hope to welcome you next time you'll come to Lisbon. Best regards Fernando Rios General Manager More 

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